Embracing Marketing Mistakes

Prohibition PR

Welcome to the world's number one podcast on Marketing Mistakes by Prohibition PR. This podcast is specifically for senior marketers determined to grow their brands by learning from real-world screw ups. Each week, join hosts Chris Norton and Will Ockenden, seasoned PR professionals with over 45 years of combined experience, as they candidly explore the marketing failures most marketers would rather forget. Featuring insightful conversations with industry-leading marketing experts and value-packed solo episodes, the show tries to uncover the valuable lessons from genuine marketing disasters and, crucially, the tips and steps you need to take to avoid them. Chris and Will bring practical experience from founding the award-winning PR agency Prohibition PR, where they have successfully guided top brands to significant growth through PR strategy, social media, media relations, content marketing, and strategic brand-building. Tune in to turn f*ck ups into progress, mistakes into lessons, and challenges into real-life competitive advantages. Well, we hope so anyway.

  1. 6D AGO

    The Unlikely Path from Vatican City to Kim Jong-un's Birthday Party

    Ken Robertson, Paddy Power’s former Head of Mischief, was given one job: grab attention by any means necessary. Known for outrageous campaigns and a flair for chaos, he built a career out of toeing the line. But one particular stunt, his most ambitious yet, pushed things further than even he expected. It all began when Ken Robertson staged a marketing stunt at the Vatican. He had Paddy Power set up betting odds at St Peter's Square during the 2007 papal conclave, which earned hourly coverage on Sky News. When Pope Benedict XVI resigned in 2014, he returned to the scene with a new and provocative promotion: “Money Back if the Pope is Black.” Then came the curveball. When Dennis Rodman announced a visit to North Korea with the Harlem Globetrotters, Ken saw a once-in-a-lifetime opportunity to blend spectacle with scandal. He arranged for Paddy Power to sponsor a basketball match between the United States and North Korea, set to coincide with Kim Jong-un’s 30th birthday. What followed was a diplomatic headache. • Kim Jong-un’s regime carried out a brutal government purge just weeks before the event  • The stunt drew scrutiny from institutional investors and even the United Nations  • Paddy Power was forced to pull out at the last minute  • The match went ahead without branding, and surprisingly, may have contributed to the eventual release of American prisoners  • The campaign drew inspiration from the “ping pong diplomacy” that once thawed tensions between the United States and China What started as a cheeky Vatican stunt nearly became an international crisis. This is the story of how Ken Robertson's wildest idea flirted with disaster and might have done some unexpected good. Is your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host: 👉 [Book your call with Chris now] 👈 We need your help: 👋 Tell us your view on the status of Social Media in 2026. Click here. Subscribe to our newsletter 👉 Subscribe to our newsletter here. 👈 Follow Chris: X, TikTok, LinkedIn Follow Will: LinkedIn Follow The Show: TikTok, YouTube

    13 min
  2. JAN 8

    I Forgot to Book the Entire Afternoon Session of my Event.

    Former marketing manager at Prolific North, Natalie Davidson, once accidentally invited 100 people to the wrong day of an event due to a rogue automatic reminder. She discovered the mistake while in the middle of briefing a speaker and was unable to access her laptop for an hour, causing major stress. Miraculously, no one showed up early. Either attendees remembered the correct date or no one had read the email. I did my best to reassure her it was probably the former. In this episode, we explore professional mistakes and failures that marketing professionals can learn from, offering listeners real-world examples of blunders and recoveries. Natalie shares two honest and revealing stories from her career in events management, showing how even the most organised professionals can make serious errors and still recover with integrity and resilience. • Forgetting to book an afternoon session for 30 people during a nationwide roadshow of events • Successfully recovering from the booking error by being honest with the venue and leveraging a good professional relationship • Setting up automatic event reminders for the wrong day, sending incorrect information to around 100 attendees • Managing crisis situations while actively engaged in other critical tasks • Finding humor in professional mistakes and using them as learning opportunities Is your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host: 👉 [Book your call with Chris now] 👈 We need your help: 👋 Tell us your view on the status of Social Media in 2026. Click here. Subscribe to our newsletter 👉 Subscribe to our newsletter here. 👈 Follow Chris: X, TikTok, LinkedIn Follow Will: LinkedIn Follow The Show: TikTok, YouTube

    6 min
  3. JAN 2

    How A Bird, A Lost Bag, And A Typo Taught Me To Safeguard My Marketing Career

    Writer and freelance marketing expert Sarah Townsend joined the show on episode 43; she shared a set of moments from her career that are equal parts chaotic and unforgettable  She talks about shouting “Look, a heron!” in the middle of a live training session and leaving her suitcase on the wrong train while travelling to a major conference. The most painful moment arrives when she reveals the mistake that cost her twenty thousand pounds after forgetting to invoice a client for ten full months. Sarah explains how ADHD influenced many of these chaotic moments and reflects on what each incident taught her about staying organised, keeping communication clear, and maintaining reliable systems.  If you have ever felt embarrassed by an oversight or worried that you are the only one dropping the ball, this episode shows that every marketer makes mistakes and that each fail comes with a valuable lesson.  Click on the link to listen to the full episode 43: https://www.buzzsprout.com/2206375/episodes/15707196 Is your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host: 👉 [Book your call with Chris now] 👈 We need your help: 👋 Tell us your view on the status of Social Media in 2026. Click here. Subscribe to our newsletter 👉 Subscribe to our newsletter here. 👈 Follow Chris: X, TikTok, LinkedIn Follow Will: LinkedIn Follow The Show: TikTok, YouTube

    8 min
  4. 12/23/2025

    When Twitter Turned On Royal Mail

    A single missing gesture can set the internet alight. We open up about a day when Royal Mail faced a fast-moving backlash over Paralympics stamps and how a quiet policy gap looked like a loud value judgment on social media. From the first surge of tweets to the uncomfortable hours stuck in monitoring mode, we walk through what happens when your team lacks the tools, approvals, and scripts to respond at the speed of the timeline. You’ll hear how the narrative formed in real time: honour given to Olympians, absence for Paralympians, and a rush of anger that framed the issue as dignity denied. We unpack why silence isn’t neutral, why a clear holding statement can stabilise a story, and how early Twitter’s velocity made every minute count. Along the way, we get practical about social listening, crisis playbooks, and the small operational choices, like pre-approved templates and escalation paths that create big advantages when things go sideways. We also talk about brand symbolism and equity. Commemorative stamps seem simple, but they carry cultural weight, and unequal treatment reads as exclusion. That’s why policy stress testing matters: diverse eyes, scenario planning, and checks for unintentional bias before a campaign goes live. If you work in comms, marketing, or customer care, you’ll find clear takeaways you can implement today: set up the tech stack, define who can speak when, rehearse the response flow, and protect your team with debriefs that turn chaos into learning. If this conversation helps sharpen your crisis plan, follow the show, share it with a teammate, and leave a quick review telling us the one change you’ll make this week. Is your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host: 👉 [Book your call with Chris now] 👈 We need your help: 👋 Tell us your view on the status of Social Media in 2026. Click here. Subscribe to our newsletter 👉 Subscribe to our newsletter here. 👈 Follow Chris: X, TikTok, LinkedIn Follow Will: LinkedIn Follow The Show: TikTok, YouTube

    6 min
  5. 12/18/2025

    I Booked The Billboards For The Wrong Week And Somehow Didn’t Get Fired

    When Lisa, co-founder of Common People and strategist at Wavemaker Manchester, accidentally misbooked an out-of-home campaign linked to a BBC event, it was more than an embarrassing blunder back in episode 41. It became the moment she started questioning who really gets to thrive in advertising and media. In this episode, Lisa recounts that campaign mishap, a chaotic run of travel mix-ups, a painful pitch-room tumble, and the day she ended up crying at her desk. She then connects those experiences to a bigger issue: how class, confidence and unspoken office rules quietly shut working-class people out of the industry. Lisa shares practical ideas for change, from dropping unnecessary degree requirements and paying real living wages to simplifying recruitment tasks and making workplace norms explicit.  This is a candid, funny and insightful conversation for marketers who want more relatable teams, smarter campaigns and fewer people feeling like they don’t belong. Click here to listen to the full episode 41. Is your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host: 👉 [Book your call with Chris now] 👈 We need your help: 👋 Tell us your view on the status of Social Media in 2026. Click here. Subscribe to our newsletter 👉 Subscribe to our newsletter here. 👈 Follow Chris: X, TikTok, LinkedIn Follow Will: LinkedIn Follow The Show: TikTok, YouTube

    5 min

Trailers

About

Welcome to the world's number one podcast on Marketing Mistakes by Prohibition PR. This podcast is specifically for senior marketers determined to grow their brands by learning from real-world screw ups. Each week, join hosts Chris Norton and Will Ockenden, seasoned PR professionals with over 45 years of combined experience, as they candidly explore the marketing failures most marketers would rather forget. Featuring insightful conversations with industry-leading marketing experts and value-packed solo episodes, the show tries to uncover the valuable lessons from genuine marketing disasters and, crucially, the tips and steps you need to take to avoid them. Chris and Will bring practical experience from founding the award-winning PR agency Prohibition PR, where they have successfully guided top brands to significant growth through PR strategy, social media, media relations, content marketing, and strategic brand-building. Tune in to turn f*ck ups into progress, mistakes into lessons, and challenges into real-life competitive advantages. Well, we hope so anyway.

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