Lunchtime Learning

Stephen Brown

Helping estate agents be a better version of themself tomorrow. Stephen Brown, award-winning trainer, mentor & coach speaks to key influencers within the Estate Agency landscape to help each other to become better versions of them. You can reach Stephen by calling 07976 297 634 or e-mailing stephen@sjbconsultancy.co.uk

  1. -5 j

    Lunchtime Learning with Melanie Attwater

    My guest this week was Melanie Attwater from EXP Luxury. Here's the stat that sets the whole thing up: 80% of Melanie's clients had already been on the market with another agent and failed to sell. Eighty percent. Usually because the marketing was poor, the agent couldn't negotiate, or there was just no real expertise there. We talked about how to actually win a decent fee instead of joining everyone else at the bottom, how she gets buyers genuinely committed before they have even seen the house, and a load of small things most agents don't bother with, including running dated photos through ChatGPT on a viewing, getting a survey done before going to market so there are no cheeky offers later, and the onward-purchase conversation that's really what's keeping sellers up at night. She also works alongside Roger Black and Steve Backley, which I had to ask about, and there is a good bit on a book called Unreasonable Hospitality that's stuck with her.

    40 min

  2. 21 mai

    Lunchtime Learning with Greg Cackett

    What does it take to go from pub chef to three-time Olympian — via Usain Bolt?In this episode of Lunchtime Learnings, Stephen Brown sits down with Greg Cackett, a sprinter-turned-bobsledder who didn't pick up athletics until he was 21, yet went on to represent Great Britain at three Winter Olympics.Greg opens up about imposter syndrome, the power of perspective shifts, and why the team environment of bobsleigh gave him something sprinting never could. He also talks candidly about his post-sport transition into screenwriting and stand-up comedy, and why the same relentless hunger for improvement that drove him on the track is now fuelling his creative ambitions.In this conversation, you'll hear:• How an Icelandic ash cloud changed the course of his life• What racing Usain Bolt taught him about belief and belonging• Why the best athletes are often the most insecure — and why that's a strength• How to find your North Star when you're in the middle of a career transition• What "leaders eat last" really looks like in practice• The danger of gurus — and how to find mentors who truly have your backWhether you're navigating a career change, battling self-doubt, or just looking for a bit of fire in your day — this one's for you.Subscribe, share, and leave us a review

    52 min

  3. 13 mai

    Lunchtime Learning with Ben Marley

    Estate Agency in the AI Era: Why Your Digital Plumbing Matters In this episode, Ben and Idive into how the rise of AI search engines like ChatGPT and Gemini is changing the way vendors and buyers find estate agents. Whether you are looking to future-proof your agency's lead generation or simply understand the essential "digital plumbing" required to rank in the new era of search, this conversation with Google My Business and AI expert Ben Marley covers all the essential details. What you will learn: Why AI-generated leads are highly qualified and dramatically reduce your local competition. The vital importance of EEAT (Expertise, Authority, Trustworthiness, Education) and how to feed the machine. The surprising reason why claiming your Bing profile is crucial for showing up on ChatGPT. Make sure to follow the podcast so you never miss an episode, and leave us a review if you enjoyed the discussion.

    29 min

  4. 24 mars

    Lunchtime Learning with Michael Sears

    Welcome to the show. Today, I’m joined by Michael Alan Sears, Managing Director of Sealeys Walker Jarvis, a respected leader in the UK property industry with over 30 years of experience. Michael began his career in London Docklands in the early 1990s and has gone on to become a fully qualified member of both the NAEA and ARLA. In 2022, he was elected to the Board of Propertymark, the industry’s leading professional body representing over 17,500 members nationwide. In this episode, we dive into Michael’s journey through the property world, his approach to mindset and adapting to change, and why being part of industry networks is more important than ever. We also explore the real challenges in today’s home buying and selling process, how agents can better educate landlords and tenants around the upcoming Renters' Rights Act, and Michael shares insights from his book along with practical advice for estate agents looking to grow and succeed. This is a must-listen for anyone serious about raising their standards and future-proofing their career in property. Let’s get into it.

    36 min

  5. 23 févr.

    Lunchtime Learning with Claire Scott

    Claire Scott is the Operations Director at Preston Baker. Claire shares tips on building genuine relationships with clients and prospects, including using "Tiny Noticeable Things" to show you care and emphasized the importance of thorough preparation before client meetings, understanding their needs, and delivering a premium service. Claire discussed how to handle rejection, stressing the need for resilience and not being afraid to fail and shares insights from working with industry leaders like Ian Preston, highlighting the value of mastering your craft and putting in the hard work Key Takeaways: Prioritize understanding your clients as people, not just numbersConsistently follow up and stay in touch, even after a deal is doneBe willing to go above and beyond, even referring clients to competitors if it's the right thing to doEmbrace failure as part of the journey - success comes from pushing outside your comfort zone

    32 min

  6. 27 janv.

    Lunchtime learning with Anneke Babber

    Anneke Babber, with 25 years in the property profession, shares her insights on building a successful self-employed career. Key tips: leverage your network, focus on high-quality communication, and continuously learn. Anneke also discusses the importance of industry qualifications and giving back as a PropertyMark regional executive. Great listen for aspiring or experienced agents.

    27 min

  7. 22 janv.

    Lunchtime Learning with Dan Channer

    In this episode, Dan Channer, Group Managing Director of Haslams and Michael Hardy, shares his insights on building a successful estate agency business. Dan discusses his unconventional path into the industry, the key qualities of top-performing agents, and strategies for creating a strong brand and company culture. He also addresses the industry's reputation challenges and provides advice for new agents looking to improve their skills. Additionally, Dan and host Stephen Brown explore the impact of the Renters' Rights Act on the lettings market and ways for agents to continue growing their portfolios. This episode is packed with practical tips and industry expertise for anyone interested in the world of residential property, lettings and sales.

    22 min

  8. 22/12/2025

    Lunchtime Learning with Ryan Stanton

    From Rock Star to Real Estate Ace - Lessons in Resilience and Reinvention In this episode, I sit down with Ryan Stanton, Area Manager at Fisks Estate Agents, to explore his fascinating career journey. Ryan shares how he transitioned from the music industry, where he toured with major bands, to finding success in the world of real estate. Through his experiences, Ryan reveals the invaluable lessons he learned about the power of hard work, preparation, and dedication - whether it's rehearsing with a band or prospecting for new clients. He emphasizes the importance of being curious and constantly learning, rather than adopting a "know-it-all" attitude. Ryan also discusses the importance of finding the right work-life balance, highlighting how his passion for music and family have remained central, even as he's climbed the ranks in estate agency. His insights provide a roadmap for aspiring agents looking to take their careers to new heights. Join us as we dive into Ryan's story and uncover the strategies and mindset that have fueled his remarkable rise from rock star to real estate ace. Key Takeaways: The parallels between the music industry and estate agency in terms of resilience, hard work, and dedicationPractical tips for continuously learning and improving your skills, even as an experienced agentAdvice on maintaining a healthy work-life balance and prioritizing your passions alongside your career

    24 min
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À propos

Helping estate agents be a better version of themself tomorrow. Stephen Brown, award-winning trainer, mentor & coach speaks to key influencers within the Estate Agency landscape to help each other to become better versions of them. You can reach Stephen by calling 07976 297 634 or e-mailing stephen@sjbconsultancy.co.uk

Informations

  • Création
    Stephen Brown
  • Années d’activité
    2020 - 2026
  • Épisodes
    200
  • Classification
    Contenu explicite
  • Copyright
    © Stephen Brown
  • Site web de l’émission
    Lunchtime Learning