Masters of Home Service

Jobber
  • 4.7 (33)
  • Entrepreneurship
  • Weekly

Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.

  1. 3d ago ·  Video

    Why Franchise Partnerships Fail

    Send us your Questions or Fan Mail Building a strong franchise partnership takes more than just buying into a proven system. Learn why franchise partnerships break down, who's responsible when a location struggles, and how to keep the relationship strong as your business grows. In this episode of Masters of Home Service, host Adam Sylvester sits down with Brandon Downer and Kevin Valle of Pink’s Windows to share both sides of the franchisee-franchisor relationship, from navigating disagreements and franchise royalties to scaling locations and building trust. Show Notes: [00:47] Why do franchise partnerships fail? [02:22] How to handle franchisee and franchisor disagreements [03:45] Common challenges when scaling a franchise [06:42] What support should a franchisor provide? [08:28] How to scale a franchise across multiple locations [10:44] Are franchise partnerships relational or transactional? [15:09] Franchise fees and royalties: What are you paying for? [16:38] Buying a franchise vs. starting your own business [18:40] Who's responsible when a franchise location fails? [20:15] How franchise advisory councils help owners [23:24] Why communication prevents franchise conflicts [26:13] Benefits of working for a franchise business [27:42] Franchise red flags, leadership, and tools New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  2. Nov 3 ·  Video

    Ditching College for a 6-Figure Trade

    Send us your Questions or Fan Mail Dropping out of college felt like the biggest mistake of his life. Today, Jacob Palmer runs his own electrical business and shares how he went from apprentice to business owner, found his first customers, and learned to charge what his work is worth. In this episode of Masters of Home Service, host Adam Sylvester sits down with Jacob Palmer (Palmer Electrical) to talk about why he left college to pursue a career in the skilled trades and what it really takes to start an electrical business. Show Notes: [00:47] Why Jacob became an electrician and dropped out of college [03:04] The hardest part of dropping out of college to pursue a trade [04:20] How do apprenticeships prepare you to run a business? [06:04] How DECA builds business and leadership skills [08:08] How Jacob started Palmer Electrical  [09:23] Startup tools, software, and vehicles for electrical contractors [11:26] How branded work vehicles build customer trust [12:43] How to price electrical jobs and calculate overhead [14:44] When should electrical contractors raise their prices? [15:22] Using YouTube to prove your work is worth the price [16:46] Trade careers, apprenticeships, and tips for young pros New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  3. Oct 27 ·  Video

    Why 1 in 3 Trips Puts Your Business at Risk

    Send us your Questions or Fan Mail One bad driver can expose your company to thousands in business liability. Learn how to protect your fleet, prevent costly driver mistakes, reduce liability, and potentially save 10–15% on commercial auto insurance. In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina, Kyle MacDonald, and Beau Batcheller to share real stories of vehicle damage, insurance claims, and fleet management mistakes.  Show Notes: [01:07] How vehicle accidents and equipment damage hurt profit [02:49] How dash cams protect contractors from accident liability [05:41] Tracking fleet maintenance, repairs, and vehicle records [08:25] Why 1 in 3 work vehicle trips involves a safety event [09:39] Should you hire employees with bad driving records? [11:28] How to check driving records before hiring technicians [12:02] How GPS tracking helps monitor new employee driving [15:12] Rewarding employees for safe driving habits [16:45] When should unsafe drivers lose driving privileges? [18:05] Why every business needs an employee driver agreement [20:18] Can GPS tracking lower commercial auto insurance by 10–15%? [23:22] Lightning round: Accident response, dash cams, and driver tracking New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  4. Oct 20 ·  Video

    More Jobs or Higher Prices? The Math Says…

    Send us your Questions or Fan Mail More customers don’t always mean more profit. Learn why raising your prices could be a smarter way to grow, how to spot underpriced customers, and how to increase rates without losing your best clients. In this episode of Masters of Home Service, host Adam Sylvester sits down with Gabe Chrismon (Oply) to talk about why only chasing more work can hurt your bottom line and how to know when it’s time to charge more. Show Notes: [00:56] Double your prices or double your customer volume? [03:14] How route density affects home service profitability [06:03] Why raising prices can beat chasing more leads [08:32] How to raise prices without losing every customer [10:29] Should loyal customers pay less for the job? [11:38] What costs should you consider when setting prices? [13:13] How often should home service businesses raise prices? [15:54] How to find underpriced customers in your business [18:17] Why home service businesses wait too long to raise prices [19:29] How to deliver more value after raising your prices [21:07] Can you raise prices without making a big announcement? [23:22] When do you not raise a customer's price? [24:42] Lightning round: Price increases, volume, and close rates New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  5. Oct 13 ·  Video

    The $5 Cinnamon Roll That Led to a $100K Lead

    Send us your Questions or Fan Mail Tired of paying more for leads? Learn how community events, local partnerships, and creative giveaways can help you generate referrals, attract new customers, and stay top of mind without relying on paid ads.  In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to break down how she turns genuine community involvement into new business opportunities, including how a $5 cinnamon roll led to a $100K remodel job. Download our free community marketing playbook to put their tips into action: https://bit.ly/4s2cr03 Show Notes: [00:50] How community marketing builds local brand awareness  [01:22] Turn local sponsorships into real engagement  [03:40] Does community involvement generate home service leads?  [04:34] Why local referrals and reviews build customer trust  [05:33] How to get contractor referrals through local networking  [06:17] Attract leads at community events and farmers markets  [06:49] How a $5 cinnamon roll led to a $100K remodel  [09:30] What promotional products actually keep your brand visible?  [10:27] Using bingo and local events to stay top of mind  [12:03] How local speaking opportunities can build authority  [13:25] How community service can earn local press coverage  [14:11] Can any home service business use community marketing?  [15:10] How to market locally without burning yourself out  [17:11] Lightning round: Community marketing tips New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  6. Oct 6 ·  Video

    From a Borrowed Mower to 55 Employees by Age 24

    Send us your Questions or Fan Mail What does it take to build a seven-figure landscaping business at 24? Beau Batcheller shares his journey: charging $20 per lawn at 15 years old, building a team of eight crews, and running a 12-acre nursery.  In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscape) to break down how he built and scaled his landscaping business, including what happened when revenue jumped from $1 million to $7 million in under 12 months. Show Notes: [00:13] How to start a landscaping business with just $60 [03:25] Why taking action matters when starting a service business [04:24] How Beau grew to 55 employees and eight landscaping crews [06:58] How to hire as your home service business grows [08:11] Scaling from $1M to $7M in under 12 months [08:46] Does hiring more employees solve growth problems? [10:14] How do you lead employees who are older than you? [11:19] What it takes to run a landscaping company at age 24 [12:11] How do you generate landscaping leads as you grow? [14:28] Why one bad hire can hurt your entire team [15:40] How to scale a service business without adding chaos [16:47] Lightning round: Mindset advice for young business owners New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  7. Sep 29 ·  Video

    Stop Promoting Your Best Tech: How to Build Real Leaders

    Send us your Questions or Fan Mail Your best technician might be the wrong person to promote to management. Learn how to spot management potential, test employees before promoting them, and train new leaders without rushing the transition. In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina (Grow Your Tree Co.) and Rich Camacho (BlueRecruit) to break down how home service business owners can develop technicians into managers while keeping the right people in the roles where they’ll perform best. Download our free team readiness checklist to put their tips into action: https://bit.ly/4h3bwqW Show Notes: [00:42] Why promoting your best technician can backfire  [01:54] How to successfully promote a technician into management  [02:45] Does your best technician actually want to manage?  [03:22] How one-on-ones reveal management potential  [07:05] How to test leadership skills before a promotion  [10:04] What makes a technician a good manager?  [12:03] Training technicians for the move from field to office  [14:04] What if a management promotion isn’t working?  [16:53] Why investing in your employees pays off  [17:56] Signs an employee has leadership potential  [20:42] How to teach new managers to lead others  [22:55] Lightning round: Management skills and red flags New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

  8. Sep 22 ·  Video

    How Much Did You Make Today? Track Daily Profit in Real Time

    Send us your Questions or Fan Mail Do you actually know how much money your business made today? Learn which business metrics to track, how to catch profit and sales problems early, and how an end-of-day report can help you make faster decisions instead of waiting for your monthly P&L. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to explain how she brings revenue, profit margins, labor costs, sales data, and other key numbers into one place to get a clearer picture of how her business is performing. Download our free home service reporting playbook to put their tips into action: https://bit.ly/3VdANHA Show Notes: [00:52] Why a monthly P&L isn’t enough to run your business [02:29] Which home service business metrics should you track? [04:00] Gross profit vs. net profit margin explained [04:50] What’s a healthy gross profit margin for service businesses? [06:26] How daily tracking helps you catch sales problems early [07:06] Using your schedule for capacity planning and hiring [08:30] How to build an automated end-of-day business report [10:03] What should an end-of-day report actually track? [10:57] How to set daily, monthly, and quarterly business goals [12:29] How to account for seasonality in business reporting [13:44] How to test automated business reports for accuracy [14:30] Using employee reports to track KPIs and bonuses [15:38] How AI can help turn business data into decisions [17:06] Lightning round: The business metrics that matter most New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

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4.7
out of 5
33 Ratings

About

Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.

Information

  • Creator
    Jobber
  • Years Active
    2023 - 2026
  • Episodes
    160
  • Rating
    Clean
  • Copyright
    © 2026 Jobber
  • Show Website
    Masters of Home Service

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