PelviBiz Podcast

PelviBiz

The PelviBiz Podcast is hosted by Dr. Kelly Alhooie — pelvic health DPT, founder of OrthoPelvic Physical Therapy, and creator of the LSR Method. Kelly spent 15 years in the clinic building what most practitioners only dream about: a 7-figure cash-based practice she built from scratch and sold on her own terms. Now she goes all in every week on what it actually takes for healthcare providers — especially women — to build profitable, scalable practices without sacrificing their lives to do it. Business systems, marketing, mindset, cash-pay strategy, and real talk from someone who has already done it all. New episodes every week.

  1. 3d ago

    The script I use to get patients to pay in full

    Most providers never ask for the full payment. They offer a package. Then they immediately offer a payment plan in the same breath. Then they wonder why almost everybody picks the plan. You gave her the exit before she ever had to consider the door. In this episode Kelly walks through the exact language she uses at the end of a plan of care conversation to move patients into paying in full. Not a high pressure pitch. Not a discount you resent later. A clear framing that lets someone choose the option that actually serves her. She covers why paying in full changes outcomes and not just cash flow. Patients who commit up front show up more. They finish the program. They get better results and they refer. The financial win is real but the clinical win is bigger. Kelly breaks down the order of the conversation. Recap what you found. Name the plan and the timeline. State the full investment first and hold the pause. Then and only then present the alternative if she needs it. She explains why leading with the plan option quietly signals that you do not believe the full amount is reasonable. She also handles the objections you actually hear. I need to talk to my husband. Can I just do one session and see. Do you take insurance. Each one gets a response you can say out loud without feeling like a salesperson. Then the part nobody talks about. What to do when she says no. Because a clean no is not a failure. It is information about your positioning or your timing and both are fixable. By the end you will have language you can use on your very next evaluation. KEY TAKEAWAYS State the full price first and say nothing after it. The pause does the work. Never present the payment plan and the full amount at the same moment. Sequence matters more than wording. A pay in full incentive should be small and clean. Something like one bonus session. Never a discount that trains people to negotiate. Tie the plan to a clinical timeline. Nobody buys twelve visits. They buy being able to run again by spring. Handle the husband objection by inviting him in rather than sending her away to argue your case for you. Track your pay in full percentage every month. If it is under thirty percent the problem is your script and not your patients. PULL QUOTES You handed her the payment plan before she ever had a chance to say yes to the whole thing. The discount is not the reason she said no. You just gave her one more thing to think about. Say the number. Then close your mouth. Whoever talks first loses and it should not be you. Patients who pay in full finish. That is not a billing preference. That is a clinical outcome.

  2. Sep 5

    How a Discovery Call Actually Turns Into a Paying Client

    Most providers think they are losing people on price. They are not. They are losing them in the first ninety seconds of the call. The discovery call is the single highest leverage fifteen minutes in your entire business. It is also the part almost nobody trains for. You went to school to treat. Nobody sat you down and taught you how to hold a conversation where somebody decides whether to trust you with their body and their money at the same time. In this episode Kelly breaks down what is actually happening on a discovery call and why so many of them end in "let me think about it." She walks through the structure she teaches inside PelviBiz. Where to open. What to ask before you say a single word about your program. How to name the thing they came in with so clearly that they lean forward. When to talk about price and when to stay quiet. She also gets honest about the part providers hate. The moment you have to ask for the sale. That moment feels gross because most of us learned to sell from people we did not want to sound like. Kelly reframes it. If you believe you can help her and you let her walk away without a clear next step you did not protect her. You just avoided your own discomfort. You will hear the exact questions that move a call forward. The two answers that tell you this person is not ready. And the follow up that recovers a call you thought you lost. By the end you will stop treating discovery calls like an interview and start running them like the clinical conversation they actually are. KEY TAKEAWAYS The discovery call is not a sales call. It is an intake. Run it like one and the close takes care of itself. Diagnose before you prescribe. If you pitch your package before you understand her problem you are guessing out loud. "Let me think about it" is almost never about money. It is about clarity. She does not yet see herself getting better. Say the price plainly. Then stop talking. The silence is not rejection. It is processing. Every call ends with a decision. Yes or not right now. Never a maybe you have to chase for three weeks. Track your call to client rate weekly. You cannot fix a number you are not looking at. PULL QUOTES You are not convincing her to buy. You are helping her decide whether to keep living like this. If you can help her and you let her leave without a next step that is not humility. That is avoidance. Nobody has ever bought a program. They buy the version of their life on the other side of it.

5
out of 5
30 Ratings

About

The PelviBiz Podcast is hosted by Dr. Kelly Alhooie — pelvic health DPT, founder of OrthoPelvic Physical Therapy, and creator of the LSR Method. Kelly spent 15 years in the clinic building what most practitioners only dream about: a 7-figure cash-based practice she built from scratch and sold on her own terms. Now she goes all in every week on what it actually takes for healthcare providers — especially women — to build profitable, scalable practices without sacrificing their lives to do it. Business systems, marketing, mindset, cash-pay strategy, and real talk from someone who has already done it all. New episodes every week.

You Might Also Like