Allied Health Business Brilliance

Cathy Love
  • 3.5 (2)
  • BUSINESS
  • UPDATED WEEKLY

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

  1. 3D AGO

    Thriving Kids, Foundational Supports & the Hidden Cost of Waiting

    In this episode, Cathy Love and Layland Webb unpack the growing pressure, uncertainty, and strategic questions surrounding Thriving Kids and Foundational Supports for Allied Health Business Owners. Cathy shares why she pulled together a Victorian working party of Business Owners to discuss what is known, what is missing, and what action needs to happen next. Together, Cathy and Layland also reflect on the PRECI webinar, the lack of clear communication to the sector, and the frustration many providers are feeling whilst significant reform signals continue to emerge without enough practical guidance. This conversation also explores Nacre’s recent white paper, the risks of waiting too long to respond, and why Business Owners may need to think differently about diversification, decision-making, and future readiness. Topics covered on Thriving Kids, Foundational Supports, sector pressure, and business readiness. The Victorian Thriving Kids working party – Cathy shares how a small group of Allied Health Business Owners came together in Melbourne to discuss what they know, what they do not know, and how a submission is now being shaped for state government. The PRECI webinar and sector frustration – Cathy and Layland reflect on the tension that followed the webinar, including the concerns raised by Business Owners about viability, representation, and the lack of practical answers. What Allied Health Business Owners need to do now – The conversation explores why “wait and see” is not a strategy, the hidden cost of delay, and why diversification and different commercial thinking may now be essential. Resources Mentioned White paper: What the No Child Left Behind report signals for Allied Health Business Owners found in Foundational Supports for Thriving Providers blog Masterclass in April: Foundational Supports for Thriving Providers A 4-day Bootcamp in May for Allied Health Business Owners P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    41 min

  2. MAR 22

    HR Shifts, Fair Work Pressure & What Allied Health Businesses Must Get Right

    In this episode, Cathy Love speaks with Chris Smith, CEO of Happy HR, about the rapidly evolving HR and Fair Work landscape and what it means for Allied Health Business Owners. With increasing regulatory pressure, shifting compliance expectations, and new attention on psychosocial safety, keeping up is becoming more complex than ever. Chris brings a practical perspective from working across industries, unpacking key changes around record keeping, time tracking, worker classification, and pay transparency. Together, they explore why even well-intentioned business owners can fall out of compliance, and what systems, tools, and thinking are required to stay on track. Topics covered on HR compliance, Fair Work changes, and workforce management: Fair Work & Regulatory Pressure – The growing complexity of workplace laws, increased enforcement, and why directors are carrying more responsibility than ever. Record Keeping & Time Tracking – Why accurate timesheets are no longer optional, how awards and penalties interact, and the risks of getting payroll wrong. Worker Classification & Pay Transparency – The tightening rules around employee vs contractor arrangements and the push for clearer, fairer pay structures. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    44 min

  3. MAR 15

    Plan Managers, Payment Delays & the NDIS Rules No One Can Ignore

    In this episode, Cathy Love speaks with Vanita Clark, Director of Freedom Plan Management, about the often-misunderstood role of plan managers in the NDIS. Drawing on her experience across disability services, multidisciplinary Allied Health businesses, and plan management, Vanita shares a practical perspective on compliance, invoicing, collaboration, and participant funding oversight. Together, Cathy and Vanita unpack what delays provider payments, why accurate invoicing matters, and how quarterly funding periods have increased operational pressure for both providers and plan managers. They also touch on group invoicing, late cancellations, the in-and-out lists, assistive technology recommendations, and the wider reform environment shaping the NDIS. Topics covered on plan management, NDIS invoicing, and quarterly funding periods: What plan managers actually do – Checking invoice compliance, confirming correct support categories and line items, verifying available funds, and managing financial risk.NDIS invoicing that delays payment – Common provider errors such as incorrect line item numbers, missing bank details, and poorly configured practice management systems.Quarterly funding periods and payment pressure – How funding periods have changed plan management through tighter budgeting oversight, software changes, and the challenge of exhausted funding periods. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join Foundational Support for Thriving Providers Masterclass in April. Connect with Nacre Consulting: Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    43 min

  4. MAR 8 ·  BONUS

    Rerun: Systems That Stick – Start Small, Save Time & Build Culture

    If “systems” makes your palm sweat, this rerun is for you. Layland Webb (Business Manager at Nacre Consulting) with Marcus Jean-Francois (Systems Champion, Client Concierge, and Coach) cut through the noise and make systems feel practical and doable. You’ll hear what “systems” actually means (hint: Standard Operating Procedures, not software), why you don’t need to document everything to get results, and how to start with one high-impact system that saves time fast. They also unpack the common objections: “I don’t have time” “It’s all in my head” “My team won’t follow them” and “I don’t know where to begin”There are clear ways to build buy-in, reduce risk, and create a culture where systems actually stick. You just need to know how and where to start. Topics covered on time-saving systems, risk & resilience, team buy-in: Time-saving systems – why spending a little time documenting now saves countless hours later. Risk & resilience – moving “all in your head” knowledge into clear processes to avoid gaps and mistakes. Team buy-in – involving staff in writing and testing systems so they actually stick. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Doors are closing. Join our Melbourne in-person workshop on 20th March. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    37 min

  5. MAR 1

    I-CAN Assessments, Foundational Supports & Funding Period Pressure

    Joining Cathy Love this week is Sara Gingold, Editor-in-Chief of the Disability Services Consulting (DSC) Resource Hub, to unpack the fast-moving changes shaping the NDIS through an Allied Health Business lens. They explore the shift toward I-CAN (Instrument for the Classification and Assessment of Support Needs) as the foundation for new NDIA-led Support Needs Assessments, and the unanswered questions about how assessment data will translate into individual budgets. They also examine the proposed Foundational Supports framework, including the Thriving Kids program, and what these reforms could mean for children currently receiving NDIS-funded therapy. The episode also addresses mounting provider pressures ranging from therapy operational guideline updates and pricing uncertainty to the real-world disruption caused by quarterly funding periods. Throughout the discussion, Sara brings clear sector perspective, and key reflections for Allied Health Business Owners navigating uncertainty. Topics covered on I-CAN & Support Needs Assessments, Foundational Supports & Thriving Kids, & operational pressure points for providers: I-CAN & Support Needs Assessments – The critical unanswered question remains: how will I-CAN results translate into a participant’s budget? Foundational Supports & Thriving Kids – An overview of the proposed Foundational Supports model, including Thriving Kids for children with mild to moderate developmental delay and autism, and the complexities of state and territory negotiations still underway. Operational pressure points for providers – New therapy operational guidelines, discussions around differentiated pricing, the impact of recent price changes across therapy disciplines. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: A workshop not to be missed. Join us in-person this March in Melbourne. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    43 min

  6. FEB 22

    Smarter Marketing, Safer Revenue – Diversify Your Offer Strategically

    In this episode, Cathy Love and Layland Webb unpack what “smarter marketing” really means for Allied Health Business Owners—and why it’s inseparable from revenue diversification. They explore how many practices become overly reliant on one narrow niche or one primary funding source, then feel blindsided when conditions shift. The solution isn’t a dramatic pivot overnight—it’s knowing where your revenue actually comes from, widening your thinking, and making deliberate small moves that add up over time. You’ll also hear the marketing principles that matter most right now: understanding what your audience truly needs (not what you want to say), distinguishing between transactional and relational marketing, and why “always on” marketing protects your practice long before someone is ready to enquire. This conversation is practical, candid, and designed to help you replace “wait and see” with a plan. Topics covered on revenue diversification, always-on marketing, transactional vs relational marketing: Revenue diversification – The difference between adding services vs restructuring revenue streams Always-on marketing – Why marketing must be “always on” (and what happens when you leave it too late) Transactional vs relational marketing – The difference between transactional and relational marketing in Allied Health (and why both matter) P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in Melbourne this 20th March for an in-person workshop. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    40 min

  7. FEB 15

    Reflexive Regulation Through Breathing – Letting the Body Lead

    In this episode of Allied Health Business Brilliance, Cathy Love is joined by Angie (Angelina) Saunders, Founding Director of the Online Breathing Academy, for a grounded, science-informed conversation about stress, breathing, and self-regulation. Angie shares her personal journey from fast-paced production life, postnatal depletion, and emotional reactivity into the field of behavioural breathwork. Together, Cathy and Angie unpack why controlling the breath can keep people functioning while still operating at a physiological deficit — and why reflexive regulation, where the body leads, creates more sustainable calm, clarity, and capacity. The conversation also explores how breathing patterns influence leadership decisions, energy management, and recovery for business owners under constant pressure. Topics covered on reflexive regulation, stress breathing, self-regulation, business decision-making: Reflexive breathing vs forced calm – Why “just take a deep breath” can backfire and what works more effectively instead. Stress breathing patterns – How stress shows up through shallow, rapid, irregular breathing, sighing, or yawning — and why it’s highly individual. CO₂ and nervous system regulation – The role of carbon dioxide in oxygen delivery, emotional regulation, and cognitive clarity. Breathing, rest, and leadership capacity – How rest, sleep, hydration, nourishment, and breathing interact to support better business decisions. Resources Mentioned Online Breathing Academy – https://www.onlinebreathingacademy.com/ Podcast: Breathing Edge Podcast page – https://www.breatheme.com/the-breathing-edge-podcast Book – 8 Superhuman Habits P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in-person this March for The Allied Health Business Reset. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    42 min

  8. FEB 8

    Capable, Committed, and Stuck – Working Harder Isn’t Your Solution

    If your Allied Health business is busy — yet still feels heavy — this episode is for you. In this solo conversation, Cathy Love speaks to Allied Health Business Owners who are highly capable, deeply committed, and working incredibly hard — but still feeling stuck. This episode explores why effort alone isn’t creating clarity, confidence, or momentum. Cathy unpacks what happens when Business Owners are too close to the work, making decisions on the fly, carrying the emotional and financial load, and quietly guessing their way forward in an increasingly complex sector. This is not about motivation. It’s about leadership, perspective, and why stepping up and out of your business is essential. Topics covered on capability without clarity, decision fatigue, and stepping up to the challenge: Capability without clarity – Why being skilled and committed isn’t enough when you’re too close to the work Decision fatigue and reactivity – How constant on-the-run decisions quietly drain confidence and momentum Stepping up and out – What changes when you create space to stop guessing and start leading deliberately P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Learn more about The Allied Health Business Reset in-person workshop! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    21 min
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Ratings & Reviews

3.5
out of 5
2 Ratings

About

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

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