85 episodes

Real Estate Excellence is a unique podcast where you will hear from the best of the best in real estate. A real estate transaction involves many individuals working in their area of expertise. Whether it is the agent, loan officer, home inspector to name a few there are many professionals involved. You will hear from the best in each of these professions and what makes them great. Tips and tricks, trials and tribulations they have all encountered and overcome to help you be the best at what you do. Whether you are an experienced agent or rookie, a homebuyer or seller, or just someone who is involved in the real estate industry in general you will benefit from this podcast.

Real Estate Excellence Tracy Hayes

    • Business
    • 5.0 • 9 Ratings

Real Estate Excellence is a unique podcast where you will hear from the best of the best in real estate. A real estate transaction involves many individuals working in their area of expertise. Whether it is the agent, loan officer, home inspector to name a few there are many professionals involved. You will hear from the best in each of these professions and what makes them great. Tips and tricks, trials and tribulations they have all encountered and overcome to help you be the best at what you do. Whether you are an experienced agent or rookie, a homebuyer or seller, or just someone who is involved in the real estate industry in general you will benefit from this podcast.

    Christela Amonkou: Failure Was Not An Option

    Christela Amonkou: Failure Was Not An Option

    Christela Amonkou shares her story of coming to the United States from Haiti and beginning her career in real estate. She shares her time at UNF and how real estate class sparked her interest in the industry. Christella shares how she became a top agent in Jacksonville through specializing in first-time home ownership, people with credit restoration needs, and helping clients understand the importance of the role homeownership plays in building generational wealth. She also recalls how she had a deep soul search and realized that she wanted to do something for herself, rather than just be available for her children. For Christela, it’s as much about the relationship she builds with her clients as it is about the real estate transaction. 
     
    Christela Amonkou is now a member of the Million Dollar Club with Engel & Völkers Jacksonville and a Ruby Elite recipient in 2021. She was one of the top producers in the Berkshire Hathaway HomeServices Mandarin office and an honored member of Berkshire Hathaway HomeServices’ President Circle, placing her in the top 5% of Realtors company-wide. She has consistently been a multi-million dollar producer in 2018, 2019, and 2020. She is a Certified Relocation Specialist and Residential Sales (C.R.S.). Christela accomplished becoming a Million Dollar Producer in her first year of real estate in 2018. She became a member of the Honor Society in 2019 and a Member of the President’s Circle in 2020, just four years after entering the real estate 
     
    [00:01 - 14:08] Opening Segment
    Introducing Christela to the show Brief background and career How her interest in real estate sparked and decided never to work for someone else again  
    [14:09 - 30:33] Walking the Talk as a Broker
    Christela shares her high expectations when she started at real estate Christela stresses the importance of interviewing a broker before signing with them Having a business plan and goals in mind Christela’s advice to agents is to reach out to top-level professionals for guidance and support One of the key things that successful agents do is focus on the basics, such as working in their sphere and adding value to listings Christela recommends taking courses and absorbing real estate information from multiple sources



    [30:33 - 50:38] Education In All Forms
    Why agents should always be educated in the current real estate trends Regularly attending training to stay up-to-date on the latest industry changes Christela talks about the importance of having a transaction coordinator  How this can shorten the learning curve for agents Consistency is key in order to keep your clients Christela emphasizes the importance of family communication and having a financial goal  
    [50:39 - 53:21] Closing Segment
    Final words See the links below to connect with Christela


    Quotes:
     
    “We are helping clients in their biggest decisions and biggest investments…I’m not just your real estate agent, I’m your advisor.” - Christela Amonkou




    Connect with Christela through LinkedIn, Twitter, Facebook, and YouTube, or visit Christelalegacygroup.com.



    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!

    • 53 min
    Josh and Katelynn Cotton: The Cotton Team 904

    Josh and Katelynn Cotton: The Cotton Team 904

    Josh & Katelynn Cotton are the team leaders of The Cotton Team 904 at Round Table Realty, joined by several other top agents. Their team is passionate about all things Real Estate, from first-time home buyers to cross-state relocation, to savvy investors! The team is thrilled to have the opportunity to provide buyers and sellers with 5-star, top-tier service throughout the entire process from beginning to end.
     
    They are excited to break the mold from traditional real estate by utilizing innovative, hyper-targeted marketing strategies, and modern technology to work hand in hand with professional creative teams throughout their office to list and sell your home. There’s always a smiling team member ready to answer questions, educate or help navigate buyers and sellers throughout this exciting process. Have any questions at all, don’t hesitate to reach out to The Cotton Team 904!



    [00:00 - 12:39] Opening Segment
    Introducing Kaitlynn and Josh to the show Brief background, education, career, and how they met How Katelynn and Josh started selling houses  
    [12:40 - 27:49] Helping Newer Agents Get Started
    Running your team correctly through having guidelines and short-term goals The importance of getting up-to-date in the market in order to pivot The real estate industry is often very hierarchical, with experienced agents giving guidance to newer agents Online leads are awesome, but the conversion is only 10%  
    [27:50 - 42:10] Keeping Yourself Ahead in Order to Lead
    Doing everything by example The pros of doing door-to-door How short-term goal planning keeps agents focused The internal challenges Josh and Kaitlynn experienced in order to grow How social media helps flourish relationships  
    [42:11 - 59:28] The Right Mindset in Investing in Others
    Agents need to stay in touch with their past customers in order to maintain a relationship and referral network Agents need to be proactive in networking with new people It takes a lot of energy and effort to run a successful team, and agents need to be involved in order to maintain success Hanging out and surrounding yourself with successful people .
    [59:29 - 01:16:59] The Importance of Showing Up
    Showing up in order to build relationships and be part of a team The real estate industry is hard and requires long hours and lots of work It is important to interview your broker and figure out what expectations you have for them It is also important to be full-time or part-time to be successful in the real estate industry Consistency is key to producing high-quality results


    [01:16:49 - 01:25:08] Closing Segment
    Final words See the links below to connect with The Cotton Team 904  
    Quotes:
     
    “At the end of the day, online leads are awesome, but the conversion is only like, 10%.” - Katelynn Cotton
     
    “Real estate is not easy. You’re chasing people’s business all the time. And this is an oversaturated market. And, buyers are liars sometimes. They’re not the most committed.” - Katelynn Cotton
     
    “People are coming and going a lot more. So, you always just have to be out there networking with new people.” - Josh cotton



    Connect with the Cotton Team 904 through Instagram Facebook, and YouTube, or visit www.welcomehome904.com. 



    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!    

    • 1 hr 25 min
    Paige Wajsman: Solid Career of Consistency and Education

    Paige Wajsman: Solid Career of Consistency and Education

    Paige Wejsman is a 17-year real estate veteran at Keller Williams Jacksonville Realty. In this episode, Paige discusses how important relationships are in real estate and how listening to the best people can help you to learn and grow much faster. She also advises agents to be competent and knowledgeable in their field so that they can compete with the best. Finally, she emphasizes the importance of having a lifestyle that reflects your profession and how being near different water accesses can make Northeast Florida a great place to live.
     
    Upon graduating from the University of Florida, Paige Wejsman entered her field of study that led her to several positions including working at a local high school. Needing the flexibility to create her schedule to accommodate her children she entered into real estate. With her continued consistent focus on educating herself, attending industry events, and most importantly surrounding herself with other successful agents Paige has become the best of the best.  



    [00:01 - 18:52] Opening Segment
    Welcoming Paige to the show Brief background The Millionaire Real Estate Agent by Gary Keller Hiring somebody to do the non-important things Making a list of things you don't find joy in doing  
    [18:52 - 25:09] Getting Mentorship From Top Professionals
    Paige talks about Keller Williams as a mentor The importance of having a fresh mental mojo  Surround yourself with 5 people who are better than you Education is important for real estate agents to stay fresh and learn new things  
    [25:10 - 50:55] The Role of Social Media in Real Estate
    Social media is a window for both personal and business events Paige shares the initial challenges in her career Being a stay-at-home agent Paige’s go-to resource Airbnb groups Jeff Glover The importance of casual socializing in business in forming relationships What is an open house done right? The importance of doing the basic steps in having an open house  
    [50:55 - 63:14] Closing Segment
    2-3 things that are important for a real estate agent Prioritizing relationships rather than money Final words See the links below to connect with Paige!  
    Quotes:
     
    “We’re not all the same, right? Some people love details and paperwork, some love sales, negotiating, and making phone calls…it’s right. We are all specialized.” - Paige Wajsman



    Connect with Paige through LinkedIn, Instagram, Facebook, Youtube, or visit www.paigewajsman.com.
     
    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!

    • 1 hr 3 min
    Theo Fulger: Focused and Driven

    Theo Fulger: Focused and Driven

    Not everything is taught at school, so it’s important to take as much knowledge and lessons out of every deal as possible. In this conversation, we talk about how Theo Fulger transitioned from sports to real estate. Theo shares how he advanced his real estate career in just over 2 years, and how being an athlete has helped him in the industry. As a savvy young realtor from DJ & Lindsey, Theo also shares his personal development and how he manages to stay on top of his game. If you’re a college student looking for direction after graduating, or a real estate agent looking for good wisdom, this episode is for you!
     
    [00:01 - 13:26] Opening Segment  
    Introducing Theo to the show Brief background He is currently a top producer on the DJ & Lindsey team  Developing maturity in college Theo shares his experiences in the stock market  
    [13:27 - 26:57] Transitioning Into Real Estate
    Theo’s advice to those who are just getting started Speak with someone successful Having a good mentor The questions that Theo asks brokers and agents The importance of having a structure Theo’s current vision after a couple of years of success  
    [26:58 - 44:17] Personal Development and Staying Sharp
    Learning a thing or two in every deal Theo talks about the importance of self-education and the different readily available resources How Theo deals with home inspections The importance of keeping timelines tight as a listing agent  
    [44:18 - 61:26] Advancing Your Career Under 3 Years
    Efficiency in having a structured team Theo shares the expectations at DJ & Lindsey The importance of knowledge and education in the business How these show up in how people speak Theo shares his struggles and roadblocks Understanding that everyone is different Theo shares the most influential people in his career The importance of doing everything consistently and building a regimen  
    [61:27 - 64:08] Closing Segment
    Final words See the links below to connect with Theo!  
    Quotes:
     
    “They go to college because they're told that’s what they’re supposed to do. So then you’re kinda chasing this paper but you’re not sure what you want to do.” - Theo Fulger
     
    “It is important as a new agent to have that structure, and to ramp up your business as fast as possible.” - Theo Fulger
     
    “Make sure that you learn at least one new thing from each deal to build your arsenal of understanding and knowledge because every deal is different. And you can always find one new thing to learn.” - Theo Fulger



    Connect with Theo through Facebook, or email him at theofulger@gmail.com.



    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!  

    • 1 hr 4 min
    Team Heather and Danielle

    Team Heather and Danielle

    We're welcoming Heather and Danielle, two successful women who built their real estate businesses by relying on each other and the network of fellow professionals they've formed over the years. Heather grew up in Ohio and moved to Florida in search of sunshine and a more suitable climate for raising her sons. Danielle, from Florida, joined Heather in 2018 after her family relocation. The two women met through their shared involvement in a real estate network group, where Heather was selling high-end jewelry. They’ll discuss why it is important to find someone who has a lot of experience and is qualified to handle your specific needs when you're looking for a real estate agent. You'll want to make sure that they have a CRM system in place so that you can easily keep track of all of your transactions and communications. They also discuss the challenges of being an independent real estate agent, and how they have been able to overcome those challenges by focusing on their clients and their relationships with each other.
     
    [00:01 - 11:23] Opening Segment
    Introducing Heather and Danielle to the show Background and career How Heather and Danielle met  
    [11:23 - 27:45] Finding Success with Different Brokerage
    Difference between Momentum and Round Table in terms of atmosphere Shortening the learning curve through online resources and communication The importance of building relationships with clients and creating a client-centric business model The importance of having a robust CRM system  
    [27:46 - 51:45] FindIng a Mentor and Having a Successful Real Estate Team
    What Heather and Danielle have in common that made their team successful You don’t know what you don’t know The importance of adaptability in a partnership Restructuring and hiring new agents The team has common goals and values which help them work together harmoniously Learning through the mistakes of others The importance of consistently calling your clients  
    [51:46 - 53:33] Closing Segment
    See the links below to connect with Heather and Danielle Final words



    Quotes:
     
    “Our stepping stones got us to where we are.” - Heather



    Connect with Heather and Danielle through Instagram, Youtube, Tiktok, or visit www.TeamHeatherandDanielle.com. You can also email them at heather@teamheatheranddanielle.com.



    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!

    • 53 min
    The Pledger and Polanco Team

    The Pledger and Polanco Team

    The Pledger & Polanco Team at Slate Real Estate is a Top Producing Team in NE FL. With a combined 12 years in the industry, customer service is their top priority. Erika is the listing specialist and is a certified professional property stager and her designations include seller representative specialist and certified real estate negotiation expert. Yordan is a veteran of the US Navy and a buyer specialist. He holds designations as a military relocation professional and accredited buyer representative. The Pledger & Polanco Team are Real Producers Top 500 in 2021 and closed over $38 million in 2021.

    In this episode, Yordan and Erika discuss how important it is for agents to be interacting with other agents, even if it's just for conversation or networking. Jordan mentions that it's important to foster relationships with other agents to have an edge over the competition. Erika agrees and says that it's important for agents to be consistent with their lead gen methods, whether that means making phone calls or sending emails. Finally, Yordan and Erika share a funny story about one of their clients that they found quite humorous.



    [00:01 - 13:04] Opening Segment
    Introducing Yordan and Erika to the show Slate Real Estate Brief Background and career How Erika got into the real estate  
    [13:04 - 33:16] Keeping Agents Successful
    The importance of giving back to the community The importance of educating yourself in an ever-changing industry Attending classes on the purchase and sale agreement New agents should dedicate at least a portion of their day to learning about the business  
    [33:17 - 53:10] Interacting with Other Agents and Maintaining Relationships with Clients
    Confidence is key when working with buyers and sellers Have pre-listing inspections to help identify any potential issues before listing The importance of interacting between agents both buyers and sellers To gain insights into the industry Consistency is key in maintaining relationships with past clients and customers Being on the lookout for opportunities to reach out to past clients, and to keep them top of mind with regular communication. Events are an important way to connect with past clients and show appreciation  
    [53:11 - 58:06] Closing Segment
    Who you know versus what you know Final words See the links below to connect with the Pledger and Polanco team!


    Quotes:
     
    "It's surrounding yourself with the right people.”
     
    "You have to treat every customer uniquely."
     
    "You never know what opportunity you're gonna get."



    Connect with The Pledger and Polanco Team through Facebook.




    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best!  
     
    Join our community at www.tracyhayespodcast.com   Email Tracy.Hayes@jethl.com to get in touch with me Connect with me on Facebook and LinkedIn. Check out Jet HomeLoans, LLC, and get top-flight resources and first-class service in buying your house!    

    • 58 min

Customer Reviews

5.0 out of 5
9 Ratings

9 Ratings

Trevor Oldham ,

Awesome!

One of my new fav shows!

Banana1235 ,

Exceptional Value in the Real Estate Industry

I’m so glad my friends Pete and Brenda Ruffing told me about this podcast! I’ve been listening to as many episodes as I can and so far every single one has provided a nugget or 5 for us to consider implementing in our brokerage. Thank you Tracy for all you are doing to make us all better!

The Realtor Mom ,

The Realtor Mom

Loved getting interviewed by the best! Great time together, thank you for having me on your show!

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