EOS for a Better Business, Better Life

EOS Implementers Debra Chantry-Taylor, Adam Harris, business owners and experts!

EOS, The Entrepreneurial Operating System, can truly change your life by helping you live a better life by creating a better business. Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions? As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction. Join me on the podcast as I chat to those who have done this or experts who can help you... Learn from those who have built a life they truly love, through creating a better business.

  1. Debra Chantry-Taylor: What Has to Change in the Leadership Team Before the Business Can Scale Again

    1D AGO

    Debra Chantry-Taylor: What Has to Change in the Leadership Team Before the Business Can Scale Again

    In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why scaling a business is rarely a strategy problem. Instead, it is often a leadership evolution challenge.  Debra explains that as businesses grow, the leadership team must grow with them. Behaviours that worked in a smaller business can quickly become bottlenecks in a larger one. Without clear decision rights, role clarity, and true accountability, leadership teams struggle to scale effectively.   She discusses the common challenge where visionaries struggle to let go, unintentionally blocking their integrator and leadership team from stepping up. Debra highlights the importance of productive tension in leadership meetings, clear accountability charts, and decision-making authority that moves down as the business grows.  The episode also explores the unique challenges faced by family-owned businesses, where family, ownership, and management roles can easily overlap and create emotional friction. Debra explains why separating these roles and clarifying decision rights is essential for healthy leadership dynamics and sustainable growth.  If your business has hit a ceiling, this episode offers practical insights on how evolving leadership behaviours, improving accountability, and embracing healthy tension can unlock the next stage of scale and create a better business and a better life.           CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/        Episode 263 Chapters:      00:00 – Introduction 00:36 – Scaling Requires Clear Decision Rights and Leadership Evolution  02:19 – Growth Reveals Leadership Problems  03:46 – Role Clarity and Decision-Making  06:10 – Accountability and Leadership Evolution  07:25 – Scaling as a Leadership Upgrade  08:01 – Early Signs of Leadership Team Outgrowing Current Operations  09:08 – Distinguishing Growth Problems from Leadership Behaviour Issues  09:22 – Role Clarity Problems in Businesses Hitting a Ceiling  10:19 – Founder or Long-Tenure Behaviour Blocking Scale  11:17 – Healthy Tension in Leadership Meetings  12:16 – Confusing Busyness with Effectiveness  13:06 – True Accountability for Growth  14:25 – Leadership Dynamics in Family-Owned Businesses  15:56 – Avoided Conversations in Leadership  16:55 – Unlocking Scale with Open Conversations

    18 min
  2. Haraya Del Rosario: From Corporate Career to EOS Driven Entrepreneur

    MAR 9

    Haraya Del Rosario: From Corporate Career to EOS Driven Entrepreneur

    In this episode of Better Business, Better Life, Debra Chantry-Taylor speaks with Haraya Del Rosario Gust about what it means to become an EOS Driven Entrepreneur. Haraya shares her journey from the corporate world into entrepreneurship and how implementing EOS helped her scale her business from 13 to more than 50 employees in just two years. She explains how clarity, accountability, and strong leadership structures transformed the way her company operated and allowed her to step out of the day-to-day operations. The conversation explores the power of the accountability chart, the challenge many founders face when transitioning from operational roles into strategic leadership, and why building strong leadership teams is essential for sustainable growth. Haraya also introduces her new book, The 90-Day Leadership Field Manual, designed to help first-time leaders build confidence, structure, and clarity in their roles. Haraya and Debra also discuss the importance of prioritising health, creating supportive leadership environments, and building communities that allow entrepreneurs and leadership teams to grow together. Haraya shares her vision for expanding EOS communities across Southeast Asia and supporting more leaders on their journey. If you want to understand what it truly means to operate as an EOS Driven Entrepreneur, this episode offers powerful insights on clarity, leadership development, and scaling a business with the right systems in place. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST’S DETAILS: ► Haraya Del Rosario – LinkedIn: https://www.linkedin.com/in/iadelrosario/ ► Website – Satori: https://teamsatori.asia/ Episode 262 Chapters:   00:00 – Introduction 00:42 – Journey to Entrepreneurship and EOS Implementation 10:26 – Discovering EOS and Scaling the Business 10:51 – The Impact of Accountability Charts 29:52 – Challenges and Growth in Leadership 35:05 – The Role of Visionaries and Strategy 37:40 – Personal Growth and Professional Fulfilment 37:51 – The Science of Scaling and Personal Development 39:58 – Supporting New Leaders and Building Communities 40:47 – The Importance of Clarity and Health First 44:41 – Future Plans and Exciting Announcements

    46 min
  3. Elevate the Genius Around You! with Dan William

    MAR 4

    Elevate the Genius Around You! with Dan William

    Dan Wiliams started his entrepreneurial journey at age 10 earning money as a paperboy and local lawnmower kid. The thrill of the enterprise always meant more to him than the money.  He started building and selling computers at the age of 15 and became the go-to for all technology needs for all friends and family.  He eventually had his first experience running and owning a business after joining a small IT business at the age of 21.  He helped grow it to over $20M in revenue and replaced himself in it and exited.  He has done about 5 mergers, sales and acquisitions throughout that time and started his own advisory in 2017 to share his experiences with other business owners.  These days he is a director in a software company, a fulfillment company and has his own EOS practice. In this episode, Dan shares with me his journey to exit & how it's important to elevate those around you in order to really let go! The Formal Bio Dan is a Certified EOS® Implementer and has more than 20 years experience in the IT industry. He is the former CEO of Australian MSP and certified Great Place to Work, Powernet. He has facilitated hundreds of sessions globally on leadership, growth, and culture. Dan is driven by his passion for helping others and lifting the tide across the IT industry. Dan is a facilitator in the IT Nation Evolve program and former peer group member. Dan spends the majority of his time pursuing his purpose of connecting people with possibilities to unlock potential. As a lifelong entrepreneur himself, Dan now works with over 25 technology service providers across the APAC region as their EOS Implementer and Coach on their journey.

    29 min
  4. Debra Chantry-Taylor: The Science of Scaling - How to Grow Bigger and Better Without Losing Your Mind 

    MAR 2

    Debra Chantry-Taylor: The Science of Scaling - How to Grow Bigger and Better Without Losing Your Mind 

    In this episode of Better Business, Better Life, Debra Chantry-Taylor unpacks what scaling really means and why most leadership teams get it wrong.  Scaling is not about adding more projects, more people, or more hustle. It is about raising minimum standards, eliminating tolerated nonsense, and using time as a strategic tool. Drawing on Dr Benjamin Hardy’s book The Science of Scaling, Debra explains why reasonable goals protect the status quo while impossible goals force clarity, discipline, and structural change.  She challenges leaders to stop confusing effort with progress and to start designing businesses that no longer tolerate “zombie work” such as unnecessary meetings, reports, and projects that quietly drain energy and capacity. Through practical examples and sharp insights, Debra outlines how impossible goals with clear timelines create focus, expose inefficiencies, and demand better leadership.  If you want to scale without burning out your team or sacrificing quality, this episode will shift how you think about growth, standards, and execution.        CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/      Episode 261 Chapters:      00:00 – Introduction  00:42 – Scaling Businesses: The Science of Scaling   01:21 – Challenges in Scaling Businesses   03:15 – The Role of Impossible Goals in Scaling   04:13 – Practical Examples of Scaling   06:00 – The Frame-Floor-Focus Execution Ladder   08:36 – Eliminating Zombie Work   10:05 – The Real Science of Scaling   11:36 – Ad Lib Questions and Answers   20:43 – Conclusion and Contact Information

    22 min
  5. How to Work Together in Your Business & Stay Married with Jeni & Nick Clift

    FEB 28

    How to Work Together in Your Business & Stay Married with Jeni & Nick Clift

    Nick and Jeni Clift are the owners & Directors of DWM Solutions, now merged with Milan Industries Group.  They have been working together in their own businesses for close to 25 years. Nick is Director of MIG, and holds the role of Visionary. Jeni is Head of People & Culture at MIG. She also has a consultancy business, Tenassia, working with her clients as an EOS Implementer and providing Business & Leadership Coaching. DWM Solutions opened for business in February 2002. We provide proactive IT support services for Local Government, Water Authorities, Education and Health entities as well as small to medium Commercial organisations. In a nutshell, we think about your IT so you don’t have to! Our clients are located across Victoria, we support them from our offices in Melbourne, Bendigo and Echuca, and in January 2017 we relocated our Geelong office to Torquay.  We currently employ 16 staff. Prior to founding DWM Solutions, Nick held various roles within the computer and information technology industry. These included Director and General Manager of TriTech Computer Services; and Engineer, Service Manager and National Technical Services Manager over a 13-year career with Unisys.  Nick holds Certificate of Technology in Electronics and Certificate of Technology in Computer Servicing from RMIT.  These, coupled with his extensive industry and product certifications, highlights a wealth of knowledge and skills. More than 30 years of experience in the computer industry has given Nick a sound understanding of the important role technology plays in business. His ability to keep abreast of the ever-changing pace of information technology is second to none. Jeni’s background is in Human Resources & Administration, she has worked with many of Australia’s best known brands, including Morgan & Banks, P&O, KPMG, NAB, Unisys and Phillips. Jeni is a Professional EOS Implementer and works as a Business Coach specialising in Leadership and Personal Development.  Jeni is a regular speaker at IT industry events and internationally, sharing her experiences in running a family business and managing the “people” side of a business.

    48 min

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About

EOS, The Entrepreneurial Operating System, can truly change your life by helping you live a better life by creating a better business. Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions? As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction. Join me on the podcast as I chat to those who have done this or experts who can help you... Learn from those who have built a life they truly love, through creating a better business.

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