
9 episodes

Do No Harm Wondery
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- True Crime
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4.7 • 7.1K Ratings
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Melissa Bright thinks she's living every parent's worst nightmare when her five-month-old baby tumbles from a lawn chair and hits his head on the driveway. But after she rushes him to the hospital, a new nightmare begins.The Brights are thrust into a medical and legal system so focused on protecting children from abuse, it has targeted innocent parents. With exclusive audio captured as the events unfolded, this harrowing six-episode series takes you inside the Brights' fight to hold their family together, against a system that can sometimes do more harm than good. Hosted by NBC News National Investigative Reporter Mike Hixenbaugh, Do No Harm is a co-production of NBC News and Wondery.
All episodes are available ad-free on Wondery+ or on Amazon Music with a Prime membership or Amazon Music Unlimited subscription.
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Fractures
Melissa and Dillon Bright race to the emergency room after their baby is seriously injured. As doctors assess the injuries, the Brights pray their son will be OK. But then a different team of doctors enters Mason’s hospital room, and the real nightmare begins.
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Warning Signs
Melissa and Dillon believe if they just tell the truth, Child Protective Services will see they aren’t a danger to their children. But the state of Texas isn’t just going to take their word for it. Not after the horror story that unfolded in another family a year earlier.
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Immediate Danger
The Brights figure CPS has moved on. Melissa and Dillon try to do the same. But when a CPS worker comes to their door, it's the beginning of the hardest night of their lives.
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Standard Protocol
Across town, Lance and Sharde Butler have been fighting their own battle against CPS. After nearly a year, the system has almost broken them. But soon the Bright’s case will intertwine with their own in ways that neither family could have imagined.
If you or someone you know is struggling with mental health, here are some additional resources:
National Suicide Prevention Lifeline: 1-800-273-8255
National Alliance on Mental Illness: 1-800-950-6264
Crisis Text Line: Within the US, text HOME to 741741
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The Fighter
A pair of brash Texas lawyers step in to help the Brights, but by then, damage has already been done. As they each head to court, the Brights and the Butlers fear the worst.
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The Cost
As the Brights and Butlers confront CPS, their shared struggles raise difficult questions: Who’s really protecting children? And is this what it takes to keep them safe?
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Customer Reviews
Must listen
Such a powerful and important story. Thank you for reporting.
Affirmative action
What happened to this family was affirmative action, easy as that if government wasn’t trying to fill quotas this wouldn’t have happened.. hopefully they learned to hire off merit after this
This poor family was tortured by CPS
Heartbreaking and enlightening glimps of just one of the many families HARMED rather than protected by CPS. The CPS system is broken and ought to be burned to the ground and a new system that actually protects children needs to be built in its place. Episode 3 and the raw audio captured of the children being taken by court order is especially heart wrenching. Oh, Melissa—-my heart is broken with you bearing witness to your agony. Broken.
I don’t think there is anything the state can offer—no symbolic gesture or dollar amount would suffice—to make right and make whole after what was done to this poor family. I hope you guys sue and I hope YOU WIN.