Up In My Business

Lex Lancaster

Up in My Business is hosted by Dr. Alexis Lancaster, PT, DPT, known as Lex Lancaster of Lex Lancaster Creative Co. Up In My Business gives health and wellness professionals an inside look at all things tech, business, and Lex's life as a physical therapist turned digital operations expert. You’ll hear all about her lessons as a business owner, the ins and outs of tech for your business, and so much more. From SEO, websites, and email marketing to automations, launches, and copywriting, Lex has got you covered.

  1. Sep 14

    Episode 190: A Phrase I Love to Help Me Say No (Or Yes!)

    Summary In this episode, I share one of my favorite decision-making frameworks: every time you say yes to one thing, you're saying no to something else. Before I get into it, I give a quick life update (it is extremely hot here and I am not okay), share that I started a ceramics class, and give a business update. I'm fully booked, taking on new projects into January and February, and thinking through ways to potentially serve more people. What I Talked About The heat wave hitting our area and why it's a bigger deal here than you'd thinkStarting a ceramics wheel class and possibly switching to hand-buildingTrying to make friends at an art studio (everyone has their AirPods in, of course)Business update: fully booked, waitlisted for new websites, booking into Jan/Feb for Google Ads, Meta Ads, and web projectsThe frustration of not having capacity to help people who've been burned by bad workIdeas I'm noodling on: live webinars and live SEO teachingMy time with Emma Jack in 2021 and how she helped me go all-in on my digital businessThe framework: every time you say yes to something, you're saying no to something elseHow I actually run through this question: time, energy, mental load, hobbies, finances, and peaceWhy predictability and energy exchange are always my top prioritiesA reminder that you get to decide what your business looks like Work with me + learn more! Looking for help with tech & software and want to get started on the right foot?  I offer FREE discovery calls. Click here to book.Check out my website: Lex Lancaster Creative Co.Connect with me on Instagram

    Episode 190: A Phrase I Love to Help Me Say No (Or Yes!)
  2. Sep 7

    Episode 189: Discounted Evals and Meta Ads

    Summary In this episode, I'm breaking down why I don't recommend running discounted eval ads for cash-based PT clinics. The discounted first session approach pulls in the wrong patients, creates a price transparency problem, and honestly mirrors the kind of healthcare experience most cash-based owners say they left behind. You'll hear my take on the goal of a Meta ad and how it isn't to sell a cheap eval, what happens when you pitch a full-price package after a discounted first visit, and why locking people into a landing page takes away their ability to make an informed healthcare decision. You don't have to discount your services to make ads work, and I'll tell you exactly what to do instead. What I Talked About Personal updates: pottery class, finishing Yesteryear, reading The Wedding PeopleBeing at max capacity and why I'm scheduling clients into the new yearMy Brick app auto-schedule and why I love having hard stops on work accessWhat the actual goal of a Meta ad is, and what it isn'tWhy a discounted eval pulls in the wrong people and creates a transparency problemThe disconnect between a discounted first session and then pitching a full-price packageWhy locking people into a landing page takes away their ability to make an informed decisionWhat to do instead: awareness-focused ads, transparent pricing, and letting clients come to you ready Links I Mention My Amazon storefront (full camera, lighting setup, mic)Kajabi — affiliate link for 3 months for $99Descript (transcription and captions)The LextroMind (mentorship program with Shante — enrollment opens end of year) Work with me + learn more! Looking for help with tech & software and want to get started on the right foot?  I offer FREE discovery calls. Click here to book.Check out my website: Lex Lancaster Creative Co.Connect with me on Instagram

    Episode 189: Discounted Evals and Meta Ads
  3. Aug 10

    Episode 185: Legal Documents Your Website Needs And What They Mean

    Summary In this episode, I'm keeping things light and talking about something I get asked about all the time- legal documents for your website. Before diving in, I share a quick life update: it's August and I'm already planning ahead for fall, which always brings a wave of inquiries. Most of my business is retainer clients at this point (some since 2021!), so spots are limited, and I'm booking into October and November. The main topic is the four legal documents most website owners need, what they do, and why they matter. This comes with a big disclaimer that I'm not a lawyer and everything I share is from experience building websites and learning from legal professionals over the years. Consult with your own lawyer accordingly. What I Talked About Fall business planning and booking timelinesThe nature of my retainer client relationships and why clients stay long-termThe Bear and Ted Lasso as my current TV watchesThe four legal documents every website owner should consider: Privacy Policy — legally required; tells visitors what data you collect and how you use itTerms & Conditions — not legally required but highly recommended; protects you and sets rules for how people interact with your siteMedical Disclaimer — important if you publish health/PT content and don't want readers to mistake it for medical adviceAccessibility Statement — an emerging area of legal risk; shows good faith effort toward an accessible websiteAccessibility plugins (ElfSite and UserWay) as practical toolsWhy I don't recommend using AI to write legal documentsHow to add legal pages to your website (blank page + footer link)Course terms and conditions as an additional document if you sell digital products Legal Template Links  Please note: these are affiliate links. Sam Vander Wielen  General templates linkWebsite Bundle (privacy policy, terms and conditions, disclaimer)Accessibility templateThe Creative Law Shop They offer website legal documents as well as a portal where contracts can be built for you. Use the code LEX10 to save 10%. Check out their templates here. Accessibility Tool Links Elfsight (use the code LEX30 to save 30%!) - I also use this for the Google Review pluginUserway Work with me + learn more! Looking for help with tech & software and want to get started on the right foot?  I offer FREE discovery calls. Click here to book.Check out my website: Lex Lancaster Creative Co.Connect with me on Instagram

    Episode 185: Legal Documents Your Website Needs And What They Mean
4.5
out of 5
22 Ratings

About

Up in My Business is hosted by Dr. Alexis Lancaster, PT, DPT, known as Lex Lancaster of Lex Lancaster Creative Co. Up In My Business gives health and wellness professionals an inside look at all things tech, business, and Lex's life as a physical therapist turned digital operations expert. You’ll hear all about her lessons as a business owner, the ins and outs of tech for your business, and so much more. From SEO, websites, and email marketing to automations, launches, and copywriting, Lex has got you covered.

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