When your daughter has borderline personality disorder and calls in pain, the first ten seconds decide whether she stays on the line. Julie knows those ten seconds. Her daughter got up late, hit traffic, got written up, and quit on the spot, then called her mother and said so, loudly. Julie is a longtime BPD Alliance board member, and in this episode she tells host Jesse Finkelstein, PsyD, what she did not know at that moment, what she wanted to say, what she said instead, and why answering the emotion rather than the words is the skill that kept her daughter talking. Try This Today: Before you answer someone whose emotions are running high, borrow Julie's practice of relationship mindfulness: pay attention on purpose to the person in front of you, in this moment. Put down what you were doing. Notice their voice before you weigh their words. Learn more about Relationship Mindfulness. (00:00) “I Quit My Job” (04:11) Early Signs, No Answers (08:32) Invalidating Without Blame (10:37) Finding Family Connections (11:59) Try This: Relationship Mindfulness (13:46) Words of Hope Learn more about supporting a family member, including Family Connections™, the free, evidence-based program developed by BPD Alliance for family members and loved ones supporting someone with borderline personality disorder (BPD) traits or chronic emotion dysregulation. Julie also mentions NAMI Family-to-Family, the free class where someone first told her about Family Connections. [https://www.nami.org/programs/nami-family-to-family/] Research mentioned in this episode: Shenk and Fruzzetti (2011) and Kuo et al. (2022) measured how validating and invalidating responses change emotional reactivity. Fruzzetti, Shenk, and Hoffman (2005) describe the transactional model taught in Family Connections. Fruzzetti, A. E., Shenk, C., & Hoffman, P. D. (2005). Family interaction and the development of borderline personality disorder: A transactional model. Development and Psychopathology, 17(4), 1007–1030. [https://doi.org/10.1017/S0954579405050479] Kuo, J. R., Fitzpatrick, S., Ip, J., & Uliaszek, A. (2022). The who and what of validation: An experimental examination of validation and invalidation of specific emotions and the moderating effect of emotion dysregulation. Borderline Personality Disorder and Emotion Dysregulation, 9, Article 15. [https://doi.org/10.1186/s40479-022-00185-x] Shenk, C. E., & Fruzzetti, A. E. (2011). The impact of validating and invalidating responses on emotional reactivity. Journal of Social and Clinical Psychology, 30(2), 163–183. [https://doi.org/10.1521/jscp.2011.30.2.163] About BPD Alliance, The Podcast: Where research and real life meet around borderline personality disorder. This episode is part of the BPD Alliance 25th Anniversary Podcast, marking 25 years of standing alongside individuals and families living with borderline personality disorder with the belief that healing, growth, and recovery are possible. BPD Alliance is a nonprofit organization with a four-star Charity Navigator rating. To learn more or support our mission, visit bpdalliance.org. If this episode helped, following the show and leaving a review helps someone else find it. If you or someone you love is struggling, you can call or text 988 (Suicide & Crisis Lifeline) in the U.S. Series music: Lisbeth Scott, "Following The Sun," courtesy of Valley Entertainment, Inc. https://ffm.to/following-the-sun-feat-orchid-quartet.ODL