Build Your Salon with Phil Jackson

Build Your Salon with Phil Jackson

Are you ready to build a brilliant, profitable salon business without burning out? I’m Phil Jackson, your go-to salon friend, coach and Queen of Salons. Each week I dish out real-world strategies for hair, beauty, and aesthetics pros who want bigger profits, a stronger team, and a life with more freedom. No fluff, just clear advice (and a sprinkle of sass). Step up, get inspired, and Build Your Salon!

  1. 1d ago

    Salon Staff Quit? Do THIS In The First 48 Hours

    The moment a trusted team member hands in their resignation can feel like a punch to the gut. You’ve invested in them, trained them, and now they're leaving. But how you handle the first 48 hours after they tell you is absolutely critical. Get it wrong, and you risk losing loyal clients, creating team drama, and suffering significant damage to your salon business. In this episode, Phil Jackson shares his non-negotiable rule for staff resignations and a clear, actionable playbook to ensure a smooth transition, protecting your clients and your profits. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: Get Paid Properly: getpaidproperly.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - The Inevitable Reality of Staff Leaving 0:47 - Why Resignations Feel Personal (And How to Act Professionally) 2:10 - Phil's Non-Negotiable "Out Today" Rule 3:27 - The Devastating Impact of a Malicious Departure 5:05 - Applying the 'Out Today' Rule to Renters and Freelancers 5:40 - The 48-Hour Salon Resignation Playbook 6:38 - How to Revoke Access and Secure Your Salon 7:28 - What to Do with Client Records and Appointments 8:00 - Communicating Staff Departure to Your Clients 8:48 - Informing Your Remaining Team (The Right Way) 9:47 - What a Resignation Reveals About Your Salon #SalonStaff #StaffResignation #SalonBusinessStrategy #TeamManagement #SalonOwner ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    13 min
  2. 5d ago

    Stop Upselling Clients In The Chair (Do This)

    You’re leaving around £20 on the table with every single client booking in your salon right now. Are your upsells feeling pushy, or worse, are you simply missing the best opportunity to offer them? Discover how to boost your salon's average bill by implementing a smart pre-appointment upsell strategy that adds value for clients and profit for you, without a hint of hard-sell. ━━━━━━━━━━━━━━━━━━━━ 💰 THE MAGIC UPSELL WINDOW * Forget selling in the chair; clients feel rushed and pressured. * The 'magic window' is 24 to 48 hours BEFORE the client's appointment. * At this point, they're committed, excited for their visit, and not yet under time pressure. * This allows them to say 'yes' easily and even plan for the extra time (e.g., more parking). 💰 HIGH-PROFIT ADD-ON EXAMPLES * **Clear Gloss Treatment:** Added £20-£30 to a colour bill, took minimal extra time and product cost. Clients loved the shine and said 'yes' easily. * **Luxury Conditioning Treatment:** Low product cost, but built into a 15-minute blissful experience with scalp massage and heat. Clients happily paid for the added relaxation. * **Vary Offers:** Tailor add-ons seasonally (e.g., UV protection in summer, deep moisture in winter) or for special occasions to keep them fresh and relevant. 💰 HOW TO NAIL THE MESSAGE * **Personal:** Reference the client by name and their specific upcoming appointment. * **Sell the Outcome:** Focus on the 'sizzle' (shine, healthier hair, relaxation) not just the 'steak' (the treatment itself). * **Frictionless:** Make it incredibly easy to accept. A simple 'reply yes' should be all they need to do, and your team handles the rest. * **Close the Loop:** Acknowledge their acceptance upon arrival to make it feel seamless and integrated. 💰 MEASURE FOR SUCCESS (AND AVOID PUSHINESS) * Don't just track average bill; also monitor client retention and utilisation rates. * If average bill is climbing but retention is dropping, your upsells are likely feeling like pressure, not recommendations. * A genuine recommendation is specific to the client's needs; a blanket offer to everyone can feel like a hard sell. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: 10 Minute Money Fix: https://10minutemoneyfix.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - Introduction to the Money Fix 0:30 - The £20 Per Client Opportunity 1:10 - Unlock Your Salon's Magic Upsell Window 1:50 - Why Selling Before the Appointment Works Best 2:40 - High-Profit Add-On Service Examples 3:50 - Tailor Your Upsell Offers Seasonally 4:10 - Crafting the Perfect Pre-Appointment Message 4:50 - The Three Keys to Frictionless Upselling 5:40 - When Upselling Goes Too Far and Kills Retention 6:20 - Measure Upsell Success Beyond Just Average Bill 6:50 - Recommendation Versus Pressure: The Client Test 7:30 - Your Next Step to Boost Average Bill #salonpricing #salonprofit #salonbusiness #salonupsell #salongrowth ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    11 min
  3. Jun 12

    I Built Giftypoo: Here's Why And What It Taught Me

    Check out Giftypoo at https://giftypoo.com Do you ever feel like your salon business is taking over your life, squeezing out all the joy and creativity you once had? Are you constantly chasing money, leaving no room for your passions or personal fulfilment? In this episode, Phil Jackson shares a powerful reminder: your business should fund a life, not become your whole life. ━━━━━━━━━━━━━━━━━━━━ THE BUILDER'S REWARD: * Phil shares his love for building systems, tools, and software, a passion that predates his coaching career. He built complex email automations for his salon when others weren't. * His salon membership software during COVID took months, but his latest project, "Gifty Poo" (a client wishlist for salons), took only three weeks thanks to AI. * The reward for Phil is in the building and the process, not solely in the financial return. ━━━━━━━━━━━━━━━━━━━━ THE TRAP OF 'ALL ABOUT THE MONEY': * While coaching pays better than software development, Phil realised constant delivery left his creative side quiet. * Salon owners often start with values and interests, but these get squeezed out by financial pressures, team challenges, and growth struggles. * He recounts how his love for reading fiction was replaced by only business books, highlighting a loss of joy. ━━━━━━━━━━━━━━━━━━━━ YOUR BUSINESS AS A LIFE FUNDER: * Phil argues that chasing profit is essential, but it should fund a rich life, not become the life itself. * Even if your salon is successful, make space for activities that nurture your soul: walking, reading, holidays, hobbies, and time with friends. * He encourages listeners to explore Gifty Poo (giftypoo.com), not necessarily to buy, but to play, offer feedback, and consider their own passion projects. ━━━━━━━━━━━━━━━━━━━━ THE POWER OF 'VIBE CODING': * The episode highlights how 'vibe coding' (building ideas with AI and patience) has drastically lowered the barrier to entry for creating custom tools or fulfilling personal projects. * This approach allows you to pursue ideas that won't leave you alone, even if the market research isn't done. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - The Lesson of a Small Software Project 0:55 - My Passion for Building and Systems 2:15 - Why Coaching Replaced Software Development 3:25 - The Birth of the 'Gifty Poo' Idea 4:25 - Building with AI: The Power of Vibe Coding 6:15 - Finding Reward Beyond Sales Figures 7:05 - The Salon Owner's Money Chase Trap 8:35 - When Life's Joys Get Squeezed Out 9:45 - How Your Business Should Fund Your Life 10:55 - Try Gifty Poo and Nurture Your Soul 12:05 - Sharing Your Ideas and Building Together #SalonBusinessTips #SalonOwnerLife #WorkLifeBalance #PhilJackson #BuildYourSalon ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    13 min
  4. Jun 8

    The Profit Vampire Hiding On Your Salon Menu

    Is a service on your salon menu quietly costing you money every time it's booked? Many salon owners don't realise certain services are actually 'profit vampires', draining their income without them knowing. Phil Jackson, your Queen of Salons, is here to show you how to find these hidden money-losers and what to do about them. In this episode, Phil reveals how to identify unprofitable salon services and implement practical strategies to boost your bottom line. ━━━━━━━━━━━━━━━━━━━━ 💰 WHAT ARE PROFIT VAMPIRES? * These are services that appear profitable on the invoice but lose money once actual time, product usage, and the cost of the occupied slot are factored in. * Often, these are express services or low-priced items that take a disproportionate amount of time. * Many owners mistakenly keep them, believing they lead to higher-value services, but Phil warns this happens less often than you think. ✂️ PHIL'S KIDS CUTS MISTAKE * Phil reveals his own experience with children's haircuts: booked for 30 minutes at half the adult price, but actually taking nearer 45 minutes. * A £20 kids' cut occupied a prime real estate slot (e.g., 4 PM on a Thursday) that could have been sold for a £200 colour service. * The profit per hour on a kids' cut was less than £18, compared to an adult cut which easily doubled that. 💡 REFRAMING THE SALON EXPERIENCE * Instead of just raising prices, Phil repositioned the salon as a quieter retreat for adults, free from the chaos of children. * Kids' cuts were increased to full adult prices and made available only at specific, noisier times (e.g., Saturdays). * This strategy meant the salon either earned full price for the service or freed up prime slots for higher-paying clients. ✅ YOUR 3 OPTIONS FOR PROFIT VAMPIRES * **Reprice:** Increase the service price to accurately reflect its true cost of delivery. * **Reframe:** Reposition the service with different availability, terms, or target audience to prevent it from eating into premium slots. * **Retire:** Bravely remove the service from your menu entirely if it attracts the wrong clients, ties up valuable resources, or doesn't align with your business goals. 📈 ACTION PLAN: FIND YOUR VAMPIRES * Today, pick three services from your menu and calculate their true profit per hour and their overall impact on your business. * If the numbers don't add up, you've found a profit vampire. Decide whether to reprice, reframe, or retire it. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: Get The Full Money Fix Walkthrough: https://10minutemoneyfix.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - The Salon Service Quietly Costing You Money 0:50 - How to Spot a Profit Vampire Service 1:30 - My £18 Profit Kids Cut Disaster 2:40 - The Hidden Cost of "Filling Quiet Slots" 3:50 - Reframing Your Salon's Client Experience 4:40 - How Raising Kids Cut Prices Boosted Profit 5:30 - Why This Principle Applies to All Salon Services 6:00 - Option 1: Reprice to Reflect True Value 6:10 - Option 2: Reframe for Better Positioning 6:20 - Option 3: Retire Unprofitable Services 7:10 - Your Action Plan: Find Your Profit Vampires 8:00 - Get The Full Money Fix Walkthrough #salonpricing #salonprofit #salonbusiness #salonstrategy #philjackson ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    9 min
  5. Jun 5

    One-Star Reviews: What To Do When You Want To Set Fire To The Salon

    Got a dreaded one-star salon review? That immediate gut punch of rage and panic can make you want to unleash a defensive 'midnight reply' that could ruin your reputation. But what if a negative review could actually *make* you money? In this episode, Phil Jackson reveals his proven 3-step formula to turn one-star reviews into powerful marketing assets. ━━━━━━━━━━━━━━━━━━━━ 📊 MAIN CONTENT WHY REVIEWS MATTER FOR YOUR SALON * Reviews are more impactful than almost any other marketing you'll do. * Clients check reviews on Google, Facebook, Treatwell, or Fresha before booking. * They specifically look at one-star reviews to understand how you handle issues when things go wrong. * Negative reviews hurt because salon owners are people-pleasers and our work is personal and subjective. THE DANGER OF THE 'MIDNIGHT REPLY' * Your immediate reaction (rage, hurt, panic) will tempt you to write a defensive, point-by-point takedown. * This "midnight reply" is poison: future clients lack context and only see a business fighting with a client online. * It keeps the drama alive, making a single complaint a long-term spectacle and potentially destroying your salon's reputation. PHIL'S 3-STEP FORMULA FOR PROFESSIONAL REPLIES * **STEP 1: ACKNOWLEDGE AND APOLOGISE.** Within 15 minutes, post a bland holding reply: "Thanks for bringing this to my attention. I'm going to look into this and get back to you properly." Later, follow up with: "I'm sorry to hear that you were disappointed with your experience." (Acknowledge their upset, not necessarily their version of events). * **STEP 2: REITERATE YOUR SALON STANDARDS.** State clearly: "Our goal is for every client to leave feeling fantastic and we take all feedback extremely seriously." (This is for future clients, positioning the bad review as the exception, not the norm). * **STEP 3: GET IT OFFLINE.** End with a clear invitation: "Please contact us directly on [number/email] so we can look into this properly." Or "I've reached out to you, please reply to my email." This moves the conversation out of public view and stops further public ranting from looking reasonable. THE SECRET TO TURNING BAD REVIEWS INTO MARKETING * You are writing for the *next thousand people* who are considering booking with you, not the original reviewer. * A wall of 5-star reviews looks fake; one or two well-handled bad reviews make your business look authentic and human. * Phil's own experience: 3 new clients booked because of his professional reply to a one-star review, turning it into a powerful marketing asset. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: 10 Minute Money Fix: 10minutemoneyfix.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - Introduction & The 10 Minute Money Fix 1:05 - Why Salon Reviews Matter More Than You Think 2:00 - The Emotional Impact of a One-Star Review 3:00 - The Danger of the 'Midnight Reply' 4:30 - The Critical 15-Minute Holding Reply 5:20 - Your Goal: Win Future Clients, Not the Argument 6:00 - Step 1: Acknowledge & Apologise Professionally 6:45 - Step 2: Reiterate Your Salon's High Standards 7:05 - Step 3: Move the Conversation Offline 8:05 - The Real Audience for Your Review Reply 9:05 - Turning a Negative Review into Profit 10:00 - Authenticity: Why Not All 5-Star Reviews Are Good 10:45 - Resources: The 10 Minute Money Fix #SalonReviews #ClientFeedback #SalonMarketing #BusinessReputation #SalonBusiness ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    11 min
  6. Jun 1

    I Spent £300 on a Billboard (Big Mistake)

    Are you unknowingly bleeding profit? Salon owners often only see the invoice price, missing the true cost of expenses. Phil Jackson reveals the simple maths. In this episode, Phil Jackson reveals the simple maths that will change how you view every pound leaving your bank account, showing you how to plug those hidden profit leaks. ━━━━━━━━━━━━━━━━━━━━ THE TRUE COST OF EVERY EXPENSE * Phil explains that the cost of an expense is not just the invoice amount, but what your business had to do to earn enough to pay for it. * With a 10% profit margin, a £300 expense means your salon had to generate £3000 in revenue just to cover that one cost. * This reframe exposes why many salon owners feel like they are working flat out but not seeing the profit. PHIL'S £3000 BILLBOARD MISTAKE * Phil recounts spending £300 a month on digital billboards, believing it was 'proper marketing'. * Despite thousands of purported shoppers, trackable marketing (unique phone numbers) revealed zero new clients from these ads. * His £300 monthly expense, at a 10% profit margin, was actually costing his business £3000 in lost revenue each month. HOW TO STOP LEAKING MONEY * Every expense, from software subscriptions to over-ordered products, requires 10 times its cost in revenue to be covered (at a 10% profit margin). * If your profit margin is 5%, you need to multiply by 20! * Phil's fix: review your bank statement, multiply key expenses by 10, and honestly ask if it was worth it. Cancel those that are not. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: Get Paid Properly: getpaidproperly.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - Introduction to the 10 Minute Money Fix 0:47 - Uncover the Real Cost of Expenses 1:36 - Calculate Your Profit Margin's Impact 2:08 - Learn From Phil's £3000 Marketing Mistake 3:30 - How Every Expense Costs You 10x 4:10 - Stop Working Hard for No Profit 4:48 - Adjusting the Multiplier for Lower Margins 5:20 - Your 10-Minute Action Plan to Cut Costs 6:25 - Get All Five Money Fixes for Your Salon #SalonExpenses #SalonProfitability #SalonBusiness #SalonMoney #PhilJackson ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    10 min
  7. May 29

    Your Salon Suppliers Are Stealing From You

    Are you leaving money on the table with every salon appointment? Most salon owners are, and it's not because you're doing anything wrong – it's because nobody has shown you where to look. In an industry with too many salons chasing the same clients, waiting for a full column isn't enough; the real lever is how much you make from each client you see. Phil Jackson, your Queen of Salons, reveals four practical ways AI can help you uncover the hidden revenue in every single one of your bookings. ━━━━━━━━━━━━━━━━━━━━ STOP LOSING MONEY TO LAST-MINUTE CANCELLATIONS * Ditch desperate 'last minute availability' posts that devalue your brand. * Implement an AI-powered waitlist system that automatically messages a curated list of clients when a slot opens. * This feels like a 'VIP heads-up', not a 'fire sale', filling gaps without you making calls or discounting. * Phil suggests a low-tech alternative using WhatsApp Business labels to message specific groups of contacts. BOOST RETAIL SALES WITHOUT AWKWARD PITCHES * Avoid the discomfort of pushing products at the end of an appointment, which often leads to clients walking out without vital aftercare. * Utilise AI to send personalised follow-up notes *after* the appointment, recommending products used and providing direct purchase links. * This lands when clients are thinking about their hair/skin, feels like genuine aftercare, and converts sales surprisingly well. INCREASE AVERAGE SERVICE VALUE WITH PRE-PLANNED ADD-ONS * Don't lose out on upsells because clients can't extend their appointment last-minute ("I have to pick the kids up" or "I only put an hour on the car"). * Use AI-powered booking systems or appointment reminders to present tailored add-on options *before* the client arrives. * This allows clients to plan their schedule, genuinely enhancing their experience and boosting your revenue per booking. PREVENT CLIENTS FROM DRIFTING AWAY WITH AI RETENTION * Notice regulars slowly extending their appointments from 6 weeks to 7, 8, then 10, eventually disappearing? This is lost income you'll never recover. * Build an AI retention system that tracks booking patterns. * When a client goes past their usual window, the AI sends a warm, personal nudge ("We are thinking of you. It has been a while. I have a couple of slots next week...") to bring them back. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: AI By Your Side Program: philjackson.coach ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - Introduction: Why Every Appointment Has Hidden Money 0:20 - The Uncomfortable Truth: Why Revenue Per Client Matters Most 1:00 - AI Waitlist: Fill Last-Minute Cancellations Without Discounts 2:50 - Effortless Retail Sales: Personalised AI Follow-Ups 4:00 - Boost Bookings: Upselling Add-Ons Before They Arrive 5:40 - Stop Client Drift: How AI Prevents Lost Regulars 7:10 - Unlock Your Salon's Hidden Revenue 7:30 - Learn More: Phil's AI By Your Side Program ━━━━━━━━━━━━━━━━━━━━ #salonrevenue #salonprofitability #salonaips #salongrowth #salonbusiness ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    14 min
  8. May 25

    I Walked Away For 6 Months. My Salon Survived.

    What would happen to your salon business if you had to take six months off unexpectedly? Unpredictable income can plunge your business into crisis, leaving you stressed and without options. In this episode, Phil Jackson shares his personal story of near financial ruin and how salon memberships saved his business by delivering essential stability and reliable income. ━━━━━━━━━━━━━━━━━━━━ 📈 THE DESPERATION THAT BIRTHED A SOLUTION * Phil's successful salon faced ruin when he took six months paternity leave after adopting his son in 2011. * Without him, the business started losing money and team members, falling into a cycle of huge overdrafts. * An urgent call from his accountant warned they had only three months before bankruptcy. * Desperate for stability and predictability, Phil tore the business apart, eventually building the first salon membership. 📉 WHY MOST SALON MEMBERSHIPS FAIL * **Too Complicated:** If you can't explain your membership in one sentence, it's too complicated for clients and team members to sell. * **Wrong Pricing:** Discounting too heavily cannibalises profits, while making it too expensive removes customer value. * **Launch-and-Leave:** Memberships need consistent promotion and a method to get them in front of the right clients, not just a one-off launch. * **Wrong Target Customer:** They try to convert disloyal 'number one' clients or offer them to already profitable 'number ten' clients. ✅ BUILDING A SUCCESSFUL SALON MEMBERSHIP * **Keep it Simple:** Focus on one or two memberships, tightly defined around a single service or group. Piling in more services makes it less attractive. * **Right Perks, Not Discounts:** Offer genuine value through perks rather than deep discounts that eat into your profitability. * **Strategic Launch:** Create excitement and give clients a reason to join today. The best memberships often have interested clients before they even officially launch. * **Target 'Number 7s and 8s':** Focus on clients who are already loyal but could benefit from more frequent visits to maintain results or complete courses, turning good habits into great ones. ━━━━━━━━━━━━━━━━━━━━ 📊 RESOURCES: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 💬 WORK WITH ME: 1:1 Coaching: https://buildyoursalon.com ━━━━━━━━━━━━━━━━━━━━ 🎧 LISTEN: YouTube: https://www.youtube.com/@BuildYourSalon Spotify: https://go.philjackson.me/Spotify Apple Podcasts: https://apple.co/3MZp6jP ━━━━━━━━━━━━━━━━━━━━ CHAPTERS: 0:00 - How Predictable Income Saved My Salon 1:05 - Facing a Crisis: Six Months Off & Near Bankruptcy 2:55 - The Accountant's Dire Warning 4:05 - Finding Stability with Salon Memberships 5:00 - What Salon Memberships Actually Deliver 5:45 - The Top Reasons Salon Memberships Fail 6:45 - Why More Services Don't Mean More Sales 7:50 - Finding Your Ideal Membership Client 9:05 - The Power of Targeting 'Number 7s and 8s' 9:55 - Your Next Steps to Salon Membership Success #salonmemberships #salonprofitability #salonbusiness #salonowner #predictableincome ━━━━━━━━━━━━━━━━━━━━ Questions? phil@buildyoursalon.com

    15 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Are you ready to build a brilliant, profitable salon business without burning out? I’m Phil Jackson, your go-to salon friend, coach and Queen of Salons. Each week I dish out real-world strategies for hair, beauty, and aesthetics pros who want bigger profits, a stronger team, and a life with more freedom. No fluff, just clear advice (and a sprinkle of sass). Step up, get inspired, and Build Your Salon!

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