Pet Sitter Confessional

Pet Sitter Confessional, LLC
  • 4.9 (103)
  • PERSONAL JOURNALS
  • UPDATED WEEKLY

Pet Sitter Confessional is the go-to podcast for pet sitters who want to grow, learn, and feel seen. Having run a pet sitting and dog walking business since 2012, Meghan and Collin share the real, behind-the-scenes life of professional pet sitting—from funny mishaps and tough lessons to business insights and personal stories. Each week, they also interview fellow sitters and industry pros to explore what it really takes to thrive in pet care. Whether you're just starting out or a seasoned pro, you'll find support, inspiration, and a community that truly gets it. Your story belongs here, too!

  1. Turning Compassion Into Business Growth with Shannon Rigby

    14H AGO

    Turning Compassion Into Business Growth with Shannon Rigby

    What does it mean to truly support clients—and your team—when a beloved pet passes away? Collin talks with Shannon Rigby, owner of Puppy Love Pet Sitting in Wimberley, Texas, about the emotional side of pet care and her work as a certified Pet Loss Grief Support Specialist. Shannon shares how her psychology background led her to this calling, how grief shows up for both clients and sitters, and the healthy ways to honor those feelings. They also discuss community engagement, team well-being, and creating resources that strengthen connection. This heartfelt conversation reminds us that love and loss are both part of the work we do. Main topics: Supporting grieving pet parents Emotional wellness for pet sitters Building community partnerships Turning compassion into business growth Healthy grief and healing practices Main takeaway: "The greater the love, the greater the loss—and it's not meant to be healed in a snap." In pet care, we see love in its purest form every day. But we also witness the heartbreak when that love is lost. Shannon Rigby reminds us that grief isn't something to rush through—it's something to honor. By allowing clients (and ourselves) to feel, reflect, and remember, we can transform sorrow into gratitude for the bond we were privileged to share. 💛 About our guest: Shannon Rigby is the owner of Puppy Love Pet Sitting in Wimberley, Texas. With a background in psychology and two certifications in Pet Loss Grief Support, she blends compassion with expertise to serve both pets and people. Since 2003, she's built a thriving business known for heartfelt care, strong community involvement, and an emphasis on emotional well-being for both clients and team members. Shannon's mission is to ensure every pet—and every person—feels seen, loved, and supported. Links: Website: www.puppylovewimberley.com Facebook: @PuppyLoveWimberley Instagram: @PuppyLoveWimberley American Academy of Grief Counseling: https://aihcp.net Association for Pet Loss and Bereavement: https://aplb.org Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters International- Visit https://www.petsit.com/psc Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

    52 min
  2. 678: Making Professional Pet Sitters Week More Than a Hashtag!

    1D AGO

    678: Making Professional Pet Sitters Week More Than a Hashtag!

    What does it actually mean to be a professional pet sitter in 2026? In this episode, we explore the history of Professional Pet Sitters Week, established by Pet Sitters International in 1995, and why its message is more relevant than ever. We unpack how the industry has matured from informal neighborly help into structured, insured, system-driven businesses built on trust and accountability. We also walk through practical ways to leverage this week to educate clients, elevate expectations, and strengthen your brand. Most importantly, we challenge you to communicate your professionalism clearly and confidently. Main topics: History of Professional Pet Sitters Week Defining Professional Standards Today Client Education and Expectation Setting Strategic Marketing During Industry Weeks Building Long-Term Industry Stability Main takeaway: Professionalism is not assumed. It is communicated. As pet sitters and dog walkers, we work incredibly hard behind the scenes. We invest in insurance, backup systems, emergency protocols, education, and training. But if we never communicate those things, clients can't fully understand the value they're receiving. Professional Pet Sitters Week is your opportunity to explain what goes into running a structured, dependable business. Show your systems. Talk about your standards. Highlight your team. When we clearly communicate our professionalism, we don't just elevate our own businesses — we elevate the entire industry. Links: PSI Standards: https://www.petsit.com/standards Episode 640: https://www.petsitterconfessional.com/episodes/640  Episode 676: https://www.petsitterconfessional.com/episodes/676 Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters   Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional   DogCo Launch Case Study

    23 min
  3. Setting Strong Foundations and High Standards with Malaysia Speaks

    FEB 25

    Setting Strong Foundations and High Standards with Malaysia Speaks

    What does it take to grow a business while setting high standard and holding your values close? Malaysia Speaks, owner of Paw Time Favorite Pet Sitting in San Antonio, shares her journey from working in the veterinary field to building a family-run business rooted in professionalism and heart. She and her husband intentionally structured their business from day one with strong policies, team support, and faith at the center. Malaysia discusses hiring early, trusting her team, maintaining client relationships, and ensuring quality care for every pet. Her story is one of perseverance, balance, and doing business the right way — for her family, her employees, and her clients. Main topics: Building a family-run business From vet tech to owner Hiring early and trusting team Establishing professional standards Client connection and community care Main takeaway: "I wanted to do it the right way from the beginning." That mindset set the foundation for Malaysia Speaks' success. Instead of rushing into business, she focused on structure, education, and integrity—making sure every system reflected professionalism and care. From hiring her first team member to building strong client relationships, her focus on doing things right created long-term stability and trust. For Malaysia, excellence isn't about perfection—it's about intentionality, faith, and consistency. Her journey reminds us that when you start with purpose, growth naturally follows. About our guest: Malaysia Speaks is the founder and co-owner of Paw Time Favorite Pet Sitting, based in San Antonio, Texas. A former veterinary professional with over eight years in the field, Malaysia turned her passion for animal care into a thriving family business alongside her husband, Jonathan. Together, they lead a ten-person team providing dog walking, pet sitting, overnights, and pet taxi services. Malaysia is a UTSA graduate, a proud mom of two, and a strong advocate for professional standards and family balance in the pet care industry. Links: Website: https://pawtimefavoritepetsitting.com Email: pawtimefavoritepetsittingllc@gmail.com Phone: 443-561-5466 Instagram: https://www.instagram.com/pawtimefavoritepetsittingllc Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months Visit petsit.com/join and use code 'confessional15' at checkout to save $15 off your first year!

    46 min
  4. How Market Segmentation Helps You Stop Competing with Everyone

    FEB 23

    How Market Segmentation Helps You Stop Competing with Everyone

    Is the gig economy really destroying professional pet care businesses, or are we misunderstanding the market entirely? We share how the pet care industry hasn't collapsed into a single low-price marketplace, but instead has segmented into distinct tiers. We explore the four layers of pet care—from exchange-based arrangements to structured professional teams—and what motivates clients in each one. It's critical to understand why competing across tiers leads to pricing conflicts, operational strain, and unclear messaging. Most importantly, we look at how clarity about your position in the market allows you to serve your clients exceptionally well instead of defensively reacting to everyone else. Main topics: Four-tier market framework Client priorities by segment Gig economy misconceptions Strategic positioning clarity Competing within your tier Main takeaway: In a segmented market, success does not come from competing everywhere. It comes from serving your tier exceptionally well and better than anybody else. If you feel like you're competing with every sitter, every app, every neighbor, and every daycare in town… you're going to feel exhausted. The reality is that the pet care industry isn't one flat marketplace. It's layered. Different clients want different things. Cost savings. Convenience. Relationship. Risk reduction. When you stop trying to appeal to every tier, your pricing gets clearer. Your messaging gets sharper. And your operations get stronger. Clarity is not just comforting. It's strategic. Links: Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional DogCo Launch Case Study

    33 min
  5. Building a Community-Driven Dog Walking Business with Jessica Sarcia

    FEB 18

    Building a Community-Driven Dog Walking Business with Jessica Sarcia

    How do you rebuild a pet care business from scratch and create something stronger than before? In this episode, Jessica Sarcia of Annie's Woof Pack shares how she went from navigating personal upheaval and COVID losses to building a thriving, community-based dog walking company. She talks about leaning into structure, clarity, and neighborhood relationships to grow her group walks and streamline her operations. Jessica also opens up about the emotional side of pet care and the deep bonds she forms with clients and their pets. Her story is a reminder that confidence, connection, and courage can transform your business. Main topics: Rebuilding after career changes Community-driven business growth Structure for group walks Clear client communication systems Emotional side of pet care Main takeaway: "I can't walk all of the dogs. I only have two hands, so networking is extremely important." Jessica's reminder hits home for so many pet care professionals. When we stop seeing each other as competition, we start building the community our clients—and their pets—truly deserve. In this episode, she shares how collaboration, structure, and communication shaped Annie's Woof Pack into a trusted neighborhood brand. Her story is a powerful example of what can happen when we choose connection over isolation in the pet care world. About our guest: Jessica Sarcia is the owner of Annie's Woof Pack, a thriving dog walking and pet sitting business based in West Bridgewater, Massachusetts. With more than 12 years of experience, she specializes in structured group walks, solo walks, pet sitting, transportation, and enrichment-based services. Jessica built her business on community relationships, clear communication, and a deep commitment to caring for pets through every stage of life. Her work reflects a blend of professionalism, compassion, and a genuine love for helping families feel supported Links: Annie's Woof Pack Website: https://annieswoofpack.com Instagram: https://instagram.com/annieswoofpack Facebook: https://facebook.com/annieswoofpack Check out our Starter Packs See all of our discounts! 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months Pet Perennials- Visit: https://petperennials.com/pages/register-for-a-business-account

    49 min
  6. Gaining Margin In Your Business

    FEB 16

    Gaining Margin In Your Business

    Are you building a successful pet care business — but feeling more stretched than ever? In this episode, we unpack what margin really means beyond profit and why losing it often happens after growth, not before. We explore financial, time, mental, operational, and strategic margin — and how each one impacts sustainability. We discuss how small exceptions, over-customization, and decision fatigue quietly erode your capacity. Most importantly, we share practical steps to intentionally rebuild margin so your business can absorb reality without breaking. Main topics:  Financial Margin and Profit Time Buffer and Capacity Decision Fatigue and Mental Load Operational Redundancy Systems Strategic CEO Thinking Space Main takeaway: "Margin is the space that allows your business to absorb reality without breaking." Most pet care business owners don't fail because they lack passion. They struggle because their systems slowly run out of space. When demand equals capacity every single day, one small disruption can feel catastrophic. Margin gives you breathing room — financially, mentally, and operationally. If your business feels fragile right now, the solution may not be more hustle. It may be more space. Links: Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters  Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional Viists petsit.com/join and use code 'confessional15' at checkout to save $15 off your first year!

    41 min
  7. The Unspoken Grief of Pet Sitters with Joni Sullivan

    FEB 11

    The Unspoken Grief of Pet Sitters with Joni Sullivan

    Earn 1 CEU: https://docs.google.com/forms/d/e/1FAIpQLSfaOdO8vwQU-xogogX8VcJesx_WqcWgBTh9ZvDO6xl5kxMS3A/viewform What do you do when the pets you care for pass away? In this deeply compassionate episode, Collin talks with Pet Loss Bereavement Specialist, Joni Sullivan, about the unique challenges pet professionals face when grieving. They discuss why it can be harder to process loss as a sitter or walker, how to support clients while protecting your own mental health, and what healthy grieving can look like. Joni shares the four stages of healing, creative rituals of remembrance, and how community helps prevent compassion fatigue. Together, they remind us that it's okay to cry—and that reaching out for help is one of the bravest things we can do. Main topics: Unique grief of pet professionals Healthy grieving and self-care Supporting clients through pet loss Community and emotional support Recognizing compassion fatigue Main takeaway: "Reaching out for help is one of the bravest things you can do." — Joni Sullivan In pet care, we're taught to stay strong for others—but that strength can sometimes silence our own needs. When we lose a client's pet or one of our own, it's easy to bury the pain under busy schedules and appointments. But true bravery isn't pretending we're okay—it's letting someone else hold space for us. Whether it's a trusted friend, a fellow sitter, or a support line, reaching out means you're choosing healing over isolation. You're not alone in this work, and you never have to be. About our guest: Joni Sullivan is a Certified Pet Loss Bereavement Specialist and the owner of Joan of Arc Pet Sitting, serving her community for over 27 years. With decades of experience in pet care, she's passionate about supporting both pet parents and professionals through the complex emotions of grief and loss. Joni facilitates monthly online grief support groups through the National Association of Professional Pet Sitters (NAPPS), creating safe, compassionate spaces for anyone mourning a beloved animal companion. Links: Earn 1 CEU: https://docs.google.com/forms/d/e/1FAIpQLSfaOdO8vwQU-xogogX8VcJesx_WqcWgBTh9ZvDO6xl5kxMS3A/viewform Joan of Arc Pet Sitting – info@joniarkpetsitting.com NAPPS Pet Loss Support Calls – Open to all pet parents and professionals 2nd Wednesday (quarterly): Pet Professionals Group 4th Wednesday (monthly): Open Support Group National Suicide Prevention Lifeline (U.S.) – Dial 988 or 1-800-273-8255 International Crisis Lines: Canada: 988 (national) U.K.: Samaritans – 116 123 Australia: Lifeline – 13 11 14 Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters   Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months   Viists petsit.com/join and use code 'confessional15' at checkout to save $15 off your first year!

    56 min
  8. Avoiding Pet Sitter Burnout

    FEB 9

    Avoiding Pet Sitter Burnout

    Get 1 CEU: https://docs.google.com/forms/d/e/1FAIpQLScJXcPevN-LyUK18mOj6oVMCBOKMV-s9vjRAZk8gAz_Ozstmw/viewform Have you ever wondered why burnout often hits right after you've "made it" and proven you're reliable? In this episode, we unpack what burnout is (and isn't), and why it's less about long hours and more about chronic overload, emotional labor, and a lack of control. We talk through common burnout triggers in pet sitting—unsafe pets, last-minute requests, unwanted services, always-on expectations, and team-related decision fatigue. We outline warning signs like dreading notifications, resenting great clients, cutting corners, and fantasizing about quitting without a plan. Finally, we share what actually helps: decision filters, simplified services and fewer exceptions, protected recovery time, letting go of perfectionism, reclaiming agency, and practicing gratitude as a stabilizing habit. Main topics: Burnout myths and definitions Decision fatigue and overload Triggers: safety and scope Warning signs in business Systems to regain agency Main takeaway: Burnout is information that you are experiencing. Burnout is information about what's going on. You have to dig into it. It's not a verdict. Burnout isn't a moral failure or proof you "can't handle it." It's a warning light telling you something in the business is out of alignment—boundaries, pricing, services, expectations, systems, or recovery time. The goal isn't always "work less," it's work with clarity, limits, and intention. If you're feeling the drift, don't shame yourself—diagnose what the signal is pointing to, then change what needs to change. Links: Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off 📞 Call us: (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: petsitterconfessional@gmail.com Full show notes and transcript Disclaimer: The views and opinions expressed by our guests are their own and do not necessarily reflect those of Pet Sitter Confessional, its hosts, or sponsors. We interview individuals based on their experience and expertise within the pet care industry. Any statements made outside of this platform, or unrelated to the topic discussed, are solely the responsibility of the guest. Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional  Pet Marketing Unleashed Visit: petmarketingunleashed.com Use code PSC15 to save 15% on your website template

    51 min
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4.9
out of 5
103 Ratings

About

Pet Sitter Confessional is the go-to podcast for pet sitters who want to grow, learn, and feel seen. Having run a pet sitting and dog walking business since 2012, Meghan and Collin share the real, behind-the-scenes life of professional pet sitting—from funny mishaps and tough lessons to business insights and personal stories. Each week, they also interview fellow sitters and industry pros to explore what it really takes to thrive in pet care. Whether you're just starting out or a seasoned pro, you'll find support, inspiration, and a community that truly gets it. Your story belongs here, too!

Information

  • Creator
    Pet Sitter Confessional, LLC
  • Years Active
    2019 - 2026
  • Episodes
    679
  • Rating
    Clean
  • Copyright
    © 2019-2026 Pet Sitter Confessional LLC
  • Show Website
    Pet Sitter Confessional

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