Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Marvin Bee
  • 5.0 (8)
  • TECHNOLOGY
  • UPDATED WEEKLY

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as: - Best Practices for Managed Services - Cybersecurity - Compliance - Business ownership - Cloud computing

  1. Solo Tech Life with Carey Holzman (EP 972)

    2H AGO

    Solo Tech Life with Carey Holzman (EP 972)

    This episode is part nostalgia tour, part masterclass in running an IT business that actually fits your life. From TRS‑80s and BBS days to Zero Trust World and modern MSP tools, Carey and I connect the dots between old‑school troubleshooting and today’s cybersecurity and remote support reality.​ Why Listen Hear Carey’s origin story, from fixing a clogged dishwasher to authoring The Healthy PC and landing a national radio gig.​ See how the evolution of the internet, Wi‑Fi, smartphones, and broadband shifted the entire IT services model.​ Get a live walkthrough of an IP‑KVM setup and why BIOS‑level remote access is a game‑changer for techs.​​ Compare solo‑shop “boutique MSP” approaches to large managed services providers and decide what fits you.​ Learn how tools like ThreatLocker, TruGrid, and NetAlly fit into a Zero Trust and remote‑first support strategy.​ Pick up practical advice on handling user fears about updates, SSDs, and the never‑ending security headlines. Mentioned in the Show Mentioned in the Show Backblaze: https://www.backblaze.com Computer America (radio show): https://www.computeramerica.com The Healthy PC: Preventive Care and Home Remedies for Your Computer: https://amzn.to/4lzCubx JetKVM: https://jetkvm.com Tailscale: https://tailscale.com Guest (Carey Holzman) Carey Holzman is a veteran PC repair technician, author, and content creator known for showing everyday users how to build and maintain PCs the right way. He got his start in the 1980s tinkering with TRS‑80s, Atari systems, and early IBM‑compatible PCs, eventually turning that curiosity into a full‑time repair business and a long‑running presence in the tech community.​ Carey co‑authored The Healthy PC: Preventive Care and Home Remedies for Your Computer, served as a co‑host on the nationally syndicated Computer America radio show, and now runs a popular YouTube channel where he live‑streams PC builds, troubleshooting sessions, and practical advice for technicians and enthusiasts.​ YouTube: https://www.youtube.com/user/CareyHolzman​ LinkedIn: https://www.linkedin.com/in/careyholzman === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    1h 13m
  2. Kaseya’s MSP Pledge & What It Means for You (EP 971)

    1D AGO

    Kaseya’s MSP Pledge & What It Means for You (EP 971)

    If you’ve ever wondered what’s really changing inside Kaseya and how it impacts your MSP, this is the episode to queue up. From the floor at Zero Trust World, Greg Jones breaks down the new partner-first mindset, the updated account management model, and how MSPs should be leaning on vendors for more than just tools in 2026.​​ Why listen Hear how Kaseya’s leadership change is reshaping MSP success priorities and investments.​​ Learn what the Kaseya partner pledge, flexible contracts, and catastrophic loss protection really mean for your business.​​ Discover how a territory-based account team (not just a single rep) can improve your support experience and escalation path.​​ Get practical advice on treating your MSP as a go‑to‑market business, not just a tech shop, to drive sales and marketing results in 2026.​​ Hear candid thoughts on vocal partner communities, renewals, and how to push your vendors to support real MSP growth.​ === Links Mentioned Alder Hey Children’s Charity (Alder Hey Children’s Charity / Hospital): https://www.alderheycharity.org​ Zero Trust World (ThreatLocker): https://ztw.com/ “The Best of 1 Minute Wednesday” (book): https://amzn.to/4rptCGW​ MSP Community / Managed Service Providers: https://www.mspalliance.com​ MSP Success (function at Kaseya): https://www.kaseya.com/solutions/msp​ === Guest bio Greg Jones is the Senior Vice President of MSP Success at Kaseya, where he leads initiatives across EMEA and North America to help managed service providers grow, scale, and get more value from their vendor partnerships. A former MSP owner himself, Greg is a multi‑award‑winning MSP growth strategist and the creator of the popular “1 Minute Wednesday” series, which shares fast, practical insights for IT service providers. He is also the author of the Amazon bestselling book “The Best of 1 Minute Wednesday,” with 100% of the profits supporting Alder Hey Children’s Charity.​ Website: https://www.kaseya.com/blog/the-best-of-1-minute-wednesday-by-greg-jones-for-msp-success/​ LinkedIn: https://www.linkedin.com/in/gregpjones === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    18 min
  3. Brian Weiss on Identities, ZTNA, and Zero Trust (EP 970)

    1D AGO

    Brian Weiss on Identities, ZTNA, and Zero Trust (EP 970)

    What happens when a security‑obsessed MSP owner gets a front‑row seat to ThreatLocker’s product roadmap at Zero Trust World? Brian Weiss joins Uncle Marv live in Orlando to reveal how he evaluates new cybersecurity tools, rolls them into his managed services stack, and why ThreatLocker’s new Access Control might change how you think about ZTNA and device compliance.​ Why Listen Hear how ThreatLocker’s Partner Advisory Board actually influences roadmap and rollout.​ Learn what the new Access Control “elephant” does for secure access to Microsoft 365 and internal resources.​ Discover practical MSP considerations: offboarding old tools, deployment sequencing, and billing models.​ Understand why default‑deny and “allowing the right things” matters more than ever in cybersecurity.​ Get a peek into iTECH’s move to a Microsoft‑first stack with Defender and Dynamics 365.​​ Take away language you can use with clients to explain zero trust and identity protection. Guest Bio  Brian J. Weiss is the CEO and Chief AI Officer of ITECH Solutions, a managed service provider based in California that focuses on cybersecurity‑driven IT services for businesses. Since founding ITECH in 2005, he has grown the company from break‑fix into a full MSP, serves on multiple partner advisory boards—including ThreatLocker’s—and is leading a Microsoft‑first, Dynamics 365‑powered transformation of his firm. Website: https://itech-solutions.com LinkedIn: https://www.linkedin.com/in/brianjweiss === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    20 min
  4. MSP Projects Behind Prison Walls (EP 969)

    2D AGO

    MSP Projects Behind Prison Walls (EP 969)

    This episode gets into the messy, real‑world side of MSP life—long drives, skeptical owners, and government projects that move at glacier speed. Josh shares how he scopes, prices, and delivers big networking and cloud jobs while staying a one‑man shop with a tight, dependable toolset. Why listen How to talk about managed services value when clients are still stuck on “call you when it breaks.” Real examples of using RMM, cloud backup, and MDR to prevent email compromise and downtime. What it took to design and roll out secure Wi‑Fi across multiple prisons, and why he said yes in the middle of COVID. Tips for working with state agencies and schools—from building relationships to handling RFPs and change orders. Why he’s sticking with Kaseya‑owned platforms instead of ripping everything out just to chase the latest tool. Ideas for focusing on niches like manufacturing and co‑managed IT, especially in smaller or rural markets. === Events Mentioned Zero Trust World: https://zerotrustworld.com ASCII Edge: https://www.ascii.com/ascii-edge​ Pax8 Beyond: https://www.pax8.com/en-us/pax8-events/pax8-beyond​ === Tools & Platforms Mentioned Datto RMM: https://www.datto.com/products/rmm​ Backupify for Microsoft 365: https://www.backupify.com/microsoft-365-backup​ Autotask PSA: https://www.datto.com/products/autotask-psa​ IT Glue: https://www.itglue.com/ Huntress MDR: https://www.huntress.com/platform/managed-edr​ Ubiquiti UniFi: https://www.ui.com/ === Guest Bio Joshua Zukerman is the founder and President of Snow Pond Technology Group, an MSP based in Oakland, Maine that has been delivering IT solutions to small businesses since 2004. With more than two decades of hands‑on experience in PC repair, networking, cloud services, and managed security, he helps organizations like law firms, dental practices, manufacturers, municipalities, and state agencies keep their systems secure, reliable, and compliant.  Website (Snow Pond Technology Group): https://snowpondtech.com​ LinkedIn: https://www.linkedin.com/in/joshuazukerman === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    42 min
  5. How Zachary Kinder Runs a Zero Trust MSP (EP 968)

    2D AGO

    How Zachary Kinder Runs a Zero Trust MSP (EP 968)

    Thinking about going deeper into Zero Trust or adding MDR to your MSP stack? Zachary Kender shares how Net-Tech Consulting committed to ThreatLocker, built services around high-demand verticals, and navigated the reality of vendor promises versus delivery. Marv adds his own experience trialing security tools that missed the mark, giving you a grounded view of what actually works for IT providers.​ Why Listen Discover how vertical focus on transportation and auto dealerships helped shape Net-Tech’s managed services strategy.​ Learn what “responsive support” really means when printers, finance workstations, and DMS systems must be online all day.​ Hear honest feedback on ThreatLocker Detect’s evolution and the impact of adding an MDR team behind it.​ Understand the risks of first-gen tools, “light” security dashboards, and vendor roadmaps that never seem to ship.​ Get insight into balancing IT compliance requirements, user expectations, and realistic SLAs in small MSP teams.​ Walk away with ideas on referral networks, niche selection, and protecting your time as an MSP owner.​ Guest Bio Zachary Kinder is the President and Partner of Net-Tech Consulting, an IT services and consulting firm based in El Paso, Texas, with clients across multiple metro areas including Dallas. With a career at Net-Tech that started as a level-one network technician in 2008, he has worked his way through engineering and leadership roles to lead the company’s delivery of managed IT services, cybersecurity, cloud solutions, and compliance-focused support for growing businesses. Drawing on earlier experience providing Tier 1 support for AT&T Wireless, Zachary is known for emphasizing “fanatical customer service” and building secure, reliable IT environments for private equity–backed and other security-sensitive organizations. Website: https://net-tech.us/ LinkedIn: https://www.linkedin.com/in/zachary-kinder-b2902199 === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    21 min
  6. Stopping SaaS Waste with BetterTracker (EP 967)

    3D AGO

    Stopping SaaS Waste with BetterTracker (EP 967)

    If you’ve ever had a client ask, “How can we pay you less?” this episode gives you a better answer than discounting your services. Marv and Matt walk through practical ways to audit IT spend, expose hidden subscriptions, and use BetterTracker to deliver measurable savings that justify premium managed services. Why Listen Learn how one MSP uncovered seven Amazon Business Prime accounts and eliminated instant waste.​ Hear the story of a nonprofit saving $1,000 a month by cleaning up tech subscriptions.​ Get an inside look at BetterTracker’s renewal alerts, price-increase monitoring, and financial visibility.​ See how Plaid integration and Scout 365 help find rogue SaaS and shadow IT across clients.​ Understand how to position SaaS management as a vCIO-level service that deepens client trust.​ Discover the new Stack Market feature and what MSPs are actually deploying in their stacks. === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    19 min
  7. Sound Check from Zero Trust World (966)

    3D AGO

    Sound Check from Zero Trust World (966)

    Step into the energy of Zero Trust World 2026 with Uncle Marv as he sets up on-site and previews three days of serious cybersecurity learning for MSPs and IT pros. From live demos to hands-on certification opportunities, this quick intro gives you a front-row feel for what makes this event so valuable to IT businesses.​ Why Listen:  Get a clear overview of what Zero Trust World delivers for MSPs and IT teams.​ Hear which vendors and technology partners are powering the event, including ThreatLocker, NetAlly, 1Stream, and TruGrid.​ Learn about unique opportunities like the “Control Alt Hack” custom PC challenge and cyber hero certification exams with registration refunds.​ Discover session themes such as Microsoft 365 security tuning and SQL injection training you can bring back to your clients.​ Pick up context on networking, after-parties, and how to maximize your time at a security-focused conference. === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    9 min
  8. CISA’s Incident Reporting Rules: MSP Impact (EP 965)

    MAR 3

    CISA’s Incident Reporting Rules: MSP Impact (EP 965)

    CISA’s CIRCIA rulemaking could reshape how serious cyber incidents get reported across critical infrastructure—and MSPs are right in the middle of it. In this episode, Uncle Marv breaks down what’s in play, what’s unclear, and what you should be building now so you’re not scrambling when clients (or regulators) start asking questions. Understand the 72-hour incident reporting expectation and the 24-hour ransom payment reporting requirement.​ Learn why MSPs may be treated like critical infrastructure, not “just vendors.”​ Get a practical view of what CISA expects inside an incident report (timelines, IOCs, TTPs, impact, mitigation).​ Hear where CISA is questioning scope: sector-based vs. size-based thresholds, and what that could mean for you.​ Find the operational gaps you need to close (logging, evidence aggregation, documentation speed). Links from the Show:  Cybersecurity and Infrastructure Security Agency (CISA): https://www.cisa.gov/​ Cyber Incident Reporting for Critical Infrastructure Act (CIRCIA): https://www.cisa.gov/circia​ Small Business Administration (SBA): https://www.sba.gov/​ Environmental Protection Agency (EPA): https://www.epa.gov/​ EPA Risk Management Program (RMP): https://www.epa.gov/rmp​ Department of Justice (DOJ): https://www.justice.gov/ === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Technology Partner, Liongard: https://www.itbusinesspodcast.com/liongard Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv 🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcast If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

    15 min
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Ratings & Reviews

5
out of 5
8 Ratings

About

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as: - Best Practices for Managed Services - Cybersecurity - Compliance - Business ownership - Cloud computing

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