The best investors aren’t just just identifying great brands. They’re identifying shifts in consumer behavior before everyone else sees them. That’s the approach Jeff Cantalupo, Founder and Managing Partner of Listen Ventures, has taken throughout his career — from a decade in brand strategy at Leo Burnett to investing in companies including Angel’s Envy, Go Brewing, Delta Beverage, and Magic Cactus. Listen starts with the consumer. The firm conducts its own research — from ethnographies and interviews to literal tours of consumers’ fridges and freezers — looking for changes in behavior that could create the next big category or brand. One shift Jeff is particularly bullish on is “vice wellness.” Historically, some of the strongest consumer businesses have been built around ritual, identity, and repeat behavior. Now, as wellness becomes increasingly important to consumers, Jeff sees opportunity in products that combine those powerful behaviors with “wellness permission.” In drinks, that’s helping fuel what Listen calls the “social beverage” — from non-alcoholic beer to hemp-derived THC and other functional beverages. The thesis isn’t that alcohol is disappearing. It’s that consumers are becoming more intentional about what they drink for different occasions — and that’s creating space for entirely new choices. In this episode, we dig into: • The three types of innovation Jeff looks for: Product, business model, and brand narrative• Why repeat purchase, CAC payback, margins, and unit economics matter more than hype• Why omnichannel capabilities have become table stakes for beverage brands• What Listen saw in Go Brewing, Delta Beverage, and Magic Cactus• Why vertical integration can sometimes create a competitive advantage• What made Angel’s Envy investable — and why timing was critical to its success• Why a great consumer business isn’t necessarily a venture-backable business• How founders can conduct meaningful consumer research without a big budget Plus, Jeff shares one deceptively simple branding question he teaches at Northwestern’s Kellogg School of Management: What business are you actually in? You may sell beer, tequila, or THC seltzer. But the brands that break through often own something bigger — an occasion, a feeling, or a consumer need. For the latest updates, follow us: Business of Drinks website (sign up for our newsletter!) Business of Drinks YouTube Business of Drinks LinkedIn Instagram @bizofdrinks Erica Duecy, co-host: Erica Duecy is founder and co-host of Business of Drinks and one of the drinks industry’s most accomplished digital and content strategists. She runs the consultancy and advisory arm of Business of Drinks and has built publishing and marketing programs for Drizly, VinePair, SevenFifty, and other hospitality and drinks tech companies. Erica Duecy LinkedIn Instagram @ericaduecy Scott Rosenbaum, co-host: Scott Rosenbaum is co-host of Business of Drinks and a veteran strategist and analyst with deep experience building drinks portfolios. Most recently, he was the Portfolio Development Director at Distill Ventures. Prior to that, he was the Vice President of T. Edward Wines & Spirits, a New York-based importer and distributor. Scott Rosenbaum LinkedIn Subscribe to the Business of Drinks channel for more insights on how brands, retailers, and operators are unlocking growth across beverages. And please rate and review us. Your support helps us reach new listeners. Thank you!
