Success School

TBC Studios
TBC Studios
  • 0.0 (0)
  • Entrepreneurship
  • Weekly

Join Steph and Tim Frey on the Success School Podcast, where we share the exact systems we use to help service businesses get new clients every week and stay fully booked. Each week you'll get: System Deep Dives – How to install a simple marketing system that brings new clients in consistently, without relying on referrals or social media. Real Results – Behind-the-scenes stories from service businesses we've worked with who went from unpredictable referrals to fully booked calendars. Listener Q&A – Raw answers to the questions service business owners are asking as they build predictable demand and scale their teams. Proven Frameworks – The exact strategies, systems, and processes that keep calendars full weeks in advance and build real business momentum. Expect practical tactics, honest advice, and real conversations about what actually works for service businesses ready to stop relying on referrals and start building sustainable growth. Hit subscribe and tune in every Monday to join 250+ service business owners building fully booked, in-demand businesses.

  1. 5h ago

    How To Stop Getting Ghosted After A Yes (Tactical Breakdown)

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You've just finished a sales call. The prospect loved everything you said. They're excited to get started. They said yes. Then you send the payment link, wait for the sale to come through, and hear absolutely nothing. That's not always a lead problem. Sometimes it's a sales process problem. In this episode, Tim and Steph break down how to double your sales without taking a single extra sales call, starting with one simple change that could stop your hottest prospects from disappearing after saying yes. After collecting over $15 million in online sales and building and selling three businesses, they've learned that making more money isn't always about generating more leads. Sometimes it's about getting better at closing the opportunities already sitting in front of you. They share the exact tactic Steph uses to take payment on the sales call without making things awkward, why confidence matters more than complicated closing techniques, and how to know when a prospect needs more time rather than another sales pitch. You'll also hear the story of their former salesperson who could close six to nine deals in a week with only three calls booked, why their average buying cycle can take 35 to 42 days, and the follow-up framework that turns forgotten conversations into paying clients without sounding desperate or pushy. You'll hear: Why prospects say yes on a sales call and then disappear when you send the payment link The simple change Steph recommends to help double sales without booking more calls Exactly how to ask for payment on a Zoom call without feeling pushy or uncomfortable Why staying silent after sending the payment link is one of the most important parts of closing How asking someone to sign up immediately reveals the real objection behind their hesitation Why confidence and leadership sell better than pressure, discounts, or complicated sales tactics The difference between a one-call close and a two-call sales process, and when to use each Why Tim considers a 30% close rate a solid benchmark and how to stop overreacting to slow sales weeks How a 35-to-42-day buying cycle changes the way you should approach follow-ups The salesperson who closed six to nine deals with only three calls booked by working his existing pipeline Why you could have five to ten forgotten deals sitting in your inbox right now The three-to-five follow-up approach that keeps prospects engaged without using fake urgency How to use AI and your sales call transcripts to write more personalized follow-up emails The two simple follow-up questions that can restart conversations with prospects who've gone quiet Why building a consistent pipeline matters more than obsessing over this week's sales numbers The one thing Tim believes makes the biggest difference on a sales call: confidence in your ability to deliver results If you're a service business owner having plenty of sales conversations but struggling to turn interested prospects into paying clients, this episode is for you. Especially if you're tired of getting ghosted, uncomfortable asking for payment, or sitting on a pipeline full of people who said they'd get back to you. Ready to stop losing sales and start turning more conversations into clients? Book a free Business Growth Call with the Success School team at startsuccessschool.com. We'll look at your business, show you where the gaps are, and map out what taking control of your pipeline could look like for you. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey (https://www.instagram.com/timxfrey/) · @stephgorton__ (https://www.instagram.com/stephgorton__/) See you next week.

    How To Stop Getting Ghosted After A Yes (Tactical Breakdown)

  2. 5d ago

    We Hit $110K Then Lost It All - Here's How We're Rebuilding (Live Coaching Breakdown)

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You're getting followers. You're sending messages. You're booking calls. But you're stuck at 30 or 40K a month when you know you should be at 100K. That's not a marketing problem. That's a constraint problem. In this Business Breakthrough episode, Tim sits down with Sam and Taylor, founders of an online coaching business for busy professional women who want to lose weight without making fitness their entire personality. They hit a $110K month in November, then made one decision that completely blew up their business and sent them back to square one. They ran a Black Friday promo that cashed in all their brand equity at once, offering nine months for the price of six. 25% of their clients took the deal. The result? A massive month followed by zero recurring revenue, a disgusting tax bill, and six months of trying to rebuild what they already had. Now they're running follower ads at $100 a day, getting 50 new followers, sending DMs, and booking calls. But their chat to call conversion is sitting at 1%, and their close rate is 38%. Tim breaks down exactly which metric they should double to get back to 100K months, and why trying to close someone in the DMs without nurturing them first is like going for a home run on the first date. You'll hear why Google's 7-11-4 principle matters more than your DM script, how to use voice memos and long form content to warm up cold followers, and why most fitness coaches are leaving money on the table by refusing to run webinars. This is a behind the scenes look at how Success School's constraint based model works. If you want this done for your business, this episode is for you. You'll hear: How Sam and Taylor hit a $110K month and then completely blew up their business The Black Friday mistake that cashed in all their brand equity and tanked their recurring revenue Why 25% of their clients took a nine month deal that destroyed their cash flow for six months How they're running follower ads at $100 a day and getting 50 new followers per day at $2 to $3 each Why their DM reply rate is sitting at 20 to 25% and how to get that to 50% The 1% chat to call conversion rate that's killing their business and how to fix it Why boosting viral content doesn't work if the followers aren't your ideal client How they changed their messaging and started booking better quality calls in two weeks Why a 61% show rate and 38% close rate means the problem isn't sales The Google 7-11-4 principle and why prospects need seven hours of content over 11 touchpoints in four mediums Why trying to close someone in the DMs without nurturing them is like going for a home run on the first date How to use voice memos and long form content to warm up cold followers before making an offer Why Taylor should be sending voice memos using her own voice instead of generic text messages The 11 Labs voice cloning hack and how to get it working with enough audio samples Why most fitness coaches refuse to run webinars and how that creates a massive opportunity How to use YouTube videos on your confirmation page to get into the algorithm and stay top of mind Why fixing one metric can double your business instead of blowing everything up and starting again If you're a service business owner running follower ads and struggling to convert DMs into calls, this episode is for you. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey (https://www.instagram.com/timxfrey/) · @stephgorton__ (https://www.instagram.com/stephgorton__/) See you next week.

    We Hit $110K Then Lost It All - Here's How We're Rebuilding (Live Coaching Breakdown)

  3. Oct 25

    How to Double Your Business in 90 Days Without Being the Bottleneck

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You want to grow your business. You want more freedom. But you're stuck making every single decision, and your team keeps coming to you for answers. That's not a team problem. That's a systems problem. In this episode, Tim and Steph break down exactly how to double your business in the next 90 days without needing you in it. They share the three part framework they've used to scale past $15 million while working less, traveling more, and building a team that actually makes decisions without you. You'll hear the PSR framework that stops your team from dumping every problem back on your plate, why hiring key decision makers in sales, marketing, and operations is the only way to get out of the day to day, and the ultimate test that shows you exactly what's broken in your business. They also get into why most founders stay the bottleneck because they secretly love being needed, how to train your team to think like you using company values, and the story of how hiring an operations manager freed up Tim's mental energy to focus on creative work and growth instead of failed payments and Slack messages. This is the exact playbook they used to go from working seven days a week to taking weeks off without the business falling apart. If you're drowning in decisions and your team can't function without you, this episode will change everything. You'll hear: The PSR framework and how it trains your team to make decisions instead of dumping problems on you Why you need to hire key decision makers in sales, marketing, and operations to scale past seven figures How an operations manager is the easiest hire and why it immediately frees up your mental energy The breaking point when Tim and Steph moved to Thailand and realized they needed to stop being the bottleneck How to use a decision making budget so your team knows when to check with you and when to just handle it Why company values are the key to getting your team to make decisions in alignment with how you would make them How integrity as a value stops your sales team from going rogue and making deals you would never make Why health is one of their highest values and how they get their team to prioritize movement and sleep The ultimate test to see what breaks in your business when you go on holiday for two weeks and fully switch off How Steph was spinning out on the plane and Tim told her to just let the balls drop and see what happens Why some founders stay the bottleneck because they secretly love being needed by their team The ego trap of believing no one can do it like you and how that keeps you stuck in the business How Tim's introvert energy makes him love solitude and why being needed all the time is draining for him Why Steph injects herself into processes because she fears being unvaluable or forgotten If you're a service business owner who's stuck making every decision and your team can't function without you, this episode is for you. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey (https://www.instagram.com/timxfrey/) · @stephgorton__ (https://www.instagram.com/stephgorton__/) See you next week.

    How to Double Your Business in 90 Days Without Being the Bottleneck

  4. Oct 20

    How to Turn a $5K Offer Into a Scalable Business (Live Coaching Breakdown)

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You're running a successful business. You're great at what you do. But somehow, your competitors are getting all the attention, attracting better clients, and becoming the go-to names in your industry. That's not because they're better than you. It's because nobody knows who you are. In this Business Breakthrough episode, Tim sits down with Bernard Marcello (Bernie), founder of a personal branding business that helps seven-figure founders become trusted authorities in their markets. Bernie is currently generating around $40K a month when all his clients are active, and he wants to build a million-dollar business. But after pivoting his ideal client, he's facing a familiar problem: how do you consistently attract high-ticket clients without relying entirely on networking and referrals? Tim breaks down exactly how he'd turn Bernie's $5K-per-month Story Sell System into a scalable client acquisition machine using paid ads, a high-converting webinar, and an application funnel designed to attract founders who are actually ready to invest. They get into why niching down by industry isn't always the answer, how to speak to the deeper fears and motivations of successful entrepreneurs, and why building a personal brand is about a lot more than followers, views, or looking good on camera. You'll also hear the practical roadmap for scaling beyond $50K a month, including when to hire a videographer, how to build a team across multiple cities, and why the right marketing message can open up an entirely new market. You'll hear: Why successful business owners are losing clients to less-experienced competitors who are simply more visible How Bernie built a $40K-per-month business and what's stopping him from reaching his next revenue milestone Why relying on networking and referrals could be slowing down his growth The $5K-per-month Story Sell System and how to position it as something more valuable than content creation Why Tim recommends a webinar funnel to attract seven-figure founders at scale The three-pillar webinar structure that teaches, builds trust, and leads into a high-ticket offer Why an application funnel makes more sense than booking calls with everyone for a $5K service How a six-month client worth $30K changes the way you should think about advertising costs Why niching down by your ideal client's mindset and motivations can work better than targeting one industry The hidden fears of high-achieving founders and how to use them to create stronger marketing messages Why having more followers doesn't necessarily mean you're building a more profitable personal brand The $50K monthly recurring revenue milestone Bernie wants to hit before hiring his next videographer How to scale a content business across Sydney, Melbourne, and Perth without personally filming every client Why interviewing five to ten ideal clients could be the most valuable thing Bernie does before launching ads If you're a service business owner who's great at delivering results but struggling to attract the right clients consistently, this episode is for you. Especially if you're relying on referrals, trying to figure out your messaging, or wondering how to turn what you already do into a scalable offer. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey (https://www.instagram.com/timxfrey/) · @stephgorton__ (https://www.instagram.com/stephgorton__/) See you next week.

    How to Turn a $5K Offer Into a Scalable Business (Live Coaching Breakdown)

  5. Oct 18

    Ranking The Most Effective Way To Generate Leads In 2027

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You're posting content. You're networking. You're trying everything. And you're still not getting enough leads. That's not a marketing problem. That's a strategy problem. In this episode, Tim and Steph rank the eight most effective ways to generate leads in 2027, from worst to best. They break down exactly what works, what doesn't, and why most business owners are wasting time on tactics that will never scale. You'll hear why guerrilla marketing and PR get a 10 out of 10 for effort but only a 2 out of 10 for effectiveness, why networking works to get your first clients but taps out fast, and why Instagram content with a million followers can still leave you flat broke. They also get into why LinkedIn ads are expensive but effective for the right business, why YouTube and long form content build trust faster than anything else, and why 78% of their sales come from people who've binged the podcast. And at the top of the list, the two methods that beat everything else: Meta ads and Google ads. Tim explains why he changed his mind on Google ads after seeing clients crush it with high intent leads, and why Meta is still the most effective way to generate volume at scale. You'll hear: Why guerrilla marketing gets a 10 for effort and a 2 for effectiveness The brutal truth about PR and why people with awards are still broke Why networking works to get your first clients but doesn't scale How AI and SEO are becoming more effective but still rank low on volume Why LinkedIn ads are expensive but get you real contact details The problem with Instagram content and why a million followers doesn't mean money Why YouTube and podcasts build parasocial relationships that convert How 78% of their sales come from people who've listened to the podcast Why Tim changed his mind on Google ads after seeing clients crush it The difference between in market and out of market audiences Why Google ads work for local businesses but not online coaches How Meta has 50,000 data points on every person and why that matters Why Meta ads are the most effective way to generate volume at scale If you're a service business owner and you want to install any of these methods into your business, this episode is for you. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey · @stephgorton__ See you next week.

    Ranking The Most Effective Way To Generate Leads In 2027

  6. Oct 13

    She Stopped Outsourcing Her Ads and Went From $10K to $80K Months

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You've been outsourcing your ads for years. You're paying thousands in agency fees. And you're still getting inconsistent results. That's not a marketing problem. That's a control problem. In this episode, Tim sits down with Anna James, founder of Inked SMP and multiple beauty businesses in Melbourne. Anna went from paying four different agencies up to $8,000 a month in fees to taking complete control of her marketing and scaling from inconsistent $10K months to consistent $80K months. She shares the exact moment she looked in her ad account and found the wrong city, the wrong business name, and even a competitor's name running in her ads. That was the breaking point that made her fire her agency and learn to run ads herself. You'll hear how Anna went from overthinking the change for three years to implementing it in weeks, why she hired a VA to help scale ads across three businesses, and the mindset shift that came from finally knowing her numbers and running a truly profitable business instead of just chasing revenue. Anna also gets real about the sales process she didn't have, the mistake of trying to look like everyone else in her industry, and why success loves speed more than perfection. You'll hear: Why Anna paid four agencies up to $8K a month and still got terrible results The moment she opened her ad account and found a competitor's business name running in her ads How she went from overthinking the change for three years to taking action in weeks Why she hired one VA to run ads across all three of her businesses The KPI tracking system she didn't want to do but now can't live without How getting clear on her ideal client avatar changed everything in her marketing Why focusing on eight qualified bookings per week beat chasing 60 leads a month The sales process she didn't have and how her partner went from winging it to crushing it Why trying to look like everyone else in the beauty industry killed her results How knowing her numbers helped her go from busy to actually profitable Why AI generated images hurt trust in her industry and tanked conversions The mindset shift from selling treatments to selling transformations Why success loves speed and you already know what you need to do If you're a service business owner paying an agency to run your ads and you're not getting the results you want, this episode is for you. Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey · @stephgorton__ See you next week.

    She Stopped Outsourcing Her Ads and Went From $10K to $80K Months

  7. Oct 11

    6 Expensive Lessons for Business Owners Stuck at Six Figures

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You've hit six figures. You've proved people want what you sell. So why does growing the business still feel so hard? In this episode, Tim and Steph break down six lessons they've learned about scaling a service business—and the problems that another strategy, another hire or more ad spend won't automatically fix. They share what happened when they jumped back on sales calls for two weeks, why hiring closers as appointment setters can change your sales process, and how knowing your numbers helps you tell the difference between a marketing problem and a sales problem. You'll also hear the four-slide Instagram story sequence designed to start conversations with potential clients, plus the story of a client who had a $150K month but couldn't explain what drove it. And beyond sales and marketing, Tim and Steph get honest about the personal cost of running a business: the Sunday Scaries, panic attacks on the couch, and learning to build a schedule that leaves room for a life you actually enjoy. In this episode: Why you should consider hiring closers as setters—and how to pitch them on the role How two weeks back on sales calls revealed where deals were falling apart Why a competing offer that sounded too good to refuse still lost the sale How to financially model your marketing so you know what's working Why a strong revenue month means less when you don't know how to repeat it The four-slide Instagram story sequence that generates inquiries and starts sales conversations How quarterly whiteboard sessions help identify what's broken in life and business Why removing the wrong people can shift the energy of your entire team How to stop letting your business dictate every hour of your life If you're a service business owner ready to grow beyond six figures without sacrificing your life in the process, this episode is for you. Follow Tim and Steph on Instagram: @timxfrey · @stephgorton__

    6 Expensive Lessons for Business Owners Stuck at Six Figures

  8. Oct 4

    How To Build A Multi 7-Figure Business (Step By Step)

    Got a $20K+/month service business ready to scale? Apply below. We’ll find your biggest bottleneck and show you the fix. 1,000+ businesses helped. Apply Here: https://successschool.typeform.com/to/wJqg436I See Our Website: www.startsuccessschool.com Want to start an online business but don’t know where to begin? Click the link below. This is the fastest way in. Start Here: https://agencylaunchpad.ai/ You've got an offer. You've got clients. You're making decent money. But you're stuck, and it's probably not for the reason you think. In this episode, Tim and Steph break down the three problems that stop most service businesses from hitting seven figures: leads, sales, and scale. By the end you'll know which one is holding you back and what to do about it. While you're stuck, you're losing money every day. Our clients aren't. 72% of them are up month on month, while 64% of Australian businesses are reporting falling profits. You'll hear: The theory of constraints, and why fixing one problem at a time can double your business How to find the kink in the hose that's actually stopping the flow in your business Why most businesses don't have a leads problem. They have a warm audience problem. Why we recommend ads over organic content, and how to install an ad system that works Why some of our clients spend $400 a month to make $20,000 a week The truth about selling to warm leads vs. cold leads, and why your sales skills need to change How to remove yourself from sales without killing your close rate The scale problem: why you can't take a holiday when everything relies on you How Lorlean went from $60K to $130K a month in six months through accountability alone How Matt and Emily went from $80K to $146K a month in six months The beauty business owner who ditched her agency and scaled from $20K to $80K a month Why hiring an agency is the easy choice that leads to a hard life Why industry-specific coaches hold you back, and how an outside view helps you stand out How Steph's take on content drove a 66% increase in views and a 250% increase in comments Got value from this episode? Hit follow wherever you're listening. It helps more service business owners find the show. Follow Tim and Steph on Instagram: @timxfrey · @stephgorton__ See you next week.

    How To Build A Multi 7-Figure Business (Step By Step)
See All (172)

About

Join Steph and Tim Frey on the Success School Podcast, where we share the exact systems we use to help service businesses get new clients every week and stay fully booked. Each week you'll get: System Deep Dives – How to install a simple marketing system that brings new clients in consistently, without relying on referrals or social media. Real Results – Behind-the-scenes stories from service businesses we've worked with who went from unpredictable referrals to fully booked calendars. Listener Q&A – Raw answers to the questions service business owners are asking as they build predictable demand and scale their teams. Proven Frameworks – The exact strategies, systems, and processes that keep calendars full weeks in advance and build real business momentum. Expect practical tactics, honest advice, and real conversations about what actually works for service businesses ready to stop relying on referrals and start building sustainable growth. Hit subscribe and tune in every Monday to join 250+ service business owners building fully booked, in-demand businesses.

Information

  • Channel
    TBC Studios
  • Creator
    TBC Studios
  • Years Active
    2023 - 2026
  • Episodes
    172
  • Rating
    Explicit
  • Copyright
    © 2026 Success School
  • Show Website
    Success School

More From TBC Studios

You Might Also Like