1% Better Recruitment Podcast

Charlie Kyriakou

Hello and welcome to the 1% better recruitment podcast, with your host, Charles Kyriakou. The goal of this podcast is to have a wide variety of people all within the recruitment sector that will add tremendous value to those who are either looking to get into recruitment, working within the industry, running their own business, or thinking about setting up their own company. I aim to make sure that after every episode, you leave 1% better off.

  1. Building A Recruitment Business With An Exit In Mind | Tara Ricks (EP 93)

    4d ago

    Building A Recruitment Business With An Exit In Mind | Tara Ricks (EP 93)

    What does it really take to build a recruitment business that someone actually wants to buy? In this episode, I'm joined by Tara Ricks, a highly respected advisor, chair, non-executive director, and former recruitment business owner who successfully built and sold her own company before going on to advise recruitment businesses across EMEA on growth, scale, acquisitions, investment, and exits. Tara shares what founders need to be doing long before they ever think about selling, why most recruitment businesses aren't as prepared as they think they are, and the common mistakes that reduce the value of a company. Topics Discussed: ✅ Building a recruitment business with an exit in mind ✅ The biggest mistakes founders make before a sale ✅ Why most recruitment firms underuse their CRM ✅ Data-driven recruitment leadership ✅ Creating a high-performance culture ✅ Scaling through systems and infrastructure ✅ Choosing the right advisors and NEDs ✅ How to increase the value of your recruitment business ⏱ Timestamps: 00:00 – Introduction to Tara Ricks01:31 – Tara's background and building Joss & Roe03:54 – What a Chair, NED and advisor actually does04:21 – Why founders should seek external advice early10:30 – How to choose the right advisor for your business13:00 – Values, chemistry and cultural fit16:03 – The biggest impact an advisor can have on a business19:40 – Fundraising, preparation and due diligence21:45 – Collaboration in recruitment and industry networks24:03 – Why due diligence is more forensic than founders expect26:08 – What separates good recruitment businesses from great ones26:45 – The importance of data-driven decision making28:05 – Using data to drive growth and client penetration31:50 – KPIs, performance culture and accountability37:48 – CRM adoption and business visibility40:14 – Culture, leadership and creating high-performance environments42:22 – Vision, communication and coaching cultures46:16 – Why continuous learning matters49:25 – What founders should do today if they want to sell in the future52:45 – Building scalable systems and operating models57:24 – How recruitment leaders can get 1% better 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here: https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Tara: 💻 LinkedIn: https://www.linkedin.com/in/tara-ricks-4b17112/ Connect with me: 💻 LinkedIn: https://www.linkedin.com/in/charleskyriakou1/📲 TikTok: https://www.tiktok.com/@charles.kyriakou🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502📺 YouTube: https://www.youtube.com/@1PercentBetterRecPod🌐 Website: https://www.inf1nitelearning.com/ If you enjoyed this episode, make sure you follow the show, leave a rating, and share it with another recruiter or founder who wants to build a better business. Small improvements daily lead to big results over time. Let's get 1% better. 🚀

    1h 1m
  2. The Science Of Energy, ADHD, Burnout & Peak Performance | Debbie Bosworth (EP 92)

    Jun 2

    The Science Of Energy, ADHD, Burnout & Peak Performance | Debbie Bosworth (EP 92)

    What if burnout, ADHD symptoms, energy crashes, and poor performance weren’t just mindset problems… but biological ones? Debbie Bosworth is a strategic genomist with 30 years of experience, and founder of Ideal Edge, where she works with founders, CEOs, leaders, and recruiters to understand what is really going on beneath the surface by testing and interpreting genetics, DNA, bloods, cells, energy levels, and biological markers. Topics Discussed:✅ Debbie's Burnout Story ✅ Understanding ADHD through genetics, DNA, and biology✅ Why burnout is often cellular debt, not just stress✅ How recruiters and high performers build up energy debt✅ Genetics, DNA, cells and biological bottlenecks✅ Why energy crashes happen in high-pressure careers✅ The role of dopamine, adrenaline and cortisol✅ Why recruiters often run on stress, caffeine and poor food✅ How nutrition impacts performance, focus and energy✅ Supplements, blood markers and why guessing can be risky✅ Morning routines, hydration and delaying caffeine✅ Gluten, folic acid, methylation and ADHD traits✅ Why health should be treated like business performance ⏱ Timestamps:00:00 – Intro & episode context01:10 – Introducing Debbie Bosworth02:08 – Debbie’s background in healthcare, nursing and medical sales04:26 – Ideal Edge, genetics, bloods and energy levels04:46 – Debbie’s experience with severe burnout06:38 – ADHD, hyperfocus and energy crashes08:39 – Burnout, dopamine and high-performance biology10:30 – Podcast sponsor: SourceWhale11:54 – ADHD, trauma and nervous system dysregulation15:17 – Stress, B12, folate, D3 and cellular debt17:36 – Burnout as cellular debt18:11 – Recognising burnout before it goes too far20:09 – Why recruiters need to be honest about energy levels21:42 – Blood tests, DNA and biological bottlenecks23:59 – Nutrition, supplementation and lifestyle26:34 – Why you need to know your biological data27:05 – Diet, performance and Mediterranean-style nutrition29:40 – Food, inflammation and recruiter energy levels31:55 – Recruitment culture, burnout and mental health34:17 – What employers should provide for better health and performance35:51 – Supplementation, ADHD and nutrition37:32 – Dopamine, ADHD and addiction patterns39:11 – Folic acid, D3, B12 and omega profiles40:30 – Supplements, curcumin and inflammation42:59 – Cortisol, testosterone, coffee and hormone crashes48:22 – Creatine, ADHD and brain clarity50:58 – Being proactive with health before problems hit52:12 – ADHD strategies, whiteboards and working with your brain53:51 – Gluten, methylfolate and the 14-day experiment59:04 – Key blood markers to look at59:57 – Debbie’s energy routine: hydration, sunlight, protein and delayed coffee01:02:00 – Alcohol, tracking and over-optimisation01:08:20 – Cortisol, caffeine and avoiding the 3pm crash01:11:22 – How recruiters can get 1% better01:12:35 – Who Debbie works with and how to connect 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:⁠https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo⁠ Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Debbie:💻 LinkedIn: https://www.linkedin.com/in/debbie-bosworth-0163aa287/🌐 Website: https://www.idealedge.co Connect with Me:💻 LinkedIn: ⁠https://www.linkedin.com/in/charleskyriakou1/⁠📲 TikTok: ⁠https://www.tiktok.com/@charles.kyriakou⁠🍏 Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502⁠📺 YouTube: ⁠https://www.youtube.com/@1PercentBetterRecPod⁠🌐 Website: ⁠https://www.inf1nitelearning.com/⁠

    1h 14m
  3. How An Introvert Became A Top Billing Recruiter | Craig Lewis (EP 91)

    May 26

    How An Introvert Became A Top Billing Recruiter | Craig Lewis (EP 91)

    What happens when a naturally introverted recruiter, who struggles with confidence, rejects traditional recruitment stereotypes and still becomes a top performer? In this episode, I’m joined by Craig Lewis, a recruiter with over a decade of experience who has built a highly successful desk by doing things differently. Craig opens up about confidence struggles, ADHD, personality profiling, niche specialisation, and why leaning into authenticity completely changed his career trajectory. We discuss business development without cold calling, building a recruitment desk around your strengths, market mapping, KPIs, and why some recruiters become incredibly successful simply by stopping trying to fit in. Topics Discussed: ✅ How an introvert became a successful recruiter & top biller✅ Why authenticity changed Craig’s career trajectory✅ The reality of confidence struggles in recruitment✅ Building a recruitment desk around your personality✅ Why niche specialisation compounds over time✅ How Craig wins business without traditional cold calling✅ Recruitment KPIs, performance & measuring success properly✅ Why badly implemented KPIs can damage performance✅ ADHD, mindset & finding ways of working that suit you✅ Market mapping strategies for niche recruitment desks✅ Why consistency matters more than trying to fit in✅ The dangers of copying other recruiters instead of being yourself✅ Building credibility, trust & long-term client relationships✅ Rejection sensitivity, identity & confidence in recruitment✅ Why asking better questions creates stronger client relationships✅ Working with your brain instead of against it ⏱ Timestamps: 00:00 – Intro & welcome01:37 – Why Craig is an atypical top performer02:29 – Craig’s recruitment journey & boutique agency background04:23 – Billing £200K+ in the UK market & dominating a niche05:00 – Podcast sponsor: SourceWhale06:41 – Why pretending to be someone else doesn’t work in recruitment06:49 – Authenticity, introversion & finding what works for you07:51 – How Craig started building a new market09:00 – “Fish with bait”, Craig’s approach to gentle BD10:31 – Tripling down on your strengths12:58 – Why Craig doesn’t do things just for the sake of KPIs14:02 – The problem with badly implemented KPIs19:38 – Client value, fees & why speed can be misunderstood24:12 – Podcast CTA break25:13 – Craig’s wobble, personality profiles & self-doubt31:00 – Mapping markets through candidates and adjacent niches36:00 – Spotting gaps where other recruiters don’t understand the role01:05:10 – Name dropping, credibility & proving market knowledge01:12:57 – Why asking questions shows genuine interest01:17:25 – Recapping client calls & asking what you missed01:27:42 – ADHD, time blindness & changing your identity01:28:46 – Rejection sensitivity & why cold calling can feel harder01:29:15 – Working with your brain instead of against it 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:⁠⁠https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo⁠⁠ Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Craig:💻 LinkedIn: ⁠⁠https://www.linkedin.com/in/craig-lewis-marketing-recruitment/⁠⁠ Connect with Me:💻 LinkedIn: ⁠⁠https://www.linkedin.com/in/charleskyriakou1/⁠⁠📲 TikTok: ⁠⁠https://www.tiktok.com/@charles.kyriakou⁠⁠🍏 Apple Podcasts: ⁠⁠https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502⁠⁠📺 YouTube: ⁠⁠https://www.youtube.com/@1PercentBetterRecPod⁠⁠🌐 Website: ⁠⁠https://www.inf1nitelearning.com/⁠⁠

    1h 35m
  4. How Recruiters Stand Out In Saturated Markets | Adam Wagster (EP 90)

    May 19

    How Recruiters Stand Out In Saturated Markets | Adam Wagster (EP 90)

    What does it take to build a recruitment business that survives 20 years, thrives in a saturated UK market, and still wins through relationships in an AI-driven world? In this episode, I’m joined by Adam Wagster, CEO of Uniting Ambition, a technology recruitment business approaching its 20th anniversary. Adam has spent over two decades in recruitment, scaling teams, navigating private equity backing, surviving market downturns, and building long-term client relationships in one of the most competitive sectors in the UK. Topics Discussed: ✅ Building a recruitment business that lasts 20+ years✅ Why Adam doubled down on the UK market when others left✅ Standing out in saturated recruitment markets✅ Why relationships still outperform transactional recruitment✅ The importance of customer experience & service in recruitment✅ Narrow niche vs broad market, finding the right balance✅ How to define your ICP (Ideal Customer Profile) properly✅ Why most recruiters are too broad in their approach✅ Building long-term client partnerships that survive market cycles✅ The rise of AI, automation & how recruiters should adapt✅ Recruitment growth, scaling & private equity backing✅ Why recruiters should think like advisors, not suppliers✅ The reality of recruitment through COVID, boom years & downturns✅ Candidate experience, interview prep & improving conversions✅ Learning & development, why experienced recruiters still need coaching✅ Marginal gains & improving performance in recruitment teams✅ How recruiters get 1% better through consistency & continuous improvement ⏱ Timestamps: 00:00 – Intro & welcome00:46 – Meet Adam Wagster & intro to Uniting Ambition01:17 – Adam’s recruitment journey & 20 years of business03:33 – Building long-term teams through market ups & downs04:33 – Why Adam doubled down on the UK market06:49 – Is the UK recruitment market still worth it?09:12 – Why recruiters leaving the UK creates opportunity11:16 – Service, reputation & customer experience in recruitment12:01 – Transactional recruiters vs relationship-led recruiters14:28 – Why relationships still win in recruitment18:24 – Defining your ICP properly20:21 – Narrow niche vs broad market focus22:34 – Why most recruiters are too broad24:35 – Go-to-market strategy & target lists27:16 – Going too niche & scaling challenges28:41 – Breaking into enterprise clients29:30 – International expansion vs dominating locally31:50 – Why Adam believes the UK market will recover54:30 – Candidate prep, interview coaching & improving placements01:06:03 – Why recruiters need more training & coaching01:07:04 – Marginal gains, L&D & recruiter performance01:08:28 – Final thoughts & outro 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:⁠https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo⁠ Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Adam:💻 LinkedIn: ⁠https://www.linkedin.com/in/adamwagster/⁠ Connect with Me:💻 LinkedIn: ⁠https://www.linkedin.com/in/charleskyriakou1/⁠📲 TikTok: ⁠https://www.tiktok.com/@charles.kyriakou⁠🍏 Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502⁠📺 YouTube: ⁠https://www.youtube.com/@1PercentBetterRecPod⁠🌐 Website: ⁠https://www.inf1nitelearning.com/⁠

    1h 9m
  5. From £0 to £100K Months: The Mindset of a Top Biller | Michael Christodoulides (EP 89)

    May 12

    From £0 to £100K Months: The Mindset of a Top Biller | Michael Christodoulides (EP 89)

    What does it really take to become a top biller in recruitment and stay there? In this episode, I’m joined by Michael Christodoulides, a recruiter I’ve known my entire life, who shares his journey from starting in recruitment admin to becoming a multi-award-winning consultant billing huge numbers across the US construction market. Michael opens up about the mindset shifts that changed his career, the lessons learned from blank months and massive wins, and why consistency, relationships, and adapting with the times are what truly separate average recruiters from elite performers. Topics Discussed:✅ From recruitment admin to top biller✅ Why Michael almost quit recruitment early on✅ Building a market from scratch in Canada & the US✅ The mindset shift that led to £100K months✅ Why consistency matters more than motivation✅ How COVID became a turning point in his career✅ The importance of relationships in recruitment✅ Why recruiters must deeply understand people✅ Phone calls vs AI & automation✅ Building culture in recruitment businesses✅ The reality of US recruitment from the UK✅ Why adaptability is critical in modern recruitment✅ Managing teams whilst still billing✅ Goal setting, manifestation & long-term thinking✅ The importance of asking better questions✅ Why the best recruiters truly listen✅ Boxing away emotion during good & bad periods✅ The sacrifices required to become elite✅ How to get 1% better in recruitment ⏱ Timestamps:00:00 – Intro & welcome00:42 – Michael’s first recruitment role02:03 – Why he almost quit recruitment03:10 – Florist shops, kitchens & finding direction03:55 – Joining Vivant Consultants04:26 – Transitioning from UK to US recruitment05:24 – Winning best business developer06:06 – Leaving recruitment to travel South America08:44 – Returning to recruitment & entering tech10:43 – Joining Empiric & data centre recruitment12:36 – Learning new markets as a recruiter14:53 – AI, recruitment & adapting with the times16:23 – Michael’s difficult first year in recruitment18:27 – Learning from top performers21:26 – Adapting your style & recruitment approach23:12 – COVID, mindset shifts & £100K months30:28 – The challenges of becoming a billing manager32:03 – Recruitment behaviours that drive success34:07 – Eat the frog: making difficult calls first35:06 – Understanding candidates on a deeper level41:01 – Why relationships still matter in recruitment42:57 – Closing candidates & building trust45:26 – Handling pressure & boxing away emotions46:39 – Staying hungry after success52:27 – Why recruitment is all about questions54:49 – KPIs, quality & understanding your market01:00:02 – Finding your “why”01:03:31 – Goal setting & manifestation01:04:56 – Travelling the world after recruitment success01:05:52 – The reality of US recruitment hours01:08:05 – Big fees vs lifestyle balance01:10:23 – How recruiters get 1% better: consistency 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Michael:💻 LinkedIn: https://www.linkedin.com/in/michael-christodoulides-174197161/ Connect with Me:💻 LinkedIn: https://www.linkedin.com/in/charleskyriakou1/📲 TikTok: https://www.tiktok.com/@charles.kyriakou🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502📺 YouTube: https://www.youtube.com/@1PercentBetterRecPod🌐 Website: https://www.inf1nitelearning.com/

    1h 14m
  6. From Consultant To Owner, Going Through an MBO | Ross McQuarrie (EP 88)

    May 5

    From Consultant To Owner, Going Through an MBO | Ross McQuarrie (EP 88)

    What does it actually take to go from trainee recruiter to business owner? In this episode, I’m joined by Ross McQuarrie, co-owner at Wilkinson & Associates, who shares his journey from falling into recruitment to leading and owning the business nearly 20 years later. Ross breaks down the real story behind stepping into ownership through a management buyout, the mindset shifts required to move from billing consultant to leader, and why culture, not just KPIs, is what truly drives long-term success in recruitment. Topics Discussed: ✅ From trainee recruiter to business owner ✅ What a management buyout (MBO) actually involves ✅ The mindset shift from consultant to leader ✅ Why culture is everything in recruitment ✅ Balancing autonomy and accountability in teams ✅ How to build a high-performing, long-term business ✅ The importance of relationships in recruitment success ✅ Why happy recruiters perform better ✅ Investing in your intellectual property (IP) and data ⏱ Timestamps: 00:00 – Intro & welcome00:59 – Meet Ross McQuarrie01:41 – How Ross got into recruitment04:02 – Early training & KPI-driven environment06:26 – Moving companies & career growth10:07 – Joining a smaller, relationship-led business12:29 – The opportunity to step into ownership14:49 – The reality of a management buyout (MBO)17:14 – Challenges during the MBO process19:40 – Transitioning into business ownership21:47 – Mindset shift: consultant vs owner24:09 – Compromise & decision-making as a leader27:06 – Team vs individual performance29:36 – Breaking down the MBO structure34:24 – Responsibilities as a business owner35:45 – Building and maintaining culture40:33 – Long-term thinking vs short-term wins42:56 – Creating a no-blame, supportive environment44:23 – Why culture drives performance46:47 – Extreme ownership & accountability50:59 – Process vs personality in recruitment53:18 – Supporting consultants to perform56:35 – How to push teams to the next level59:01 – Why leaders must create opportunity01:02:55 – Real example of supportive leadership01:09:11 – Why happy recruiters succeed01:12:31 – How to get 1% better: investing in your IP 🐋 Podcast Sponsor – SourceWhaleThis episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders.SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demoMention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. Connect with Ross:💻 LinkedIn: https://www.linkedin.com/in/rossmcq1/ Connect with Me:💻 LinkedIn: https://www.linkedin.com/in/charleskyriakou1/ 📲 TikTok: https://www.tiktok.com/@charles.kyriakou 🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502 📺 YouTube: https://www.youtube.com/@1PercentBetterRecPod 🌐 Website: https://www.inf1nitelearning.com/ If you enjoyed this episode, make sure you like, comment, and subscribe so you never miss an episode.And remember, small improvements daily lead to big results over time.Let’s get 1% better. 🚀

    1h 17m
  7. Recruitment Agencies Are Wasting 75% of Their Effort | Steve Carter (EP 87)

    Apr 28

    Recruitment Agencies Are Wasting 75% of Their Effort | Steve Carter (EP 87)

    What’s the real reason most recruitment agencies struggle to perform… lack of activity, or a broken process? In this episode, I’m joined by Steve Carter for a raw and insightful conversation about recruitment performance, efficiency, and why so many agencies are built backwards. With over 40 years in recruitment, from the desk to leading global businesses, Steve brings a no-BS perspective on what actually drives results, and where most agencies are going wrong. We break down the reality behind activity vs outcomes, why more calls isn’t the answer, and how poor structure, bad data, and legacy thinking are holding recruiters back. Topics Discussed:✅ Why most recruitment agencies are built backwards✅ The hidden inefficiency problem (and where profit is lost)✅ Why more activity won’t fix a broken recruitment process✅ Data vs KPIs, and what actually drives results✅ The difference between top billers and average performers✅ The bell curve problem and where leaders should focus✅ Why 2022 created bad habits in recruitment✅ Process vs personality in recruitment success✅ AI in recruitment, hype vs real application✅ Why relationships still outperform everything else✅ Face-to-face vs remote, and what’s being lost✅ Agile recruitment and thinking differently about structure✅ Why most agencies don’t understand their own data✅ Steve’s 1 Percent Better advice for recruiters ⏱ Timestamps:00:00 – Intro and episode context00:55 – Steve’s background and 40 years in recruitment02:30 – The inefficiency problem in recruitment06:00 – Why agencies are built backwards10:00 – Activity vs outcomes13:30 – Data, ratios, and performance drivers17:00 – The bell curve and leadership focus21:00 – Recruitment as an opportunity vs a job25:00 – Culture, leadership, and performance30:00 – The impact of 202234:00 – Process vs personality38:00 – AI and the future of recruitment43:00 – Service, value, and client alignment48:00 – Face-to-face vs remote working52:00 – Building real relationships56:00 – Final thoughts and 1% better advice 🐋 Podcast Sponsor – SourceWhaleThis episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders.SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:⁠⁠⁠⁠⁠https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo⁠⁠⁠⁠⁠ Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. 🔗 Connect with Steve Carter💻 LinkedIn: ⁠https://www.linkedin.com/in/stevecarter2/⁠ 🔗 Connect with Charles Kyriakou💻 LinkedIn: ⁠⁠⁠⁠⁠https://www.linkedin.com/in/charleskyriakou1/⁠⁠⁠⁠⁠📲 TikTok: ⁠⁠⁠⁠⁠https://www.tiktok.com/@charles.kyriakou⁠⁠⁠⁠⁠🍏 Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast⁠📺 YouTube: https://www.youtube.com/@1PercentBetterRecPod📰 LinkedIn Newsletter: ⁠⁠⁠⁠⁠https://www.linkedin.com/newsletters/7244346543967731712/⁠⁠⁠⁠⁠🌐 Website: ⁠⁠⁠⁠⁠https://www.inf1nitelearning.com/⁠⁠⁠⁠

    1h 4m
  8. The Behaviours That Actually Drive Billing | Chris Hart (EP 86)

    Apr 21

    The Behaviours That Actually Drive Billing | Chris Hart (EP 86)

    What’s the real reason most recruiters don’t perform… lack of knowledge, or lack of action? In this episode, I’m joined by Chris Hart for a raw and honest conversation about recruitment performance, mindset, and why so many consultants stay stuck despite knowing exactly what they need to do. Chris brings a no-BS perspective shaped by years in recruitment, leadership, and personal experience, including navigating mental health challenges and coaching others through similar struggles. In a world full of advice, content, and “strategies,” this conversation cuts through the noise and focuses on what actually drives results, behaviours, consistency, accountability, and doing the work. If you’ve ever thought “I know what to do, I’m just not doing it,” this episode will hit home. Topics Discussed: ✅ Mental health in recruitment, awareness vs real solutions✅ Why simple habits (movement, routine, structure) actually work✅ The problem with bandwagon advice and surface-level content✅ Why most recruiters already know what to do, but avoid doing it✅ Coachability, ego, and why some people never improve✅ BD struggles, fear of the phone, and taking action✅ Why recruiters overcomplicate something that is fundamentally simple✅ Inputs vs outputs, and why consistency always wins✅ The difference between average performers and top billers✅ Relentless follow-up and real persistence✅ Contract vs perm mindset and pace✅ Building genuine relationships vs transactional recruitment✅ Using information to influence clients and candidates✅ Why most recruiters don’t ask the questions they should✅ Chris’s 1 Percent Better advice for recruiters ⏱ Timestamps: 00:00 – Intro and episode context00:27 – Chris’s background and early conversation02:00 – Mental health in recruitment06:00 – Awareness vs solutions12:00 – Simple habits and routines18:00 – Burnout, journaling, and structure24:00 – Accountability and doing the work30:00 – BD struggles and fear of the phone36:00 – Coachability and ego42:00 – Cold calling and real conversations50:00 – Contract vs perm mindset58:00 – Relationships vs transactional recruitment01:05:00 – Using information to influence outcomes01:10:00 – Consistency and performance 🐋 Podcast Sponsor – SourceWhale This episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders. SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. 👉 Book a demo here:⁠⁠⁠⁠https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demo⁠⁠⁠⁠ Mention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book. 🔗 Connect with Chris Hart💻 LinkedIn: https://www.linkedin.com/in/chrismhart/ 🔗 Connect with Charles Kyriakou💻 LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/charleskyriakou1/⁠⁠⁠⁠📲 TikTok: ⁠⁠⁠⁠https://www.tiktok.com/@charles.kyriakou⁠⁠⁠⁠🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast📺 YouTube: https://www.youtube.com/@1PercentBetterRecPod📰 LinkedIn Newsletter: ⁠⁠⁠⁠https://www.linkedin.com/newsletters/7244346543967731712/⁠⁠⁠⁠🌐 Website: ⁠⁠⁠⁠https://www.inf1nitelearning.com/⁠⁠⁠⁠

    1h 26m

About

Hello and welcome to the 1% better recruitment podcast, with your host, Charles Kyriakou. The goal of this podcast is to have a wide variety of people all within the recruitment sector that will add tremendous value to those who are either looking to get into recruitment, working within the industry, running their own business, or thinking about setting up their own company. I aim to make sure that after every episode, you leave 1% better off.

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