Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

Marvin Bee

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.

  1. 3d ago

    Scaling an MSP With Automation with Matt Forman (EP 1070)

    Matt Forman from The Local Circuit and I sit down for a good old-fashioned MSP catch-up, covering his steady growth, a changing vendor stack, and why automation is helping his team do more without hiring faster than they need to. We also get into practical AI guardrails, ticket triage, and the tools that save real time in the field. We talk through some decisions MSP owners deal with every day: changing cloud-distribution partners because of payment-processing costs, moving from Synchro to Halo and NinjaOne, and putting Huntress to work for endpoint and Microsoft 365 identity protection. Matt also explains how his internal AI tools are helping triage tickets, improve ticket subjects, produce technical suggestions, automate onboarding and offboarding, and reduce the little repetitive tasks that steal time from the day. === Chapters 01:01 Show Intro and Guest Reunion 03:57 Switching MSP Platforms 07:05 Recognition and Business Growth 09:34 Team Expansion and Leadership 12:06 Exploring AI Operations 16:34 AI Ticket Triage 19:03 NetAlly Tools That Save Trips 27:05 Pitch It and TechCon Updates 31:05 RMM Stack and Security Choices 35:02 Huntress Protection Deep Dive 38:56 AI Adoption and Automation 42:10 Practical AI for Podcasting === Events TechCon Unplugged: https://techconunplugged.com Discount Code: TCUMarvin === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Commercial Music  Item Title: Powerful Stomping Sport Rock Item URL: https://app.envato.com/item/11641b84-e388-471c-bc92-e1187141d2ad Author Username: Loka_music Item License Code: RJ3B2NGXVT === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Scaling an MSP With Automation with Matt Forman (EP 1070)

  2. 4d ago

    How Spotto Helps MSPs Scale Azure (EP 1069)

    Shaun Webber, Co-founder & CEO of Spotto, joins the IT Business Podcast to discuss an AI cloud-operations platform built to help MSPs manage and optimize Microsoft Azure environments at scale. Spotto surfaces actionable cost, performance, security, and reliability recommendations, with controlled remediation and automation designed to help providers reduce operational toil and identify service opportunities. Guest: Shaun Webber Website: https://www.spotto.ai LinkedIn: https://www.linkedin.com/in/shaunwebber/ === Chapters 00:24 PitchIT 2026 and the Summer of Lardo introduction 01:54 Meet Shaun Webber and Spotto 03:11 The cloud-operations scaling problem for MSPs 05:22 Azure optimization, operational efficiency, and service opportunities 06:52 Measuring cloud-cost savings and optimization impact 08:25 Spotto as an operations and revenue-identification tool 09:42 Shaun Webber’s MSP and cloud-services background 11:56 Where Spotto fits in the MSP technology stack 13:19 AI-assisted operations, adoption, and remediation controls 18:18 Roadmap: automation, outcomes, and MSP growth opportunities === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    How Spotto Helps MSPs Scale Azure (EP 1069)

  3. 4d ago

    Attack Surface Management with TRaViS (EP 1068)

    Aaron Birnbaum, co-founder of Seron Security’s TRaViS ASM, joins the show to discuss an AI-enhanced external attack surface management platform built for proactive cybersecurity. TRaViS helps MSPs identify exposed assets, vulnerabilities, leaked credentials, and shadow IT, then turn that visibility into an actionable security service for clients. Guest: Aaron Birnbaum Website: https://travisasm.com LinkedIn: https://www.linkedin.com/in/aaron-s-birnbaum/ === Chapters 00:23 Introducing Aaron Birnbaum and TRaViS 01:47 What TRaViS ASM does for MSPs 03:15 Finding exposed assets and vulnerabilities 04:07 AI asset discovery and remediation guidance 06:20 What differentiates TRaViS from other platforms 08:25 Using an attacker’s perspective for defense 11:20 Shadow IT and a real-world exposure scenario 12:56 Packaging attack-surface monitoring as an MSP service 16:53 Why TRaViS was built and how it works as SaaS === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Attack Surface Management with TRaViS (EP 1068)

  4. 4d ago

    Cyber Risk Management with Cyrisma (EP 1067)

    Mark Balovnev, CEO of Cyrisma, joins the IT Business Podcast’s PitchIT 2026 series to discuss helping MSPs turn cyber risk and compliance into scalable services. Cyrisma consolidates vulnerability management, asset and data discovery, secure configuration, compliance tracking, and remediation workflows so providers can reduce tool sprawl and better operationalize security services. Guest: Mark Balovnev Website: https://www.cyrisma.com/ LinkedIn: https://www.linkedin.com/in/mbalovnev/ === Chapters 00:00 Introducing Mark Balovnev and Cyrisma 02:21 Turning Risk Into Revenue 06:29 Defining Vulnerability Scope 08:58 Continuous Risk and Compliance 10:53 Consolidating the Security Stack 13:19 Mapping Compliance Frameworks 15:13 Why Cyrisma Drew Me In 17:08 Packaging Cyber Services 19:37 Closing the Pitch Session === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Cyber Risk Management with Cyrisma (EP 1067)

  5. 4d ago

    Human Risk Management with Belfor.io (1066)

    Romain Basset, co-founder of belfor.io, joins the PitchIT 2026 conversation to discuss a human-risk-management platform built specifically for MSPs. Belfor helps providers deliver white-labeled security awareness content, adaptive phishing simulations, and actionable risk insights through native Microsoft 365 integration and automation. Guest: Romain Basset Website: https://belfor.io/ LinkedIn: https://www.linkedin.com/in/romainbasset/ === Chapters 00:36 PitchIT 2026: Romain Basset and Belfor.io 06:43 The Human Risk Management Challenge 08:30 Earning MSP Adoption and Trust 11:41 World Cup Phishing Kit and Timely Threats 13:55 Fast Microsoft 365 Deployment 16:23 European and U.S. MSP Markets 17:55 Belfor.io’s Partner-First Commitment === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Human Risk Management with Belfor.io (1066)

  6. 4d ago

    Handover: Smarter QBRs for MSPs (EP 1065)

    Lewis Williams is the Technical Project Manager and founder behind Handover, a PitchIT 2026 company built for MSP delivery teams. Handover connects to HaloPSA and ConnectWise to turn live ticket and project data into client-ready status updates, action logs, risk registers, service reviews, and QBR packs—reducing the manual reporting workload for project and service-delivery teams. Guest: Lewis Williams Website: gethandover.uk LinkedIn: https://www.linkedin.com/in/lewiswilliams7/ === Chapters 00:36 PitchIT 2026 and MSP Innovation 01:31 Meet Lewis Williams and Handover 02:23 Automating Client Updates From PSA Data 05:56 ConnectWise and Halo PSA Integrations 09:33 AI, Human Review, and Client-Friendly Reporting 10:32 White-Label Reports and Client Portals 11:24 Delivery Health and Overdue Ticket Automation 13:31 Ideal MSP Fit and Use Cases 16:13 Roles, Workflows, and Integration Roadmap 17:51 Final Advice for MSPs Evaluating Handover === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Handover: Smarter QBRs for MSPs (EP 1065)

  7. 4d ago

    Repeatable AI Revenue for MSPs with Lemhi (EP 1064)

    John Harden, Founder & CEO of Lemhi, joins the IT Business Podcast as a PitchIT 2026 participant to discuss turning client AI demand into a repeatable MSP service. Lemhi helps MSPs identify AI opportunities, build client-ready roadmaps, apply governance and enablement, and monitor adoption as an ongoing managed offering rather than a one-off project. Guest: John Harden Website: https://www.lemhi.com/ LinkedIn: https://www.linkedin.com/in/john-harden/ === Chapter 00:28 AI Revenue Opportunity 01:29 Meet John Harden and Lemhi 02:58 Lemhi’s Origin Story 04:57 Shadow AI and the MSP Opportunity 06:00 Building Repeatable AI Offers 08:09 Beyond Prebuilt AI Agents 09:58 From AI Projects to Recurring Revenue 12:50 Why AI Rollouts Fall Short 15:15 AI Use Cases for On-Prem Clients 17:42 How Lemhi Was Built for MSPs === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Repeatable AI Revenue for MSPs with Lemhi (EP 1064)

  8. 4d ago

    Nimo: AI Coaching for MSP Teams (EP 1063)

    Danny Suk Brown, President of AppMeetup, joins the PitchIT 2026 series to discuss Nimo, an AI role-play and simulation platform for MSP teams. Nemo helps sales, technical, support, and leadership staff practice real-world client conversations, identify skill gaps, and retain institutional knowledge through repeatable coaching and analytics. Guest: Danny Suk Brown Website: https://getnimo.com/p/appmeetup LinkedIn: https://www.linkedin.com/in/dannysbrown === Chapters 00:36 PitchIT 2026 and Danny Brown of AppMeetup 02:16 Nimo: Solving the MSP employee ramp-up challenge 04:04 Onboarding AI agents with websites and ideal-client profiles 05:09 Pricing, trials, and the MSP revenue case 06:48 AI role-play beyond sales: technical, support, and leadership teams 07:43 Analytics, skill baselines, and measurable business impact 09:55 Continuous coaching, retention, and ROI 13:01 Capturing company IP through AI role-play 15:57 Data handling, cloud access, and deployment options 18:01 Tech-stack integrations and vendor support === SPONSORS:  Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    Nimo: AI Coaching for MSP Teams (EP 1063)
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Ratings & Reviews

5
out of 5
8 Ratings

About

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.

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