The Extraction

TeamCare
  • 5.0(3개의 평가)
  • 관리
  • 격주 업데이트

🎙️ The Extraction is the podcast where dental practice performance gets pulled into focus. Hosted by Kyle Bergman and Colin Ambler of TeamCare, each episode drills into the operational metrics, leadership challenges, and growth opportunities that matter most in dental practice management. Whether you're a dentist, office manager, or DSO leader, this episode is your call to action: understand your numbers, drive accountability, and use the right tools to grow smarter. 📈 Retain more. Grow better. Extract the insights that move your practice forward.

  1. 6일 전

    The Extraction Ep 22: Fill Your Schedule Fast with Dental Hygiene Recall

    Neil Zemba, founder and CEO of Rise DDS, breaks down what most dental marketing reports miss and how practices can link ads to real production. He shares why colorful dashboards full of clicks and impressions often hide low quality leads, and why “noise vs money” is the only output that matters. Neil explains how better attribution can show which keywords actually drive revenue, including why implant marketing performs better when you use plain language like “my tooth fell out” instead of jargon. He also makes a strong case for starting with a rip roaring hygiene recall program before spending on ads, including a benchmark that many practices only make about 350 recall attempts a month. Plus, Neil previews Rise Maps, a community and patient mapping approach that blends supply, demand, and patient location insights to sharpen marketing decisions. https://risedds.com/ https://teamcaredental.com/

    32분

  2. 2월 17일

    The Extraction Ep. 21: Build Value Before You Exit

    Selling your dental practice should not feel like a gamble. It should feel like a plan. In this episode of The Extraction, Kyle Bergman and TeamCare co-founder and COO Sharon Bleiler talk with Rob Montgomery, founder of yourdentallawyer.com and co-host of the Dental Amigos podcast. Rob breaks down why DSO deals feel confusing, and why most fear comes from missing context and bad advice. He explains how valuation shifted from 65–80% of gross revenue to EBITDA-based multiples, and why higher EBITDA can mean a higher multiple. Rob shares cautionary stories about unsolicited offers, rollover equity, hidden holdbacks, and why “$12M on the front page” can turn into far less after taxes, escrow, and lost owner income. The takeaway is simple. Build the right advisor team early. Avoid avoidable mistakes.

    34분

  3. 2월 10일

    The Extraction Ep 20: Create Capacity for Growth with Dedicated New Patient Columns

    Cory Schoebel, Chief New Client Officer at Chrisad, joins Kyle Bergman and TeamCare CEO Colin Ambler to break down what actually drives dental practice growth. Cory shares why most “marketing problems” are really availability and operations problems, and why his top rule is simple: new patients must be able to get in today or tomorrow. They dig into the metrics that predict growth, including revenue per exam, pre-appointment rates, reactivation, open chair hours, and the gap between what owners think is available and what teams actually schedule. Cory also explains how high-performing practices create capacity without blowing up overhead through assisted hygiene, dedicated new patient columns, and exam-only blocks on Saturdays. If your schedule looks full but results say otherwise, this episode gives you a clear path to fix the friction and unlock demand.

    44분

  4. 1월 19일

    The Extraction Ep 19: Case Acceptance Training That Took a Practice to $1M with Dr. Anushka Gaglani

    Dr. Anushka Gaglani, co-founder and co-CEO of Areo Dental Group, joins Kyle Bergman and Colin Ambler to share how she and her husband went from a first practice acquisition to building an eight-practice group in the Chicago area. Dr. Anushka breaks down the early moves that drove growth, including adding simple patient-facing tech like intraoral cameras and investing heavily in training for case acceptance and leadership. She shares a candid story about dropping Medicaid cold turkey, tracking production, and realizing patients were walking out without accepting treatment. That shift pushed her to focus on education and communication, not just clinical skills. The team also dives into metrics, EOS, and weekly L10 meetings, plus the KPIs they track like case acceptance, follow-up calls, and call answer rate. They close with a sharp discussion on incentives, including Google review rewards, gamification, and avoiding “king cobra” incentive traps.

    23분

  5. 1월 2일

    The Extraction Ep 18: Systems That Reduce Chaos in Dental Practices with Sydney Robinson

    Chaos in a dental practice rarely comes from bad intentions. It comes from a lack of structure. In this episode of The Extraction, Kyle Bergman is joined by Dr. Sharon Blyler, co-founder of TeamCare, and special guest Sydney Robinson, Founder of Clarity Dental Solutions. Sydney shares her journey from office manager to operations leader to founder, and explains why many practices unknowingly run on personality instead of process. The conversation breaks down early warning signs of chaos, how the front desk experience sets the tone for the entire practice, and why role clarity matters before addressing performance issues. Sydney also introduces practical frameworks like “Freaky Friday” role swaps to build empathy and accountability across teams. The episode explores transparency through leaderboards, incentives, and systems that reduce drama while raising performance. This is a practical listen for owners and leaders who want momentum back fast.

    33분

  6. 2025. 12. 19.

    The Extraction Ep 17: Dental Practice Valuations and DSO Deals Explained with Justin Klingshirn

    Selling a dental practice is not just about price. Timing, structure, and preparation matter more than most owners realize. In this episode of The Extraction, Kyle Bergman and Colin Ambler sit down with Justin Klingshirn, Partner and Managing Director at McLerran and Associates and the team behind DentalTransitions.com. Justin shares how he entered dentistry through banking, why private equity fell in love with dental practices, and how valuations exploded post-COVID. He breaks down how private equity funds actually work, how DSOs use leverage, and why same store growth now matters more than simple aggregation. The conversation also covers common mistakes owners make by waiting too long, why selling sooner is often better than later, and what a smart partnership with a DSO really looks like today. This episode gives owners a clear look behind the curtain of dental deals and what it takes to maximize outcomes.

    20분

  7. 2025. 12. 19.

    The Extraction Ep 16: Growth Mindset Dentistry and Incentives That Build Culture with Marni Blythe

    What separates high performing dental practices from those stuck in burnout? Mindset, culture, and accountability. In this episode of The Extraction, Kyle Bergman and Colin Ambler sit down with Marni Blythe, Founder and CEO of Full Pocket Coaching, to unpack how growth mindset, incentives, and scorecards create practices where teams want to stay and improve. Marni shares her journey from marketing and entrepreneurship into dentistry, explains the difference between fixed and growth mindset, and why many dentists stall due to burnout and survival mode. The conversation explores how incentives go far beyond money, why peer recognition matters more than manager praise, and how automated systems remove friction from busy teams. You will also hear practical frameworks for scorecards, KPIs, leaderboards, and how transparency can elevate performance or naturally filter out those resistant to growth. This episode is packed with actionable insights for owners ready to move beyond the status quo.

    28분

  8. 2025. 12. 17.

    The Extraction Episode 15: Verbal Skills That Drive Case Acceptance and Retention with Special Guest Eric Vickery

    In this episode of The Extraction, Kyle Bergman and Colin Ambler sit down with Eric Vickery, President of Coaching at All-Star Dental Academy and a leading voice in case acceptance and phone performance. Eric shares how most people fall into dentistry by accident, then explains why cancellations became his obsession early on. The conversation breaks down why hygiene cancellations are more common than doctor cancellations and how the same verbal skills apply to a $250 cleaning and a $30,000 treatment plan. Eric outlines clear KPIs including a 5 percent hygiene cancellation target and 3 percent on the doctor schedule, and explains how hitting those numbers can unlock tens of thousands in annual revenue. You will hear why policies feel like threats to patients, how effective communication replaces penalties, and how leadership buy-in determines whether systems actually stick. This episode is packed with real examples, proven numbers, and practical thinking for practices that want healthier patients and more predictable growth.

    24분
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3개의 평가

소개

🎙️ The Extraction is the podcast where dental practice performance gets pulled into focus. Hosted by Kyle Bergman and Colin Ambler of TeamCare, each episode drills into the operational metrics, leadership challenges, and growth opportunities that matter most in dental practice management. Whether you're a dentist, office manager, or DSO leader, this episode is your call to action: understand your numbers, drive accountability, and use the right tools to grow smarter. 📈 Retain more. Grow better. Extract the insights that move your practice forward.

정보

  • 제작진
    TeamCare
  • 방송 연도
    2025년 - 2026년
  • 에피소드
    21
  • 등급
    전체 연령 사용가
  • 저작권
    © TeamCare
  • 웹사이트 보기
    The Extraction