Not Just A Pony Ride

HETRA

Ever wanted to know more about Equine-Assisted Services (EAS) and Therapies? Join us as we explore the industry. Hear valuable education for instructors & therapists, insight into business strategies, and all the reasons why horses are so impactful for our mental & physical health. This podcast is presented by Heartland Equine Therapeutic Riding Academy (HETRA), with over 35 years of experience in the EAS industry. Get all of our resources here: https://notjustaponyride.my.canva.site/linkinbio

  1. 1D AGO

    155. Navigating a Wait List of Participants

    Waitlists are common in EAS programs—but are they always being defined and managed effectively? In this episode, we dive into one of the most important (and often frustrating) operational topics for centers: the waitlist. At HETRA, someone is not considered officially on the waitlist until all required paperwork is complete and they have been evaluated by staff. That means they are truly ready to begin programming as soon as an appropriate opening becomes available. We discuss why this distinction matters and how separating general inquiries from those ready to get on the schedule can create a more accurate picture of demand. We also cover practical strategies for keeping your waitlist organized, including systems for tracking readiness, participant needs, scheduling preferences, and priority placement.  Learn how to think creatively about offering meaningful opportunities while participants wait for their ideal program opening. Whether it’s alternate services, short-term options, or different program formats, there are ways to continue serving participants instead of letting them sit stagnant on a list. In This Episode, We Answer: What truly constitutes being “on the waitlist”?How does HETRA define waitlist status?What is the difference between an inquiry and a “ready to be scheduled” participant?How can you provide value while someone waits for a program opening?What systems help keep a waitlist organized and actionable?Who should take priority when openings become available? HETRA Participant Inquiry Form:  https://form.jotform.com/242865356075161 More on Our Evaluation Process at HETRA:  Episode #153 - What Goes Into a Thorough Participant Evaluation? https://creators.spotify.com/pod/profile/notjustaponyride/episodes/153---Replay--What-Goes-Into-Thorough-Participant-Evaluation-e3h30jd/a-acibs2v Get help with organizing your waitlist - www.equi-force.com Learn more about Killian Insurance Agency and what Jon can do for you here: https://farmequineinsurance.com/

    35 min
  2. FEB 27

    150. The Next Generation of EAS Leaders: What do they want?

    In this episode, we welcome back Jeff Arnold, Founder of Leadership Adventures, for a powerful conversation about what it really takes to build the next generation of leaders in the EAS industry.  Expect to here more on: When we talk about “next generation leaders,” we’re talking about all of us.  What the Next Generation of EAL Leaders Actually Wants After surveying and working with more than 60 centers, Jeff and his team have identified clear patterns in what emerging leaders are looking for: Clear expectations (at both the big-picture and daily-task level)Coaching and developmental feedbackDefined growth paths and career planningAuthentic community and collaborationCuriosity builds engagement. Judgment shuts it down. Staying Resilient Leadership in a Changing World. With leadership transitions happening across 20-, 30-, and 40-year-old centers, resilience isn’t optional—it’s essential. Resources: The EAL Community of Practice Jeff shares more about the growing EAL Community of Practice, an online professional space designed for collaboration, CEUs, shared learning, and authentic dialogue across methodologies. Learn more at:   equineassistedlearning.org 2026 EAL Summit – Learn. Share. Lead. The next EAL Summit will take place in November 2026 in the Western Pennsylvania mountains. Abstract submissions are open now through mid-to-late March. More details:  equineassistedlearning.org Listen to the NJAPR episode 87 with Jeff here:  https://open.spotify.com/episode/1jzeTIwz1WIFKQ4bZoxyFA?si=Rmi3hLc3Qjyr4NSr14CcwA Join us for HETRA University Live online or in person March 6-7:   https://hetrauniversity.mykajabi.com/HULStridesForward

    39 min
5
out of 5
28 Ratings

About

Ever wanted to know more about Equine-Assisted Services (EAS) and Therapies? Join us as we explore the industry. Hear valuable education for instructors & therapists, insight into business strategies, and all the reasons why horses are so impactful for our mental & physical health. This podcast is presented by Heartland Equine Therapeutic Riding Academy (HETRA), with over 35 years of experience in the EAS industry. Get all of our resources here: https://notjustaponyride.my.canva.site/linkinbio

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