Cleaning Business Life

Shannon Miller & Jamie Runco

🎙 Cleaning Business Life  Cleaning Business Life is a podcast for cleaning business owners who want more than tactics — they want clarity. Hosted by industry leaders Shannon Miller and Jamie Runco, this show explores the real decisions behind building a sustainable, profitable cleaning company: pricing, leadership, systems, boundaries, and growth without burnout. This isn’t a beginner podcast.  It’s for owners and operators who are already in the business and ready to think differently about how they run it. If you’re tired of noise, hustle culture, and surface-level advice — and you want grounded conversations rooted in real industry experience — you’re in the right place. Want to get a hold of us? Please email us at cleaningbusinesslife@gmail.com

  1. 3D AGO

    CBL EP 198 The La Perla Lesson

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. The La Perla Lesson What does a $750 bra have to do with pricing a cleaning business? More than you think. In this episode of Cleaning Business Life, Shannon shares the unforgettable moment she learned one of the biggest lessons about value, pricing, and scarcity thinking while working at Nordstrom selling La Perla luxury lingerie. At first, the pricing felt unbelievable. Who would spend that much on a bra? Then a vendor said one sentence that completely changed the way she viewed business forever: “Let them decide.” This episode dives into: emotional pricingscarcity conditioningunderchargingpremium buyersconfidence in salesperceived valueand why so many business owners unknowingly sabotage their own pricingBecause people are not always buying the cheapest option. They are buying certainty, trust, professionalism, reliability, and peace of mind. And sometimes the biggest thing holding your business back isn’t the market — it’s your relationship with money and value. Chaos is expensive. Support the show Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out. Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid. 🎧 New episodes 2x weekly  📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com Because in life — and in business — clean is just the beginning. — Shannon & Jamie

    24 min
  2. MAY 16

    CBL EP 196 From Solo Cleaner to CleanCon Speaker — Cheryl Hajjar’s Real Story

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. From Solo Cleaner to CleanCon Speaker: Cheryl Hajjar on Scaling, Trust, AI & Building a Real Brand In this episode of Cleaning Business Life, Shannon and Jamie sit down with Cheryl Hajjar — cleaning business owner, coach, speaker, and panelist at the first-ever CleanCon event. Cheryl shares her journey from being a struggling single mom cleaning solo just to pay rent… to building a multi-service company with employees, systems, leadership structure, and a strong organic brand presence without relying on paid ads. This conversation dives deep into: • The reality of scaling a residential cleaning business • Why managing people is harder than cleaning • Building company culture that actually retains employees • The dangers of AI making every company’s marketing look the same • Why trust is still the real product in residential cleaning • CleanCon behind-the-scenes insights and attendee experiences • The difference between relationship-based growth and “remote-only” models • Why women in residential cleaning are building real legacy businesses • Organic marketing strategies that still work in 2026 • The emotional and physical toll of growing a cleaning company Cheryl also talks openly about: • Hitting her first $10k month • Cleaning until her body physically gave out • Learning leadership the hard way • Why in-person estimates still matter • What surprised her most about CleanCon • The future of AI in the cleaning industry If you’ve ever wondered what it really takes to build a cleaning business beyond the “Instagram version,” this episode is for you. Follow Cheryl Hajjar: https://www.facebook.com/cherylhajjar Listen to Cleaning Business Life: https://www.buzzsprout.com/2202110 #CleaningBusinessLife #CleanCon #ResidentialCleaning #CleaningBusiness #WomenInBusiness #OrganicMarketing #Leadership #Entrepreneurship Support the show Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out. Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid. 🎧 New episodes 2x weekly  📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com Because in life — and in business — clean is just the beginning. — Shannon & Jamie

    43 min
  3. MAY 13

    CBL EP 195 She Wrote a Letter to the Owner… and Nothing Changed? (What This Reveals About Leadership)

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. What happens when an employee feels like their last option is to go straight to the owner for help? In this episode of Cleaning Business Life, Shannon breaks down the recent housekeeper lawsuits involving Kylie Jenner—not to focus on headlines, but to unpack what these situations reveal about leadership, management, and system breakdowns inside service-based businesses. According to publicly reported allegations, two former housekeepers described hostile work environments, lack of support, and retaliation after speaking up. One claim that stands out? A letter written directly to the owner asking for help. But this episode isn’t about celebrity. It’s about what happens when: Leadership becomes too far removed from daily operationsManagers shape culture without oversightEmployees don’t feel safe speaking up until it’s too lateShannon also addresses a question many business owners quietly think: “Why didn’t she just leave?” —and breaks down the real-world factors that keep people in difficult work environments longer than expected. If you’re building or scaling a cleaning business, this episode is a reminder that: 👉 You can’t outsource leadership 👉 Your systems define your culture 👉 What you don’t see can still cost you Disclaimer: This episode discusses allegations from publicly reported lawsuits. These claims have not been proven in court. The purpose of this episode is to explore leadership lessons and business insights—not to make judgments about any individual or outcome. — 🎧 Cleaning Business Life Podcast Hosted by Shannon Miller — Systems First Cleaning Business Coach Support the show Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out. Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid. 🎧 New episodes 2x weekly  📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com Because in life — and in business — clean is just the beginning. — Shannon & Jamie

    15 min
  4. MAY 9

    CBL EP 194 Case Update: Richard Lee Conkin — Jury Trial Set for 2026

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. Back in Episode 107, we broke down a shocking case out of Louisville, Kentucky involving a cleaning professional who was allegedly assaulted by a client she met through Nextdoor. In this quick update, I went directly into the Kentucky court system to check the status of the case involving Richard Lee Conkin. As of now, the case remains active, and a jury trial is scheduled for October 19, 2026 in Jefferson Circuit Court. This is your reminder that these situations don’t just disappear after the headlines—and why safety protocols in this industry are not optional. If you haven’t listened to Episode 107 yet, start there first for full context. And if you’re ready to build more structure, confidence, and protection into your business, check out my Move-Out Cleaning System—designed to help you price, scope, and execute jobs the right way from the start. Support the show Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out. Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid. 🎧 New episodes 2x weekly  📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com Because in life — and in business — clean is just the beginning. — Shannon & Jamie

    6 min
  5. MAY 2

    CBL EP 192 Free Cleaning Gone Wrong: When “Exposure” Destroys Your Business

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. In this episode, I’m breaking down a situation that’s been happening more and more in our industry—and it needs to be talked about. A cleaning company gave away a free cleaning… and instead of appreciation, they got publicly torn apart online. Let me be clear:  This isn’t just about one bad client. This is about what happens when you run your business without structure. No contract.  No scope.  No clear expectations. And then everyone’s shocked when it blows up. Inside this episode, I’m walking you through:  • Why free clients are often your most expensive clients  • What really went wrong in this situation  • How lack of communication turns into public backlash  • Why “exposure” is not a business strategy  • And how to protect your business—even when offering something for free Because here’s the truth:  If you don’t define the job… the client will. And when that happens, it rarely works in your favor. If you’re building a cleaning business and you’re tired of learning lessons the hard way, this episode will help you tighten things up and avoid costly mistakes. Support the show Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out. Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid. 🎧 New episodes 2x weekly  📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com Because in life — and in business — clean is just the beginning. — Shannon & Jamie

    19 min
4.7
out of 5
27 Ratings

About

🎙 Cleaning Business Life  Cleaning Business Life is a podcast for cleaning business owners who want more than tactics — they want clarity. Hosted by industry leaders Shannon Miller and Jamie Runco, this show explores the real decisions behind building a sustainable, profitable cleaning company: pricing, leadership, systems, boundaries, and growth without burnout. This isn’t a beginner podcast.  It’s for owners and operators who are already in the business and ready to think differently about how they run it. If you’re tired of noise, hustle culture, and surface-level advice — and you want grounded conversations rooted in real industry experience — you’re in the right place. Want to get a hold of us? Please email us at cleaningbusinesslife@gmail.com

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