Inspector Empire Builder

Matt Williams
  • 4.6 (9)
  • Entrepreneurship
  • Weekly

The Inspector Empire Builder Podcast is where home inspection professionals come to rise, not just in business, but in mindset, leadership, and long-term legacy. If you're a home inspection business owner focused on growing, scaling, and building through your team, this show is your blueprint for achieving both time freedom and financial success. We go deep into team development, sales systems, client service, operational excellence, and the business frameworks that lead to sustainable, rapid growth. Every episode is crafted to help you get out of the day-to-day grind and start building.

  1. 18h ago

    This AI Analyzes 100% of a Mold Sample, Here’s Why It Matters

    #HomeInspector #InspectorEmpireBuilder Artificial intelligence is changing mold testing, and the impact could be huge for home inspectors, environmental professionals, homeowners, and home buyers. In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Megan Lefebvre Jim Bates from Sporecyte to break down how proprietary AI and digital microscopy are being used to analyze mold samples, improve consistency, speed up laboratory reporting, and create mold reports that clients can actually understand. Jim explains why traditional mold analysis can vary when humans manually review samples, how Sporecyte's AI evaluates samples consistently, and why analyzing 100% of a sample can provide dramatically different insight compared with analyzing only a portion and extrapolating the results. They also explore how Sporecyte developed its AI model, why its technology is different from large language models like ChatGPT, how human analysts still fit into the process, and what the company's next-generation AI could mean for even faster mold testing. If you're a home inspector looking to improve your mold testing services, deliver clearer reports, save time explaining results, or understand where AI is taking the inspection industry, this conversation is for you.   You’ll Learn:  → Why Sporecyte built proprietary artificial intelligence specifically for digital microscopy and mold spore identification, rather than relying on general-purpose AI tools. → How analyzing 100% of a mold sample can reduce the uncertainty created when laboratories analyze only a portion of the sample and extrapolate the final result. → Why consistent AI analysis can reduce differences caused by individual technicians while still allowing human analysts to review questionable or important findings. → How easier-to-read, color-coded mold reports can save home inspectors time, make results easier for homeowners and real estate professionals to understand, and improve the overall client experience.   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  2. Oct 22

    The Hidden Revenue Opportunity After Every Home Inspection

    What if your home inspection could provide far more value than just an inspection report, and create an additional revenue opportunity for your business at the same time? In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Celeste Starchild to talk about the evolution of HomeBinder into Haven and what that change means for home inspectors, real estate agents, and homeowners. Haven has expanded from a digital home-management platform into a homeowner concierge service designed to help buyers through one of the most stressful parts of homeownership: actually getting moved in. The conversation covers how Haven can help homeowners connect utilities, shop insurance, find internet providers, coordinate movers, set up security services, manage home information, and continue receiving support after closing. Matt and Celeste also tackle one of the biggest concerns inspection companies have when partnering with technology companies: client data. They discuss consumer permission, trust, customer experience, value exchange, and why Celeste believes inspection companies should share in the value created when their clients choose additional services. If you own a home inspection company and are looking for ways to increase customer value, grow ancillary revenue, protect your client relationships, and differentiate your business, this episode offers a very different way to think about what happens after the inspection.   What You’ll Learn: → You’ll learn why HomeBinder was rebranded as Haven and how the company evolved from a simple digital home binder into a broader moving and homeownership concierge designed to reduce stress during the home-buying process. → You’ll hear how Haven approaches homeowner data, consent, and communication, including its client-care follow-up process and why Celeste says homeowners who do not want additional assistance are not continually contacted. → You’ll discover how Haven makes money through service providers such as internet, security, insurance, energy, and other vendors—and why inspection companies can share in some of the value generated when their clients select those services. → You’ll also hear Matt and Celeste discuss the future of the inspection industry, why market share matters more than simply riding a strong housing market, and why some of the most successful inspection companies are expanding their value through ancillary and adjacent services. Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  3. Oct 15 ·  Bonus

    I Was Bald for 20 Years. Here's Why I Have Hair Now

    After 20 years of being bald, I finally have hair! If you've noticed my new look on the Inspection Empire Builder Podcast, you're probably wondering what happened.  Today, I'm sharing my personal hair transformation journey, why I made the change in 2026, and what's been happening behind the scenes. I started losing my hair in my early 20s and spent two decades shaving my head.  After years of being comfortable bald, I decided to explore my options, speak with hair specialists, and try something different. Have questions about my hair journey? Call or text me at 505-301-5784. Subscribe to the Inspection Empire Builder Podcast for more conversations, business insights, and personal stories!   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call   #InspectionEmpireBuilder #HairTransformation #HairLossJourney #BaldToHair #PersonalGrowth

  4. Oct 15

    AI Can Write Your Inspection Report, But Should It?

    AI is already changing home inspection report writing, but does that mean AI will eventually replace the home inspector?   In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Dylan Chalk of Scribeware to break down how artificial intelligence, inspection software, commercial inspection reporting, and smarter templates are changing the way inspectors work. Dylan explains what Scribeware 7 brings to the table, including built-in scheduling, payments, automated messaging, commercial inspection workflows, Smart Tags, and an MCP AI integration that allows tools like Claude to work directly with Scribeware.   More importantly, they tackle the question every inspection business owner should be asking: where does AI actually improve an inspection business, and where can it create unnecessary risk?   They discuss why fully AI-generated inspection reports may still have serious limitations, how experienced inspectors rely on templates as checks and balances, why human judgment remains critical on-site, and how AI can be used more safely to build templates, organize inspection knowledge, and draft unusual comments.   If you own a home inspection company, manage multiple inspectors, perform commercial inspections, or want to understand how AI could affect the inspection industry, this conversation gives you a practical look at what is working today, and what may still be years away.  What You’ll Learn: → You’ll learn why Dylan believes your inspection template may be one of the most valuable assets in your company and how AI can help build, organize, proofread, and improve that template without replacing your expertise. → You’ll hear how Scribeware’s Smart Tags and commercial inspection workflows help organize large amounts of building data by unit, system, contractor, urgency, and cost, making complex commercial inspection reports easier for owners, brokers, contractors, and inspectors to use. → You’ll discover why letting AI interpret every photo and automatically write an entire inspection report could introduce accuracy, cost, proofreading, and liability concerns, and why structured mobile workflows still provide important checks and balances. → You’ll also learn the practical AI applications Dylan considers the lowest-risk opportunities today, including template construction, template management, proofreading, and creating rough drafts for unusual inspection conditions that aren’t already covered in your comment library. Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  5. Oct 8

    How to Make More Money on Every Home Inspection

    Want to grow your home inspection business without simply cramming more inspections into your calendar? In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Adam Long of Porch and Inspection Support Network to break down how home inspection companies can increase revenue, improve efficiency, and build a more scalable business. They dive into home inspection pricing, ancillary services, inspection packages, call centers, software automation, AI, average ticket growth, franchise business models, and the systems that help inspection companies grow beyond the owner. If you're a home inspector, multi-inspector company owner, or inspection entrepreneur trying to increase profit without working 80 hours a week, this conversation is packed with practical strategies you can apply.   You’ll learn: → Why raising your home inspection prices may be less risky than you think, how good-better-best inspection packages can dramatically increase your average ticket, and why missed phone calls can quietly cost your company thousands in lost revenue. → You’ll hear how ancillary services like sewer scopes, termite inspections, radon testing, solar inspections, pool inspections, and other add-ons can transform the economics of your business.  → Matt also shares how his company grew past $2 million in annual revenue, why his team sells premium “Works” inspection packages, and how better systems, call handling, software, and automation create capacity without constantly adding payroll.  → Adam also explains the role of Inspection Support Network, America’s Call Center, Porch, warranties, analytics, AI, and business community in helping inspection companies scale.   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com   Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  6. Oct 1

    Stop Chasing $500 Inspections: Go Commercial Instead

    If you’re still relying almost entirely on residential home inspections, you may be leaving one of the biggest opportunities in the inspection industry untouched. In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with InterNACHI founder Nick Gromicko for a wide-ranging conversation about commercial inspections, commercial property inspection fees, AI, business growth, delegation, leadership, and the future of the inspection industry. Nick explains why he believes commercial inspections are harder to commoditize, why commercial clients can support dramatically larger inspection fees, and why building the right team matters more than simply working longer hours. They also dig into CCPIA, Nick’s new commercial property listing platform, AI-generated leads, inspection software, government and institutional contracts, hiring high-level operators, and the transition from technician to CEO. If you own a home inspection company and want to increase revenue, diversify beyond residential inspections, build a commercial inspection division, or create a company that can grow without you personally doing every job, this episode will challenge the way you think about scaling.   You’ll learn:  → Why commercial property inspections can command thousands, or even tens of thousands, of dollars while residential inspection prices remain compressed. → How AI is changing SEO, lead generation, commercial real estate listings, and the way inspection businesses get discovered. → Why Nick would rather hire highly capable leaders, give them real authority, and let them make mistakes than build a company filled with assistants waiting for instructions. → How moving from technician to CEO requires delegation, trust, specialized talent, and a completely different way of thinking about business growth.   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com   Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  7. Sep 24

    Home Inspectors: Add a FREE 90-Day Warranty

    Home warranties have a reputation problem, and home inspectors are often caught in the middle when something breaks months after an inspection. In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Grant Brittain, SVP of Sales and Strategy at Super, to unpack how Super is attempting to reinvent the home warranty experience for homeowners, real estate professionals, and home inspectors. Grant explains how Super's In the Clear program uses the home inspection report to help establish the condition of major systems and appliances at the time of inspection. You'll hear how participating inspection partners can provide limited 90-day coverage on qualifying systems and appliances, how that coverage can become a powerful marketing differentiator, and why connecting inspections with warranty protection may help eliminate confusion when something breaks months after closing. They also dig into some of the biggest frustrations with traditional home warranties: slow scheduling, contractor incentives, unexpected out-of-pocket expenses, and the dreaded HVAC failure that seems to happen on the hottest day of the year. If you own a home inspection company and want to increase your value to agents and buyers, this conversation gives you a different way to think about warranties, inspections, and protecting the homeowner after closing.   You’ll Learn: → Why homeowners sometimes confuse a home inspection with a home warranty and how inspectors can better explain the difference. → How Super's In the Clear program uses the inspection report and why the condition of an aging HVAC system can matter more than its age alone. → How inspection partners can offer limited 90-day coverage on qualifying systems and appliances without adding another per-inspection warranty expense. → How Super says its scheduling technology, contractor compensation model, and payment structure are designed to address common frustrations in the traditional home warranty experience.   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com   Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

  8. Sep 17

    How to Become the Home Inspector AI Recommends First

    Want more home inspection leads without depending entirely on realtor referrals? In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Khurram Shahzad of Digital Addicts to break down the science behind digital marketing for home inspectors, and why the companies that understand the buyer journey can win customers long before someone searches for a home inspector. Khurram explains how homebuyers move from Zillow, Redfin, Google, social media, reviews, and educational content into the actual decision to book an inspection. You'll discover how search engine optimization, AI search, Meta ads, Google reviews, website conversion, call-to-action buttons, landing pages, retargeting, online scheduling, and fast lead response all work together. They also explore why reducing friction can dramatically increase conversion rates, how educational videos can build trust before the buyer ever needs an inspection, and why your digital reputation may determine whether Google or AI recommends your company over a competitor. If you're a home inspector, multi-inspector company owner, or inspection entrepreneur trying to generate more inspections, improve your home inspection marketing, rank higher in search, and convert more homebuyers into customers, this episode gives you practical strategies you can start applying now.   You’ll Learn: → Why the homebuyer's journey begins long before they search for a home inspector, and how educational content can position your company as the trusted local expert before the inspection is ever needed. → How Google search, AI search engines, reviews, website content, captions, transcripts, SEO, social media, and local authority signals work together to influence which inspection companies buyers discover and trust. → Why small conversion details, including call-to-action colors, button placement, online scheduling, missed calls, callback speed, and long phone menus—can create friction that costs your inspection company booked jobs. → How home inspectors can combine realtor relationships with direct-to-consumer marketing, educational videos, Meta retargeting, reviews, and local content to create a more predictable inspection marketing system.   Connect with IEB using the following links: Website: http://www.iebcoaching.com Spotify: https://open.spotify.com/show/4bZtKgILVQZEJ4yFEJlz7g?si=8eade097c8664515 Instagram: https://www.instagram.com/iebcoaching Email: support@iebcoaching.com   Your next big breakthrough is one click away. Book your strategy call! https://www.iebcoaching.com/growth-discovery-call

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4.6
out of 5
9 Ratings

About

The Inspector Empire Builder Podcast is where home inspection professionals come to rise, not just in business, but in mindset, leadership, and long-term legacy. If you're a home inspection business owner focused on growing, scaling, and building through your team, this show is your blueprint for achieving both time freedom and financial success. We go deep into team development, sales systems, client service, operational excellence, and the business frameworks that lead to sustainable, rapid growth. Every episode is crafted to help you get out of the day-to-day grind and start building.

Information

  • Creator
    Matt Williams
  • Years Active
    2022 - 2026
  • Episodes
    119
  • Rating
    Clean
  • Copyright
    © Inspector Empire Builder
  • Show Website
    Inspector Empire Builder

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