100 episodes

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat.

Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet.

It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic.

…But we wish for even more.

Private Practice Made Perfect Cathy Love

    • Business

Cathy Love is finally recording and producing The Private Practice Made Perfect Podcast. Its specifically for paediatric allied health professionals, it’s going to be fun. She likes a chat.

Cathy will bring a broad range of energetic people to the conversation. The outstanding guest list includes; allied health business owners, digital marketing specialists, accountants, HR advisers, writers, virtual assistants, IT specialists, friends, social media guru’s, possibly family and other generous folk she hasn’t roped in yet.

It takes a village to run a private practice. Finally we gather the tribe, harness collective wisdom and elegantly deliver it all direct to your earbuds. The plan to is share up all our private practice stories, business know how, wins, challenges and pearls of wisdom. The episodes will be conversational, short, informative and practical. Apologies in advance, it’s highly likely that there will be humour and deviation from the topic.

…But we wish for even more.

    Ingrid Moyle Interview – Securing Your Online Home

    Ingrid Moyle Interview – Securing Your Online Home

    Websites are homes of businesses online. And as we do in our real homes, we need to also secure our online homes. It’s one thing that we sometimes forget but is very important that we put time and effort into.

    In this episode of the PPMP Podcast, Ingrid Moyle, the Founding Director of Heart Harmony Communications joins us to talk all about websites. This is a very interesting topic for allied health business owners as this is, more often than not, not in our zone of genius. So, we really need to be well informed about it so that we can make the right decisions for our online home and business moving forward.

    Episode highlights:
    Ingrid’s work in the website world.
    Examples of things that hackers do on websites.
    The problem of websites not being updated.
    Ten website unmentionables
    GDPR and how is it relevant to securing websites.
    The services they offer to allied health business owners to secure their websites.

    Useful Links

    Updating Your Wordpress Site

    NDIS Support Worker Agency Manual

    Heart Harmony Communications Website

    Heart Harmony Communications Facebook

    Heart Harmony Communications Twitter

    Heart Harmony Communications LinkedIn

    Heart Harmony Communications YouTube

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 43 min
    Darren Finkelstein Interview – Bringing Accountability Into Your Life and Business

    Darren Finkelstein Interview – Bringing Accountability Into Your Life and Business

    As business owners, we need to do so many things, be there for so many people that we get overwhelmed and forget to prioritise what really matters. This is where an accountability coach can help us out… but what is an accountability coach and why do you need one?

    In this episode of the PPMP podcast, Darren Finkelstein, my personal accountability coach and the principal consultant at Tick Those Boxes, will help us understand what accountability is and its benefits, what an accountability coach is, the top 7 reasons why we don't get things done, and so much more. If you are an overwhelmed business owner needing help in prioritisation, this episode is for you.

    Episode highlights:
    What is an accountability coach.
    First things accountability coaches help with business owners with.
    Mapping prioritisation in business.
    Darren’s process of making to do lists with sticky notes.
    Focusing and setting up on what we plan to achieve.
    How Darren gets himself through the day and makes himself successful.
    Investing in developing the habit of working the list. 
    Top 7 reasons why people don’t get things done.
    How Darren works with people.

    Useful Links

    Tick Those Boxes Website

    Super To-Do List

    Top 7 Reasons Why People Don’t Get Things Done

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 42 min
    Hootan Mohseni Interview – Engaging with your Clients in an Efficient and Tech Savvy Way

    Hootan Mohseni Interview – Engaging with your Clients in an Efficient and Tech Savvy Way

    There are so many things that team members need to be able to do in your clinic. One of the most important is providing great customer service to clients. But did you know that it is possible for us to automate the mundane, day-to-day tasks that can take up so much time when we do it manually?

    Hootan Mohseni founding director of Cliniq Apps shares with us valuable information about Cliniq Apps. Cliniq Apps is an easy and effective way to free up your team to be able to do higher value tasks - from appointments, confirmations, reminders, and many more. He also tells us about the benefits of automation, how to start with Cliniq Apps, its best features and plans for the business.

    Episode highlights:
    A background on Cliniq Apps.
    The benefits of automating tasks in a business.
    Fears and feedback around automation.
    Starting with Cliniq Apps.
    The great things about the customer satisfaction survey in their system.
    Gauging your team’s performance through Cliniq Apps.
    How Cliniq Apps automates and fills people’s calendars.
    Hootan tells us more about the customisable app for clients that can be built within Cliniq App.
    The future of using personalised apps in health businesses.
    The power of Cliniq Apps and what it can do.
    Current features of Cliniq Apps and planned releases.

    Useful Links

    Cliniq Apps Website

    Cliniq Apps Facebook

    Cliniq Apps Twitter

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 46 min
    Natasha Hawker Interview – Hiring, Managing and Retaining Employees in your Allied Health Business

    Natasha Hawker Interview – Hiring, Managing and Retaining Employees in your Allied Health Business

    Human Resources is one of the hardest things to manage when it comes to business. Employee Matters is a company that helps small to medium businesses hire and manage better. They offer services on HR that is fully flexible depending on the needs of your business and help you maximise profitability and productivity through your employees.

    Natasha Hawker, Founder and Managing Director of Employee Matters, joins us in this episode of the Practice Made Perfect Podcast, to talk about all things HR. From recruitment, management, mental health in the workplace, and so much more. It was a wealth of knowledge talking to her and I’m happy to be sharing this conversation with you today.

    Episode highlights:
    Overview of Employee Matters
    Products & Services offered by Employee Matters
    Mental health in the workplace.
    Natasha’s understanding on the statistics on mental health and mental wellness for business owners.
    Mental wellness as self-care strategies.
    Mental health prevalence in the workforce.
    Natasha’s thoughts on Employment Assistance Providers (EAP) services.
    Recruitment as a pain point for businesses.
    Great ways to make applicants feel absolutely loved and involved as the next necessary teammate.
    Pro tips to think about on your Employee Value Proposition.
    Recruiting work of Employee Matters.
    Seeing students working as allied health assistants and transitioning to fully paid work.
    The importance of managers becoming great leaders.
    What it takes to run a great business.
    Tips and concerns on retaining people in the allied health industry.
    Natasha’s reasons for doing what she does, why she does it and how she helps businesses

    Useful Links

    Natasha Hawker Website

    Natasha Hawker LinkedIn

    From Hire to Fire and Everything in Between

    Employee Matters Website

    Source Bottle

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 44 min
    Everyday Independence Interview – Improving An Organisation and its Services Through a People-Centered Model

    Everyday Independence Interview – Improving An Organisation and its Services Through a People-Centered Model

    Everyday Independence is an allied health business that supports people with disability to reach their full potential and to enjoy an everyday life. They build on what is working and create changes in areas that are not by doing OT, physio and speech pathology.

    In this episode of the Private Practice Made Perfect Podcast, the Everyday Independence team - Ingrid Cole, Mal Healey and Leanne Healey - share their experience on how using a social model of disability and becoming a people-centered practice has helped them improve their team, participants, and business.

    Episode highlights:
    The roles of Ingrid, Mal and Leanne in Everyday Independence.
    What Everyday Independence is all about.
    The locations where their services are offered.
    Growth of Everyday Independence in the last 12 months.
    The changes needed to deliver services to participants under the NDIS.
    Where they got information on progressing towards a social model of disability.
    Impressions and comments of therapists who have shifted from medical type practices to more contemporary and person-centered practices.
    What a person-centered organisation looks like.
    The employee value proposition of Everyday Independence.
    Recruitment, workforce, and development training.
    The good bits they love about the NDIS.
    Challenges they have with the NDIS.
    The future of the NDIS and Everyday Independence.
    Career pathways in their organisation.
    Sharing learnings through their business journey

    Useful Links

    Everyday Independence Website

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 46 min
    Jeremy Streten Interview – Going Through The Business Legal Life Cycle to Achieve Business Success

    Jeremy Streten Interview – Going Through The Business Legal Life Cycle to Achieve Business Success

    What does it take to build a successful business? My guest today, Jeremy Streten is a lawyer and the CEO of The Business Legal Life Cycle. He is going to talk to us all about his book the Business Legal Life Cycle: How to Successfully Navigate Your Way from Start Up to Success. 

    Jeremy generously shares about what his book covers, understanding intellectual property and common legal growing pains SMEs are experiencing. It was a very interesting conversation and if you are an allied health business or any SME owner, you are going to want to listen to this.

    Episode highlights:
    Jeremy’s goal for writing his book
    His practice and the support they give to small business owners.
    Coming up with the model of The Business Legal Life Cycle
    The most common reasons why business owners don’t have lawyers in their team.
    A run-through on the 13 Phases discussed in his book.
    Suggestions for allied health business owners on what they can sell.
    Understanding Intellectual Property.
    The processes business owners need to go through to identify their intellectual property and get it protected.
    Main legal growing pains in SMEs.

    Useful Links

    Website for Listeners: Business Legal Life Cycle

    Business Legal Life Cycle Website

    The Business Legal Life Cycle Book

    Business Legal Life Cycle Twitter

    Business Legal Life Cycle Facebook

    Nacre Links: 

    Website

    LinkedIn

    Twitter

    Facebook

    Instagram

    Pinterest

    • 42 min

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