Restorative Works

IIRP

Restorative Works! Hosted by Claire de Mézerville López, Ph.D., M.Ed., M.S., is centered around restorative practices – the study of building relationships and community. With guests from across the globe, we invite you to listen and be inspired by transformational stories from passionate restorative practitioners, community leaders, researchers, and more. Learn practical solutions to addressing harm/traumas and proactively increasing a sense of belonging in your community, schools, and at home. Explore methods to facilitate meaningful conversations that create understanding and positively impact the people around you.

  1. Carrying Stories with Care: The Power of Embodied Connection and Compassionate Witnessing

    1d ago

    Carrying Stories with Care: The Power of Embodied Connection and Compassionate Witnessing

    In this episode of Restorative Works, host Claire de Mezerville Lopez is joined by Deanna Zilske, school leader, theater director, and restorative practitioner, to explore the powerful intersection of restorative and embodied theater practices. Drawing from her work with a community of educators, artists, and practitioners, Deanna shares how integrating narrative practices, such as compassionate witnessing and reauthoring maps, with movement, voice, and improvisation can deepen storytelling, empathy, and connection. When words are not enough, the body becomes a powerful tool for expression, allowing individuals to explore lived experiences, trauma, and preferred futures in ways that feel both accessible and transformative.  Deanna also shares moving examples from the group's experience, illustrating how embodied storytelling can support healing, release, and reconnection, both with oneself and with others. As one participant reflected, the process created an opportunity to listen differently and to carry others' stories with greater care and empathy.  Deanna Zilske currently serves as the Principal at Jaffrey Grade School in Southwestern New Hampshire. Before that, Deanna served as Principal at Keene Middle School and as a Principal and Instructional Coach at Harrisville-Wells Memorial School. In addition to her work in education, Deanna currently directs the Lions Club Foundation's annual Summer and Winter Musicals. Before moving into administration, Deanna built her foundation with ten years of classroom teaching experience and a background in theatre and arts education. She holds a Master of Science in Restorative Practices, alongside Graduate Certificates in Relational Facilitation for Healing Trauma and Change Implementation in Organizations and Social Systems from the International Institute for Restorative Practices. In addition, she holds a CAGS in Education Administration, an MTA in Elementary Education, and a BA in Theatre Arts. Tune in to discover how embodied theater practices can expand restorative work, opening new pathways for expression, understanding, and collective transformation.

    23 min
  2. The Win-Win Workplace: Why the Strongest Companies Start with Worker Voice

    May 28

    The Win-Win Workplace: Why the Strongest Companies Start with Worker Voice

    We are joined by Harvard researcher, author of The Win-Win Workplace, and founder of Future Forward Strategies, Dr. Angela Jackson, to discuss how organizations can redesign work to strengthen both employee well-being and business performance.  Backed by research across more than 1,700 companies, Dr. Jackson makes a clear, data-driven case for human-centered leadership. She reveals how organizations that invest in employees through practices such as centering worker voice, reimagining benefits, and fostering inclusive innovation see improvements not only in employee morale but also in performance. These strategies directly impact retention, engagement, and long-term financial success, reframing well-being as business-critical, not optional.  Dr. Jackson shares how understanding employees' lived realities, such as caregiving responsibilities and access to childcare, directly impacts retention and performance. She offers a concrete example of a company that introduced on-site childcare after identifying it as a key barrier for employees, resulting in a 98% retention rate among women during the pandemic.  Dr. Angela Jackson is a leading voice on the future of work and CEO of Future Forward Strategies, a labor market intelligence firm focused on helping organizations grow through continuous learning and innovation. A lecturer and researcher at Harvard University, she equips executives with practical strategies to build high-performing workplaces that strengthen engagement, productivity, and long-term growth. Her work has appeared in Harvard Business Review and Stanford Social Innovation Review, and she is frequently featured in The New York Times, Forbes, The Wall Street Journal, Fortune, BBC, and The Economist. She has spoken at TED, South by Southwest, and ASU GSV. Previously, Dr. Jackson was managing partner at New Profit, where she launched the Future of Work Grand Challenge, reskilling 25,000 workers into living-wage jobs. She began her career in global leadership roles at Viacom and Nokia. Her debut book, The Win-Win Workplace, is a New York Times bestseller.  Tune in for real-world examples that shift toward more inclusive, responsive, and adaptive workplace cultures where well-being, performance, and innovation are mutually reinforced.

    22 min
  3. Human-Centered Higher Ed: How SNHU Scales Restorative Practices System-Wide

    May 21

    Human-Centered Higher Ed: How SNHU Scales Restorative Practices System-Wide

    We are joined by Program Manager in the Office of Diversity and Inclusion at Southern New Hampshire University (SNHU) Jen Torres, to explore what sustainable, system-wide implementation of restorative practices in higher education really looks like.   Jen brings a practitioner's lens to a challenge many institutions face: how to move from reactive, discipline-focused approaches toward proactive, relationship-centered campus communities. She walks us through SNHU's three-year restorative practices implementation process that brings theory to life through real-life examples. From using AI tools to audit communication for relational language to tracking real-time shifts in restorative practices approaches with students, these stories demonstrate how innovation and human-centered practice can coexist and thrive.  On the topic of the use of AI, Jen reminds us that technology can enhance efficiency, but it cannot replace human connection. In an era of eroding trust, restorative practices become essential to rebuilding and maintaining strong relationships.   Jen M. Torres serves as program manager, social justice advocate, and liberatory learning designer for SNHU's Office of Diversity and Inclusion. With over 16 years of experience across education, nonprofit, and corporate sectors, Jen founded SimplyLead, LLC, and specializes in antiracist practice, conflict transformation, restorative practices, and liberatory approaches to leadership and culture repair. Her work centers on dismantling systemic inequities while helping teams and institutions move through conflict with honesty, accountability, and care. Known for blending deep relational practice with clear strategy, Jen designs and facilitates spaces that are brave, grounded, and action-oriented. Through workshops, leadership development, and collaborative learning experiences, she helps teams build cultures rooted in belonging, shared responsibility, and lasting change, where conflict is engaged as an opportunity for growth, learning, and collective transformation.  Tune in to discover what it takes to truly weave restorative practices into the fabric of higher education.

    21 min
  4. Youth Reintegration and Restorative Justice in Belize with Dr. Aveka Mano

    May 14

    Youth Reintegration and Restorative Justice in Belize with Dr. Aveka Mano

    We are joined by criminologist, researcher, and educator at the University of Belize, Dr. Aveka Mano, to hear about the impact of restorative practices on the lived realities behind complex issues like gang involvement, human trafficking, and youth reintegration, and its connection to higher education.   Dr. Mano challenges traditional approaches to justice by emphasizing long-term reintegration over short-term punishment. She highlights how stigma, lack of opportunity, and systemic gaps often push individuals back into cycles of harm, and how restorative practices can interrupt that pattern. She asks us to consider what it would be like if we prepared individuals leaving institutional systems with the same intentionality we bring to higher education.   Dr. Avekadavie Parasramsingh Mano is an assistant professor and distinguished researcher at the University of Belize within the Faculty of Management and Social Sciences. Trained at the University of the West Indies, she specializes in Criminology and Criminal Justice, with a focus on Belize's socio-legal landscape. Dr. Mano is widely recognized for her fieldwork on gang culture, human trafficking, and sex worker migration. Her scholarship engages with complex issues at the intersection of crime, human rights, and social inequality. Beyond academia, Dr. Mano collaborates with the Forensics Department, the Leadership Intervention Unit, and other organizations working with at-risk youth. Her work is grounded in a commitment to bridging theory and practice to advance sustainable approaches to crime prevention and community development in Belize.  Tune in to discover Dr. Mano's roadmap for sustainable crime prevention rooted in early intervention, community collaboration, and restorative practices.

    21 min
  5. The Sustainability Myth: What Schools Get Wrong About Restorative Practices

    May 7

    The Sustainability Myth: What Schools Get Wrong About Restorative Practices

    We are joined by Lan Nguyen and Jennifer Vermillion, two restorative justice leaders who take us beyond surface-level change to discover what it truly takes to sustain restorative practices in schools and communities across complex educational systems.  Together, they unpack a critical tension facing educators and administrators today: why restorative practices are widely embraced, yet so difficult to sustain. Lan challenges the urgency-driven culture that dominates schools, calling for a strategic shift that asks school leadership to do less, go deeper, and prioritize meaningful transformation over constant initiative overload.   Jennifer builds on this foundation, emphasizing embodiment over checkbox implementation. She highlights that educators are often expected to practice restoration without ever experiencing it. The result? Burnout, skepticism, and initiatives that fade fast. She argues that real change begins when individuals and systems align and when restorative practices are lived, not just learned.  Jennifer is a project specialist with the San Diego County Office of Education, providing professional learning and coaching on restorative practices and implementation. Before working with the County Office, Jennifer spent 5 years with a non-profit, supporting schools in San Diego with their restorative practices implementation, training, and student leadership initiatives. She provided direct services in addressing conflict issues between students, families, and school staff through a restorative justice model that kept youth out of the justice system. She received her bachelor's degree in psychology and her master's degree in peace and justice studies.  Lan is a futurist, educator, and leader who is passionate about designing and implementing more liberatory ways of engaging, teaching, and leading in schools. In her work, she critiques and examines systems of power, applies participatory and humanizing approaches to systems change, and uses a decolonial lens to understand issues of educational and social inequity. Lan has held diverse roles in K-12 education, supporting local, statewide, and national projects on community engagement and school climate. She currently supports restorative justice practice implementation across San Diego County at the San Diego County Office of Education.   Tune in to walk away with actionable insights on implementing restorative justice with fidelity, building educator buy-in, and creating conditions for sustainable change.

    24 min
  6. Choosing Engagement: Creating Culture from the Ground Up

    Apr 30

    Choosing Engagement: Creating Culture from the Ground Up

    The reality of today's organizations: tension runs high, trust feels fragile, and progress stalls under the weight of reactivity. Seasoned practitioners Kristina Katayama and Miriam Zachariah join us to explore relational methods for charting a path forward rooted in awareness, connection, and intentional change.  With decades of experience across education, leadership, and organizational transformation, Kristina and Miriam reveal what truly drives lasting change in complex systems. They tell stories of lived practice, showing how leaders and teams can break free from cycles of defensiveness, conflict avoidance, and burnout. Instead of focusing solely on what's broken, they introduce an "appreciative approach", a mindset shift that uncovers what's already working and expands it into sustainable transformation. They share why readiness, not hierarchy, drives meaningful engagement. Rather than relying on top-down mandates, this approach invites participation, builds shared ownership, and fosters cultures of belonging without "othering."  This episode brings systems thinking, nervous system awareness, and restorative practices into one integrated conversation. Through real-world stories, including a simple yet powerful moment of workplace courage, Kristina and Miriam demonstrate how individual agency fuels collective change.  Kristina Katayama is the founder and lead consultant of Be Possible. With over 25 years of experience, she supports discerning, legacy-minded leaders across public, nonprofit, and private organizations who are called to effect social change beyond their job description. Her work helps leaders and teams transform conflict into connection and operationalize values through nervous-system-wise, relational practices in everyday interactions. Kristina designs appreciative, action-learning processes that build relational accountability, strengthen agency at every level, and create scalable micro-practices for vibrant engagement, trust, and collaboration. Grounded in appreciative inquiry, adaptive leadership, and trauma-informed principles, her approach integrates organizational change, leadership practice, and healthy nervous-system dynamics.   Miriam Zachariah has been a public school educator for over 30 years and recently retired as an elementary school principal. She has continued her grandfather J.L. Moreno's work to facilitate human connection, manage conflict, and foster collaborative decision-making in communities. She is a recognized trainer in restorative practices and Peacemaking Circles. The focus of her work as an educator, consultant, and trainer has been on developing community in workplaces, intervening in conflict, and fostering educational practices that decolonize schools for those whose voices have been silenced.   Tune in to discover how small, intentional shifts, like observing internal reactions, speaking up with clarity, or amplifying moments of connection, can ripple outward to transform entire teams.  Connect with Be Possible on LinkedIn and Instagram, access their 5-minute quiz: "What's really driving tension on your team?" to get a snapshot of what may be underneath recurring friction, silence, stress, or stalled accountability on your team, and view video clips of clients describing their experience.

    25 min
  7. Beyond the Basics: Leading Sustainable Restorative Practices in Schools

    Apr 23

    Beyond the Basics: Leading Sustainable Restorative Practices in Schools

    Discover what it really takes to sustain restorative practices in today's complex school systems.  In this episode of Restorative Works, host Claire de Mezerville-López, alongside co-hosts Dr. Michael Washington and Dr. Doug Judge, welcomes veteran educator and systems leader Saundra Hensel. With more than 35 years in education and nearly a decade leading district-wide implementation, Saundra brings unmatched clarity to one of the field's biggest questions: What makes restorative practices stick?  Saundra unpacks how her district scaled training across 70 schools while staying grounded in a critical truth: that training alone doesn't guarantee faithful implementation. Instead, she reveals a blueprint built on intentional design that includes whole-school engagement, long-term investment, and a commitment to building internal capacity before rollout ever begins. She discusses initiative overload as a common tension in education. Rather than positioning restorative practices as "one more thing," she shows how they strengthen and align with existing frameworks like PBIS, social-emotional learning, and trauma-informed care.   Saundra Hensel has been an educator in various roles for over 35 years. She left a career in higher education administration to teach high school in Chicago Public Schools, then moved to Jefferson County Public Schools in Louisville, KY, in 2009.  In fall 2016, Saundra was asked to join a team at the district level that was to begin implementing restorative practices. She is currently the behavior systems manager, supporting schools in implementing restorative practices and Positive Behavior Interventions and Supports. Saundra is a National Board Certified Teacher in English, with a bachelor's degree in interpersonal and small group communication and a master's degree in education and school administration.  Tune in to hear how sustainable change demands both patience and precision, because meaningful change doesn't happen overnight, but it does happen with intention.

    25 min
  8. Reimagining Education Through Universal Design for Learning with Mirko Chardin

    Apr 16

    Reimagining Education Through Universal Design for Learning with Mirko Chardin

    We are joined by nationally and internationally recognized educator, leadership coach, and bestselling author Mirko Chardin for a deeply reflective conversation about healing school communities through restorative practices and equity-centered design. Drawing from lived experience and decades of leadership in education, Mirko shares how schools can move beyond compliance-driven systems and cultivate cultures rooted in trust, belonging, and authentic relationships.  Throughout the conversation, Mirko explores the principles behind Universal Design for Learning (UDL) and how educators can intentionally design classrooms that anticipate learner needs rather than reacting to them. Rather than treating equity as an afterthought, he argues that schools must plan for it from the start by creating multiple pathways for students to engage, understand, and demonstrate learning while maintaining rigorous expectations for all.  As a school founder, Mirko has spent decades supporting schools and organizations in moving from compliance-driven systems toward cultures rooted in trust, accountability, and relationships. He is the co-author of Restorative Practices That Heal School Communities and Equity by Design, and his work draws deeply from lived leadership experience, restorative practices, storytelling, and social-emotional learning. Mirko partners with school leaders, executive teams, and organizations who are navigating change, conflict, and cultural transformation.  For educators, school leaders, and advocates for equitable education, this conversation offers both inspiration and practical insight into how restorative frameworks can create classrooms and communities where every student can thrive.

    22 min

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About

Restorative Works! Hosted by Claire de Mézerville López, Ph.D., M.Ed., M.S., is centered around restorative practices – the study of building relationships and community. With guests from across the globe, we invite you to listen and be inspired by transformational stories from passionate restorative practitioners, community leaders, researchers, and more. Learn practical solutions to addressing harm/traumas and proactively increasing a sense of belonging in your community, schools, and at home. Explore methods to facilitate meaningful conversations that create understanding and positively impact the people around you.

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