Allied Health Business Brilliance

Cathy Love
  • 3.5 (2)
  • BUSINESS
  • UPDATED WEEKLY

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

  1. 2D AGO

    Why Your Marketing Needs to Start Before Referrals Begin

    In this episode, Cathy Love speaks with Kait Cummins about a marketing challenge that many Allied Health Business Owners are experiencing. There is effort, activity, and visibility, yet conversion is not following. This conversation focuses on where that gap can occur. Cathy and Kait explore the reality that many businesses are still speaking to families too late. By the time marketing reaches them, those families may already be in the system, already informed, or already working with another provider. Instead, the discussion turns to an earlier point in the journey. The stage where parents sense something is not quite right, but do not yet have a diagnosis, clear language, or direction. They also touch on how tools such as AI within platforms like Meta are being used to better understand audience targeting and refine who the message is actually reaching. Alongside this, Kait shares a practical example of how a straightforward piece of work led to broader opportunities, including government engagement. It is a grounded reminder that clear, well-executed work can open doors without needing to be overly complex. Topics covered on marketing strategy, audience timing, and business positioning: Marketing too late in the journey – Many Allied Health businesses are speaking to families once they are already in the system, missing the earlier window of influence.Reaching the parent before it’s too late – The episode explores how to communicate with families who know something is not right but are not yet searching for therapy or specific services.Using AI and platforms to refine targeting – A brief look at how tools within Meta are helping to better define avatars and improve where marketing is directed. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us this May for Thriving Providers Bootcamp to assess your business and plan your next steps as Thriving Kids reform unfolds. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    40 min

  2. APR 26

    Thriving Kids, Business Risk and the Work You Cannot Avoid

    In this solo episode, Cathy Love speaks directly to Allied Health Business Owners who are feeling the weight of uncertainty around Thriving Kids and the broader reforms reshaping early childhood intervention. Rather than offering predictions or a policy explainer, Cathy focuses on the business mindset and practical leadership required when the system is still forming. Cathy explores the structural nature of the changes ahead, including revenue exposure, referral concentration, evolving decision-makers, and the danger of slipping into “wait and see” mode. She challenges owners to get clearer on their numbers, assess risk honestly, strengthen key relationships, and make deliberate choices that protect both current viability and future relevance. Topics covered on Thriving Kids, business risks and strategic response: Revenue and referral exposure – Cathy examines where Allied Health Business Owners may be most exposed, from early intervention funding shifts to referral concentration and cohort risk.Business risks – She unpacks the signals already on the table and why smart providers need to think ahead about future access pathways, partnerships and relevance.Why delay is not strategic – Cathy challenges the “wait and see” mindset and explains why clearer numbers, better thinking and timely action matter now. Related Episodes Episode 393: Leadership Under Pressure – Reform, Tension and the Decisions AheadEpisode 390: Thriving Kids, Foundational Supports & the Hidden Cost of Waiting P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Take the early step and join the Thriving Providers Bootcamp happening in May. Connect with Nacre Consulting: Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    28 min

  3. APR 19

    Leadership Under Pressure – Reform, Tension and the Decisions Ahead

    In this solo episode, Cathy Love pulls back the curtain on what has been filling her days, her headspace, and her conversations lately. From phone calls with Allied Health Business Owners across the country to discussions with advocates, stakeholders and politicians, this is a grounded reflection on what leadership looks like when the sector feels uncertain, pressured and in transition. Cathy shares what she has been reading, what she has been listening to, and what has been helping her think more clearly as reforms continue to unfold across the NDIS, Foundational Supports, Thriving Kids and aged care. She also reflects on the difference between stress and tension, the value of thinking space, and why business owners need to stay connected, steady and responsive in moments like this. Topics covered on leadership under pressure, thinking space and business readiness: What Cathy is hearing from Allied Health Business Owners – Cathy shares what is coming through in coaching conversations right now, including concerns about reform, readiness, decision-making and how owners are supporting both their people and their businesses. Why tension is not always a bad thing – A powerful idea from Seth Godin helps reframe tension as something that can signal movement, possibility and meaningful change, rather than something to avoid. What is helping Cathy stay steady and clear – Cathy talks through the books, podcasts, conversations and personal rhythms helping her stay thoughtful and grounded while leading through a demanding season. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Secure Early Bird tickets for the upcoming Thriving Providers Bootcamp. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    21 min

  4. APR 12

    Project Management for Allied Health Business Owners – Turning Ideas Into Action

    In this episode of Allied Health Business Brilliance, Cathy Love is joined by Nacre Consulting teammate Regina Jean-Francois, who works across project management, podcast coordination, communications and marketing. Together, they unpack what project management really means in a growing business and why it matters far beyond a simple to-do list. This conversation explores how good project management helps Allied Health Business Owners move ideas out of their heads and into strong actionable steps. Cathy and Regina discuss the systems, tools and team habits that help work get done at Nacre, including Asana, workflows, automation, accountability, and the importance of designing a project properly before jumping into delivery. They also reflect on why project management is a learnable skill, why email is a poor way to run complex work, and how structure creates better outcomes for teams, clients and the business as a whole. Topics covered on project management, systems and business operations: Project management basics – Why project management is the structure that moves ideas out of your head and into action, outcomes and repeatable delivery. Systems and workflow design – How various tools like Asana, SharePoint, ActiveCampaign, Zapier, Planable and Systemhub help Nacre coordinate campaigns, content, communication and team handovers more effectively. Business operations and accountability – Why growing businesses need more than a to-do list, including clearer ownership, stronger team accountability, better visibility across projects, and measures that show whether the work actually achieved something. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join our Foundational Supports for Thriving Providers Masterclass! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    33 min

  5. APR 5

    Innovative Occupational Therapy, Driving Assessments and Business Resilience

    Cathy Love speaks with Jenny Gribbin, Founding Director of Driving Well Occupational Therapy in Brisbane, about building a specialist occupational therapy business in the driving and vehicle modification space. Jenny reflects on her journey from launching a side hustle at her kitchen table in 2016 to leading a small but mighty team, while staying deeply connected to the core purpose of occupational therapy: helping people return to the activities they need and want to do. Together, Cathy and Jenny explore the clinical depth of driving-related OT, the importance of mentoring, supervision and professional interest groups, and the role innovation has played in Jenny’s work. They also discuss online toolkits, learner driver supports, senior driver preparation, clinical education, revenue diversification, and why Allied Health Business Owners cannot afford to take a “wait and see” approach in a changing sector. Topics covered on occupational therapy innovation, driving assessments, and business resilience: Specialist OT in driving and vehicle modifications – Jenny unpacks the complexity of working with senior drivers, experienced drivers returning after injury or illness, and learner drivers who need tailored preparation and support. Innovation, education and diversified service offers – Cathy and Jenny discuss how real clinical problems led to new tools, short courses, online resources, supervision, training opportunities and broader service development.Professional leadership and business resilience – The conversation highlights Jenny’s contribution to OT interest groups, national driving task force work, conference leadership, and the importance of strong support networks when navigating uncertainty and reform. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in our upcoming Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    45 min

  6. MAR 29

    Thriving Kids, Foundational Supports & the Hidden Cost of Waiting

    In this episode, Cathy Love and Layland Webb unpack the growing pressure, uncertainty, and strategic questions surrounding Thriving Kids and Foundational Supports for Allied Health Business Owners. Cathy shares why she pulled together a Victorian working party of Business Owners to discuss what is known, what is missing, and what action needs to happen next. Together, Cathy and Layland also reflect on the PRECI webinar, the lack of clear communication to the sector, and the frustration many providers are feeling whilst significant reform signals continue to emerge without enough practical guidance. This conversation also explores Nacre’s recent white paper, the risks of waiting too long to respond, and why Business Owners may need to think differently about diversification, decision-making, and future readiness. Topics covered on Thriving Kids, Foundational Supports, sector pressure, and business readiness. The Victorian Thriving Kids working party – Cathy shares how a small group of Allied Health Business Owners came together in Melbourne to discuss what they know, what they do not know, and how a submission is now being shaped for state government. The PRECI webinar and sector frustration – Cathy and Layland reflect on the tension that followed the webinar, including the concerns raised by Business Owners about viability, representation, and the lack of practical answers. What Allied Health Business Owners need to do now – The conversation explores why “wait and see” is not a strategy, the hidden cost of delay, and why diversification and different commercial thinking may now be essential. Resources Mentioned White paper: What the No Child Left Behind report signals for Allied Health Business Owners found in Foundational Supports for Thriving Providers blog Masterclass in April: Foundational Supports for Thriving Providers A 4-day Bootcamp in May for Allied Health Business Owners P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    41 min

  7. MAR 22

    HR Shifts, Fair Work Pressure & What Allied Health Businesses Must Get Right

    In this episode, Cathy Love speaks with Chris Smith, CEO of Happy HR, about the rapidly evolving HR and Fair Work landscape and what it means for Allied Health Business Owners. With increasing regulatory pressure, shifting compliance expectations, and new attention on psychosocial safety, keeping up is becoming more complex than ever. Chris brings a practical perspective from working across industries, unpacking key changes around record keeping, time tracking, worker classification, and pay transparency. Together, they explore why even well-intentioned business owners can fall out of compliance, and what systems, tools, and thinking are required to stay on track. Topics covered on HR compliance, Fair Work changes, and workforce management: Fair Work & Regulatory Pressure – The growing complexity of workplace laws, increased enforcement, and why directors are carrying more responsibility than ever. Record Keeping & Time Tracking – Why accurate timesheets are no longer optional, how awards and penalties interact, and the risks of getting payroll wrong. Worker Classification & Pay Transparency – The tightening rules around employee vs contractor arrangements and the push for clearer, fairer pay structures. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    44 min

  8. MAR 15

    Plan Managers, Payment Delays & the NDIS Rules No One Can Ignore

    In this episode, Cathy Love speaks with Vanita Clark, Director of Freedom Plan Management, about the often-misunderstood role of plan managers in the NDIS. Drawing on her experience across disability services, multidisciplinary Allied Health businesses, and plan management, Vanita shares a practical perspective on compliance, invoicing, collaboration, and participant funding oversight. Together, Cathy and Vanita unpack what delays provider payments, why accurate invoicing matters, and how quarterly funding periods have increased operational pressure for both providers and plan managers. They also touch on group invoicing, late cancellations, the in-and-out lists, assistive technology recommendations, and the wider reform environment shaping the NDIS. Topics covered on plan management, NDIS invoicing, and quarterly funding periods: What plan managers actually do – Checking invoice compliance, confirming correct support categories and line items, verifying available funds, and managing financial risk.NDIS invoicing that delays payment – Common provider errors such as incorrect line item numbers, missing bank details, and poorly configured practice management systems.Quarterly funding periods and payment pressure – How funding periods have changed plan management through tighter budgeting oversight, software changes, and the challenge of exhausted funding periods. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join Foundational Support for Thriving Providers Masterclass in April. Connect with Nacre Consulting: Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    43 min
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Ratings & Reviews

3.5
out of 5
2 Ratings

About

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

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