84 episodes

FranchiseU! provides education and inspiration to those in, or considering careers within, franchising. This podcast is produced by the Yum! Center for Global Franchise Excellence at the University of Louisville. The Center’s vision is to empower communities to create and sustain generational wealth using the franchising business model.

FranchiseU‪!‬ Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

    • Business
    • 5.0 • 9 Ratings

FranchiseU! provides education and inspiration to those in, or considering careers within, franchising. This podcast is produced by the Yum! Center for Global Franchise Excellence at the University of Louisville. The Center’s vision is to empower communities to create and sustain generational wealth using the franchising business model.

    Episode 82: Doug Smith (BELFOR Franchise Group)

    Episode 82: Doug Smith (BELFOR Franchise Group)

    In this episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy sits down with Doug Smith (https://www.linkedin.com/in/doug-smith-7b111b6/), Senior Vice-President of Franchise Development at BELFOR Franchise Group (https://belforfranchisegroup.com/). In this episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy sits down with Doug Smith (https://www.linkedin.com/in/doug-smith-7b111b6/), Senior Vice-President of Franchise Development at BELFOR Franchise Group (https://belforfranchisegroup.com/). During the interview Smith stresses the importance of setting realistic expectations and the dedication needed for success. Smith also shares the evolution of BELFOR to their current 14 home service brands. Doug Smith became the SVP of Franchise Development for the BELFOR Franchise Group in July of 2019 after BELFOR Franchise Group acquired Harris Research, Inc. (A family of home-service franchise brands that included Chem-Dry Carpet & Upholstery Cleaning, N-Hance Wood Refinishing and Delta Restoration Services). Smith joined the Harris Research family back in June of 2015, as the Senior Vice President of Franchise Development. In his role, he managed a team that was directly responsible for all Franchise Development, including the territory expansion of existing franchisees. In his role, he was also responsible for all lead generation, associated marketing and brand awareness. Smith came to HRI most recently from the Affinion Group, where he was Senior Vice President of Business Development in their Financial Services division. Smith is a graduate of Rochester Institute of Technology, (R.I.T.), in their Hospitality Management program. He started his career with Perk Development Corporation, who at the time was the largest franchisee of Perkins Family Restaurants, as well as both Chilis and Bobby Rubinos locations throughout New York and Pennsylvania. He and his wife got tired of the long winters and relocated to Atlanta, GA where he went to work for The Cheesecake Factory Corporation. After successfully managing their highest performing location, he then left to become a District Sales Manager for Edward Don and Company, working closely with several corporate, independent and franchise restaurant operations throughout the Southeast. Smith resides in Brentwood, TN, with his wife Michele, their two children, and their two mischievous dogs. Doug can usually be found coaching on the baseball fields or camping with the Scouts as an assistant Scout Leader.

    • 42 min
    Episode 81: Randy Shacka (Two Men and a Truck)

    Episode 81: Randy Shacka (Two Men and a Truck)

    In this episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy sits down with Randy Shacka (https://www.linkedin.com/in/randyshacka/), President of Two Men and a Truck (https://twomenandatruck.com/). Shacka shares the companies history from a one-location small business, to being a franchisor, to being acquired by an internationally-known company. Shacka specifically discusses Two Men and a Truck’s corporate values which has remained the same through all stages of their development.

    • 31 min
    Episode 80: Pete First (BrightStar Care)

    Episode 80: Pete First (BrightStar Care)

    In this episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy sits down with Pete First (https://www.linkedin.com/in/peter-first-97b3218/), Chief Development Officer with BrightStar Care (https://www.brightstarfranchising.com/). First discusses the business of In-home and Facility Personal Care. Then, First shares how well franchising serves this industry and how offering complimentary brands provide amazing opportunities to franchisees. First joined BrightStar Care in 2018 as the Vice President of Franchise Development and has served as the Chief Development Officer since 2022. In his current role, he is responsible for recruiting new franchise owners for all three brands under the BrightStar Group Holdings umbrella: BrightStar Care, BrightStar Senior Living®, and BrightStar® Care Homes™ and lead operations for start-up brands, BrightStar Senior Living, and BrightStar Care Homes. Prior to his time at BrightStar Care, he spent 14 years at Winmark Corporation, the franchisor for brands such as Play It Again Sports, Once Upon A Child, Plato’s Closet, Style Encore, and Music Go Round. During his tenure at Winmark, he secured dozens of new franchise agreements annually and helped build the system to over 1,200 locations across North America.

    • 29 min
    Episode 79: Digging Deeper with Dr. Kathy Gosser & Monica Rothgery

    Episode 79: Digging Deeper with Dr. Kathy Gosser & Monica Rothgery

    In this special edition of FranchiseU!, Kathy welcomes back Monica Rothgery to dive deeper into her book, "Lessons from the Drive Thru." Kathy and Monica discuss such pivotal lessons as the importance of saying yes to opportunities and creating memorable first impressions for new team members. They delve into challenges faced by modern managers, such as, navigating social media dynamics, addressing wage increases, and competing in a rapidly evolving market. Join Dr. Kathy Gosser and Monica Rothgery for an insightful discussion on leadership, teamwork, and navigating today's workforce challenges.

    • 35 min
    Episode 78: Brian Belmont (FYZICAL Therapy & Balance Centers)

    Episode 78: Brian Belmont (FYZICAL Therapy & Balance Centers)

    In today’s episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy sits down with Brian Belmont (https://www.linkedin.com/in/brian-belmont-a5757a1/), CEO of FYZICAL Therapy & Balance Centers (https://www.fyzicalfranchise.com/). Belmont discusses the benefits of franchising services that are not traditionally organized as franchises. Belmont shares his career history, a reminder of the multiple opportunities provided by franchising a business.

    • 33 min
    BONUS EPISODE: Response To FTC Ruling Banning Noncompete Contracts With Michael Gray (Lathrop GPM)

    BONUS EPISODE: Response To FTC Ruling Banning Noncompete Contracts With Michael Gray (Lathrop GPM)

    In this bonus episode of FranchiseU! (https://business.louisville.edu/about/learning-at-cob/yumcgfe/franchiseupodcast/), Kathy speaks with Michael Gray (https://www.linkedin.com/in/michaelgray2?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BRM3hQl%2FUTiamw7M0FATQTA%3D%3D) about the recent ruling by the Federal Trade Commission that bans non-compete contracts (https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-announces-rule-banning-noncompetes) and the potential impact on franchises and employees. Mr. Gray serves as a Commercial Litigation attorney at Lathrop GPM (https://www.lathropgpm.com/). His 38 years' experience representing franchisors throughout the United States provides him a unique understanding of the new FTC rule.

    • 24 min

Customer Reviews

5.0 out of 5
9 Ratings

9 Ratings

Band Geek Chas ,

Inspiring and Educational

This is an insightful podcast and a wonderful look into the world of franching. Can’t wait to listen to the upcoming podcasts!

Top Podcasts In Business

People Magic: How to Build a $1M Community
Mighty Networks & Pod People
REAL AF with Andy Frisella
Andy Frisella #100to0
Wheel of Risk: A podcast by Allianz Trade
Allianz Trade
Money Rehab with Nicole Lapin
Money News Network
The Ramsey Show
Ramsey Network
The Diary Of A CEO with Steven Bartlett
DOAC

You Might Also Like