79 episodes

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

Tell Me Something Good About Retail Bob Phibbs, The Retail Doc

    • Careers
    • 4.8 • 21 Ratings

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

    Branding, Tribes, and More. [Episode 504]

    Branding, Tribes, and More. [Episode 504]

    A brand is all about showing to the world who we are, what we stand for, and where we are going.

    • 38 min
    How Retailers Are Winning Back Customers [Episode 503]

    How Retailers Are Winning Back Customers [Episode 503]

    When you find your own limitations and ask for help from other companies, you not only are authentic but poised for growth.

    • 30 min
    Verizon Launches A Call For Kindness Project [Episode 502]

    Verizon Launches A Call For Kindness Project [Episode 502]

    Front line associates can often be the brunt of bad shopper behavior. What can we do to show we are more alike than different?

    • 33 min
    Mike Sheldrake Stories of Independent Success [Episode 501]

    Mike Sheldrake Stories of Independent Success [Episode 501]

    You've got to find a way to communicate with customers that you have what they need. Retailers that don't, don’t go that far down the road.

    • 32 min
    DeAnna McIntosh on Brand Diversity Strategies [Episode 416]

    DeAnna McIntosh on Brand Diversity Strategies [Episode 416]

    Retailers, as a first step, start an incubator program. When you find these great brands that have potential, you're now helping them to get there. That's the bridge.

    • 34 min
    Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]

    Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]

    As customer service representatives, we facilitate the education and the adoption of the culture in a nice, easy way so that you feel welcomed, understood, taken care of, and safe.

    • 40 min

Customer Reviews

4.8 out of 5
21 Ratings

21 Ratings

JoshCrist ,

Entertaining, insightful and actionable! 🔥

Whether you’re well established as a retailer, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Bob does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving retail organization, and life you can be proud of - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

Wm P ,

Great guests

Great guests, very inspiring stories of people working in retail.

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