Alliance NOW! Risk & Insurance Podcast Series

The National Alliance for Insurance Education & Research

The Alliance NOW! Risk & Insurance Podcast Series provides listeners with rich, nuanced conversations that deepen learning and promote the successful completion of Risk & Insurance Education Alliance programs.

  1. 3d ago

    Certified AI Insurance Credential: The Next Chapter in AI Thought Leadership at the Alliance

    Topics Discussed  Why AI is already a business, workforce, and client-service issue The founding story behind the Certified AI Insurance Credential Moving from general AI awareness to practical implementation Why insurance professionals need industry-specific AI education Agency automation, missed renewals, and operational pressure AI foundations, terminology, and agentic workflows Data readiness and organizational AI maturity AI governance, safety, and E&O exposure Vendor evaluation and workflow redesign Building an AI-ready workforce across agencies, MGAs, and wholesalers Why adoption and employee confidence determine deployment success Using assessments to understand an organization’s starting point Why beginner organizations may have advantages over legacy systems Keeping AI curriculum current as technology changes Using automation to create more time for client relationships Key Takeaways  AI is no longer a future issue for insurance organizations; it is already affecting operations, workforce development, and client service. Insurance professionals need a baseline understanding of AI before they can evaluate tools, redesign workflows, or manage risk. The CAIC was developed as an insurance-specific credential rather than generic technology education. A successful AI strategy must address data, workflows, governance, safety, vendor evaluation, and E&O exposure. Organizations need practitioners or internal champions who can guide AI deployment and automation. Employees do not need to become programmers, but they do need new knowledge, practice, and confidence. Technology deployment without organizational adoption does not create meaningful value. Assessing AI readiness helps organizations understand their current position and plan an appropriate path forward. AI education must be continually updated because the technology and its applications change rapidly. Automation should handle repetitive work so insurance professionals can spend more time building human relationships.  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Certified AI Insurance Credential: The Next Chapter in AI Thought Leadership at the Alliance
  2. Oct 28

    Surviving a Business Income Loss — Myth vs Reality

    Topics Discussed  Why business income planning begins before coverage is written Business income and extra expense coverage Dependent property and contingent business interruption Supplier, customer, and attraction property dependencies Delayed startup and builders risk exposures Equipment breakdown, data processing, and flood considerations The period of restoration and losses extending beyond policy expiration Disaster recovery planning and funding Critical equipment and operational bottlenecks Alternative suppliers and temporary operating strategies Documenting income, expenses, and projected results Claim negotiation and reconciliation with adjusters Policy language, market materials, and expert resources The continuing importance of relationships and communication Key Takeaways  A successful business income claim starts with understanding the client’s operation before the loss. Exposure analysis should include property the insured owns as well as suppliers, customers, neighboring operations, and other dependent properties. Extra expense can help fund practical recovery steps that allow the business to continue operating. Insurance is not always the only risk treatment; physical and operational changes may reduce the exposure. A disaster recovery plan must be accessible after the loss and paired with a realistic funding strategy. Critical equipment, unique machinery, and replacement lead times can determine the true recovery period. Business income coverage may continue after the policy period when the covered loss begins during the policy term. Claims should be supported by invoices, work orders, time sheets, financial records, contracts, and clear operational evidence. A well-documented, logical claim position helps all parties evaluate coverage and the amount of loss. Business income insurance should support the business plan, while extra expense should support the recovery plan.  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Surviving a Business Income Loss — Myth vs Reality
  3. Oct 15

    What It Takes to Be an Alliance Insurance Instructor

    Key Topics Moving from music into the insurance industry How performance experience can strengthen classroom teaching Career experience across agencies, associations, carriers, technology, and leadership Recruiting and developing insurance faculty Keeping curriculum current with industry changes Using stories, humor, and real-world examples to teach technical material Creating a safe environment for learners to make mistakes Errors and omissions loss control lessons Reading insurance quotes, forms, endorsements, and policies Professional designations and lifelong learning Adapting instruction for different audiences and experience levels Advice for aspiring Alliance faculty members Key Takeaways  Passion and energy help technical insurance content become more engaging and memorable. Broad industry experience allows an instructor to explain issues from the agent, carrier, underwriter, and leadership perspectives. Real-world cases give learners context that textbook examples alone may not provide. The classroom should be a safe place to get an answer wrong, learn, and avoid costly mistakes in practice. Reading the quote and the policy remains one of the most important habits in errors and omissions prevention. A strong instructor understands the audience and adjusts language, examples, and depth accordingly. The best teachers remain committed learners because insurance products, risks, technology, and learner expectations continue to change. Faculty members improve through repetition, mentoring, preparation, and the willingness to take a chance. Become an Alliance Faculty Member  Do you enjoy sharing your experience and helping insurance professionals succeed?  The Risk & Insurance Education Alliance invites experienced practitioners and emerging educators to explore faculty opportunities. Alliance instructors combine subject-matter knowledge, practical examples, curiosity, personality, and a commitment to lifelong learning to create education that is relevant, engaging, and useful.  Learn more about faculty opportunities and Alliance programs at riskeducation.org.  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    What It Takes to Be an  Alliance Insurance Instructor
  4. Oct 14

    Streamlining Insurance: Bringing an Insurance Product to Market in the Age of AI

    Topics Discussed  The shift from economies of scale to specialized insurance organizations The changing roles of carriers, MGAs, brokers, reinsurers, and capital providers The great unbundling and modularization of the insurance value chain Hybrid fronting, MGA incubators, and enablement services Private equity, private credit, and institutional insurance capital How AI and data are changing underwriting and operations Why human judgment and contextual awareness remain essential Policy administration technology and operational efficiency Talent development and the future underwriting pipeline Why MGAs attract entrepreneurial underwriting talent Program durability, multiple capacity providers, and protecting the pen Broker needs and reducing friction in complex placements Catastrophe-exposed markets in California and Florida How MGAs identify distressed or underserved market opportunities The role of distribution, credibility, talent, and technology in launching an MGA Key Takeaways  Insurance functions that once sat under one roof are increasingly owned, priced, and delivered by specialized organizations. Capital is becoming more flexible, but sound judgment, credibility, and disciplined execution remain scarce. Specialist expertise and proximity to the customer can improve risk selection and pricing decisions. AI is best positioned as an underwriting and operational support tool rather than a replacement for experienced judgment. Successful MGA platforms need strong policy administration capabilities and technology that can accommodate new tools and workflows. MGAs can offer underwriters greater agility, ownership, and entrepreneurial opportunity, but they must also develop sustainable talent pipelines. Durable programs reduce broker friction, consolidate expertise, and create a consistent experience across accounts. Market stress and coverage gaps often create opportunities for specialized MGAs, particularly in catastrophe-exposed or emerging risks. A successful MGA requires capital, distribution, talent, technology, deep underwriting expertise, and organizational support. Long-term carrier relationships depend on data, credibility, and a demonstrated commitment to target financial outcomes.  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Streamlining Insurance: Bringing an Insurance Product to Market in  the Age of AI
  5. Sep 29

    Why Insurance Education Creates Opportunities

    Topics Discussed Starting an insurance agency from scratchBuilding a successful independent agencyInsurance career developmentProfessional designations and continuing educationCIC and CISR programsFaculty development and teachingWork-life balance in insuranceMentorship and leadershipFuture insurance trends and AILifelong learning in the insurance professionKey Takeaways Education creates opportunities, career mobility, and long-term success.Building an agency requires persistence, patience, and commitment.Success is not measured only by revenue but also by relationships and personal fulfillment.Mentors can have a lasting impact even when they don't realize it.Effective instructors combine technical expertise with real-world examples and energy.Continuous learning is essential as insurance products, technology, and customer expectations evolve.Become an Alliance Faculty Member Do you enjoy sharing your expertise and helping insurance professionals grow? The Risk & Insurance Education Alliance invites experienced insurance and risk management professionals to explore opportunities to become faculty members. Our instructors help develop the next generation of industry leaders through practical, experience-driven education. Learn more about faculty opportunities and Alliance programs at riskeducation.org. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Why Insurance Education Creates Opportunities
  6. Sep 15

    Certified AI Insurance Credential: Practical AI for Insurance Professionals

    In this episode of Alliance Insights, Danielle Janecka welcomes Jay Greene, founder of the Certified AI Insurance Credential (CAIC), and Will Hold, President & CEO of the Risk & Insurance Education Alliance.Together, they explore:•    Why AI adoption is becoming a competitive necessity•    How insurance agencies can prepare for AI transformation•    The importance of data quality and governance•    What an "agentic agency" looks like in practice•    Common mistakes organizations make when implementing AI•    How Certified AI Insurance Credential provides practical, insurance-specific AI education•    Why a living curriculum is critical in a rapidly evolving technology landscapeJay shares the personal experience that inspired him to create the credential and discusses how AI can help agencies improve workflows, boost productivity, and create new opportunities for professionals at every career stage.Will explains why the Alliance partnered with Certified AI Insurance Credential and how the program aligns with the Alliance's mission of providing practitioner-driven education that helps professionals adapt and thrive.Whether you're an agency owner, carrier professional, wholesaler, MGA leader, producer, or risk manager, this episode offers practical insights into preparing for the future of insurance.Ready to build AI knowledge that applies directly to insurance?The Certified AI Insurance Credential (CAIC) helps professionals understand AI fundamentals, evaluate technology solutions, improve workflows, and develop practical implementation strategies. Register through the Risk & Insurance Education Alliance and start gaining the knowledge needed to navigate the future of insurance with confidence.  Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Certified AI Insurance Credential: Practical AI for Insurance Professionals
  7. Sep 8

    What Insurance Professionals Can Learn from Ultra-Wealthy Client Risks

    Key Topics Discussed Personal risk managementFamily office risk managementHigh-net-worth client exposuresClient service excellenceRisk identification and mitigationInsurance industry changesCareer developmentProfessional educationFaculty leadershipKnowledge sharingKey Takeaways Risk management extends beyond insurance policies into governance, succession planning, and organizational resilience.High-net-worth and family office clients face unique and evolving risk exposures.Strong client service remains a critical differentiator in the insurance industry.The best risk professionals stay curious and continually ask questions.Teaching helps professionals remain sharp and improve their own practices.Experienced practitioners have a responsibility to mentor and educate future industry leaders.Become an Alliance Faculty Member Do you have industry experience that could help others succeed? The Risk & Insurance Education Alliance is always looking for knowledgeable practitioners who are passionate about sharing real-world expertise. Becoming a faculty member is an opportunity to give back, strengthen your skills, and help develop the next generation of insurance and risk management professionals. Learn more about becoming an Alliance faculty member and make a lasting impact on the industry. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    What Insurance Professionals Can Learn from Ultra-Wealthy Client Risks
  8. Aug 25

    Alliance Insights: How to Build Thousands of Successful Insurance Producers

    Key Topics Discussed Insurance career development Producer onboarding and training Prospecting and appointment setting Dynamics of Selling Insurance sales coaching Producer development programs Sales process design Insurance leadership Mentorship and professional growth Building successful insurance careers Key Takeaways The insurance industry offers meaningful and rewarding career opportunities. New producers often struggle most with prospecting and getting appointments. Effective sales results require both training and ongoing coaching. A structured sales process improves consistency and success. Coaching helps transform concepts into real-world behaviors. Long-term producer development creates lasting career success. Success looks different for every professional. Hard work remains a cornerstone of achievement in insurance. Become a Faculty Member with the Alliance Experienced insurance professionals have the opportunity to make a meaningful impact by becoming faculty members with the Risk & Insurance Education Alliance. Alliance faculty help educate, mentor, and develop insurance and risk management professionals through practical, experience-driven instruction. Faculty members bring real-world knowledge into the classroom and play an essential role in advancing the profession. If you're passionate about education, leadership, and giving back to the industry, explore faculty opportunities at https://www.riskeducation.org Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

    Alliance Insights: How to Build Thousands  of Successful Insurance Producers

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4.2
out of 5
21 Ratings

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The Alliance NOW! Risk & Insurance Podcast Series provides listeners with rich, nuanced conversations that deepen learning and promote the successful completion of Risk & Insurance Education Alliance programs.

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