Allied Health Business Brilliance

Cathy Love

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

  1. 5d ago

    Pay Rises, Performance and Business Sustainability

    In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for an insightful conversation about one of the most challenging topics for Allied Health Business Owners: making confident decisions about pay rises. Rather than relying on industry norms or blanket annual increases, Cathy and Layland explore why salary decisions should be guided by business performance, financial capacity, and individual contribution. Together, they unpack how to move beyond a one-size-fits-all approach to salary reviews, offering valuable perspectives on balancing fairness, rewarding performance, and protecting the long-term sustainability of your business. Topics Covered Salary Reviews – Why annual pay rises shouldn’t be automatic and how to approach them strategically. Business Sustainability – Understanding what your business can realistically afford before making remuneration decisions. Performance-Based Pay – Recognising and rewarding high performers without treating every employee the same. Financial Planning – Using data, forecasting, and business metrics to make confident pay decisions. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  2. Jul 5

    Paediatric OT Business Growth, Playful Learning and POTCA

    In this episode, Cathy Love speaks with Rebecca Lockyer, Occupational Therapist and founder of Little Therapies on the Sunshine Coast. Rebecca shares the story of growing her paediatric OT practice from a mobile start-up launched just three weeks before COVID into a clinic-based, multidisciplinary Allied Health team. This conversation explores paediatric OT business growth, clinician-to-business-owner identity, team leadership, supervision, professional development, NDIS revenue diversification and the creation of Paediatric OT Conference Australia, also known as POTCA. Rebecca speaks honestly about the lessons learned through fast growth, business partnership, ethical profit, marketing confidence and building learning experiences that feel practical, playful and deeply connected to the Australian paediatric OT community. Topics covered on paediatric OT business growth, revenue diversification and POTCA: Paediatric OT business growth – Rebecca shares how Little Therapies grew from a COVID-era mobile start-up into a clinic-based team, shaped by stronger systems, values and sustainable decisions. Revenue diversification – Rebecca explores expanding beyond NDIS therapy into supervision, professional development, educator talks and report support, while staying grounded in quality and purpose. The Paediatric Occupational Therapy Conference Australia (POTCA) – Rebecca explains the vision behind Paediatric OT Conference Australia and why she wanted to create a professional development experience that brings Australian paediatric OTs together through practical learning, community, playfulness and meaningful connection. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  3. Jun 28

    Sole Traders, Tax Flow and Smarter Financial Admin

    In this episode, Cathy Love speaks with Karan Anand from Hnry about the financial admin load that sits behind self-employment, sole trading and running an Allied Health business. Karan explains how Hnry supports sole traders with income flow, tax calculations, GST, expenses, invoicing, BAS and tax returns, while keeping the process simple enough for business owners who would rather spend their time with clients, family or building the business. The conversation explores why Allied Health has become such a strong part of the self-employed economy, particularly with the rise of NDIS work, contracting and portfolio-style careers. Karan also shares data from the Hnry Sole Trader Pulse, including the reality that healthcare sole traders spend around eight hours a week on financial admin. Topics covered on sole trader tax, financial admin systems and cash flow confidence: Sole trader tax – The hidden admin load behind self-employment, and why Allied Health sole traders need clearer systems around tax, GST, expenses and reporting. Financial admin systems – Why good habits matter from the beginning, especially when managing invoices, receipts, payments and EOFY preparation. Cash flow confidence – How Hnry can work alongside platforms like Splose or Halaxy to support tax flow, payments and financial admin behind the scenes. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  4. Jun 21

    Budget Signals and the Next Season of Allied Health Business

    This is a timely conversation about what the federal budget is signalling for Allied Health Business Owners. This episode is a business conversation about what owners need to notice, question and prepare for as NDIS reform, Thriving Kids, tax changes, workforce movement and government decision-making continue to reshape the sector. Cathy and Layland discuss why this season requires more than clinical quality and a strong reputation. Allied Health businesses now need sharper financial discipline, stronger governance, clearer operations, compliance readiness, workforce strategy and owner-level thinking. Topics covered on budget signals, NDIS reform and business readiness: Budget signals – Layland explains why the federal budget does not give every answer, but it does show where government attention, pressure and future decisions may be heading. NDIS reform and Thriving Kids – Explore how reform, foundational supports and state-based procurement could reshape private Allied Health business models. Business structure and financial discipline – The episode looks at tax changes, succession planning, workforce movement, governance, operations and why owners need to think beyond day-to-day clinical delivery. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  5. Jun 14

    Burn In, Not Out – Boundaries, Burnout and Occupational Alignment

    In this episode, we welcome back Occupational Therapist, Allied Health Business Owner and Founder of the OT Lifestyle Movement, Rhiannon Crispe. Lovely Rhiannon shares the story behind the Burn In Model, a contemporary framework created to help clinicians, teams and everyday humans understand what fuels their inner fire, what dims it, and what boundaries are needed to protect it. This conversation moves through burnout, compassion fatigue, toxic systems, professional identity, creativity, parenting, business ownership and the deep need for occupational alignment in a sector experiencing enormous change. Topics covered on burnout, the Burn In Model, and boundaries: Burnout beyond the individual – Rhiannon explores burnout as more than personal stress, unpacking the role of systems, workload, environment and emotional load in Allied Health.The Burn In Model – A practical and visual framework for understanding what fuels our inner flame, what dims it, and what helps clinicians stay connected to meaningful work.Boundaries and occupational alignment – A grounded conversation about protecting energy, rebuilding boundaries and staying aligned with work, life and values during sector change. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  6. Jun 7

    Beyond Clinical Delivery – Governance, Risk and the Future

    In this episode of Allied Health Business Brilliance, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, for a timely conversation recorded during a significant week of sector change, policy discussion and budget anticipation. Cathy and Layland unpack the early signals emerging from the New South Wales procurement model, the likely implications for Thriving Kids, and what Allied Health Business Owners need to be thinking about now. This conversation goes beyond clinical service delivery. It looks at governance, evidence, risk exposure, diversification, subcontracting opportunities, government expectations, and the growing need for Allied Health businesses to operate with stronger commercial sophistication. For business owners watching NDIS reform, Thriving Kids, state budgets and procurement decisions unfold, this episode is a clear reminder: waiting quietly is not a strategy. Topics covered on clinical governance, business exposure, and diversification of Allied Health business: Governance is non-negotiable – Allied Health businesses need clear structures, reporting, evidence and risk management to be taken seriously in future contracting environments.Knowing your business risk exposure – why owners need to understand their revenue, referral, workforce and service model risks before reform impacts land.Diversification requires strategic business mindset – Explore future opportunities across schools, government, NGOs, subcontracting and existing business IP beyond direct clinical delivery. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  7. May 31

    No OTs, No NDIS – Advocacy in the Midst of Reform

    In this episode of Allied Health Business Brilliance, Cathy Love speaks with Michelle Oliver from Occupational Therapy Australia about the current pace of reform across the disability sector and what it means for OTs, Allied Health Business Owners, participants, children and families. Michelle shares OT Australia’s response to the new NDIS bill, the concerns surrounding functional capacity assessments, the impact of capacity building reductions, and the broader campaign behind “No OTs, No NDIS.” The conversation also explores Thriving Kids, state and territory procurement challenges, the need to include the existing private Allied Health workforce, and why advocacy needs to stay both loud and practical. Topics covered on NDIS reform, Thriving Kids, and advocacy boldly for OTs across the nation: NDIS reform and functional capacity assessmentsMichelle explains OT Australia’s concerns around the new NDIS bill, proposed eligibility changes, functional capacity assessments and the need for qualified OTs to be involved in shaping assessment models.Thriving Kids, procurement and private practice riskThe episode explores how Thriving Kids is shifting from national policy into state and territory implementation, with major concerns around procurement, workforce inclusion and the risk of excluding existing private providers.Advocacy, small business impact and the OT voiceMichelle outlines the work OT Australia is doing through submissions, ministerial meetings, member activation, webinars, upcoming Private Practice Day and the “No OTs, No NDIS” campaign. Resources Mentioned No OTs, No NDIS campaign P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Have a great podcast idea or know someone who should be part of the conversation? Email podcast@nacre.com.au Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

  8. May 24

    AI Reception and Smarter Client Flow in Allied Health

    In this episode of Allied Health Business Brilliance, Layland Webb speaks with Chris Baxter from Aeva about how AI reception technology is starting to reshape the way Allied Health businesses manage phone calls, bookings, cancellations and client communication. Chris explains how Aeva works as an AI receptionist for clinics, helping reduce missed calls, support after-hours enquiries, manage bookings and reschedules, and reconnect with clients who have not booked follow-up appointments. The conversation also covers practice management software integration, data privacy, client experience, outbound calls, and where AI may support busy Allied Health teams without adding more pressure to admin staff. Topics covered on AI reception, client flow and Allied Health business operations: AI reception and smarter call handling – Chris explains how Aeva helps Allied Health businesses respond to missed calls, after-hours enquiries, cancellations and booking changes, while integrating with other practice management systems to keep client flow moving. Privacy, compliance and client trust – Chris outlines how call data, recordings and client information are managed, including Australian data storage, privacy principles, and limiting access to necessary information only. Client reactivation and future use cases – The conversation looks at outbound AI calls, including rebooking inactive clients, supporting practitioner sick-day rescheduling, and responding quickly to new enquiries from marketing campaigns. Resources Mentioned Visit Aeva hereEnjoy a 20% discount on your first month of an Aeva subscription with the code: AHBBPODCAST P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

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Ratings & Reviews

3.5
out of 5
2 Ratings

About

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

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