The EA Campus Podcast

The EA Campus

Do you want to know what it takes to work as a high-performing Executive Assistant? You’ll find out when you listen to The EA Campus podcast. Join Nicky Christmas, the Founder of The EA Campus, for a weekly interview with successful Assistants who all have first-hand experience and lessons to share on what it takes to excel in the role. Tune in, get inspired, and learn how to create an Assistant career where you are valued, motivate,d and ready to face every challenge head-on. Whether you are an Assistant just starting in your career or prepared to move to the next level, building a successful Assistant career just got a little easier with The EA Campus Podcast!

  1. Ep87: Decision-Making in the EA Role. How Trust Is Actually Built

    JAN 22

    Ep87: Decision-Making in the EA Role. How Trust Is Actually Built

    In The EA Campus Ep87, we’re talking about something that sits at the heart of the EA–Executive relationship. Decision-making, and knowing when to act without constantly checking in. As Executive Assistants, we’re expected to move work forward, protect priorities, and reduce pressure on our executive. In The EA Campus Ep87, Nicky Christmas explores how judgement, problem-solving, and clear processes help EAs build trust through everyday decisions. This conversation is grounded in real EA work. Inbox management. Calendar decisions. Priorities. Access. The moments where you pause and wonder whether to decide or check in. You’ll hear why over-checking often creeps in, even for experienced EAs, and how executives actually experience repeated confirmation requests. In The EA Campus Ep87, we look at how trust is built through consistency rather than big moments. Nicky shares practical ways to strengthen your decision-making using context, past experience, and an understanding of what genuinely moves work forward. This includes what to do when a decision doesn’t land as expected, and how to recover without retreating into over-checking. One of the key themes in the episode is what changes once your Executive fully trusts how you think and work. Autonomy increases. Your role becomes clearer. You’re managing work end-to-end rather than relaying decisions. We also explore how this level of trust affects influence. You’re involved earlier. Your recommendations carry more weight. Others begin to see your role differently because of how consistently you operate. Beyond the relationship itself, The EA Campus Ep87 looks at how confident decision-making shapes your day-to-day work. Fewer check-ins. Clearer ownership. Less second-guessing. More focus on solving problems that matter. If you’re an EA who wants to feel more confident making decisions, especially in fast-moving or high-pressure environments, The EA Campus Ep87 will feel very familiar. We also reference current EA Campus training throughout the episode, including our Virtual Summit on 27 January and upcoming AI masterclasses in January and February, all designed to support better decision-making in real EA workflows. The EA Campus

    26 min
  2. Ep86: Getting Clear on What You’re Actually Responsible For

    JAN 15

    Ep86: Getting Clear on What You’re Actually Responsible For

    January often starts with good intentions. New plans, new priorities, and a quiet expectation that you’ll somehow be more organised, more productive, and more on top of everything than ever before. In this episode, Nicky Christmas kicks off the 2026 season of The EA Campus Podcast by tackling something foundational for Executive Assistants. Clarity around responsibility. This episode is about the day-to-day reality of the EA role. The tasks that quietly creep in. The decisions you’re expected to make without authority. The mental load of holding context, chasing actions, and keeping everything moving. And how all of that shapes how productive, effective, and confident you feel in your role. You’ll hear: Why responsibility often expands without anyone deliberately deciding it shouldThe three types of responsibility most EAs carry, whether they realise it or notHow unclear responsibility affects productivity, expectation setting, and your day-to-day workloadWhat an alignment conversation with your executive actually looks like, and how to structure it using real examples rather than vague feelingsA simple responsibility reset exercise you can do this week to get clearer on what you own, what’s shared, and what needs a conversationNicky also references several EA Campus resources during the episode, which you can explore here: Job description and role clarity resources: https://theeacampus.com/tag/career-development/ https://theeacampus.com/resources/job-description/EA task and competency lists: https://theeacampus.com/resources/task-list/Tools and tech masterclasses: https://theeacampus.com/masterclass/Virtual Summit taking place on 27 January: https://theeacampus.com/virtual-summit/This episode sets the tone for the year ahead. Before new tools, new systems, or new productivity frameworks, it starts with clarity. Because knowing what you’re responsible for is the foundation for how you work, how you partner with your executive, and what a good day actually looks like. If this episode resonates, share it with another EA who might need it right now, and make sure you’re subscribed so you don’t miss what’s coming next. The EA Campus

    25 min
  3. Ep85: Visibility, Influence, and the Future of the EA Role

    JAN 8

    Ep85: Visibility, Influence, and the Future of the EA Role

    In this episode of The EA Campus Podcast, Nicky Christmas is joined by long-time friend, global thought leader, and former Executive Assistant Diana Brandl. Diana shares her journey from supporting CEOs in global organisations like Sony and Babbel to building her own business, hosting a successful podcast, writing multiple books, and training assistants around the world. Together, Nicky and Diana reflect on what it really takes to evolve in the EA role without losing yourself along the way. This conversation goes far beyond job titles. You’ll hear honest insights on visibility, people-pleasing, career transitions, and why so many assistants struggle to articulate their impact. Diana brings a truly global perspective, drawing on her recent travels and work with assistants across Europe and beyond. They also dig into some of the biggest topics facing the profession right now. Strategic influence, the Chief of Staff conversation, professional qualifications, and how different countries approach the EA role. There’s a refreshingly balanced discussion on AI and automation too. What’s genuinely useful, what’s being overhyped, and why soft skills still matter more than ever. This episode is for you if you’re: Reflecting on where your EA career is headingCurious about thought leadership, training, or alternative career pathsFeeling the pressure to be more visible without wanting to shoutTrying to make sense of AI without losing your human edgeReady to stop people-pleasing and start protecting your energyIt’s thoughtful, honest, and packed with perspective from someone who’s seen the EA profession from every angle. Grab a cuppa and enjoy this wide-ranging conversation with one of the most respected voices in our industry. The EA Campus

    39 min
4.9
out of 5
9 Ratings

About

Do you want to know what it takes to work as a high-performing Executive Assistant? You’ll find out when you listen to The EA Campus podcast. Join Nicky Christmas, the Founder of The EA Campus, for a weekly interview with successful Assistants who all have first-hand experience and lessons to share on what it takes to excel in the role. Tune in, get inspired, and learn how to create an Assistant career where you are valued, motivate,d and ready to face every challenge head-on. Whether you are an Assistant just starting in your career or prepared to move to the next level, building a successful Assistant career just got a little easier with The EA Campus Podcast!

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