The Profitable Broker

Wayne Einhorn

The Profitable Broker is a podcast for real estate broker owners who feel stuck in day-to-day operations and want to build a stronger, more profitable brokerage. Hosted by Wayne Einhorn, the show offers honest, experience-driven conversations about leadership, growth, and the decisions broker owners must make to regain clarity, reduce overwhelm, and build a business that supports sustainable growth and the lifestyle they’ve always envisioned.

  1. 3d ago

    How to Create a Real Estate Brokerage Business Plan for 2027

    What if the most important 10 to 15 hours you spend in your brokerage this year have nothing to do with recruiting, listings, or closings? In this episode of The Profitable Broker, Wayne Einhorn explains why the next decade could be the best ever for real estate brokerages, and how to create your brokerage business plan and budget for 2027 starting now. He walks through where to start, the five numbers to review from this year, and how to produce a budget and strategic plan that work together. Inside This Episode: Why the next 10 years look so promising for brokersWhen to start planning, and the December deadline to aim forThe three purposes of a business, and how your internal vision differs from your external visionThe five key indicators to review before you plan: recruits, attrition and where agents went, average margin contribution per person, net profit margin, and expense bucketsThe two outcomes every planning process should deliver, and why they must be linked Key Takeaway: Planning isn't as daunting as it seems. Start with what happened this year, then build a budget that estimates monthly revenue and a strategic plan that explains how you'll earn it and where you'll invest your expenses. With the right structure, Wayne's experience is that it takes about 10 to 15 hours. Next Steps: Aim to have your budget and strategic plan finished before the December holiday season begins. If you feel overwhelmed, book a free consultation with one of the Inner Circle Broker Coaching coaches and get access to their free planning tools. Ready to take your planning further? Join us at the ICBC Broker Owner Summit, November 10-11 at the Palmetto Marriott Resort & Spa, FL. You'll compare notes with broker-owners from independent firms, regional brands, and national franchises. That mix is where the best ideas come from. → Get your tickets here: https://icbcbrokerownersummit.com CONNECT & LEARN MORE: Want more on how Wayne helps brokers recruit, retain, and grow profitable brokerages: → https://innercirclebrokercoaching.com CONNECT WITH WAYNE ON SOCIAL MEDIA: → LinkedIn: https://www.linkedin.com/in/wayne-einhorn-8236428/ → Facebook: https://www.facebook.com/innercirclebrokercoaching → Instagram: https://www.instagram.com/wayne_einhorn/

    How to Create a Real Estate Brokerage Business Plan for 2027
  2. Sep 29

    How a Top RE/MAX Brokerage Is Recruiting Agents Now

    What if the brokers winning recruiting right now aren't the ones cold calling the hardest, but the ones who never have to? In this episode of The Profitable Broker, Wayne Einhorn sits down with Edona Brahimi, Northeast Vice President and NY Broker of Record for RE/MAX Select Group, to break down how she helped grow the brokerage from two states to 69 offices across 11 states in just four years. Edona shares her unlikely path into leadership, the recruiting method she uses instead of cold calling, and why she believes 2027 is about to be the biggest recruiting window brokers have seen in years, with over 150,000 agents already saying they're ready to make a move. Inside This Episode: The relationship-first recruiting method Edona uses instead of cold calling.How she went from "you need 20-30 years of experience" to running an office in 4 months.Why 150,000 agents are about to switch brokerages, and how to be first in line.What actually changes (and what shouldn't) when brokerages merge or get acquired. Key Takeaway: Recruiting isn't about making more calls. It's about making sure the call was never cold to begin with. Edona's approach, showing up at open houses, following agents on social media, and celebrating their wins before ever asking for anything, is what's fueling RE/MAX Select's growth to 69 offices and counting. Next Steps: If you're a broker looking to scale, Edona's advice is simple: get consistent, get accountable, and stop waiting until agents come to you. With over 150,000 agents reportedly ready to switch brokerages, the brokers who build relationships now will be the ones recruiting them first. Want to hear more from brokers scaling through M&A? RE/MAX Select Group's own President, Rob Lyszczarz, is taking the stage at the ICBC Broker Owner Summit this November 10-11 in Palmetto Marriott Resort & Spa, FL to break down exactly how they added 50+ offices in two years. → Get your tickets here: https://icbcbrokerownersummit.com Connect with Edona Brahimi: Edona is active on Instagram and Facebook, where her contact info is posted, and she welcomes calls and messages directly. She can also be reached through RE/MAX Select Group. Email: Edona@goselectgroup.com Phone: 201.973.8226 CONNECT & LEARN MORE: Want more on how Wayne helps brokers recruit, retain, and grow profitable brokerages: → https://innercirclebrokercoaching.com CONNECT WITH WAYNE ON SOCIAL MEDIA: → LinkedIn: https://www.linkedin.com/in/wayne-einhorn-8236428/ → Facebook: https://www.facebook.com/innercirclebrokercoaching → Instagram: https://www.instagram.com/wayne_einhorn/

    How a Top RE/MAX Brokerage Is Recruiting Agents Now
  3. Sep 22

    Want a Six-Figure Brokerage? Start With These 5 Numbers

    Episode Summary: There are only five levers that determine whether your brokerage is profitable and most brokers are only watching one or two of them. In this episode, Wayne Einhorn breaks down ICBC's five economic drivers and shows you exactly where the money is hiding in your business. What You'll Learn Why average contribution per person comes down to just two things, what you charge and how productive your agents are, and how to find your "cap gap"Why recruiting success doesn't automatically translate into profitability, and why bringing in the right agents matters more than bringing in more agentsThe three pillars behind agent attrition (productivity, relationship quality, and value delivered) and why retention needs its own strategy separate from recruitingWhy ancillary revenue should be reframed as an end-to-end customer experience instead of a nice-to-have side businessWhy total annual expenses should be treated as investments you expect a return on, not costs to minimize Key Takeaways Profitability isn't random. It comes down to five specific, measurable numbers.Each economic driver needs its own goal and its own strategy. Brokers already own the customer relationship long before a competitor or outside service provider does. The opportunity is to build services into that relationship instead of handing it off.Reframing expenses as investments changes the entire conversation. The goal isn't to spend less, it's to make sure every dollar spent drives a measurable return.Brokers who set clear goals across all five drivers are the ones who turn production into real, predictable profit. Notable Quotes "There are only five economic drivers to the entire business. That means there's five levers to pull or buttons to push in order to drive profitability.""Ninety percent of real estate transactions start with the realtor. You're the first call. You have the trust, and that trust is an asset.""Stop calling it ancillary business. Call it what it really is. It's an end-to-end customer experience." Ready to Build a More Profitable Brokerage? This episode only scratches the surface of the five economic drivers. Wayne is unpacking all of it live at the ICBC Broker Owner Summit, November 10 to 11 in Palmetto, Florida, two days built for brokerage owners who want a business that's more profitable, more scalable, and more valuable. Early registration is $749 through October 16, after which the price moves to $979. Register for the Summit today About The Profitable Broker The Profitable Broker features real conversations with the people moving the needle in the real estate brokerage industry. Hosted by Wayne Einhorn. If today's episode resonated with you, hit subscribe or follow so you don't miss what's coming next.

  4. Sep 15

    Grow, Sell or Get Left Behind: What Every Broker Needs to Know About Today's M&A Market

    If you're a broker/owner trying to make sense of the biggest wave of consolidation the industry has seen in years, you're hearing straight from two people who negotiate these deals every day. Scott Wright, partner at Real Trends Consulting, and Norma Rawlings, president of BrokerVMA, bring decades of combined experience in real estate valuations, mergers, and acquisitions across the US and Canada. Listen in for a clear-eyed read on how consolidation among the industry's biggest players is trickling down to small and mid-size brokerages, how deal terms and earn-outs have shifted in favor of buyers, and why every broker needs to take a definitive view, grow, or plan an exit, before the market decides for them. What You'll Hear How the wave of consolidation (Compass/Anywhere, Real/RE-MAX, eXp, Fathom/Bed Bath & Beyond) is forcing every broker to rethink where they fit in the industryWhy deal structures have shifted from the 2021-era "50% cash down" terms toward smaller down payments and longer, more flexible three- to four-year earn-outsHow to read today's market as a buyer's market, and what that actually means for sellers trying to get paidWhy brokers need to "take a view," either lean into growth through recruiting and acquisition or start planning a structured exit, instead of standing stillWhy M&A, not individual agent recruiting, is the fastest path to growth in a flat housing marketHow to avoid "goofy optimism" when forecasting your business, and why profitability, not a market rebound, is what will save your brokerage. Key Takeaways Standing still in this market means falling behind. Brokers need a clear view: grow through acquisition and scale or start planning your exit.Deal terms have shifted toward buyers: smaller down payments (0-33%) and longer earn-outs (two to four years) are the new normal, replacing 2021-era 50%+ cash-down deals.In a flat market, M&A beats individual recruiting as the fastest way to grow, through roll-ins, tuck-ins, and larger acquisitions.Culture starts at the top, and leadership only works when your actions match what you're asking your people to do.The market won't save an unprofitable brokerage. Waiting for a rebound instead of fixing profitability is a dangerous bet. Notable Quotes "If you're standing still, you're falling behind... status quo is comfortable, but in this market, if you're just doing what you've always done, it doesn't reward that anymore.""The good buyers who have good covenant and good reputations are able to give comfort to the seller that they're gonna be paid.""If people aren't profitable in this market, you better get profitable, because the market is not going to save you." Connect with Scott Wright Website: rtcconsulting.com Email: swright@realtrends.com Connect with Norma Rawlings Website: brokervma.com About The Profitable Broker The Profitable Broker features real conversations with the people moving the needle in the real estate brokerage industry. Hosted by Wayne Einhorn. If today's episode resonated with you, hit subscribe or follow so you don't miss what's coming next.

    Grow, Sell or Get Left Behind: What Every Broker Needs to Know About Today's M&A Market
  5. Sep 8

    Fix Your Brokerage's Change Management in 5 Steps

    In this episode of The Profitable Broker, Wayne tackles one of the toughest tests of leadership: managing change when it hits your brokerage without warning. Drawing on decades of real-world coaching experience, Wayne walks through eight common triggers of change. From market slowdowns to competitor pressure to staff departures and lays out his five-step formula for leading your team through it with clarity and confidence. Key Topics Discussed8 situations that force brokers into change management mode Wayne's five-step formula for leading a brokerage through any change with clarity and confidenceWhy getting ahead of the message matters, and the cost of letting someone else control the narrativeThe balance between transparency and oversharing when communicating tough newsHow to keep your leadership team aligned so no one is singing off a different song sheetThe follow-up step most brokers skip and why it's often the difference between a change that sticks and one that doesn't Notable Quotes"Change management is a real test into your leadership. If you follow my five-step plan, your success will be virtually guaranteed." — Wayne Einhorn "Not enough information will seem like you're hiding something, but on the other hand, too much information is just as damaging." — Wayne Einhorn Connect with Inner Circle Broker CoachingLeadership and change management are core areas of expertise at Inner Circle Broker Coaching. If you're facing a change in your brokerage and want expert guidance, reach out to the team. About The Profitable BrokerThe Profitable Broker, hosted by Wayne Einhorn, brings you real conversations about what it takes to run a successful brokerage — diving into the strategies, systems, and mindset it takes to build a thriving business. Subscribe or follow so you don't miss the next episode.

  6. Sep 1

    The Value Proposition Every Broker Gets Wrong

    If you're a broker/owner trying to cut through industry noise and figure out what actually matters right now, this episode gives you a practical lens for doing it. Ben Fairfield, VP of Customer Growth at Inside Real Estate and a John Maxwell-certified leadership coach, built the #1 Century 21 office in the world and a multi-state Keller Williams team before stepping into his current role helping broker/owners turn technology, talent, and leadership into compounding growth. Listen in for a clear-eyed take on what separates brokerages that will thrive from those that won't, a simple test for whether your value proposition is actually unique, and the personal leadership lessons Ben leans on when things get hard, so you can walk away with something you can apply in your own office this week. What You'll Learn How to tell if your value proposition is real: a quick test for spotting generic "we have a website" positioning versus a genuine differentiator that could stand on its own even without your brand affiliationWhere to focus when everything feels urgent: Ben's take on which fundamentals actually drive growth, so you can stop chasing shiny objects and put your energy where it compoundsHow to lead without burning out or losing yourself: the mindset shift from "leadership as a title" to "leadership as a calling," and why that changes how you show up for your teamWhy you need people who'll tell you what you don't want to hear: a practical case for building an outside accountability circle, and how it protects you from your own blind spotsHow to think about opportunity in a shifting market: a reframe for finding upside even when the industry feels like it's working against you Key Takeaways If a competitor's name could swap into your marketing and it would still be true, it's not a value proposition, it's noise.Technology hasn't changed the fundamentals of this business. It's only made it easier to hide from them.Leadership is a calling, not a title. The moment it's about the name tag, it's stopped being leadership.Nobody is objective about their own business. Everyone needs at least one person with permission to tell them the truth.The market doesn't decide who wins. Focus does. Notable Quotes "Everyone likes the title of leader and they don't like the work. They like the name tag, they don't like the responsibility." "It's hard to see the picture when you're inside the frame." "The same market: the difference is focused... they're gonna narrow their focus, cut out the noise, and go get exceptional at the fundamentals while everyone else is chasing everything else." Books Mentioned Who Moved My Cheese? by Spencer JohnsonThe 21 Irrefutable Laws of Leadership by John C. MaxwellThink and Grow Rich by Napoleon HillLeaders Eat Last by Simon Sinek Connect with Ben Fairfield Website: benfairfield.comPodcast: The Inside Real Estate Podcast About The Profitable Broker The Profitable Broker features real conversations with the people moving the needle in the real estate brokerage industry. Hosted by Wayne Einhorn. If today's episode resonated with you, hit subscribe or follow so you don't miss what's coming next.

    The Value Proposition Every Broker Gets Wrong
  7. Aug 25

    Why You Keep Losing Agents to Competitors

    In this episode, Wayne makes the case for why every brokerage needs a clearly defined "unicorn" - a set of differentiators that set it apart in a crowded market. Rather than competing on price, Wayne argues brokers should focus on communicating what makes them different, because that's what allows a brokerage to command premium pricing, attract unhappy agents from competitors, and keep their own agents from being poached. He walks through three core reasons differentiators matter and introduces Inner Circle's framework for helping brokers identify and communicate theirs. Key Topics Discussed Price premium — why nearly every brokerage is priced higher than at least one competitor, and why that means you need to justify the investment in premium serviceRecruiting — how clearly communicated differentiators help you tap into the large pool of agents unhappy at their current brokerageAgent retention — why competitors are constantly pitching your agents new technology, share ownership, and high splits, and how to fight backThe seven core competencies — where "uniqueness" fits into Inner Circle Broker Coaching's system for brokers Notable Quotes "Instead of looking at how you can appear cheaper to agents, consider how you can communicate your differentiators, enabling you to command the highest price in the marketplace." — Wayne Einhorn "If you aren't able to communicate why and how you're different and how your differences can solve your agent's problems, they're unlikely to ever look at joining your team." — Wayne Einhorn Key Takeaway Brokers should be re-communicating their differentiators to agents at least twice a month — competitors are pitching new agents every day, and silence on your own value proposition leaves the door open for them. Resources & Mentions Inner Circle Broker Coaching — proprietary seven core competency system for brokers: https://innercirclebrokercoaching.com/the-framework-top-brokers-actually-use-to-scale/Book a free call with us – https://calendly.com/innercirclebrokercoaching About The Profitable Broker The Profitable Broker, hosted by Wayne Einhorn, features real conversations with the people moving the needle in the real estate industry —the strategies, systems, and mindset behind building a successful brokerage. Subscribe or follow so you don't miss the next episode.

    Why You Keep Losing Agents to Competitors
  8. Aug 18

    AI Is Rewriting the Rules for Real Estate Brokerages

    In this episode of The Profitable Broker, Wayne sits down with Arshad Rashed, broker owner of Century 21 Bravo Realty in Calgary, one of the largest and fastest-growing brokerages in the country with roughly 260 agents. Arshad shares his path from a shaky start in real estate to building a one-stop-shop brokerage model with in-house mortgage and property management services, and opens up on leadership, mentorship, and raising the next generation of agents. The conversation also digs into how he's using AI to level the playing field on technology costs, what's exciting him about 2027 planning, and the biggest financial lesson he learned the hard way. Key Topics Discussed From entrepreneur to top broker - Arshad's winding path into real estate at 24–25, and the reality check of unpredictable income in year one Building a one-stop-shop brokerage - How Century 21 Bravo grew into full in-house property management and mortgage services, built around a "circle of life" client-retention philosophy AI as the great equalizer - Why AI is "the level playing field" for brokerage technology, and his advice for brokers just getting started with AI tools Leadership and agent development - The mentoring path that led to taking over the brokerage, and what it really takes to help agents succeed Lessons from a costly failure - What a failed six-figure lead-gen investment taught him about testing tech before committing real money Notable Quotes "AI is the level playing field for technology resources. It actually allows you to do the things that were way too expensive to achieve before." — Arshad Rashed "You wake up unemployed every day as a real estate agent. So, you got to go out there and find it." — Arshad Rashed "If you don't have a relationship with your people where you can fully understand what's going on in their mind, in their life, it will be hard to lead them." — Arshad Rashed Resources & Mentions Book: Start With Why by Simon SinekPodcast: The Diary of a CEO with Steven BartlettPodcast: The Bravo Podcast (Century 21 Bravo Realty)Event: Broker Breakthrough — a private gathering in Orlando for broker owners (12 spots) Connect with Arshad Rashed Email: arshad.rashid@century21.caBrokerage: Century 21 Bravo Realty, Calgary, AlbertaYouTube: Century 21 Bravo Realty About The Profitable Broker The Profitable Broker, hosted by Wayne Einhorn, brings you real conversations with the people driving change in the real estate industry diving into the strategies, systems, and mindset it takes to build a thriving brokerage. Subscribe or follow so you don't miss the next episode.

    AI Is Rewriting the Rules for Real Estate Brokerages

Ratings & Reviews

5
out of 5
4 Ratings

About

The Profitable Broker is a podcast for real estate broker owners who feel stuck in day-to-day operations and want to build a stronger, more profitable brokerage. Hosted by Wayne Einhorn, the show offers honest, experience-driven conversations about leadership, growth, and the decisions broker owners must make to regain clarity, reduce overwhelm, and build a business that supports sustainable growth and the lifestyle they’ve always envisioned.

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