The Big Break Show Podcast

Rafa Loza
  • 4.8 (24)
  • Entrepreneurship
  • Updated Weekly

Your go-to podcast for real estate investing, business acquisitions, mindset, and lifestyle. Get expert tips, actionable strategies, and inspiring stories every week.

  1. Season 3, Episode 13 Trailer

    How To Never Lose A Customer Again | S3 - Episode 13 - Jason Cousineau

    You think you keep a customer by being likeable and good. You make the effort from the first 100 days.. Full Episode is out now on Youtube, Spotify, Apple Podcast!

  2. 3d ago

    Jason Cousineau: The Real Estate Business Most Investors Have Never Heard Of | S3 - Episode 13

    Most people have never heard of the business Jason runs, and that is exactly why it works sowell. He takes old, dead buildings, empty offices, dead retail, whatever is sitting there, and turns them into salon suites that he rents out to hairstylists and beauty pros. It cash flows,it scales, and almost nobody is competing for it.   Here is what got me. His tenants are business owners who do not want to give 40 to 60 percent of their money to a salon owner, so they happily pay him for their own space. He buys these buildings around 1.1 million and sells them for over 2 million, and keeps the cash flow the whole way. Then he runs a system on the back end that keeps those tenants for years, so the income does not churn.   I have spent my whole career in short-term rentals and this conversation still made me rethink what a scalable real estate business can look like. If you have ever wanted cash-flowing real estate that is not another Airbnb, this is the model to study.   TIMESTAMPS 0:00 - Who Jason is and the business nobody knows about 3:45 - From a college painting franchise into real estate 7:16 - What salon suites actually are 8:15 - How he stumbled into the model 10:15 - Why marketing makes or breaks any business model 12:35 - Why beauty pros pay for their own suite 16:22 - How this is arbitrage for commercial buildings 18:24 - Why it scales faster than buying rentals 19:16 - How he raises capital for each deal 20:39 - Buy for $1.1M, sell for $2.1M: the spread 31:19 - The first 100 days system that keeps tenants for years 40:29 - The exact market he looks for 42:28 - How he uses local partners as boots on the ground 1:00:11 - Where to find Jason   CONNECT WITH JASON Instagram: @jasoncousineau   The Big Break Show with Rafa Loza every Thursday. Real operators. Real numbers. No fluff.   Instagram: @itsrafaloza | STR specialist. Wondering how and where to start your STR journey?   Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about   New episodes every week! subscribe so you don't miss them.

  3. Aug 27

    Business Partnerships: What 9 Years of Good and Bad Deals Taught Me | Solo Podcast

    I have made just about every business partnership mistake there is. Some of my partners became people I now call family. Others cost me hundreds of thousands of dollars and a lawsuit I am still cleaning up. In this solo episode I break down everything nine and a half years of both taught me. I walk through how I structure the deal end to end: how I split equity, how I vet who I let in, active versus money partners, partnering with friends and family, and how to catch a partnership that is drifting before it ends up in court. The thread through all of it, and I say it flat out at the end, is that almost every problem traces back to roles. Clear roles, in writing, with people who give as much as they take. CHAPTERS 0:00 Why I'm doing a whole episode on partnerships 2:24 Every partnership problem traces back to one thing 3:37 The 3 things a partner must bring: time, money, or experience 6:23 The principle that keeps a partnership from breaking 10:15 Define the roles before anyone does anything 12:36 The deal I did with no contract, and what it cost me 13:02 How to structure equity splits fairly 15:00 Why aligned goals matter more than the money 21:40 The partner who wanted 70 percent, and why I walked 26:53 The partnership that turned into a lawsuit 31:16 The red flags I ignored 38:05 What to actually put in your contract 42:49 The clauses that protect everyone 45:02 Why I always pay my investors back 47:12 It all comes back to roles Join my community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about Follow me on Instagram: @itsrafaloza The Big Break Show drops new episodes every week. Follow the show so you never miss one.

  4. Season 13, Episode 12 Trailer

    The Business Partnership Mistake That You Want to Avoid | S3 - E12

    Episode 12 Releasing tomorrow! A mistake from a business partnership you can do once is to pick the wrong person, this is the exact topic i will share from the full episode, and this is just a tiny bit of what i had to share, I walk through how I structure the deal end to end: how I split equity, how I vet who I let in, active versus money partners, partnering with friends and family, and how to catch a partnership that is drifting before it ends up in court. The thread through all of it, and I say it flat out at the end, is that almost every problem traces back to roles. Clear roles, in writing, with people who give as much as they take. Stay Tuned!

  5. Aug 13

    Annie of HelloHost: AI Guest Messaging That Answers Your Airbnb Guests 24/7

    Guest messages never stop. Check-in times, the wifi password, is there a blow dryer, the door code, something is broken, and it all lands on you at the worst possible hour. That was my life for years, and it is the exact problem Annie set out to kill.   Annie is the co-founder of HelloHost, and before she built it she answered more than 10,000 guest messages herself while running a 16-unit retreat in Ontario. So this is not a founder guessing at what hosts need. She lived it. HelloHost is a team of AI agents that answer your guests in your own voice, around the clock, and quietly pull the maintenance tasks out of those conversations so nothing slips through.   What sold me was not that it replies fast. It is that it replies well. Her team got the error rate down to 0.01 percent, and when they studied 1,800 guest reviews, almost none of them could even tell an AI was answering. It knows about 80 percent of your property from day one with no training, and it asks you before it guesses on anything it is unsure of.   If you run rentals and your phone still buzzes at 2am with a guest asking how to get in, this is the conversation that shows you the way out.   TIMESTAMPS 0:00 - Intro and who Annie is 0:41 - From management consultant to Airbnb host 2:25 - What HelloHost actually is 2:40 - The 16-unit retreat and 10,000 guest messages 5:42 - Why she went all in on AI guest communication in 2023 6:51 - What makes the message quality stand out 8:27 - The multi-agent system and the edge cases 9:56 - How it learns and asks before it guesses 17:01 - The 1,800 review study 23:10 - Getting the error rate down to 0.01 percent 26:42 - Setting your own confidence level 33:48 - 80 percent ready on day one, no training 35:25 - The 30 day free trial and 2 day setup 45:10 - Why Rafa calls it a no-brainer 59:07 - Where to find HelloHost and Annie   Tools I use to run my STR business: Hospitable (Get your 15% Discount on your first 30 Days!): hospitable.com/partners/rafael HelloHost (AI guest communication): https://www.hellohostai.com/rafa   The Big Break Show with Rafa Loza every Thursday. Real operators. Real numbers. No fluff.   Instagram: @itsrafaloza | STR specialist. Wondering how and where to start your STR journey?   Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about   New episodes every week! subscribe so you don't miss them.

  6. Season 3, Episode 11 Trailer

    Why A Fast Reply Won't Save Your Airbnb Reviews | HelloHost

    Episode 11 Releasing in an HOUR! On this episode, I said the part nobody wants to hear: speed is not the win. A fast reply that sends the wrong info or does not actually solve the problem just gets you a bad review faster. I run all my guest messages on HelloHost, and the difference was not just speed. It answers to what the guest actually needs, so they stop second-guessing and just confirm and book. My response rate went up and my reviews went up right along with it, because guests feel taken care of instead of handled.

  7. Aug 6

    How Airbnb Revenue Management Really Works with Dan Rivers (Synergy Stays)

    Dan Rivers and I are in the same mastermind, and his team runs the pricing on some of my own properties, so this one is personal. He came up blue collar in Brockton, got thrown into managing 600 units with zero experience, and built Synergy Stays into one of the sharpest revenue teams in short term rentals. But the part that stuck with me was not the business.   Most people treat their nightly price like a slow cooker, set it and walk away. Dan makes the case that in 2026 that is exactly how you quietly lose money, because the platforms change the rules every month and an algorithm nobody is watching will happily underprice your best weekends. Then he flipped the whole conversation. He asked what feeling your goal is actually chasing, and once he started building toward calm and presence instead of a number, everything got clearer.   I have hit numbers that meant nothing the day I reached them. Dan put words to why.   CHAPTERS 0:00 Meet Dan Rivers 1:56 His first big break: 600 units, zero experience 3:28 Two open-heart surgeries and his second chapter 11:48 The breakfast meetup that rewired how he thinks 20:03 Thinking 100K a year meant he had made it 22:12 You only learn when you start losing (the 150K lesson) 24:38 Why he killed 6 businesses to focus on one 31:58 What Synergy Stays actually does 35:35 Why set it and forget it pricing is dead 39:47 The client who netted 38K more in a year 43:35 Goals vs feelings: the reframe that made the episode 50:00 Why he will never retire 51:52 Where to find Dan and Synergy Stays   Tools I use to run my rentals that saved me 10 hours a week: Hospitable: hospitable.com/partners/rafael - 15% OFF your first 30 days! HelloHost: https://www.hellohostai.com/rafa   Want to learn how I actually use AI in my short-term rental business? Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about   🎙 The Big Break Show with Rafa Loza every Thursday. Real operators. Real numbers. No fluff.   📲 Instagram: @itsrafaloza | STR specialist. 🔔 New episodes every Thursdays! subscribe so you don't miss them

  8. Season 3, Episode 10 Trailer

    Dan Rivers: Why Doing Seven Things Made Him Fail At All Of Them

    Dan Rivers was running seven businesses at once and slowly bleeding money. The fix was not working harder. It was cutting six of them and going all in on the one thing he was already great at.

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4.8
out of 5
24 Ratings

About

Your go-to podcast for real estate investing, business acquisitions, mindset, and lifestyle. Get expert tips, actionable strategies, and inspiring stories every week.

Information

  • Creator
    Rafa Loza
  • Years Active
    2021 - 2026
  • Episodes
    115
  • Rating
    Explicit
  • Copyright
    © 2025 Rafa Loza
  • Show Website
    The Big Break Show Podcast

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