Future Ready Leadership With Jacob Morgan

Jacob Morgan

The future of work isn't coming. It's already here — and it's moving fast. Future Ready is the podcast for leaders who want to stay ahead of AI, workplace transformation, and the forces reshaping how organizations operate and compete. Hosted by Jacob Morgan, futurist and bestselling author, this is where strategy meets reality. Every week, two formats in one feed: honest, unfiltered conversations with the CEOs, CHROs, and senior executives actually building the future of work — and sharp, no-fluff daily briefings that take the most important developments in artificial intelligence, AI agents, leadership, hybrid work, and organizational strategy and tell you exactly what they mean for your business. No hype. No filler. Just the insights, frameworks, and real-world playbooks that help you lead smarter, build resilient teams, and make better decisions in a world that won't slow down. If you're serious about leading what's next — this is your podcast. Subscribe to Future Ready wherever you listen.

  1. 1D AGO

    Why the Frontline Workforce Is the Future of Work (And How Spectrum Is Proving It)

    Many companies try to solve low morale with simple perks like wellness apps, but workers often care more about real pay and career growth. The big challenge today is keeping frontline employees happy while the world worries about AI impact and high turnover. What could be the most substantial, meaningful investments leaders can make that truly build real loyalty? In this episode, Paul Marchand, EVP and CHRO of Charter Communications, more popularly known as Spectrum, discusses how to invest in people to create a better customer experience. He explains the strategy behind helping a 95,000-person workforce through absorbing rising benefit costs and programs like frictionless, prepaid tuition reimbursement and a unique employee stock purchase plan designed to build an owner mindset. Paul shares how "open mic" sessions at Charter improve their employee retention, and the way Spectrum GPT is being used to make HR more efficient. We also explore the 'high school pathways' initiative, upcoming M&A integration with Cox Communications, and how HR role evolution is turning leaders into Chief Future of Work Officers, going far beyond traditional employee management. This episode shows CHROs how to use a people-first strategy to build a resilient and competitive workforce. 🎧 Watch on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

    51 min
  2. FEB 16

    The Future of Human Work: Prologis' CHRO on AI, Creativity, and Continuous Learning

    Leaders today face a critical AI dilemma: move too quickly and risk producing low-quality "work slop," or move too slowly and sacrifice a crucial competitive edge in innovation. But one global real estate powerhouse, managing 3% of the world's GDP, has successfully navigated this tightrope for nearly three years, offering a proven model for enterprise AI adoption. In this episode, Prologis CHRO Nathaalie Carey reveals how the company solved this dilemma with an "innovation first" strategy, a journey that began by deploying an enterprise version of ChatGPT well ahead of the curve. Prologis achieved this by deliberately empowering its workforce, intentionally prioritizing widespread innovation over premature governance. By providing direct access to tools, supported by strategic training, the company drove 95% adoption rate and sparked over 1,000 crowdsourced custom GPTs. Carey explains how the company built trust by reframing AI as a "bargain" to trade mundane tasks for high-value strategic work. She also details the company's evolution from using AI for basic information gathering to utilizing it for complex decision-making and upcoming "agentic AI" workflows for processes like underwriting and background checks. Carey argues that as AI becomes a "great equalizer" for technical skills, the true competitive advantage lies in balancing technological speed with authentic human connection and the power of human imagination. ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Stop patching problems and start designing an intentional workplace. The 8 Laws of Employee Experience gives you the how. Order your copy: 8EXlaws.com

    43 min

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About

The future of work isn't coming. It's already here — and it's moving fast. Future Ready is the podcast for leaders who want to stay ahead of AI, workplace transformation, and the forces reshaping how organizations operate and compete. Hosted by Jacob Morgan, futurist and bestselling author, this is where strategy meets reality. Every week, two formats in one feed: honest, unfiltered conversations with the CEOs, CHROs, and senior executives actually building the future of work — and sharp, no-fluff daily briefings that take the most important developments in artificial intelligence, AI agents, leadership, hybrid work, and organizational strategy and tell you exactly what they mean for your business. No hype. No filler. Just the insights, frameworks, and real-world playbooks that help you lead smarter, build resilient teams, and make better decisions in a world that won't slow down. If you're serious about leading what's next — this is your podcast. Subscribe to Future Ready wherever you listen.

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