110 episodes

Welcome to The CUInsight Experience. Hosted by Randy Smith, co-founder of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions in banking, payments and fintech? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered in each episode. The goal of The CUInsight Experience is to take a deeper dive with people and find the gems we can all learn and grow from. Thank you for tuning in. Enjoy!

The CUInsight Experience CUInsight

    • Business
    • 4.8 • 79 Ratings

Welcome to The CUInsight Experience. Hosted by Randy Smith, co-founder of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions in banking, payments and fintech? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered in each episode. The goal of The CUInsight Experience is to take a deeper dive with people and find the gems we can all learn and grow from. Thank you for tuning in. Enjoy!

    Andy Janning - Serving Others (#110)

    Andy Janning - Serving Others (#110)

    "You don't have to have the biggest life to have the most successful one." -Andy Janning
    Thank you for tuning in to episode 110 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    My guest on today's show is Andy Janning. Andy is a filmmaker, author, photographer, keynote speaker, and a long-time supporter and member of the credit union community. We take a deep dive into the work he is doing in collaboration with our friends over at the National Credit Union Foundation entitled “Side Effects.” We also discuss Andy’s credit union journey and how he has been able to keep his purpose constant during the pandemic. 
    Listen in as Andy shares with us his inspiration behind the Side Effects project and the correlation he discovered between physical health and financial well-being for cancer patients. He believes credit unions are able to “see and serve” these members in an effort to minimize their financial distress during such a difficult time. 
    As shifts have become more frequent, Andy shares hacks with leaders on how to manage change including blending career experiences and using them to fuel the next move. He shares questions he routinely asks himself during those moments of transition. Andy believes it is important to provide safe spaces to your colleagues and your team when “the world is weird.” 
    In closing the show, we find out how Andy recharges himself and what he enjoys doing with his wife and daughters in his free time. We also chat about the most recent purchases Andy made during quarantine and what he is reading to keep him inspired. Want to know who Andy thinks of when he hears the word “success?” You’ll have to tune in to find out. Enjoy my conversation with Andy Janning! 
    Find the full show notes on cuinsight.com.
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher 
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find Andy Janning:
    Andy Janning, Author, Photographer & Keynote Speaker
    www.andyjanningphoto.com
    andy@anyjanning.com
    LinkedIn | Instagram | Twitter | Facebook  

    • 50 min
    Jenny Blake - Shake the Snowglobe (#109)

    Jenny Blake - Shake the Snowglobe (#109)

    “If change is the only constant, let’s get better at it.” -Jenny Blake
    Thank you for tuning in to episode 109 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    Today, my guest is Jenny Blake, author, career and business strategist, international speaker, podcaster, and the keynote for our next Mini-Con Series event, CHANGE. Listen in as we discuss pivoting, finding space to think more strategically as a leader and her ideas around being heart-centered, not only as an industry but in life.  
    We start the conversation with tips on moving forward as leaders and being intentional about making space to think strategically. Jenny shares that any good leader must have the ability to rethink, reimagine, recalibrate, and reflect to effectively lead a team. She believes the global pandemic forced everyone to give themselves permission to think differently and face life’s inevitable changes, both professionally and personally.   
    Jenny discusses the many great leaders in her community and how they exhibit servant leadership. She takes us on a deeper dive into the importance of finding like-minded peers and creating spaces that are safe and full of grace as we all navigate through this time of uncertainty. Jenny believes that this safe space is not a luxury but mandatory. She also shares her method of maintaining a generous and purpose-driven leadership style.  
    From the rapid-fire questions, we learn about Jenny’s most recent “aha” moment that helped her rediscover creativity. Jenny shares her insight on how podcasting has aided in her professional development and why it's a good tool for introverts. We also learn why Jenny has decided to take two words out of her vocabulary. Plus, we chat about her most recent purchase that keeps her active and where she finds joy outside of the office. Enjoy my conversation with Jenny Blake!  
    Find the full show notes on cuinsight.com.
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher 
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find Jenny:
    Jenny Blake, Author & Founder of Pivot Method®
    www.pivotmethod.com
    jenny@pivotmethod.com 
    LinkedIn | Twitter | Instagram | YouTube | Facebook

    • 56 min
    Tonita Webb - Humanizing Membership (#108)

    Tonita Webb - Humanizing Membership (#108)

    “Members are also people.” -Tonita Webb
    Thank you for tuning in to episode 108 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation's premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    Today I sat down with Tonita Webb, the new CEO of Verity Credit Union. We talked about her new role and her journey from the military to credit unions. We also discussed her passion for serving the underserved and creating lending practices that are more inclusive for everyone. 
    As we started our conversation, Tonita shared her reaction when getting the call to be the next CEO of Verity Credit Union. Listen in for Tonita’s goals for this next step and what she plans to do to help the next generation of leaders. Tonita believes life prepared credit unions for the pandemic shift and that we can stay relevant by maximizing technology. 
    Tonita also talks about the challenges many minority groups face when it comes to lending practices and how it fuels her passion to help the underserved. We chat about ways credit unions have the ability to fill in the gap between opportunities and those that are in need. Tonita shares the importance of teaching people to be different and allowing them to be human, and gives examples of what this looks like when leveraging member risk. 
    With the rapid-fire questions, we find out the oddly satisfying item Tonita’s husband purchased that she cannot live without. We discussed an opportunity Tonita said no to that she is so glad she did and what she was like in high school. We learn who Tonita thinks about when she hears the word ‘success’ and how that person has played a vital role in the development of her character. Enjoy my conversation with Tonita Webb! 
    Find the full show notes on cuinsight.com.
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher 
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find Tonita:
    Tonita Webb, CEO of Verity Credit Union
    tonita.webb@veritycu.com
    www.veritycu.com
    LinkedIn | Instagram | Twitter | Facebook | YouTube

    • 54 min
    Chaz Rzewnicki - Be Legendary (#107)

    Chaz Rzewnicki - Be Legendary (#107)

    “It’s not about the income; it’s about the outcome” - Chaz Rzewnicki
    Thank you for tuning in to episode 107 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    In this episode, I sit down with Chaz Rzewnicki, the President & CEO of Dover Federal Credit Union. Chaz shares his leadership journey, the reason putting people first is so important to him, and the importance of diversity, equity, and inclusion for teams, credit unions, and the credit union industry.
    Chaz shares pivots he made at Dover FCU during the pandemic that he believes will stick around going forward and his perspective on the unique opportunity credit unions have over the next 3 to 10 years. Chaz and I also discuss how credit unions have the ability to create solutions for the financial inequity challenges in the country and abroad.  
    Listen in as Chaz chats about his thirty day plan, his life’s mission, his philosophy on team development and DEI, and the importance of an intentional and inclusive culture. In the time of virtual everything, Chaz believes credit unions need to focus on technology to stay competitive and relevant in the financial services industry. 
    When Chaz has time off, he likes to go camping and boating with his family because it’s the one time he can shut his mind down, and you’ll be surprised to learn how many hours of sleep he usually gets per night. In the rapid fire questions, we learn some leadership myths Chaz hates hearing, his credit union journey to CEO, and who he thinks of when he hears the word ‘success.’ Enjoy my conversation with Chaz Rzewnicki.
    Find the full show notes on cuinsight.com.
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher 
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find Chaz:
    Chaz Rzewnicki, President & CEO of Dover Federal Credit Union
    crzewnicki@doverfcu.com
    www.doverfcu.com
    LinkedIn | Twitter | Facebook | YouTube

    • 39 min
    Todd Harper - F.I.R.E. Philosophy (#106)

    Todd Harper - F.I.R.E. Philosophy (#106)

    “Be safe, be well, be kind!” - Chairman Todd M. Harper
    Thank you for tuning in to episode 106 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    My guest on today's show is The Honorable Todd M. Harper, Chairman of the National Credit Union Administration (NCUA). Chairman Harper was recently appointed to lead the NCUA Board by President Biden. We talked about what it was like when he got the nod to lead the NCUA personally, his journey to getting there, and what he wanted to be when he grew up. We also had a great conversation on the importance of DEI in credit unions.
    Chairman Harper shares his F.I.R.E. philosophy on credit union regulation, what the NCUA will focus on in the next twelve months, and the first place people should start when getting ready to have the DEI conversation. Chairman Harper also talks about how he keeps up with the pace of change in the credit union space.
    Chairman Harper has been lucky to have some great friends in his life, and he talks about the ones that have shaped him into who he is today. He also discusses how networking, being kind, and confident can lead you up the ranks when you are looking for a promotion. He tells us how he stays true to his purpose in his personal life and his career.
    In the rapid-fire questions, we learn what Chairman Harper was like in high school and how he likes to recharge. Who was the first person who came to mind when Chairman Harper hears the word success? You'll have to listen to find out. This was a great conversation and I can't wait to do it again. Enjoy!
    Find the full show notes on cuinsight.com
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher 
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find Chairman Harper:
    The Honorable Todd M. Harper, Chairman of the NCUA
    www.ncua.gov
    board@ncua.gov
    LinkedIn | Twitter | Facebook | YouTube 

    • 50 min
    India Gary-Martin - Learning Leadership (#105)

    India Gary-Martin - Learning Leadership (#105)

    “When you create an intentional environment, people will begin to think for themselves.” -India Gary-Martin
    Thank you for tuning in to episode 105 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.
    Today we have a very special guest on the show India Gary-Martin. India’s name may be familiar to you as she was our Keynote recently at the Lead CUInsight Mini-Con Conference series. India is a nationally acclaimed Keynote speaker with over twenty-five years in financial services, and she is also a member of the Forbes Coaches Council. We discuss leadership and specifically how we can provide effective and intentional leadership to our teams that is impactful, what credit unions can do to not only stay relevant but thrive, plus so much more. Enjoy!
    India shares how her global perspective has helped her when training leaders. She shares how credit unions have made ten year advancements in the last twelve months in terms of what they thought was possible. India says that if you are waiting for the world to go back to normal, you have the wrong mindset. 
    India speaks about what makes a strong leader and why it’s important to be an intentional leader with your team. She explains that in this new normal it allows leaders to get creative with their team about space and time concerning the average work day and what that now looks like. 
    We find out that India was smart but lazy in high school. Her grandfather is the person she thinks about when she hears the word success, and Stevie Wonder’s timeless album Songs in the Key of Life is the best album of all time. India believes that if we want to change the world, then the first step is to listen and seek to understand.
    Find the full show notes on cuinsight.com
    Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher
    Books mentioned on The CUInsight Experience podcast: Book List 
    How to find India:
    India Gary-Martin
    LinkedIn

    • 41 min

Customer Reviews

4.8 out of 5
79 Ratings

79 Ratings

Clarisse Gomez ,

Awesome Podcast!!!!

Randy, host of the The CUInsight Experience podcast, highlights all aspects of banking, payments, fintech and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Kushigrlll ,

Very well done

The authentic, conversation style of Randy, combined with a wide range of guests, makes this a must listen to podcast. It’s a fun, informative, valuable listen every time a new episode comes out. Very well done.

Satisfied with 5x5 ,

Great Insight to the Human Behind the Leader

Leaders can be intimidating because of the positions they hold and the power that goes along with it. These podcasts are great in exploring the real person who is behind the title. I love the upbeat friendly banter and fun questions about their personal preferences. Great job to Randy in creating worthwhile content where you can learn leadership hacks from the best! I highly recommend you listen to one!

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