The Fierce Factor with Kaeli Lindholm

Kaeli Lindholm
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I'm Kaeli Lindholm, high-performance leadership coach, business strategist, and CEO of KLC Consulting. I'm on a mission to help inspiring and intentional female entrepreneurs in the aesthetics and wellness industry build lucrative, life-first businesses that don't require sacrificing their vision, values, or well-being. Recognized as a Forbes Top 10 Inspiring Women Business Leader to Watch and a USA Today Top 10 Business Leader Driving Innovation, I've spent years guiding seven- and eight-figure practice owners to redefine success on their own terms. I'm a brand revisionist who helps elite female entrepreneurs carve out category-of-one leadership and establish unshakable authority in their industries. Through The Fierce Factor podcast, I'm bringing you powerful conversations about leadership, business growth, and high-performance strategies designed specifically for women in aesthetics and wellness. You'll hear from badass, fierce women making big moves in their careers, as well as the people who support them, because I believe that true power, profitability, and purpose can and should coexist. If you're ready to break past traditional business models, lead boldly, think differently, and scale sustainably, this podcast is for you. Welcome to The Fierce Factor.

  1. Episode 312: How to Stop Scaling Chaos

    6D AGO

    Episode 312: How to Stop Scaling Chaos

    This week's episode of The Fierce Factor Podcast is a special one. We're bringing you a replay from Day 1 of SPARK, our leadership intensive designed for aesthetic practice owners and practice managers, and the official introduction of the KLC Practice Manager Academy. Built over two years of real-world application, this program was created to address one of the most critical gaps in the aesthetics industry: operational leadership. Because what gets a practice to its first level of success is rarely what sustains it as it grows. In this episode, we unpack the leadership challenges that emerge as businesses scale, owners carrying too much operational weight, practice managers being asked to lead without clear structure or authority, and teams relying on a few key people instead of a defined leadership system. The practices that truly thrive are not just clinically excellent, they are operationally strong. They are built on a true partnership between owner and practice manager, with clearly defined roles and leadership development at the core. If you're ready to move from reactive problem-solving to confident, structured leadership, and build a business that can grow sustainably, this conversation will resonate deeply. Resources → Learn more & book a call with our team to learn if the Practice Manager Academy is right for you!   → Snag your ticket for the ALT Experience. There are just a handful of tickets remaining! → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    58 min
  2. Episode 311: Bonus: How to Become the Kind of Leader You'd Want to Follow

    MAR 23

    Episode 311: Bonus: How to Become the Kind of Leader You'd Want to Follow

    In this bonus replay episode, I shared something really personal, and honestly, deeply relevant to anyone navigating growth as a business owner. While traveling during my son's lacrosse season last summer, I found myself experiencing that familiar entrepreneurial anxiety…the kind that shows up when you're away from your business and wondering if things are still running smoothly without you. That season pushed me to take a closer look at how I was leading, how I was protecting my energy, and what I was actually saying yes to in my day-to-day. It became about more than just time management. It was about energetic alignment and intentional leadership. Inside this episode, I explored: Why psychological safety is the key to high-performing teams The truth behind "no one can do it like me" How to identify the 10–20% of your work that truly energizes you Why defining your own leadership philosophy changes everything If you've ever felt overwhelmed by your business or disconnected from your vision, my hope was that this episode felt like a breath of fresh air and a nudge to lead in a way that truly supports the life you're building. Resources → Register for SPARK: A 5-day strategic reset for aesthetic and wellness practice owners and practice managers navigating growth, change, and what's next. → Snag your ticket for the ALT Experience. There are just a handful of tickets remaining! → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    17 min
  3. Episode 310: Bonus: The Critical Role of a Practice Leader & When to Hire One

    MAR 16

    Episode 310: Bonus: The Critical Role of a Practice Leader & When to Hire One

    In this replay episode, we're revisiting one of the most important leadership decisions every growing practice owner faces: should you promote someone from within, or bring in outside leadership talent? As founders, many of us build our businesses around the skills we know best—whether that's clinical excellence or coaching expertise. But the transition from hands-on provider to visionary CEO requires a completely different leadership skill set. In this conversation, we unpack common mistakes that can slow growth, like overpaying for experienced hires before your business is ready, or promoting a team member into leadership without the training and support they need to succeed. Instead, you'll learn how to identify, develop, and support a Practice Leader—a role designed to bridge the gap between the front desk and operations management while strengthening the leadership structure of your practice. We also cover the core leadership capabilities that make someone effective in this role, including communication, influence, accountability, and team leadership, along with how to set clear career pathways, identify skill gaps, and recognize early red flags when evaluating potential leaders. If you're building or restructuring your leadership team, this replay is packed with insights to help you make smarter promotion decisions, avoid costly leadership missteps, and create the structure needed to support long-term growth. Resources → Register for SPARK: A 5-day strategic reset for aesthetic and wellness practice owners and practice managers navigating growth, change, and what's next. → Snag your ticket for the ALT Experience. There are just a handful of tickets remaining! → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    26 min
  4. Episode 309: The White Glove Client Experience: Raising the Standard in Aesthetics (ALT Panel)

    MAR 9

    Episode 309: The White Glove Client Experience: Raising the Standard in Aesthetics (ALT Panel)

    We're taking you back into the room at our 2025 ALT Experience for a special replay from the stage. In this conversation, I sit down with founders and CEOs Meg Fox, Sara Trammell, and Allie Edwards to talk about what it really means to create a white glove patient experience inside a growing practice. Not the kind that feels forced or fancy for the sake of appearance, but the kind rooted in intention, standards, and leadership. We unpack how each of them defines white glove service in a way that fits their brand, and how they ensure it's felt consistently, from the first click online to checkout. We talk about greeting protocols, respecting time, managing late arrivals, rebooking systems, retail integration, and how small environmental details, from scent to lighting to language, reinforce trust. You'll hear how consistency across locations protects brand equity, why digital presence must match the in-person experience, and how to measure excellence through rebooking rates, reviews, call monitoring, and team accountability. This episode is honest and tactical. It's about setting standards, documenting expectations, training your team to deliver excellence without constant supervision, and balancing generosity with strong boundaries. If elevating your patient journey is part of your growth strategy this year, this panel will push you to think beyond personality and into process. And if you want to be in rooms where these conversations happen live, we have just a handful of tickets left for ALT Experience 2026. Secure your seat at klcconsultants.com/alt and join us in raising the standard. Resources → Snag your ticket for the ALT Experience → Register for SPARK: A 5-day strategic reset for aesthetic and wellness practice owners and practice managers navigating growth, change, and what's next. → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. Let's step into the conversation. KLC Consulting Website Kaeli on LinkedIn

    45 min
  5. Episode 308: Structure Without Micromanagement: The Leadership Shift Inside Growing Practices (ALT 2025 Replay)

    MAR 2

    Episode 308: Structure Without Micromanagement: The Leadership Shift Inside Growing Practices (ALT 2025 Replay)

    This week on The Fierce Factor Podcast, we're bringing you another powerful replay from the ALT Experience 2025 stage, and this one is all about what leadership really looks like inside a scaling practice. I sit down with three high-level operators and practice leaders, Amanda Siem, Melanie Crowley, and Liz Grad Murphy, for an honest, behind-the-scenes conversation about managing teams, building trust, and navigating the often complicated dynamic between founders and managers. We unpack what it actually takes to turn vision into action, how to coach instead of constantly fixing, and why clear expectations eliminate chaos. You'll hear real talk about psychological safety, proactive communication, systems that create autonomy, and the tension between control and trust as your business grows. If you've ever felt stuck in the middle, struggled to loosen your grip, or wondered how to build a team that can truly run with you, not just report to you, this conversation will hit home. If you want to experience conversations like this live, there are only a handful of ALT Experience tickets remaining. Special bonus: When you register this week, you'll receive a 2-hour coaching intensive to prepare a customized growth plan prior to the event so you don't just attend, you arrive with strategy. Resources → Snag your ticket for the ALT Experience → Download our NEW free resource, Owner vs Practice Manager Role Clarity Map to clarify who owns what, define decision authority, and understand what your practice still depends on the Owner for → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    30 min
  6. Episode 307: Retain to Grow: Designing Development Runways for High-Growth Employees (ALT 2025 Replay)

    FEB 23

    Episode 307: Retain to Grow: Designing Development Runways for High-Growth Employees (ALT 2025 Replay)

    In this week's episode, we're bringing you a powerful panel replay straight from our ALT 2025 stage: Retain to Grow: Designing Development Runways for High-Growth Employees. On this panel, Kaeli is joined by Shelby Miller, DNP, Heidi Hermel, NP, and Rachel King, FNP-C. Each of these founders leads a thriving practice with strong team culture. And notably, each operates under a different compensation structure. Three different models. Three successful, growing organizations. This panel conversation dives deep into what it really takes to attract, develop, and retain top talent in today's competitive landscape. We unpack compensation models that actually drive performance, when profit-sharing makes sense, how to structure growth pathways, and the balance between rewarding excellence while protecting the business. You'll hear transparent conversations around commission structures, onboarding, mentorship tiers, leadership development, and how to prevent your best people from being lured away by flashy offers that don't hold up under scrutiny. More importantly, we explore how to create emotional loyalty, cast long-term vision, and build a culture where high performers see their future with you. If you've ever wondered how to grow without losing your best people, this episode is for you. And if this conversation resonates, ALT 2026 is where you need to be. Register for ALT by February 28 and receive a complimentary 1:1 Mini Intensive — a private 2-hour strategy session designed to tackle your biggest business challenge. Exclusive to the first 10 registrations $1,297 value Personalized action plan you can implement immediately We'll see you in the room! Resources → Snag your ticket for the ALT Experience → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    39 min
  7. Episode 306: Develop Your Voice of Impact: Part 3 with Krista Donargo, SGA

    FEB 16

    Episode 306: Develop Your Voice of Impact: Part 3 with Krista Donargo, SGA

    This episode is Part 3 of our special Develop Your Voice of Impact series, and it's all about what happens when the stakes are high and the spotlight is on. In this conversation, Krista Donargo, SGA, dives into the difference between recorded content and live communication, and why so many brilliant leaders lose their power when they step on stage, lead a training, or answer questions in real time. From keynotes and panels to team trainings and high-pressure conversations, this episode breaks down what it really takes to speak with confidence, presence, and authority when things don't go exactly as planned. She covers why over-rehearsing can backfire, how to stop hiding behind notes, and what to do when tech fails, nerves spike, or the room's energy feels off. You'll learn how to use pattern interrupts to keep people engaged, how to handle tough or impromptu questions without rambling, and why silence is often more powerful than filling space with words. If you want to command a room, sound grounded under pressure, and communicate in a way that feels both confident and human, this episode is for you. If you're ready to expand your voice to match the level of leadership you're stepping into, our Voice of Impact Mini Intensives are now open. These personalized 1:1 coaching sessions are designed to help high-performing founders communicate with authority, lead with presence, and use their voice as a strategic asset, on stage, online, and inside their business. Details and booking information are available in the show notes. Resources → Learn more about our Voice of Impact Mini Intensives → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    30 min
  8. Episode 305: Develop Your Voice of Impact: Part 2 with Krista Donargo, SGA

    FEB 9

    Episode 305: Develop Your Voice of Impact: Part 2 with Krista Donargo, SGA

    Before Sara Blakely became the founder of Spanx, her life looked nothing like a success story. She failed the LSAT twice, was told she was "too short" at a Disney audition, and spent seven years selling fax machines door to door—hearing no over and over again. What changed everything wasn't luck. It was how she treated rejection. Instead of seeing discomfort as failure, she treated it like training. In Part 2 of our Develop Your Voice Impact series, Krista Donargo, SGA unpacks how Blakely learned to fail forward, show up before things felt polished, and turn a scrappy idea into a billion-dollar brand without investors, a roadmap, or industry experience. From there, we zoom out to a skill every leader needs but few are ever taught: storytelling. Storytelling isn't fluff—it's a leadership tool. Stories activate emotion and logic, reduce resistance to change, and help people trust, understand, and follow your ideas. Whether you're leading a team, speaking on stage, guiding clients, or showing up online, how you communicate matters just as much as what you're saying. This is exactly the work we do inside our Voice of Impact Mini Intensives, to help leaders identify the stories they need to tell, shape them with intention, and deliver them with confidence, clarity, and authority. These high-touch intensives are designed to help your voice match the level of leadership you're stepping into—without scripts, gimmicks, or overproduction. If you've ever struggled to get people to understand, trust, or act on your ideas, this episode will change how you think about communication—and what's possible when you learn to use your voice with intention. Because growth doesn't require perfection. It requires conviction, connection, and the willingness to be uncomfortable long before the results show up. Resources → Learn more about our Voice of Impact Mini Intensives → Join the Fierce Factor Society → Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let's map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn

    11 min
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5
out of 5
134 Ratings

About

I'm Kaeli Lindholm, high-performance leadership coach, business strategist, and CEO of KLC Consulting. I'm on a mission to help inspiring and intentional female entrepreneurs in the aesthetics and wellness industry build lucrative, life-first businesses that don't require sacrificing their vision, values, or well-being. Recognized as a Forbes Top 10 Inspiring Women Business Leader to Watch and a USA Today Top 10 Business Leader Driving Innovation, I've spent years guiding seven- and eight-figure practice owners to redefine success on their own terms. I'm a brand revisionist who helps elite female entrepreneurs carve out category-of-one leadership and establish unshakable authority in their industries. Through The Fierce Factor podcast, I'm bringing you powerful conversations about leadership, business growth, and high-performance strategies designed specifically for women in aesthetics and wellness. You'll hear from badass, fierce women making big moves in their careers, as well as the people who support them, because I believe that true power, profitability, and purpose can and should coexist. If you're ready to break past traditional business models, lead boldly, think differently, and scale sustainably, this podcast is for you. Welcome to The Fierce Factor.

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