The Lean Solutions Podcast

Patrick Adams

This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications.

  1. Jul 14

    Lead With Your Eyes

    What You'll Learn in This Episode: In this episode, Andy Olrich and Catherine McDonald sit down with Andrew Kettner to discuss why one of the most overlooked leadership skills, eye contact, can have a profound impact on trust, communication, and continuous improvement. Andrew explains how effective leaders must look beyond reports, dashboards, and data by practicing Lean's "go and see" mindset. Through genuine face-to-face interactions, leaders gain valuable insights into emotions, engagement, and the real challenges their teams face. The conversation also explores the connection between eye contact, empathy, emotional intelligence, and building stronger workplace relationships. Andrew shares personal stories from his military leadership experience and cancer journey that demonstrate how meaningful human connections can influence both leadership and life. Whether you're leading a Lean transformation or simply looking to become a more effective leader, this episode offers practical ways to strengthen your leadership presence by learning to truly see the people you lead. Key Takeaways: Great leaders practice "go and see" by engaging directly with people—not just data.Eye contact builds trust, empathy, and stronger workplace relationships.Emotional intelligence helps leaders better understand both people and processes.Small, intentional interactions create stronger Lean cultures and better leadership.Links:https://www.linkedin.com/in/andrewkettner https://www.findleansolutions.com/https://www.findleansolutions.com/lean-summit/

    Lead With Your Eyes
  2. Jun 23

    SIPOC: start improvement right

    What You'll Learn in This Episode: In this episode, Catherine McDonald and Shayne Daughenbaugh welcome Michael Parent to discuss SIPOC, one of the most effective tools for understanding and improving business processes. Michael explains how SIPOC (Suppliers, Inputs, Process, Outputs, Customers) helps teams define process boundaries, identify stakeholders, and maintain focus on delivering customer value. The conversation explores different approaches to building a SIPOC, including why Michael prefers starting with the customer before mapping the process itself. They also discuss how SIPOC fits into Lean and Six Sigma problem-solving, how it helps prevent scope creep, and why it serves as a strong foundation for process mapping, stakeholder engagement, and continuous improvement efforts. Whether you're leading a process improvement project or trying to better understand how work flows through your organization, this episode provides practical guidance on using SIPOC to create clarity and alignment from the start. Key Takeaways:1. SIPOC provides a high-level view of a process and helps clearly define project scope and boundaries.2. Keeping the customer at the center of the discussion ensures improvement efforts remain focused on delivering value.3. SIPOC serves as a powerful starting point for process mapping, stakeholder analysis, and continuous improvement initiatives.4. The most effective SIPOCs involve the right mix of stakeholders and subject matter experts while avoiding unnecessary complexity and scope creep. Links:mparent@sixsigma-consulting.comhttps://www.linkedin.com/in/parent-michael/ https://www.findleansolutions.com/summit-2026/https://www.findleansolutions.com/

    SIPOC: start improvement right
  3. Jun 9

    SOPs That Don't Collect Dust

    What You'll Learn in This Episode: In this episode, Catherine McDonald and Shayne Daughenbaugh discuss the practical realities of capturing, creating, and deploying Standard Operating Procedures (SOPs) in fast-growing organizations. Drawing from Shayne’s experience leading SOP standardization across multiple locations, they explore how businesses can create consistency while maintaining a human-centered approach. The conversation highlights why SOPs are more than compliance documents. They serve as the foundation for customer experience, employee training, and continuous improvement. Shayne shares a step-by-step framework for identifying priority processes, working with subject matter experts, and leveraging video recordings and AI tools to simplify documentation and accelerate SOP creation. If your organization struggles with inconsistent processes, scattered documentation, or SOPs that nobody uses, this episode offers practical strategies for building documentation that is both useful and sustainable. Key Takeaways:1. SOPs should create consistency across locations to deliver a reliable customer experience.2. Video-based process capture preserves valuable expertise, context, and real-world best practices better than traditional written documentation.3. AI and transcription tools can significantly speed up SOP creation while reducing administrative effort.4. SOPs are most effective when treated as living documents that support continuous improvement, not just compliance or record-keeping. Links: Lean Solutions Summit Lean Solutions Website

    SOPs That Don't Collect Dust
  4. Jun 2

    Leadership That Lasts: Respect, Stability, and the Human Side of Excellence

    What You’ll Learn in This Episode: In this special Lean Solutions Summit episode, Patrick Adams sits down with keynote speakers Richard Sheridan, Joe Dyer, and Jason Schroeder to discuss the summit theme: Better Together: People Plus Innovation. The conversation explores the growing role of AI, automation, and technology in today's organizations while emphasizing that sustainable success still depends on people, leadership, and culture. Each guest shares their perspective on innovation, explaining why human-centered leadership, respect for people, and continuous learning remain critical regardless of technological advancements. You'll hear insights on creating joyful workplace cultures, developing a stewardship mindset, and building organizations rooted in respect and stability. The speakers also discuss the importance of reducing fear during times of change, preparing future leaders, and creating environments where people can thrive alongside innovation. If you're curious about the future of leadership, Lean thinking, and how organizations can embrace innovation without losing their focus on people, this episode offers a powerful preview of the ideas and conversations that will take center stage at the Lean Solutions Summit. Key Takeaways:1. Innovation should enhance people—not replace them2. Great leadership requires stewardship, humility, and a commitment to developing others3. Respect, stability, and psychological safety are essential foundations for continuous improvement4. The future belongs to organizations that successfully combine technology, innovation, and human-centered leadership Links: Lean Solutions Summit Lean Solutions Website

    Leadership That Lasts: Respect, Stability, and the Human Side of Excellence
4.8
out of 5
20 Ratings

About

This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications.

You Might Also Like