A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices. This podcast is sponsored by Kravet Inc and Mydoma Studio.

  1. 14h ago

    1205: BEST OF SHOW: Eric Ross: His Process for Selling Accessories and the Reveal Install

    Welcome to our special bonus show! Today, as promised, we will be sharing our conversation with Eric Ross about his business philosophy, his process for selling accessories, and the way he manages his reveal install day. Eric’s process is unique and very unusual. Be sure to listen in, to hear what he has to share. Eric has been a professional decorator for more than twenty years. Although his preferred design style is traditional, he listens to his clients, to help them discover what they love, and what they respond to because he believes that everyone’s home should represent who they are on their best day. Tune in today, to get some great advice from Eric! Show Highlights: Eric doesn’t deliver a project piecemeal. He only reveals it when it’s ready. Eric takes risks when making purchases for his clients but they seldom ask to return items. It is important to look at what you’re trying to achieve, and the value you’re bringing to people, and stick to that. Know that your job is to make things beautiful and if something gets returned you have still done your job. Eric loves to wow people at the install. People who appreciate Eric’s value and want a beautiful home will be willing to pay the price he’s asking. It’s Eric’s job to design a room to completion. It’s the client’s job to decide on the budget. The designer needs to learn what makes the client tick. Links: Website: Eric Ross Interiors Facebook: Eric Ross Interiors Instagram: Eric Ross Interiors Pinterest: Eric Ross Interiors Mydoma Studio: A Well Designed Business A Well-Designed Business 4th Birthday Party

    19 min

  2. 4d ago

    1204: BEST OF SHOW: Eric Ross: Operating His Design Firm Like a Retail Store

    Welcome! Today, Eric Ross joins us on the show. Eric is a charming southern gentleman and a well-experienced design professional. He is also a seasoned businessman who has figured out how to run his firm in a unique way that really works for him. In today’s episode, he describes how he runs his private interior design studio like a retail store. He explains that he no longer feels the need to change, apologize or adjust the way he works to conform to a client’s expectations. Eric knows himself well, he understands his passions, and he is very clear about what he will and will not do. Be sure to listen in today, to find about his very interesting business model. Eric is from Nashville. He has been in love with the traditional living design style since he was a child. He has more than twenty years of design experience and his work has been published in Traditional Home, Southern Style, Southern Lady, The Cottage Journal, as well as in many other publications. Eric’s passion is to fan the flame of traditional decorating with a deeply Southern esthetic. Tune in now, for more! Show Highlights: Eric explains what he means when he says that he is running his design firm like a store without a storefront. What the decorating track of Eric’s business is all about. Eric’s margins are hefty, just like those in a storefront, and all of his design services are included in that pricing. The way that Eric educates his clients about his philosophy and the way he works. Talking about transparency. People will happily pay Eric for his product rather than his time. Trust is a key issue. Eric’s business model allows him to have total control over the whole process. Eric’s advice is to start small with clients. It makes your business more manageable. The biggest motivator for Eric is seeing the result of what he has created. Eric’s qualifying process for his new clients. Eric explains why he does not do discounts. The opportunities you’re losing by being overworked. Eric’s goal is to monetize his passion. Our industry is too high-touch to make it high volume. It’s okay to mark up because of the value you add to the project. You don’t have to explain your “no”. Eric has a new book out, called Enduring Southern Homes. Links: Website: Eric Ross Interiors Facebook: Eric Ross Interiors Instagram: Eric Ross Interiors Pinterest: Eric Ross Interiors Mydoma Studio: A Well Designed Business

    1h 6m
  3. 1203: Madelaine Mayer: The Interior Designer Who Spent 20 Years as an Architect Before Choosing Joy

    Jun 23

    1203: Madelaine Mayer: The Interior Designer Who Spent 20 Years as an Architect Before Choosing Joy

    Today with Madelaine Mayer: Today with Madelaine Mayer, licensed architect, certified interior designer, and founder of ADROIT Architecture & Interior Design in New York City, we are getting into what it really means to bet on yourself when everything you have built says you should stay put. Madelaine spent nearly 20 years in commercial and institutional architecture before making the leap to interior design — and the story of how she got there, and what kept her tethered so long, is one a lot of people in this audience are going to recognize. We talk about the sunk cost trap, the expectations we inherit from the people who love us most, and the permission we withhold from ourselves when our credentials start to feel like an obligation instead of an asset. Madelaine also gets into how that 20-year technical foundation now gives her a genuine competitive edge in the complex, code-heavy world of New York City residential renovation — and what it looks like to build a company culture intentionally, from scratch, when you know exactly what you don't want it to be. More About Madelaine Mayer: Since founding ADROIT Architecture & Interior Design in 2022, Madelaine has earned a reputation for infusing complex New York City residences with boundless joy, innovative problem solving, and ineff able style. Drawing inspiration from her extensive travels, contemporary art, and architectural history, Madelaine wields a keen eye to create deeply personal and practical interiors alongside fun and memorable client experiences. Madelaine has been featured in numerous publications, including Architectural Digest, House Beautiful, Apartment Therapy, and Real Simple, and was awarded the Apartment Therapy Small/Cool Best Vibe award for her own home in 2023. With over 20 years of experience in New York City, Madelaine is a licensed architect, certified interior designer, LEED and WELL accredited, and a faculty member at the New York School of Interior Design. She earned her Masters in Architecture from the Georgia Institute of Technology and her Bachelors in Architectural Studies and Art History from Hobart and William Smith Colleges. Ah Ha Moments with Madelaine Mayer: "There are pressures, internal and external. Sometimes they serve us, sometimes they don't. Sometimes they serve us until they don't. And then our job is to recognize the gift that they gave us, but then to break free and listen to the inside voice that's calling you to do the next thing." — LuAnn Nigara "Just because something is difficult to achieve, just because something is perceived as elite or having a high barrier to entry, that it therefore has a higher value and it's better or more appropriate or more applicable. And that's just not true." — Madelaine Mayer "You literally have to decide to be excellent as the boss every day. How do I show up in the inside of my business that no one else sees?" — Madelaine Mayer Connect with Madelaine Mayer: Website Instagram What’s new with LuAnn Nigara: Boardroom for Creatives Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB #1100: Best Of Show: Erika Ward: Identifying Your Transferrable Skills with Erika Ward AWDB #930: April Gandy: The Key to Managing a Successful Renovation Project

    1h 10m

  4. Jun 19

    1202: In Good Company: CEO Conversations with Kate O’Hara:Is Your Next Idea a Revenue Driver or a PR Play? Part 2

    Today With Kate O’Hara: Today on In Good Company: CEO Conversations with Kate O’Hara, we’re discussing diversifying your revenue—how to expand your business without losing focus on what’s already working. Kate O’Hara, CEO and Creative Director of O’Hara Interiors, joins me to unpack what it really looks like to grow beyond design. We talk about service expansion—adding furnishings to construction, or vice versa—opening a second location, stepping into commercial, and what to know before diving into retail or e-commerce. We also get honest about the “fun stuff”—books, licensing, TV, speaking, and podcasts—and why those often fall into the PR bucket, not the profit one. Kate shares how to test new ideas as CEO-level experiments, keep your core business airtight, and balance quick wins with long-term plays that build lasting opportunity. If you’re ready to grow with intention, this conversation will help you run every next move like a CEO. LuAnn Nigara and Kate O'Hara's Ah-Ha Moments “When you are diversifying, each moment of diversification is an experiment.” - Kate “When you go to diversify…you’ll immediately see what isn’t buttoned up in your core business.” - Kate More About Kate O’Hara Kate O’Hara grew up in the world of design. After a decade with the company, she stepped into the role of CEO + Creative Director, expanding the family design firm into new regions of the U.S. When she isn’t traveling between our Minnesota and Texas offices, you can find Kate speaking at conferences, working with our design team, and connecting with new clients and furniture lines. Connect with Kate O’Hara ⁠⁠⁠⁠Website⁠⁠⁠⁠ ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠Facebook⁠⁠⁠⁠ ⁠⁠⁠⁠Pinterest⁠⁠⁠⁠ ⁠⁠⁠⁠Houzz⁠⁠⁠⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ What’s new with LuAnn Nigara ⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠ ⁠⁠⁠⁠http://www.luannnigara.com/cob⁠⁠⁠⁠ Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free ⁠⁠⁠⁠here⁠⁠⁠⁠.

    1h 1m
  5. 1201: The Boardroom for Creatives Is Open. Here's Why I Built It.

    Jun 16

    1201: The Boardroom for Creatives Is Open. Here's Why I Built It.

    Today with LuAnn Nigara: The Boardroom for Creatives Is Open. Here's Why I Built It. After nine years and over 1,400 episodes of bringing the best voices and the most qualified experts to this community, LuAnn built something new. In this episode she tells the full story, the heartfelt emails she couldn't answer the way they deserved, the Instagram DM that crystallized the problem, and the interview with Corey Damon Jenkins that made everything click into place. She also goes behind the scenes: the genius moment followed by the tech panic, the two green lights she got in a single afternoon from her coach Amber De La Garza and her husband Vin, and what happened when she started inviting Board Members into the room. The Boardroom for Creatives is a curated platform where you book a private 50-minute session with a vetted expert personally selected by LuAnn. Someone she would send her own clients to. No long-term commitment. No contracts. No pay to play. Board Members are taking appointments now. 👉 boardroomforcreatives.com Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast What’s new with LuAnn Nigara: Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2

    56 min

  6. Jun 12

    1200: SPONSORED SHOW: Mr. Steam: Optimize Wellness Design with Steam Showers Built for Performance

    Today with William Kauker and Dawn DiGregorio of Mr. Steam: We all know that wellness-focused design is steadily trending. And in today’s sponsored show, we’re talking about what exactly that means in terms of bathroom design, and how you can be ahead of the cutting-edge to meet clients before they even know what they’re looking for.  My guests today, William Kauker and Dawn DiGregorio of Mr. Steam, join the show to talk about how steam showers can change the game for your clients. They talk about the language behind wellness design in bathrooms, why steam is so important, and they break down the operational logistics that might be holding you back from implementing these features into your designs. Learn how to start creating a new, elevated experience for your clients in every bathroom design. To learn more go to luannnigara.com/mrsteam More About William Kauker and Dawn DiGregorio: Dawn DiGregorio Vice President and General Manager- MrSteam / Feel Good Inc. With over 25 years at MrSteam, Dawn continually drives success in planning, business and product development, customer service, technical service, human resources, operations, sales, and marketing while building a culture that empowers every individual to innovate, grow, and thrive.   Dawn has devoted herself to the promise of fostering positive relationships that unite groups while allowing individuals to find their voice, grow their talents and succeed.   Dawn pridefully and passionately approaches every initiative with a focus on care and service, truly embodying the MrSteam-Feel Good Inc. ethos; “We feel good when you feel good.” William Kauker Director of Marketing- MrSteam / Feel Good Inc. The peanut butter and the chocolate. The strategist and the creative marketer.   William’s CV is a legacy of leading global advertising agencies tasked to champion some of the world’s biggest consumer and business brands.   William is now focused on delivering elegant solutions that help shape and guide the product, marketing and brand experience for MrSteam / Feel Good Inc. where every innovation is thoughtfully designed, and every individual is empowered to champion making people feel good. Ah Ha Moments with William Kauker and Dawn DiGregorio: "We don't make faucets tile or plumbing fixtures, we make steam showers, and now saunas too. And when designers call with questions, how-to questions and the like, they're talking to people who have spent their entire careers on this one experience." -Dawn "People are not just saying, I want a beautiful bathroom anymore. They're saying, I want to change my life. I want my home to make me perform better in my life." -William  "So it sounds like Mr. Steam is built on this philosophy, number one. This is not like, oh, by the way, we have a product and we can make an angle out of it. This is a core culture belief for your company." -LuAnn "We really do need to steam. We need to be aware that steam will be part of the project as soon as possible. It's not something that could be an afterthought, right?" -William Connect with Mr. Steam: Website Instagram What’s new with LuAnn Nigara: Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

    1h 6m
  7. 1199: Jasmine Roth: Say No to the Small Things So You Can Say Yes to the Big Ones

    Jun 9

    1199: Jasmine Roth: Say No to the Small Things So You Can Say Yes to the Big Ones

    Today with Jasmine Roth: We all want to stand out and get noticed in our businesses…but sometimes we get so caught up in trying to do what we’re “supposed” to do or put out what we think people are looking for that we forget the most important thing—loving what we do and committing to who we are as people and business owners.  My guest today, Jasmine Roth, host of HGTV's hit shows and the upcoming series Roast My Rental, joins the show to share her journey to her high-profile career. Jasmine breaks down the reality of building a standout firm rooted in authenticity, explaining how keeping her early construction business and her network helped her stay efficient, why saying no to the wrong projects clarifies your true business values, and how embracing seasons of life is the ultimate secret, not just to long-term entrepreneurial happiness, but also to getting noticed and standing out from the crowd. More About Jasmine Roth: Jasmine Roth is the founder of Built Custom Homes, curator of the online retail store The Shop by Jasmine Roth and host of HGTV’s hit shows Hidden Potential and HELP! I Wrecked My House. She was also on HGTV’s Rock the Block Season 1, but we won’t spoil the winner for you! Jasmine will also be starring alongside comedian Leslie Jones in a new HGTV series Roast My Rental, premiering July 24th, 2026 at 9:30pm ET/PT. Building custom homes is her bread and butter and she loves finding ways to make homes as personal, functional and beautiful as possible. Growing up, Jasmine spent her childhood weekends building playhouses and furniture in her dad’s garage. In college she met her husband, Brett, and graduated with a business degree in entrepreneurship and new venture management from the school of business. In 2012, Jasmine launched her boutique development company, Built Custom Homes. As owner and founder, Jasmine runs her projects with a hands-on approach and customizes each home to the family that will eventually live there. Jasmine's website is rapidly growing, and her first book, titled, "House Story: Insider Secrets to the Perfect Home Renovation," was published in 2021. In 2023 she rolled out Virtual Design Consulting with Built Custom Homes to assist clients around the world. She lives in Park City, UT with her husband Brett and their daughters Hazel Lynn (6) and Darla Rose (1).  She is also excitedly expecting a new baby due October 23rd, 2026. Ah Ha Moments with Jasmine Roth: "If you're doing something you love, share that. Don't share, don't try to be somebody else. Don't try to post things cause you think that's what somebody's looking for or that's what they wanna see, you just post what you're doing because what you're doing is interesting." -Jasmine Roth "Saying yes to the right things and really what it comes down to is saying no to the right things can give us the opportunity to say yes to the bigger things, to take that seat at the table." -Jasmine Roth "If it makes sense to you, if it feels good to you, if you are engaged... you'll be engaging. You can't look and say, what should I say to show up to be one in the noise? It either is you or it isn't because you can't keep up the facade, right?" -LuAnn Nigara Connect with Jasmine Roth: Website Instagram What’s new with LuAnn Nigara: Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB #759 Power Talk Friday: Rachael Bozsik: Discover Your Goldmine and Unleash Your Marketing AWDB #987 Kate Wood: Discovering and Leaning into Your Niche AWDB #1035 Lindsay Hunter: The Equestrian Interior Designer: Getting Ultra-Specific with Your Niche AWDB #1183 BEST OF SHOW: Fred Berns: Own Your “Only” Word & Tips to Discover Yours

    1h 13m

  8. Jun 5

    1198: Isabel Ladd: Build a Business that Matches Your Vibe

    Today with Isabel Ladd: Today with Isabel Ladd, self-taught interior designer and unapologetic maximalist, we are getting into what it actually looks like to build a business entirely on your own terms. Isabel is a 2026 High Point Market Authority Style Spotter, a Kips Bay and House Beautiful Whole Home Showhouse alum, and someone who has spent 11 years in business deliberately engineering her client process so that by the time someone works with her, it's a love match — for both of them. Isabel walks us through the intentional speed bumps she's built into her intake process, the 15-page handbook her clients receive before they ever get on a call with her, and the mindset shifts that changed everything — including why she deleted more than half of her portfolio and never looked back. If you've ever wondered what it looks like to run a business from a place of joy instead of obligation, this is your episode. More About Isabel Ladd: A ride-or-die Maximalist, Isabel Ladd thrives on creating homes saturated in a kaleidoscope of intelligent, meticulously layered colors and patterns. A girl of many mantras, Isabel loves to preach: More is More, Less is never enough; and Mix: don’t match.  Isabel has participated in both the Kip’s Bay Designer Showhouse and House Beautiful’s Whole Home Showhouse. She won the Luxe Magazine Red Award “Interior Design: Best of the Rest” , is a House Beautiful “Next Wave” Designer, represented Kentucky in Business Of Home’s “50 States Project, ” and was named a “New Trad” in Traditional Home magazine. Her work is regularly featured in design + lifestyle outlets. Ah Ha Moments with Isabel Ladd: "It's not about the market that you're in that determines if your aesthetic is successful. It's about who aligns with your vibe. And good vibes are more important to me than anything else.”  - Isabel “There’s not a problem. There’s just a solution we haven’t figured out just yet.” - Isabel “I give myself authority to make the best decisions for you on your behalf.” - Isabel "If I don't care if there's only 5% of the people in Kentucky that appreciate your look — you're going to get 100% of that 5% because you're willing to say, this is who I am and this is how I show up." - LuAnn Connect with Isabel Ladd: Website Instagram  Pinterest What’s new with LuAnn Nigara: Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB Episode 991: Chloe Bullock: Conscious Design AWDB Episode 831: Flashback Friday: Nate Berkus: The Importance of Creating An Exceptional Client Experience AWDB Episode 1141: Nate Berkus: “Foundations”: His New Book and 30 Years of Interior Design Business Wisdom AWDB #1006: Power Talk Friday: Tammy Nagem, CEO, High Point Market Authority. Why You Should Go to HPMKT

    1h 24m
See All (1.2K)

Hosts & Guests

4.9
out of 5
775 Ratings

About

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices. This podcast is sponsored by Kravet Inc and Mydoma Studio.

Information

You Might Also Like