BIG IDEAS BY NEW ECONOMIES

Ollie Forsyth

Welcome to BIG IDEAS by NEW ECONOMIES - a show where we learn how the most iconic founders have turned crucible moments into global companies. www.neweconomies.co

  1. 1h ago

    Fiverr

    Subscribe to stay ahead of technology trends. Never miss future editions. Micha Kaufman, co-founder and CEO of Fiverr, joins us to explain why anyone who has worked in their profession for more than five years is now “a dinosaur.” He has spent 17 years building Fiverr into a global marketplace connecting millions of freelancers with businesses, and took it public on the New York Stock Exchange in 2019. His internal memo warning staff about AI went viral a year ago, and he says the employees who embraced it are now doing two to three times more than before. Micha also shares why AI has flipped the 80/20 split between human and software work, why an AI that knows everybody “just makes everybody more average,” and why human judgment and accountability will be the biggest moat any professional can have. In our in-depth episode, we discuss: * The asteroid analogy behind Micha’s viral AI memo, and what changed inside Fiverr in the 12 months after he sent it * Why the 20% of work AI can’t do is “infinitely important,” and the risk of outsourcing judgment to machines * Why most AI-generated code is built on poor-quality open source, and what that means for developers whose job was 60–70% copy-pasting * Why Micha wants to stop calling freelancers “freelancers,” and why he believes getting better is each person’s own responsibility * How Micha runs a public company through a period of uncertainty by encouraging impatience, and whether half of Fiverr’s clients could soon be AI agents Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (00:00) Meet Micha Kaufman (02:17) Is the 9-to-5 dead?(05:20) The viral AI memo(05:50) The dinosaur and the asteroid(12:25) Using AI vs really using AI(14:33) The one thing AI lacks: accountability(18:55) Has AI made us lazy?(19:33) How AI flipped the 80/20 of work(21:02) Why AI is a nightmare for designers(23:23) What happens to freelancers doing basic work?(27:32) Why "freelancer" is the wrong word(28:38) Whose job is it to get better?(32:04) Why most AI-generated code is bad(38:32) Why adaptability wins(41:10) Running a public company in uncertain times(43:06) Why Micha encourages impatience(44:02) The hard part of deploying AI(45:19) Fiverr's next 12 months Lessons from this episode with Micha 1. Why every experienced professional is now a dinosaurMicha’s viral memo started with one analogy. He explains why anyone with more than five years in their profession is living through an extinction event, and why the outcome is transformation, not the end. * “If you’ve been doing something as a professional for more than five years, you are a dinosaur. And you are a dinosaur at the moment an asteroid makes impact.” * The crater is only the start. The debris, the darkness, the ice age and the food scarcity that follow are what decide which species survive. * Survival is not about evolution, which takes millions of years. It is about morphing into something new, and some species flourish while others go extinct. [0:05:57 – 0:07:20] 2. The one thing AI will never haveMicha argues that the real line between humans and machines is not intelligence. It is accountability, and he traces the reason back to our mortality. * When ChatGPT gives harmful advice, the chat window still says, “I’m AI and I make many mistakes.” That line sums up AI’s lack of accountability. * Humans are accountable because we are mortal. Reputation is our most precious asset, and keeping it requires accountability. * “Human in the loop” is a buzzword. What it really comes down to is judgment and accountability, and the risk is that people start outsourcing both to software. [0:14:33 – 0:15:57] 3. How AI flipped the 80/20 of workBefore AI, humans did most of the work and software did the rest. Micha explains why that ratio has reversed, and why the part left to humans matters more than ever. * Up until AI, humans did about 80% of the work and software did about 20%. Now it has flipped. * The 80% that AI handles “doesn’t get you anywhere. It just gets you faster.” * The 20% left to humans “is not 20% important. It’s infinitely important.” The danger is starting to outsource that 20% as well. [0:19:36 – 0:21:02] 4. The X factor: why the same AI gives different resultsIf everyone has the same AI tools, where does the advantage come from? Micha argues it comes from the person using them. * Whatever AI produces is the average, because everybody has access to it. Something looking slick doesn’t mean it will work. * “If I prompt Claude Design and you prompt Claude Design, we’re not going to get the same results.” * The difference is design taste and knowing what works. “It’s not Claude Design. It’s me. This is the X factor.” [0:26:10 – 0:27:32] 5. It’s not your CEO’s job to make you betterMicha shares the message he gave his own team, one he admits he might get criticized for. * “Look, it’s not my job to make you better. Not better human beings, not better professionals, not better husbands and wives, not better parents. It’s your job.” * He holds himself to the same rule: it’s not the board’s job or the market’s job to make him better. It’s his own. * Fiverr’s role is to help those who help themselves. “I would do anything to help those who help themselves.” [0:29:05 – 0:30:22] 6. Why most AI-generated code is badCode is being written at blazing speed, but Micha says most of it is poor quality. The reason is built into how AI models learn. * AI is a statistical model. It answers a request from wherever it has the most data, and for code, that is open source. * “The vast majority of open source is terrible.” Repurposing it means code that is insecure, inefficient, full of bugs and weak on edge cases. * Five years ago, about 60 to 70% of a developer’s job was already copy-pasting from open source. AI now does that part. [0:32:35 – 0:34:05] 7. Why Micha encourages impatience with the CEORunning a public company takes long-term patience, but Micha pushes his team to be impatient, including with him. * The framework starts with being impatient with yourself. Only then can you demand the same of others. * If Micha says, “Okay, I’ll think about it,” that’s not a good answer. If he says a week, his team should ask: why not tomorrow? Can we talk about this tonight? * The balance: push hard on what can move fast, but “you can’t define 100 years in a day. It takes time.” [0:42:50 – 0:44:02] Where to connect with us Follow Ollie on X: https://x.com/ollieforsythFollow Micha on X: https://x.com/michakaufmanVisit Fiverr: http://fiverr.comOur partner for today's episode is Harmonic, your go-to startup database: https://harmonic.ai Previous episodes include See all previous episodes here 👉 Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  2. 2d ago

    Fireworks AI

    Subscribe to stay ahead of technology trends. Never miss future editions. Lin Qiao, co-founder and CEO of Fireworks AI, joins us to explain why “a lot of companies will build AI into bankruptcy” this year. She previously led PyTorch at Meta, and her company now powers every major coding company, including Cursor, which it began working with at $2M ARR and has watched grow a thousandfold. Lin also shares why the frontier labs’ bet on general intelligence leaves most companies without a moat, how customizing models on private data can make AI five to 10 times cheaper, and why Fireworks expects to process 100x its current 40 trillion tokens a day within a year. In our in-depth episode, we discuss: * Why product-market fit no longer means a durable business in the AI era, and how companies can scale straight into bankruptcy * The framework for owning your own intelligence: put 10–20% of AI spend into training and cut total cost of ownership by four to eight times * Why the product itself is no longer the moat when coding agents make anything easy to copy, and why your private data is * How Lin runs a company with six additional co-founders, doubling headcount every quarter, on a culture of “extreme ownership” * What Lin learned from Jensen Huang about leadership, and why she believes the future belongs to millions of specialized models rather than a few general ones Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Lin Qiao(2:17) Why Jensen Loves Fireworks(4:15) Jensen's Unique Philosophy(7:33) What "Human Judgement" Really Means(11:06) When Founders Should Stop Interviewing(13:10) Why Join Meta Just to Leave and Build(17:06) Building With 6 Co-Founders(22:00) Managing Co-Founder Conflict(24:47) Why Firms Build on Fireworks(37:21) The Framework for Owning Intelligence(38:40) How Long It Takes to Build an Open Model(43:42) Respecting Privacy in Training(45:57) The Next Moat(48:53) Are Data Centers & GPUs an Opportunity?(50:55) Open vs. Closed Model Strategy(52:34) Ollie Becomes Lin's Chief of Staff(54:18) How Lin Uses AI(56:12) 40 Trillion Tokens a Day Lessons from this episode with Lin 1. Why companies are scaling AI into bankruptcy In the SaaS era, product-market fit and a durable business meant the same thing, because the cost of running software was low. Lin explains why AI has split those two concepts apart. * Once you hit product-market fit in SaaS, you scaled as fast as possible, because your biggest COGS was people. * In AI, your customers can love your product while the cost of serving them exceeds your income. “When you scale, you literally scale into bankruptcy.” * For startups, this means running out of money before the next round. For enterprises, it means the CFO looks at the cost forecast and refuses to approve the rollout. [0:33:30 – 0:35:30] 2. The framework for making AI 10x cheaperEvery company Lin talks to asks the same thing: it sounds like an investment, so how do we justify it? Her answer is to think in terms of total cost of ownership. * Put 10–20% of your overall AI spend into training your own model, and the remaining 80–90% into inference. * Customizing the model cuts inference costs by five to 10 times, and total cost of ownership still falls four to eight times, even after the training investment. * Training isn’t one-off: “We literally launch new models every week,” so the model needs to evolve with the product. [0:37:00 – 0:38:30] 3. Why your data is the only moat left Coding agents have made products easy to build and easy to copy. Lin argues the real moat is the data a company collects from customers using its product. * Every company has unique product taste, judgment and design, but when anyone can build anything, “their uniqueness may not be that unique.” * A company’s customer preferences and feedback are its alpha, and that data will never be shared with anyone else. * Yet that data isn’t being used to create any intelligence. That’s the gap Fireworks calls specialized intelligence. [0:32:00 – 0:33:30] 4. “Are you sure you’re going to start a company with seven of you?” When Lin pitched Benchmark’s Eric Vishria for her first round, he was surprised by the size of her founding team. Most companies have two or three co-founders; Fireworks has seven. * The subtext of his question was that big founding teams usually fall apart through drama and founder dynamics. * Lin’s answer is that the co-founders are “brutally intellectually honest” with each other and share an engineering background, which makes logic their common language. * Four years in, she says they have become each other’s strength and a bigger force than any one of them alone. [0:21:00 – 0:22:00] 5. The Navy SEAL principle behind Fireworks’ cultureFireworks doubled from 150 to 300 people in a single quarter, and Lin still interviews everyone. The trait she looks for is “extreme ownership.” * The army is extremely hierarchical, and everyone stays in their lane. On a battlefield, those boundaries stop mattering: you take responsibility, make the call and watch each other’s backs. * At Fireworks, “no problem is anyone else’s problem.” It doesn’t matter who wrote the code. * It isn’t enough to call out a gap; you have to see it through and fix it yourself. [0:09:00 – 0:10:30] 6. What makes Jensen Huang different from every other CEO Lin believes leadership is not a privilege but judgment, and says Jensen operates unlike any conventional CEO. * She was shocked by how much detail he understands, from capacity allocation to the technical details of every topic. * Traditional companies rely on hierarchy to move information up and down the chain; Jensen simply knows everything across Nvidia. * She predicts AI will make this style of leadership far more common, because information will flow freely without deep hierarchy. [0:05:00 – 0:06:30] 7. How Cursor grew 1,000x, and why knowledge work is next Fireworks started working with Cursor when it was at $2M ARR, and has watched it grow a thousandfold in three years. Lin saw 2025 as the year of coding and this year as the year of knowledge work. * Every major coding company now runs on Fireworks. * Lin describes knowledge work as a bushy tree with coding as the trunk. Every profession, from dentistry to legal, has its own depth. * Each tip of that tree is an AI-native startup building agents for one specific domain, which is why AI applications are now diversifying so quickly. [0:25:30 – 0:27:30] 8. From 40 trillion tokens a day to 100x Fireworks processes 40 trillion tokens a day. Asked where that will be a year from now, Lin weighs two opposing forces. * Demand will definitely go up. * Token efficiency will rise too: smaller models will deliver the same intelligence and need fewer thinking tokens to reach a good result. * Even with those compounding effects, she believes reaching 100 times more tokens within a year is possible. [0:56:00 – 0:57:00] Where to find and connect with us Follow Ollie on X: https://x.com/ollieforsyth Follow Lin on X: https://x.com/lqiao Visit Fireworks: https://fireworks.ai Our partner for today’s episode is Harmonic, your go-to startup database: https://harmonic.ai Previous episodes include See all previous episodes here 👉 Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  3. 5d ago

    Coinbase

    Subscribe to stay ahead of technology trends. Never miss future editions. Rob Witoff, CTO of Coinbase, joins us in his first interview since returning to the crypto company. He explains why 98–99% of Coinbase’s code is now written by agents, how his engineers went from writing code by hand to supervising 3–10 agents each in a single year, and why a Friday-morning “spicy feedback” agent may be giving Coinbase bigger productivity gains than AI in product development. In our in-depth conversation, we discuss: * Why Coinbase engineers are producing 100x the code they did a year ago, and why agent managers of agent managers are coming next * Why it’s now cheaper to build a prototype than to ask for permission, and why a picture is worth a thousand words but a prototype is worth a million * The weekly AI feedback agent every Coinbase employee receives, and the “spicy” section that tells Rob to get out of the weeds * Why crypto is so volatile, and why "it's never as good or as bad as it seems * Will Coinbase become the financial super app? Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Rob Witoff(2:30) Crypto's Understated Opportunity(4:09) Coinbase's Next Opportunity(5:30) Inside Coinbase's CTO Role(8:10) Managing a Third of the Company Under Engineering(10:28) Taste & Judgment in the Modern Era of Engineering(13:33) Inside Coinbase's Engineering Team: Zero to One(15:35) How to Set Up Engineers for Success(18:28) How Rob Sets Up His Agents(20:17) How Disruptive Are Model Updates(22:51) Would Coinbase Ever Launch Its Own AI Model?(26:12) Agentic Trading(26:52) Why Are Markets So Volatile?(29:02) What Is the Super App Opportunity?(31:20) Why Now Is the Moment for Agentic Financial Services(34:38) The Fundamentals of Security(35:38) The Agentic Consumer Experience(41:34) Prediction Markets(43:52) Stablecoins(45:45) Will Stablecoins Be Country-Owned?(47:35) The New Financial Infrastructure(49:52) How Coinbase Structures Internal Feedback(54:16) Ollie Joins as Rob's Chief of Staff(57:41) Has 2026 Been the Inflection Point for AI? Lessons from this episode with Rob 1. Why 98–99% of Coinbase’s code is now written by agents, and why engineers are becoming supervisors of loops and systems A year ago, Coinbase engineers were writing code by hand. Today almost all of it is written by agents, and Rob says he didn’t predict it would change this fast. * Most engineers now supervise three to five agents, and sometimes 10, throughout the day. Rob calls that a very different muscle to exercise. * The next step is supervising whole loops and systems, which shifts the job to deciding what problems should be solved in the first place. * Coinbase is building a “Coinbase brain” that holds its product and architecture strategy and directs its agents and loops. 2. The weekly AI feedback agent that tells Rob to get out of the weeds Every Friday at 9am, everyone at Coinbase gets a full assessment of how they’re working, built from their Slack messages and transcribed meetings. It covers what they’re doing well and where their gaps are. * Rob’s favorite part is the “spicy feedback” section, which asks: what is the really hard feedback you need to hear? * People might not want to say “Rob, get out of my way,” but his agent isn’t afraid to say it. * Lessons that used to take him six months to learn, he now iterates on every week. 3. Why it’s now cheaper to build a prototype than to ask for permission Rob doesn’t want people coming to him or their lead with an idea. He wants them to go and build it, and that applies to 100% of the company, including non-engineers. * During one tax season, people were debating how to fix a confusing tax form. A non-engineer built a fully working prototype, and it immediately became the thing they built. * A picture is worth a thousand words, but a prototype is worth a million. * Once people can see, touch and feel something, it gets far more attention and momentum. 4. How Coinbase builds taste and judgment in engineers Rob says taste in modern engineering means thinking like an entrepreneur about what you’re building and why. That starts with being a daily user of your own product. * Employees can now direct deposit their pay into the Coinbase app, a small feature that makes it easy for everyone to use the product and find its rough edges. * Judgment comes from battle scars: you have to make mistakes to learn the big lessons. * Large companies can’t let staff make mistakes that hit customers, so Coinbase builds safe environments where engineers can break things without customers being affected. 5. Why Coinbase flattened its layers so the engineer doing the work is in the room Large companies have traditionally had many layers, from manager to director to senior director and up. Rob says that is good for coordinating but slow for executing. * Over the last year, Coinbase deliberately removed layers between decision-makers and the people doing the work. * His rule of thumb is that for any big architectural decision, the engineer who will execute it is in the room when it’s discussed. * This removes the games of telephone that have historically made it hard to execute at scale. 6. How to trust an AI agent with your money: read-only first, hard limits second, human sign-off third Rob describes a path that applies to almost any use of agents. Agents start with read-only access and earn more control over time. * Even read-only access can show you how your portfolio is allocated and whether it still matches your risk tolerance. * Once agents can trade on your behalf, they need hard limits on which funds they can move. * Escalating to a human has to be a core part of the workflow, so the agent never makes an assumption you wouldn’t make. Where to find and connect with us Follow Ollie on X: https://x.com/ollieforsyth Follow Rob on X: https://x.com/rwitoff Visit Coinbase: https://coinbase.com/ Our partner for today's episode is Harmonic, your go-to startup database: https://harmonic.ai Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, help sustain our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  4. Sep 21

    Axios

    Subscribe to stay ahead of technology trends. Never miss future editions. Jim VandeHei, Co-Founder and CEO of Axios and Co-Founder of Politico, joins us to explain why he believes the open web will largely die within 2 to 5 years as LLMs become the main way people get their information, why unique, human-created content will soar in value once everyone has access to Einstein-level AI, and how his Simplify framework helps people delete the busy work that eats up roughly 25% of every week. In our in-depth conversation, we discuss: * Why trust scores for media will never work * Why Jim can’t understand how anyone is a solo founder, and how he has worked with his co-founders: Mike Allen and Roy Schwartz for nearly 20 years * Who gets paid when LLMs train on creators’ work: the courts, licensing or subscriptions? * The plan to save local news with AI, one community at a time * Why Axios fires talented people who aren’t good people culturally, and what “killers with humility” means * The Simplify framework: how to stop wasting 25% of your week Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Jim VandeHei(2:11) The State of Media Today(4:09) Will We Have Trust Scores?(6:48) Are We in a Better Place Today?(11:08) How Will Creators Be Compensated by LLM Models?(13:32) Timely vs. Timeless Content(17:51) The Opportunity for Creators(19:10) AI Summaries(23:32) How Will Creators Make Money?(25:14) The Opportunity for Local News(31:25) Inside Axios(35:25) How to Navigate Tough Days(39:09) Surrounding Yourself with Great People(47:46) What Makes Dyslexic Founders Tick(49:14) 50% More, with 50% Less(52:22) How to Prioritize Your Life and Work(56:23) Ollie Joins as Jim's Chief of Staff Lessons from this episode with Jim 1. How Mike Allen’s humility shaped Axios’s culture, and why what a leader does is instantly contagious Jim credits his co-founder Mike Allen with the company’s culture. Mike brings cupcakes to events and stays behind to clean up so the cleaning crew doesn’t have to. * If the most famous, powerful person at the company has no ego, nobody else has an excuse to have one. * Whether you lead one person or many, your behavior spreads fast: treat people well and they will treat people well. * Bad behavior spreads the same way, and he says it will move like cancer if you allow it. 2. Why AI companies pay creators nothing today, and why Jim believes they will have to compensate them Jim says AI companies currently believe fair use lets them take whatever they want off the internet, and that legally they might be right. He argues that AI still needs new information, new ideas and human expression, so it will have to pay for them. * He expects the courts to decide over the next one to four years how much power AI companies have to use other people’s work. * Whether the companies are morally right is a separate question from whether they are legally right. * He sees three possible routes to payment: paying people to produce content, licensing deals, or subscriptions built into your personal LLM. 3. Why unique, human-made content will soar in value when everyone has Einstein-level AI Jim says he works under the assumption that within three years, everyone will have access to Einstein-level intelligence on every topic. In that world, he argues, content that is truly unique becomes more valuable, not less. * He compares it to everyone having equal access to a trivia contest when Google is in front of them. * People are wired to want survival and also something other people don’t have, so demand for differentiated content won’t go away. * Commodity content that isn’t vital or useful to anyone will have no value. 4. Why your media diet is your responsibility, and why there is no hero in this story other than you Jim argues that no one can credibly score information for you, so you have to take personal responsibility for what you consume. He treats your media diet like your food diet. * Nobody would agree on who should score media for trust, so it comes down to the individual. * Find at least one source that tries to get closest to the truth in a non-ideological way. * Done properly, he says you can develop almost a bionic brain, with access to the smartest people on any topic. 5. Why you learn more in a year at a startup than in eight years of college Jim advises anyone young to join or start a startup, and describes it as a living experiment built on the assumption that you’re going to fail. * He says you learn more in a month at a startup than in five years of a regular workplace. * Most startups fail, but you learn about yourself, about fear, and about what you want and don’t want in people. * The pain builds emotional intelligence beyond intellectual intelligence, and gives you a more panoramic view of people and the workplace. 6. Why Jim thinks it has never been a better time to be aliveJim says he doesn’t share the pessimism of other people, and believes a lot of them are living in a dark parallel universe. He argues that by most standards, this is the best time in history to be alive. * As a species, he believes we have handled bigger problems than this one and will figure it out. * In his view, most people today are richer, more mobile, more educated, healthier and living longer than at any point in history. * He says that almost everything he lists is not debatable. 7. The 10-minute exercise for deciding what to focus on: write down the three things you’d want to be true about your lifeJim answers how you get down to the two or three things that really matter. He starts with a simple exercise you can do even without reading the book. * Imagine you’re at the end of your life and write down the three things you’d want to say were true. * Use them as a North Star for decisions like taking a job or learning a new skill, then repeat the exercise for your career. * If you’re new to a job, work out the three things you need to do to crush it, then check with your boss that you’re on the same page. Where to find and connect with us Follow Ollie on X: https://x.com/ollieforsythFollow Jim on X: https://x.com/JimVandeHeiVisit Axios: http://axios.com Jim's new book: https://www.smartbrevity.com/simplify Our partner for today's episode - Harmonic: Your go-to startup provider: https://harmonic.ai Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, help sustain our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  5. Sep 19

    Andreessen Horowitz

    Subscribe to stay ahead of technology trends. Never miss future editions. Josh Elman has shaped products at some of the biggest consumer platforms in tech. He helped lead product at LinkedIn, Facebook, and Twitter, invested in startups at Greylock, and took senior operating roles at Robinhood and Apple. Now a Partner at Andreessen Horowitz, he joins us for his first external podcast interview since joining the firm. In our in-depth conversation, we discuss: * Why anyone can clone a product’s features within days, but nobody can clone where a founder is actually headed next * Why we haven’t seen many new consumer social networking sites * The new era for voice * Is trust the new moat and what does it actually mean? * The pricing challenge for today’s startups * Is S.F still the best place to launch and grow a startup? Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Josh Elman(2:40) Why Josh Is Back in Investing Mode(4:19) The New Consumer Experiences(6:00) Where in the Journey Are We?(8:00) What Comes Next for Consumers?(10:58) Is Trust the New Moat?(11:40) The New Way to Search(13:20) Experiences That Haven't Emerged Yet(15:01) Trends Josh Is Excited About(19:08) Whatnot(21:05) AI Microdramas(26:43) Why Is Social So Hard?(32:20) Multi-Agent Communication(36:19) New Platforms With Distribution(38:27) The New Era for Voice(43:01) The Pricing Challenge(46:47) What Excites Investors Today(49:14) How Network Effects Have Changed(51:36) Idea to Clone: Days(52:39) Why the U.S. Wins at Consumer(54:34) Is SF Still the Best Place to Start a Company?(55:43) Josh's Favorite Company(57:35) Lessons from Ev Williams Lessons from this episode with Josh The cycle of adoption One person built a category-defining agentic tool almost entirely on his own, working out of his apartment. Josh uses it to mark the moment agentic AI went from theory to something people could actually feel the difference of, and why that shift is what’s now pulling the entire industry into this new wave. Multi-agent communication (agents planning your Friday night) Josh’s most vivid vision in the episode: agents quietly talking to each other on your behalf, turning a private thought such as, wanting to see a movie into a real plan with friends before you even have to ask. Why building consumer social is very hard We know building consumer startups is super difficult. Josh does a relatable comparison of why Discord, Musical.ly, and Instagram all won by solving completely different problems, not by competing head-on. He describes the potential opportunity as, we need something that feels genuinely new, not another variant of what’s already out there. What excites investors today Josh lays out his four-part framework for what makes a great consumer product: clear value on first use, an easy substitution for existing behavior, organic word of mouth, and long-term retention. The new era for voice The take on why voice will never fully replace typing, and where it actually shines: in the car, prepping for a podcast, or rehearsing a hard conversation before having it for real. The pricing challenge We break down the tension building under consumer AI: free, subsidized tools are colliding with the real cost of inference. Josh traces it back to his first week at LinkedIn, physically moving servers, to show how infrastructure costs have shifted from fixed to variable. Where to find and connect with us Follow Ollie on X: https://x.com/ollieforsythFollow Josh on X: https://x.com/joshelmanVisit Andreessen Horowitz: https://a16z.comOur partner for today's episode is Harmonic - your go-to startup database: https://harmonic.ai Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, help sustain our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  6. Sep 14

    Webflow

    Subscribe to stay ahead of technology trends. Never miss future editions. Linda Tong, CEO of Webflow, joins us to explain how she's leading Webflow's transformation from a $4 billion website builder into an agentic marketing platform, why she believes the internet is filling up with AI-generated "garbage" from people who never asked what's worth building, and how she thinks about winning in a market where AI capability itself isn't a moat. During the episode, we also explore an interesting trend and tension: what it takes to build “taste” into AI-generated products when every model can now write clean code but none of them can reliably read a brand. Linda also shared how enterprise pricing negotiations are exposing the gap between what companies pay for and the value they actually get, and how she expects websites themselves to evolve from static pages into something closer to Google Maps: constantly reinteracting with and reshaping around each visitor. About Webflow Webflow gives every team the tools to build, manage, and grow a website that drives real revenue. Founded in 2013 by Vlad Magdalin, Sergie Magdalin, and Bryant Chou (via Y Combinator), it’s grown from a niche tool for freelance designers into infrastructure used by 300,000+ businesses. The company raised a $120M Series C in March 2022 at a $4B valuation and has taken in over $330M total. Watch now: Linda Tong, CEO at Webflow Watch or listen now across YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Linda Tong(2:04) The Current State of Building(2:40) What's Changed for Webflow in the Last 12 Months?(6:06) Base44 Reaches 10M Users and Lovable Raises $400M(8:02) How to Support Builders in This Era(9:18) How Do You Select Which AI Model to Partner With?(12:00) Is Taste the Next Biggest Moat?(13:41) Are Agentic Co-Workers Next?(16:03) Webflow's Current Challenges(18:46) How to Navigate Human Change(21:08) The Change of Software Pricing(25:12) Inside the Webflow CEO Role(26:32) How Do AI Models Affect Product Roadmaps?(28:35) Where Does AI Go Next Over the Next 6-12 Months?(32:52) Will Websites Still Be Relevant?(34:25) Building Trust With Your Fanatical Users(36:25) How Linda Runs Webflow(39:14) A Winning Mindset(41:10) Are We Just 1% of the Way There?(43:23) Airtable Acquisition(45:09) Ollie Joining as Linda's Chief of Staff(47:19) Personal Time Out(48:20) Board Members(50:50) Where Does Webflow Go From Here? Lessons from this episode with Linda: 1. Linda can build an app with a prompt, but still can’t book a doctor’s appointment less than 6 months out.Right after saying AI has barely scratched the surface of solving real problems, Linda brings up trying to schedule an appointment and being told the system doesn’t open bookings for another 6 months, so she’d have to call back in 3 months just to schedule it. Her point: we’re maybe 5% of the way to AI actually mattering in daily life. 2. “Just have everything run agentically. Go watch Netflix.” She’s not buying it.Pushing back on the one-employee-plus-millions-of-agents narrative, Linda says AI still isn’t reliable enough to run unsupervised. You still need people reviewing and coaching the system regularly, and anyone claiming they’ve replaced their whole workforce with agents “is just not real.” 3. “I’m paying for a million seats but only 10 people actually get value out of it.”Her example of what’s broken in software pricing: when she sits in on procurement negotiations, this is the exact complaint she hears. She argues it’s a sign the pricing was never actually tied to value in the first place, and that the constant tough renegotiations are the tell. 4. Airtable sold for 2.5x revenue, after being privately valued at $11.5 billion.On how fast valuations are resetting: Airtable, a $500M-revenue company, got acquired at roughly 2.5x enterprise value, a fraction of the $11.5 billion it was last valued at privately. Her takeaway: “times are changing,” and the old rules for pricing a software company no longer hold. 5. Internet garbage: Only 200 million of the internet’s 1.2 billion websites are actually alive.When Linda joined Webflow four years ago, she looked at the market and found roughly 1.2 billion websites live on the internet, but only around 200 million were active businesses actually being used. She says that ratio hasn’t meaningfully moved since, even as AI makes it trivial to spin up more of the other billion. The ability has shifted to build fast, people have built a lot of websites but that doesn’t automatically translate to tangible value. 6. AI didn’t kill the SDR job. It turned “send more emails” into “review the AI’s calls.”Her clearest change-management example: an entry-level SDR used to be capped by how many calls and emails they could physically make in a day. Now an AI agent makes the calls and writes the emails, and the job becomes reviewing what the agent learned and deciding what to test next. 7. Her agents don’t do one task and stop. They run until the goal is hit.She contrasts most “agents” today, which complete a task and hand it back for a human to judge, with what she calls closed-loop agentic workers: give it an outcome like “drive this much pipeline,” and it writes the brief, launches the campaign, measures results, and keeps iterating on its own. Her live example is Webflow’s AO agent, which pushes content and schema changes to improve a client’s visibility on answer engines like ChatGPT, then measures and repeats. 8. Pricing debates (subscription vs. seat vs. consumption vs. outcome) Her contrarian take: none of these pricing models are wrong, they’re just successive attempts to get closer to charging for the actual value delivered. AI just makes it possible to meter something closer to real value than ever before. Links Follow Ollie on X - https://x.com/ollieforsyth Follow Linda on X - https://x.com/YayLT Vist Webflow - https://webflow.com Episode Partner - Discover Harmonic, your go-to startup database - https://harmonic.ai Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, help sustain our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  7. Sep 11

    Pegasystems

    Subscribe to stay ahead of technology trends. Never miss future editions. Alan Trefler, Founder and CEO of Pegasystems, joins us to unpack how a 40-year-old, $6 billion public company is thinking about AI, why he refuses to charge customers for tokens, and what it actually takes to survive five generational shifts in technology without losing your edge. You might not know this about Alan, but Pega’s first two clients, Citibank and Bank of America, signed on in 1984 and are still customers today. He shared why he thinks the real risk in enterprise AI isn’t the technology, it’s the incentive: “These guys are a little bit like drug dealers… passing out packets of tokens and getting people hooked.” About PegasystemsPega is an enterprise workflow automation company Alan founded in 1983 on the tagline “build for change.” The company has been public for 30 years, does close to $2 billion in annual revenue with over 5,000 employees, and serves roughly 800 of the world’s largest enterprises, including four decades of continuous relationships with the same banks it started with. Watch the episode now Throughout this episode, we also cover why Pega put a literal “no token cost” badge on stage at Pega World and how it can actually afford that promise, the vector database strategy Pega chose over building its own foundation model so it can move freely between OpenAI, Claude, and Gemini, why Alan thinks the “cost cap on tokens” debate misses the point because competition, not government, is what brings prices down, and the math behind why a workflow running on a CPU is thousands of times cheaper than a reasoning session on a GPU. As the SaaS apocalypse debate rages on, we asked Alan directly whether AI coding tools are about to eat Pega’s forty-year business. We learn why he thinks the real moat was never the code, “they can compete on code, but they can’t compete on trust” - why his succession plan is basically “I’m not leaving” (his words: “my exit strategy is going to be a pine box”), and much more. Available everywhere you listen to podcasts: YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Alan Trefler(2:23) What Is Pegasystems?(5:26) How to Build Trust Today?(6:32) Being Public for 30 Years(7:59) The First Year of Going Public(11:56) Navigating the Frothy AI Market (?)(14:00) Stock Price Ups and Downs(20:00) Measuring the Cost of AI Compute(22:30) Why Absorb the Cost of Tokens for Customers?(26:57) Will There Be a Cost Cap on Tokens?(28:02) Treating AI Models with Fungibility(31:14) The SaaS Apocalypse(34:35) Does AI Replace Trust?(35:37) Inside Pega's Opportunities & Challenges(39:14) New Tools Outpacing Entire Revenue Streams(41:50) AI Talent & Agent Managers(43:46) New Roles Being Hired Today(45:46) Succession Planning(47:04) Ollie Joins Alan as Chief of Staff(48:45) Preparing for an Earnings Call(50:05) Being a Hands-On Leader(52:28) What Alan Does Outside of Work (55:03) One Board Member You Would Have on Your Board (56:11) Alan's Legacy Lessons from this episode with Alan 1. Customers do not need to pay for tokens Alan’s explanation for why Pega doesn’t charge customers for tokens: design the recipe once in the test kitchen, serve it a million times, no need to reinvent the dish every order. Concrete framing of design-time vs. runtime AI cost. 2. “A token is just an example of the BS that’s going on”The token-vs-words rant, why calling it “tokens” instead of “words” obscures cost on purpose. 3. Bubblicious behavior "I think the reality is that a bunch of what we're seeing is I would describe as bubblicious behavior. And so there is going to need to be some reallocation and there will be corrections." 4. “My exit strategy is going to be a pine box”Some founders just keep going until the end of life and Alan said he is one of those. 5. The 27-slide self-congratulatory deckHis take on organizational culture and why he actively discourages “brilliant group” presentations. 6. Don’t go public too earlyPega was so advanced but also very early in their journey when they decided to go public. Looking back, Alan says - ‘‘Don’t go public too early’’ 7. Trust vs. transactional relationships“The people in transactional environments only show up when there’s a transaction.” Links Follow Ollie on LinkedIn: https://www.linkedin.com/in/ollieforsyth Follow Alan on LinkedIn: https://www.linkedin.com/in/alantrefler Visit Pegasystems: https://www.pega.com Episode Partner - Discover Harmonic, your go-to startup database: https://harmonic.ai Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, support our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

  8. Sep 8

    Felicis Ventures

    Subscribe to stay ahead of technology trends. Never miss future editions. Aydin Senkut, Founder and Managing Partner at venture firm Felicis, joins the podcast at a pivotal moment in tech to unpack what’s happening across venture, whether LPs are concerned, and how to win as a firm in the current environment. You might not know this about Aydin, but he was actually one of the first employees at Google, working directly alongside Sergey Brin and Larry Page, with a key lesson: “Why the clearest signal from Larry Page wasn’t what he said yes to but the 80% of the time he said no.” About FelicisFelicis is a venture capital firm that backs iconic founders starting at Seed, with early bets on Notion, Canva, Shopify, Adyen, n8n, Supabase, and Mercor. Over 20 years, Felicis-backed companies have driven more than $300 billion in market value, and Aydin has appeared on the Forbes Midas List for 13 consecutive years. Watch Now - Investing In 50 Unicorns Throughout this episode, we also cover the origin of Felicis’s 1% founders pledge, a co-CEO’s idea borrowed from tennis mental coaching that now covers health therapy and coaching for 100+ founders with no strings attached; why Felicis is obsessed with “global resilience” and the four markets (space, defense, manufacturing, energy) big enough that 1% share still returns a fund; and the stat from Felicis’s own data showing the top 1% of exits have doubled in value every five years while the bottom 90% have stagnated. As venture faces its own AI challenges, we asked directly whether AI is coming for the junior analysts and associates learning the trade underneath Aydin. We learn why he thinks trust, not analysis, is the one thing AI can’t replicate, and why founders keep telling him they picked Felicis for the person across the table, not the term sheet, and much more. Available everywhere you listen to podcasts: YouTube, Apple Podcasts, Spotify, and X Download the transcript 👇 Timestamps (0:00) Meet Aydin Senkut(2:21) The State of Venture Today(3:49) About Felicis Ventures(6:35) Google's First Early Employees(8:09) Lessons from Larry and Sergey(10:11) Building Google from Nothing(13:10) Great Investors: Operators or Founders?(15:57) 13x on the Forbes Midas List(17:28) What Makes Felicis Successful(20:11) Navigating Crucible Bets(22:16) Characteristics of Unicorn Companies(25:22) Coaching Founders to Stay Disciplined(28:30) Longevity and Stewardship(32:56) The 1% Founders Pledge(40:21) Founders' Hardest Challenges Today(43:07) Building an Enduring Fund(46:52) From Meeting to Term Sheet(49:02) Inside Felicis(51:32) Are LPs Concerned About Venture?(57:28) AI and the Future of Young Venture Talent(1:00:29) The Opportunity for Emerging Managers(1:03:39) How Aydin Spends Time Outside Venture Lessons from this episode with Aydin 1. Being ruthlessly focus: “Cut nine things off your list” The core operating principle: it feels productive to work on 10 things, but real focus means having the courage to kill nine of them and go all-in on one. 2. “Your weakness can be your strength” Aydin wasn’t an engineer, never worked at a big tech company, and built a philosophy around not needing technical depth, just needing to understand what makes a company succeed. 3. Authenticity, trust, and doing the homework: “The personality of the investor really matters” Three concrete, teachable behaviors for building trust fast: no hidden layers, a track record of not going against people, and showing up with a prepared, original point of view. 4. Market-sizing lesson for founders and investors: “Chase markets where 1% share still wins” The math behind why Felicis is focused on “global resilience”: pick markets big enough that even a small share of them clears the bar for a great outcome. 5. Where does AI leave young talent in venture? Why he believes relationships, not analysis, are becoming the scarce resource in venture, and the “orchestra conductor” framing for how humans and AI should actually divide labor. Previous episodes include See all previous episodes here 👉 If you enjoyed this episode, support our work by clicking ❤️ and 🔄 at the top of this post. Get full access to NEW ECONOMIES at www.neweconomies.co/subscribe

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Welcome to BIG IDEAS by NEW ECONOMIES - a show where we learn how the most iconic founders have turned crucible moments into global companies. www.neweconomies.co

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