NAR REALTOR® News Change Agents

NAR REALTOR® News

Change Agents spotlights leaders, innovators, and visionaries who are shaping the future of real estate. Each episode pairs an NAR executive with a respected industry professional for an open discussion about their career story, the issues influencing real estate today, and the opportunities ahead.

Episodes

  1. APR 1

    Becoming Indispensable — How Service, Social, and Video Drive Growth with Daniel Heider

    Being indispensable isn't about doing more — it's about doing the right things, consistently. In this episode of Change Agents, Bennett Richardson, Chief Marketing and Communications Officer at NAR, talks with Daniel Heider, EVP at TTR Sotheby's International Realty and founder of The Heider Company, about what separates top agents from the rest of the field. Heider shares how a service‑first mindset, intentional preparation, and disciplined use of video and social media helped build one of the most followed real estate brands globally. The conversation explores what modern marketing really requires, how strong systems support elite performance, and why trust and consistency matter more than trends. This episode is a practical look at how agents can sharpen their service, elevate their brand, and stay indispensable in a rapidly changing real estate industry. Show Notes R Street This piece marked an early shift in how we approached our property videos, incorporating lighting and popular music in a way that felt new at the time and immediately captured attention.  Cecilia's Point This was an opportunity to push further with our marketing initiatives given the scale and volume of the property. Through that campaign, we sourced a $12M offer directly from social, submitted prior to a tour, and ultimately closed within a week. 2025 Recap Our year-end video captured the challenges of the market over the last few years and how our small team persereved to deliver record results. It is a testament to the mindset and commitment of the people who are part of HEIDER Real Estate. International Women's Day Our most recent piece, and one that speaks more to our brand rather than a specific property. It reflects where we're heading creatively in a forward-looking marketing approach.

    45 min

Ratings & Reviews

4.7
out of 5
7 Ratings

About

Change Agents spotlights leaders, innovators, and visionaries who are shaping the future of real estate. Each episode pairs an NAR executive with a respected industry professional for an open discussion about their career story, the issues influencing real estate today, and the opportunities ahead.

You Might Also Like