Your Time, Your Way

Carl Pullein
  • 4.8 (93)
  • Self-Improvement
  • Updated Weekly

Showing you ways to get control of your time through tested techniques that will give you more time to do the things you want to do.

  1. 5d ago

    Why Time Blocking Keeps Failing You

    "It was Hercule Poirot’s custom to open his morning mail using a small letter-opener with an ivory handle, making a neat slice along the top edge of each envelope... Each letter was then extracted, unfolded, smoothed flat with the palm of his hand, and read with deliberate, unhurried precision. Only when one piece of correspondence was thoroughly digested and placed in its neat, appointed stack would he permit himself to move on to the next." That’s an extract from Sophie Hannah’s Hercule Poirot’s continuation novel, The Monogram Murders, which captures a part of Hercule Poirot’s morning routine with his letter-opening ritual. Something he did at the same time each day, at the breakfast table.  And it connects nicely with today’s episode. So let’s begin.  Links: Email Me | Twitter | Facebook | Website | Linkedin   Learn more about the Productivity Academy Discover my Apple Productivity Programme Use the early-bird discount code caps27eb to get $25.00 off    Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived   The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script | 434 Hello, and welcome to episode 434 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  Before we begin, with Apple launching their latest operating systems last Monday, I have updated my Apple Productivity Course.  The course is not about tips and tricks; you can get all those on YouTube. This course is about helping you to build a 100% Apple productivity system that will keep you focused on what matters, when it matters and help keep and store important information so you know where to find it when you need it.  No subscriptions to third-party apps, just a simple set of productivity tools that do exactly what they were designed to do. Keep you on time and organised. I will put a link in the show notes to where you can learn more about this; if I may say so, fantastic course. Okay, on with the episode. Something that many people miss about time blocking is that it’s not just another way to organise your calendar. It’s actually a way to reframe how you approach your work. Over the last 26 years or so, certainly since the explosion of digital task managers, many people have become focused on the number of things they have to do.  Yet, that wasn’t always the case. For example, if you had to go into town to buy something, you would also naturally look for other things you may have to do while you were in town. Perhaps drop some dry cleaning off, or buy some stamps at the post office. You would do as many of these chores as you could in the time that you had available. I’ve spoken before about how the likes of Charles Darwin, Winston Churchill and CS Lewis had time set aside for dealing with their correspondence. It was never about how many letters they replied to. It was simply spending an hour or so each day writing replies.  If they didn’t get through their pile of letters in the time they had, they would leave what was left until the next day when they replied to their letters. Yet today, I find that so many people are stressed out and worried about the number of things they have on their lists and the size of their backlogs. Yet, it really doesn’t matter how many things you’ve got to do; if you’re like most people, you will have far more things than you will ever have the time to do anyway.  What really matters is how you use the time you have available to do the things that really matter.  That leads me nicely on to this week’s question. Unfortunately, the Mystery Podcast Voice is locked away in a room preparing for an important exam tomorrow, so once again, you’re stuck with me asking the question.  This week’s question comes from Jim. Jim asks, “ Hi Carl, I’ve tried organising my calendar and protecting time, as you call it, for doing my email and messages and focused work. Yet, I really struggle. I find I ignore the time blocks and then feel guilty at the end of the day because I didn’t get done what I wanted to do. What am I doing wrong?  Hi Jim, thank you for your question.  Well, the simple answer, and I know this will be a bit harsh, is that you are ignoring your protected time.  Time blocking only works if you respect the time blocks you set for yourself.  However, let me take you back to the opening of this podcast and the excerpt I shared from Sophie Hannah’s Hercule Poirot continuation novel.  “It was Hercule Poirot’s custom to open his morning mail using a small letter-opener with an ivory handle, making a neat slice along the top edge of each envelope…” The key part of this was “it was Hercule Poirot’s custom…” The key to succeeding with time blocking is consistency. If it was your custom to drink a cup of tea or coffee each morning when you wake up, it would never be something you would ignore. It’s your “custom” to drink tea or coffee when you wake up.  If someone dragged you out of bed for whatever reason, it would not be long before you were structuring your day mentally, wondering where you would get your morning tea or coffee.  As I write this script, my mother is currently at Dublin Airport waiting for a flight to Paris. She’s travelled through the night by bus and, on arrival at the airport, the first thing she did was to go and get herself a cup of tea. Why? Because it’s her “custom” to have tea first thing in the morning. And while it is not a normal day, she still follows her routine.  The most successful coaching clients I have are the ones who decide to protect the same time each day for doing their most important work.  Now, the CEOs among these clients find this easier, as they are in a position of authority and find saying “no” to interruptions easier than most.  One client of mine gets to his office at around 8:00 am and from 8:30 to 10 am he closes his office door and does the most pressing pieces of work he has that day.  Because he knows there will be no interruptions—everyone in his office knows not to interrupt him during this time—he can sit down and give 100% focus to the work he is doing.  And because he does this every day, none of his team ever considers interrupting him.  But time blocking goes beyond this.  I mentioned earlier that time blocking is not another cool way to organise your calendar. It’s a reframing exercise.  What I mean by this is that the purpose of time blocking is to say I have this large pile of work to do. I am going to work on it for the next two hours. When the two hours are up, I will stop.  It doesn’t matter whether there are twenty, thirty, fifty or a hundred things to do. You do as many as you can in the time that you have. Stop, and return to the pile the next time you have a time block for working on the pile.  Now there is an interesting shift that happens to your mind when you focus on the time you have rather than the number you have.  Let’s imagine you have twenty things to do and you have 90 minutes protected for doing them.  As you begin, you’re not that aware of the time. But once you go past sixty minutes and you see you only have 30 minutes left, your focus narrows. You tense up slightly, and you speed up.  It might have taken you an hour to do eleven tasks; I can promise you that if you have nine tasks left and only twenty-five minutes in which to do them, you will finish.  You become hyper-focused, blocking out all external distractions.  This is the reverse of what happens when you don’t have a time constraint. With no time constraint, you will let in all sorts of distractions.  Oh, I must check to see if those shoes have come back into stock. Oh, I’ll just message Jessica to see how her presentation went yesterday. Oh yeah, how did Arsenal get on last night in the FA Cup? I’d better go and refill my water bottle. And how much time do all these little things swallow up? Just those 4, if all you did was exactly what those four things said, that’ll be ten lost minutes, at least.  But you know Jessica will reply, and you will feel obliged to reply to her reply, and now you’re in a full-blown conversation. You’re suddenly focused on trying to do your tasks and thinking of your replies to Jessica.  That’s why you should never begin a message thread just before sitting down to do some focused work. Do it when you’re finished, or else you’ll find yourself splitting your concentration and not doing either thing well.  Another mistake with time blocking is to block too much time in any given day.  Really, for time blocking to be effective, I would advise caution.  Two hours for focused work and another hour of admin and communications is a good balance. That leaves you with at least five hours where you can attend meetings, deal with sudden and unexpected emergencies and the regular daily workplace socialising. (And of course your mandatory mid-morning and afternoon tea breaks) I’ve seen people try and protect far too much time, which then leaves them with little to no flexibility. Days never go according to plan. Each day will throw something unexpected up. That could be a traffic jam, a colleague calling in sick, or Andy from the accounts cornering you in the staff canteen to tell you a bit of gossip.  Or your computer crashes, the Internet goes down, your boss calls an urgent meeting in 30 minutes in meeting room five—the one where they keep the difficult questions and uncomfortable chairs. You know the kind of meeting they can be.  I’ve found, after working with nearly 500 clients over the years, that the optimum

  2. Sep 13

    The Productive Power Of A Proper Tea Break

    How often do you take a mid-morning tea break? I mean a proper break, where you stop work for fifteen minutes or so mid-morning?  It turns out very few people do this these days. And if they do get themselves a cup of tea or coffee, it’s done on the go or at their desks while continuing to work.  Complete madness. Is it any wonder why so many people feel burnt out, exhausted and unable to spend any quality time with their nearest and dearest?  This week, we’re looking at why bringing back your mid-morning and afternoon breaks might be the most productive thing you could do.  Links: Email Me | Twitter | Facebook | Website | Linkedin Learn more about the Productivity Academy Learn more about my private coaching programmes here Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived   The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script | 433 Hello, and welcome to episode 432 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  Back in the day, in traditional knowledge work jobs, most people had to be at their workplace by 9 AM. You would get a tea break mid-morning, usually around 11 or 11:15, then you would get a lunch break, probably 12:30 or 1 PM, then in the afternoon there'd be another tea break around 3:00 pm, and finally you would finish work, perhaps at 5:30 PM Our days were structured. Time anchors marked our day: start times, mid-morning breaks, lunchtimes, afternoon breaks, and when we finished work.  Over the last few years or so, and certainly since the pandemic, these natural time anchors have been disappearing. Working from home, having more flexible working times, and working across multiple different time zones have all accelerated the erosion of these natural breaks. But these time anchors mattered. They told your brain to take a rest. Today, because those time anchors have practically disappeared, we end up switching our attention from one problem to the next. To an email or a message, back to the report we’re supposed to finish today, then to the presentation due next week, a quick check of a project that we're working on to answer a question. It's just non-stop. No time for a tea break or sometimes even a lunch break.  Now, because there are no natural rhythms in our days, and no time anchors to give us a break, we end up feeling completely exhausted at the end of them. But it didn't just happen at work. We also had time anchors at home too. We would wake up at the same time, go to bed at the same time, and sit down to watch our favourite TV shows at the same time.  We'd also eat our lunch, breakfast, and dinner at the same time. These were mini time anchors that told our brain to rest. When you remove those anchors, your brain doesn't know when to rest, and it just gets completely worn out. This week’s question is about why you feel so exhausted and tired, with no energy left to even decide what to have for dinner and what to do about it to bring some sense of calm back into your days So, without further ado. I’d like to hand you over to the Mystery Podcast Voice for this week’s Question, but she’s once again on one of her little holidays. So, I’m afraid you’re stuck with my voice this week.  This week’s question comes from Paul. Paul asks, hi Carl, I was recently promoted, and now my days just feel like a blur, and I struggle to see if I have done anything important or not. It just feels like I spend all day putting out other people’s fires. I rarely get time for a proper lunch break, and I feel completely worn out by the time I get home. What can I do to bring some focus back to my days? Hi Paul, thank you for your question.  To get us started, let’s step back in time a little.  Office work in the 1950s and 60s in the UK was pretty structured for most people. You were expected to arrive at your desk on time every day. Habitual lateness was a serious disciplinary offence.  Then there were recognised mid-morning and afternoon breaks, where we’d meet colleagues from other departments and talk football, cricket or what was on the TV last night. We rarely talked about work during those 15 minutes or so.  Those anchors were like shared signals. You started together, breaked together, and finished together. Now, everything is blurred. Remote work, flexible hours, global teams, all great in theory. But in practice, it means people are never really off.  And never really on either. It's just a permanent in-between. That mushiness can really wear you down. We’ve lost that daily rhythm. Even if it felt rigid, there was a kind of contained calm. A boundary around tasks. Now we just dip in and out all day. Messages, calls, emails all blending together. And this isn’t just nostalgia. In many ways, I was lucky to be a smoker in my early days of work. My breaks were a chance to grab a crafty cigarette, meet other smokers, and talk about our weekends and the crazy things we did.  I remember, as a salesperson, always heading out back for a cigarette after each appointment. It was a chance to reset after a meeting with a customer and prepare myself for the next appointment.  And while the phenomenon called “attention residue” wasn’t recognised in the early 90s, we now know that our brains don’t simply turn off from one context to the next; we tend to think through what happened, perhaps plan out when we will do what we committed to, and process our emotions.  And as a salesperson, there were often a lot of emotions, usually around frustration and disappointment—I wasn’t a great salesperson.   Our new way of working carries a real cognitive cost with all that context switching. There’s no time to reset or deal with that inevitable attention residue. Without natural breaks in the day, your brain never gets to rest or reset. You might think, “Oh, I'm being flexible”, but what your nervous system feels is a constant low-level of anxiety.  It's like eating all day but never having a proper meal. You're full, but unsatisfied and somehow exhausted. So, Paul, to get things back under control, recognise that you do need to give your brain a chance to catch up. It needs a break and time to reset so you can start the next task or meeting prepared.  Now, we’re not talking about a lot of time. Ten to fifteen minutes; that’s all you need. I was recently working with a new client, and she shared her calendar with me. From the moment she began work on Monday morning, she was in back-to-back meetings.  There was no break or buffer time between meetings.  We discovered that all these meetings had consequences. There was no time to prepare for future meetings, and because she never got a break, by the time the meetings were over, usually around 3:30 pm, she was so exhausted that all she did was read through her emails and messages.  She just didn’t have the energy to think about replying to any of them.  The solution was to enforce a ten-minute break between meetings, a 30-minute mid-morning buffer break and a proper lunch break.  While this ultimately reduced the number of meetings she attended each day, it also reduced her exhaustion and gave her energy later in the day to think and respond to emails and messages.  When I spoke to her last week, I asked her if she felt she needed to add more meetings back into her day, and she laughed before replying, “Not a chance!” She is getting more work done, feeling less tired, and has time to read through the next day’s meeting agendas.  It is often a case of taking one step back to move two steps forward. Remove one meeting a day to free up time and allow your brain to catch up with everything coming at you.  A lot of this comes back to the principles I teach in my Quiet Productivity Method programme. Slowing down produces better results, allows for better thinking, and that leads to fewer mistakes.  If you watch interviews with CEOs of large companies such as Microsoft, Apple, and Google, they all seem so relaxed and laid-back.  These people run huge companies, yet you sense that if a catastrophe were to occur at any of them, Satya Nadella, Sundar Pichai, or, until recently, Tim Cook would calmly assess what happened before offering a calm, well-thought-out response.  And yet, if you were to search for the daily routine of these CEOs, you’d find a well-structured day with plenty of breaks, including lunch breaks that avoid talking shop and plenty of quiet thinking time.  Another tip I can give you here is to use pen and paper to map out your day.  You don’t need anything as sophisticated as a Franklin Planner or Bullet Journal, a simple A5 notebook would do.  Before you end the day, give yourself 5 to 10 minutes to draw a line down the middle of the page. On the left, write out your appointments for tomorrow, and on the right, list out the tasks you need to or should do. By writing your appointments first, you can see how much time you have available for doing tasks.  If you had six hours of meetings, took a 1-hour lunch break, and had at least 10 minutes between meetings, you would likely have only 30 minutes for tasks.  You’d see that and would design a day that reflects that.  That’s often the problem with a 100% digital system. You get lulled into believing you can do more than is possible, and you end up frustrated and disappointed by what you can actually do.  There’s nothing wrong with you. It’s just the way digital systems are designed. You can throw 1000s of tasks in there without any problems at all.  Your problems start when you decide you need to do those tasks and yo

  3. Sep 6

    How To Fix The Top 5 Productivity and Time Management Pain Points

    What are the top 5 pain points with time management and productivity that over 400 of my past and current coaching clients have faced?  The results may, or may not, surprise you.  Links: Email Me | Twitter | Facebook | Website | Linkedin   You can learn more about the Planning Course here Use the coupon code: planning26   Learn more about the Productivity Academy Learn more about my private coaching programmes here Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived   The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page   Script | 432 Hello, and welcome to episode 432 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  Before we get started, and linked somewhat to today’s topic, one of the top issues among the people I work with is inconsistency in planning weeks and days.  Now, I understand why it can be a challenge to plan your week consistently. Life often gets in the way, and really, what’s the point of planning when, too often, whatever plan you set gets destroyed by an inconsiderate boss or client?  Yet it still remains the case that those who consistently plan their weeks and allow a little time each day to plan the next day are the ones who get the right things done on time and have more time to do the things they want to do.  So, over the last few weeks, I’ve been updating my Planning Course.  It’s not a long course, and it now focuses on three main areas of planning. Daily, weekly, and project planning. Plus, given the time of year, I’ve added a bonus section on the Annual Planning Template.  If you want to take a significant step up in your time management and productivity, I highly recommend this course.  You can get it as part of my Productivity Academy Membership or buy it as a standalone course.  And if you’re fast, you can get the standalone course for just $50.00 with the early bird discount. (I’ll put the link and the code in the show notes for you)  And a quick tip. Get the course today and do the Weekly Planning Section. It will take you around 15 minutes to do the section, will give you a downloadable Weekly Planning Matrix sheet and will inspire you to do a proper, practical Weekly Planning Session today.  Okay, on with the episode.  Last week, I hosted the inaugural live training of my Productivity Academy. In that session, I shared some research I had done on around 500 of my past and present coaching clients. The question I asked was: “What were the top five struggles (or pain points) they faced?”  The results were not unsurprising, or not that I thought. What surprised me was that the cause of those pain points almost always comes from the same place.  Let me explain.  First, what were the five? They were: In 5th place, Tool overload and fragmented workflows This means using multiple apps, duplicating task lists, having unclear homes for information, and excessive system tweaking, which undermined trust in their productivity setup. All of this results in information all over the place, which causes a sense that they lack clarity and control.  In 4th place, Interruptions and lack of protected focus time Meetings, emails, messages, emergencies, and context switching push deep or important work out, leaving no time for doing that important work.  Yet one irony is that if the focused, strategic work were prioritised over interruptions, there would be fewer interruptions. Nobody chasing you, telling you something was urgent, and less time for meetings because the work was getting done instead of being talked about.  In 3rd place, Unclear priorities If you don’t know what matters most, the urgent or “loud” work of other people will always crowd out meaningful progress. If you do not know what your priorities are, then someone else’s priorities will do. At least they appear to be urgent, right?  In 2nd place, Planning and review routines that don’t stick When daily and weekly planning are skipped because, perhaps, life gets busy, it causes your system to break, which then requires repeated restarts. Restarts are time-consuming, often overwhelming and never address the underlying problem. (Which we will come to in a moment) And in 1st place… Wait for it… Overwhelm from competing tasks and projects My clients face large backlogs, scattered lists, frequent rescheduling, and a persistent sense of being behind.  Now, as I said those five issues, I am sure you were nodding along to many of them. But the question is, why? Why do these pain points keep popping up?  The simple answer is a lack of clarity on what is important to you.  Let me explain. I value punctuality. It is a standard I have had since it was instilled in me at school. If I have a meeting at 9:00 am, I am ready to go at 9:00 am. Not 9:02 or 9:01. I am ready to go at 9:00 am.  I turn up a few minutes early, make sure everything is ready to go and then we start.  My wife, on the other hand, treats time as abstract. If she says 9:00 am, that could mean anything from 9:05 to 9:30 am.  I treat punctuality as something important; she doesn’t.  This same principle follows those who are incredible at keeping things organised. They give higher importance to putting things away after they have used them than someone who you would describe as being disorganised.  When it comes to your work, what are your priorities?  Now, someone who finds themselves running around all day looking for something to get anxious about has no clear plan for the day. They’re waiting for a fire so they have something to put out.  Yet someone with the same kind of work who starts the day with a clear plan is the one quietly getting on with the work they identified as important. Because they are doing that, they rarely come across any fires to put out. This, in turn, leaves them with more time to do the work.  That becomes a positive circle. More work gets done, fewer fires occur.  With the number 1 issue, Overwhelm from competing tasks and projects: Why do you have competing tasks and projects?  Let’s say that you have two big projects with the same deadline. Why did that happen? You said yes to both projects; you agreed to the deadlines.  Now, you can’t do two things at once; there must have been a time when you realised that there was a conflict. What did you do when you discovered that conflict?  Imagine I was asked by two different companies to develop and deliver a training programme. The dates for each session were to be on 30th September.  Theoretically, I could do it as long as the times were different. But accepting both would mean that I would be unable to do anything else in September, and the quality of the training would be compromised.  So, I would have to say no to the 30 September date to at least one of the companies.  Now, I’ve worked with many companies, big and small, and I know that when it comes to setting training dates, there is a significant degree of flexibility from both sides.  Now, if one company insisted that the only date the training could take place was the 30th, that’s good. The decision has been made for me, and I would have to ask the other company if we could do a different date.  If, in the very unlikely event, the other company also insisted on the 30th, then I would have to decline the invitation.  From a practical, realistic perspective, there would be no way I could prepare two separate training sessions for two different companies, each involving a different HR department or organiser.  This is why knowing your limits and being aware of what you are currently committed to are key to being productive, improving your time management, and staying organised.  Yet, if you do not do your daily and weekly planning, all these issues will “accidentally” keep happening. You don’t know what’s coming up, think you have plenty of time, and keep saying yes to more and more commitments. And everyone loves you.  Until you don’t deliver. Then you’re the problem. You’re the bottleneck. You said you could do it, but you didn’t. You missed the deadline, and all trust is now broken.  And all this started from not knowing what your priorities are.  Another example. My professional priorities are: clients, content and then business admin. In that order.  My client work will always receive top priority, then content creation, then the admin associated with running a business.  This means that before I begin a day, week or year, I already know my priorities.  What about you? What are your professional priorities and in what order have you set them?  Competing priorities can often be an issue. What criteria can you set to make the decision easier? For instance, a customer seeking a $20 million proposal will likely be a higher priority than one seeking a $2,000 proposal.  You could argue that all proposals are equal, yet you can work on only one at a time. So how do you choose? Perhaps you can operate a first-in, first-out (FIFO) system and process them in the order they arrive.  Whichever way you decide, you are saving yourself time. No decisions have to be made. Just start and get on with it. If you look carefully at the five pain points, knowing your priorities and ensuring they get done before anything else will reduce much of the friction you face.  The second cause of these is often one of capacity. Yes, we can do almost everything asked of us, but not all at the same time. There’s a limit to what we can do each day, week and quarter.  Most people I work with are trying to work at overcapacity.  For example, being expect

  4. Aug 30

    Are You Overcommitted Without Realising It?

    An overflowing task manager and a crowded-out calendar are rarely ever caused by using the wrong tools. The problem happened well before you entered the task or added the appointment to your task manager or calendar.  And that’s what we’re looking at this week.  Links: Email Me | Twitter | Facebook | Website | Linkedin   Learn more about my Productivity Academy Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived    Apollo 13 Lunar Module Start-up Procedures   The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script |431 Hello, and welcome to episode 431 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  If you were to look at your appointments for tomorrow right now, how much time do you have that is not already committed? Two, three, four hours?  Now look at your task manager: how many tasks are overdue or scheduled for tomorrow?  In the uncommitted time you have tomorrow, are you confident you can complete all those tasks?  Most people who do this little exercise, if they are being honest with themselves, will answer “no chance”.  And this is the top reason why so many people are struggling with time management and productivity today. And there is a word for it: Overcommitted.  It’s not the tools they use or any other complex reason. It’s simply because they’ve allowed themselves to become overcommitted.  This week, I’m looking at how this happens and what you can do to unravel the problem so you are operating within your natural capacity, not overworked or under pressure, and not feeling like you are sinking under the weight of unrealistic deadlines and commitments.  So, to get us started, let me hand you over to the Mystery Podcast Voice for this week’s question.  This week’s question comes from Douglas. Douglas asks, “Hi, Carl, I know you tell people to keep their task manager clean and tight, but I find that impossible. I’m collecting 20 or more things into my inbox each day; I often have 4 or 5 hours of meetings, and I have to deal with at least 130 emails and messages each day. How would you get all that under control?” Hi Douglas, thank you for your question.  I did some quick maths on the numbers you provided and noticed that if you are collecting, on average, 25 new tasks a day, have 130 emails and messages to deal with and only have 3 ½ hours of non-meeting time each day, that would mean you would have only 1 minute and 13 seconds to spend on each item.  Yet those numbers assume you are not taking time for lunch or coffee or a glass of water. If you were to include a 30-minute lunch break and 15 minutes to get water and coffee each day, that would leave you with less than a minute available for each email, message, and task.  Is that realistic?  Based on that quick calculation, the issue here is one of capacity. You’ve no capacity left. All that’s needed to completely destroy your day is an urgent, last-minute meeting request, an issue that prevents you from doing any of your planned work or simply an IT problem that doesn’t allow you to do the work you planned.  I can assure you, Douglas, you are not alone here.  There are millions of people all around the world struggling with the same thing. They’re overcommitted.  Which is why it’s completely irrelevant what tools you’re using.  The first thing I would advise someone in this situation is to do the maths I did above. Now, I know I do not have all the information. I don’t know what work you do, your position in the company, or whether you lead a team.  But what I do know is you’ve gone beyond your natural capacity, and now you will be building up enormous backlogs. You will be struggling to meet your deadlines, and I bet when you get home you’re exhausted.  This exercise will tell you how much capacity you have.  If the meetings you attend each day are non-negotiable, you will need to find a way to reduce the number of tasks you receive. Which means you will likely have to do something uncomfortable.  Reject requests.  Now I know this is very hard to do. Nobody likes disappointing someone. But the choice is: either you disappoint them when they ask, or you disappoint them when you cannot deliver what you promised on time. And I think failing to deliver on your commitments is the bigger disappointment. Think of it this way. If you say no and they ask someone else who can deliver, then you’ve actually helped them.  Sure, your pride may be slightly hurt, but this isn’t about your pride. This is about setting yourself realistic expectations on what you can and cannot do.  However, there is another possible solution. Cap your daily meetings. If, when you do the little exercise on how much non-committed time you have, you realise that you will need four hours of meeting-free time each day, then you cap your meeting time at 3 hours per day.  This will then leave you with 4 or 5 hours for your tasks.  Now there are various ways to do this. You could use a calendar service such as Calendly or Acuity to open blocks of time for people to schedule meetings with you, or you could tell people that you’ve reached your meeting limit for the day and ask if you could meet on another day.  You will be surprised how accommodating people can be.  Another consideration is to reduce the meeting times to 30 minutes. This has the added advantage that people will get to the point much faster, and you’ll find you still cover everything that needs to be covered.  I’ve learned many things over the years I’ve been coaching and helping people with their time management and productivity, but one of those lessons stands out: Every “yes” has an invisible “no”.  In other words, every time you accept another commitment, whether it is a meeting or a piece of work, you are saying no to something else you could have done with that time.  But it goes beyond that. Meetings have a nasty habit of generating more commitments. Another meeting, more emails and tasks, for example.  And pieces of work generate what Cal Newport calls “admin costs”; these are the little extra tasks, such as finding information, following up, and answering questions. They are the invisible “nos” rarely ever considered.  So in your situation, Douglas, there are a few questions to ask yourself: Do all your regular meetings require your presence? If not, perhaps you could drop one or two of them. If you can, don’t allow the saved time to be replaced by other meetings. Protect that time. Save it for the things you have prioritised.  The goal here is to gradually withdraw from these meetings.  If you manage a team, perhaps you could delegate attendance at some of these meetings to one of your team members. They can then report back to you with a summary of what happened.  What are you collecting? You mentioned that you collect around 20 new items on average each day. That seems like a lot. What are you collecting?  There are some things that will need to be collected; you may need to contact someone for information or organise the purchase of new equipment.  But if you are collecting emails to respond to and articles to read, then your task manager is not the best place for them. Emails and messages have their own self-contained apps. Keep everything within these walls. For instance, if you have a Slack message to reply to but need to think about it first, flag the message. Or you can use Claude or ChatGPT to find all your unresponded messages for today. You could even set this up as an automation  With email, it’s easier. You can create an Action folder for emails you need to respond to and drop them in there. Then give yourself some time later in the day to respond to them.  The goal here is to reduce the pressure on your capacity, and one of the fastest ways to do that is to reduce friction points.  For example, if you get an email you feel you should respond to and then move it to your task manager, that’s a lot of additional time—remember “admin cost”? It’s far faster to drag and drop it into an Action folder.  A great question to ask yourself is: What has to come out of my week to make it more realistic?  Juggling your current commitments around, fiddling with your task manager or trying new tools is not addressing the real issue.  The real issue is a capacity one. You’re trying to do far more than you can do. You won’t find the solution until you address that.  I would begin with: How much time do you need to stay on top of your work? That could be an extra five or six hours a week. Now you have something tangible to work with.  For those of you who have watched the film Apollo 13, there’s a scene where the character Ken Mattingly is in the lunar module flight simulator, and they are trying to find a start-up procedure that would not draw more than 20 amps.  This meant they had to find out what they could turn on and what they could not.  After hours of testing, they finally had a start-up procedure that draws just under 20 amps.  I will put a link to the clip in the show notes, as it is a great illustration of what we sometimes have to do with the time we have. It’s finite, and often the only things we can do are the essentials. There’s no time for the “would like to do” or low-value tasks.  In many ways, an issue we all share is that we think time is infinite, when it’s the opposite. It’s finite, and how we allocate our time each day is largely our choice.  The key is understanding that there are always trade-offs and consequences when we allocat

  5. Aug 23

    Why Everything Feels Like It Needs to Be Done Today

    Have you ever wondered if your time management and productivity issues might not be about the amount of work you have to do, but rather the way you think about that work?  That’s what we’re looking at today.   Links: Email Me | Twitter | Facebook | Website | Linkedin   Learn more about the Productivity Academy Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived Plan Your Week With Me: The Weekly Planning Matrix. The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page   Script |430 Hello, and welcome to episode 430 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  Since I began helping people directly with time management and productivity, I would say that around 60% of people’s struggles come down to the way they organise their work, around 35% come down to the way they think about it, and only 5% come down to the volume of work coming in.  Talk to practically anyone today, and they will tell you they are busy. It’s almost like a badge of honour.  The number one reason people say they don’t exercise is that they don’t have enough time. Is that really true, or is it that they value doing something else more?  I’m reminded of something the legendary Jim Rohn used to say: “Don't mistake movement for achievement. It's easy to get faked out by being busy. The question is: Busy doing what?” If I look at my to-do list right now, I guess I am busy. I have this script, a newsletter and a long-form article to write. I also have to record three YouTube Shorts videos, edit them and record this podcast.  I have around five pieces of feedback to write for my coaching clients, do my exercise, take Louis for a walk, and cook dinner.  Yet, I don’t feel busy. The reason is that I understand that it doesn’t all have to be done today. All I have to do is decide what can be done today and do that.  The truth is, we all have far more to do than we can do at any one time. And equally true is that it doesn’t have to be done right now or even today.  So, with all that said, let me hand you over to the Mystery Podcast Voice for this week’s question.  This week’s question comes from Elaine. Elaine asks, hi Carl, what advice would you give to someone who is always busy and never has time to do their most important work?  Hi Elaine, love the question. Short and sweet.  I would first refer you to the Jim Rohn question ” Busy doing what?”  If you feel constantly busy from the moment you wake up until you go to bed, the first thing I would suggest is to look at what you are doing during your waking hours.  Write down what you are doing over a period of 48 hours or so. Not just your professional work, but your personal things too.  I would also add that you write out what you would prefer to be doing instead. Write these down side by side. Draw a vertical line down the middle of a page, and on the left write what you spend your days doing, and on the right what you would prefer to be doing instead.  Be completely honest. If you discover, for example, that you spend 90 minutes a day on social media and a further 2 hours watching TV, write that down.  You’re not going to necessarily remove those. Instead, what you want to be asking yourself is whether spending time on the activities you currently spend time on is worthwhile.  Initially, you will try to justify spending time on these activities. This is the same response we have when someone challenges one of our opinions. Our natural instinct is to defend ourselves.  When you first write down these activities. Don’t judge. Just write them down. All you want to know is precisely where your time goes.  I’ve found that if you leave it for a few days and come back to it, you will begin to look at things a little more objectively. Instead of trying to justify the expense of your time, you begin to ask questions such as: Do I really need to do that? And is this regular event I attend worth all the extra work it produces?  Often, the problem for many people is that everything they want to do requires time. Just sitting and thinking requires time, as does making a cup of coffee. Time never stands still.  And the problem with time, or rather, the way we measure time, is that we have 24 hours each day. That’s the one immovable part we have to deal with each day, but at least that gives us one constant. That can be worked with. If you were to study the habits and routines of highly productive people, you would notice that they all have strong barriers between the three basics of their lives.  There’s time for work, time for family and social life, and time for self.  There’s no discipline involved. It’s just a strict division of time between the three.  Their wake-up time is consistent. For example, if they wake up at 7:30 am, they wake up at that time every day, including weekends. Then they do something that I find most unproductive people don’t do. They follow the same routine.  It’s their morning routine.  Morning routines are interesting because each person’s is different.  Yet, the most stressed-out, overwhelmed and exhausted people I work with have no morning routine. They crawl out of bed, rush out the door and start on their work. There’s no moment for themselves.  These are the people who immediately pick up their phones to check for messages and start replying.  No tea or coffee or even a bathroom break. Just open eyes, open phone, start the workday.  Think about what’s happening there. You come into the conscious world, and before anything else, you allow other people’s priorities to take control of your day.  And if you have young kids, when you leave the bedroom, your kids need attention; perhaps you need to get them ready for school, make their breakfast, all this with a brain full of all those messages you just read from your phone before you left the bedroom.  One of my favourite YouTube channels is Harry’s Garage. The channel is about cars, and Harry often reviews very expensive Rolls-Royces, Ferraris, Range Rovers, and Aston Martins.  These are highly tuned performance cars, yet Harry will always remind us that when you start a car cold, before you can put it through its paces, you need to give it time to reach optimal operating temperature.  Funnily enough, that’s the same for you and me. You’re not going to be at your best the moment you wake up, which means any decision you make first thing is unlikely to be the best decision you make.  So, try starting your day slowly. Give yourself thirty minutes and make sure those thirty minutes are focused on you.  When it comes to work, set a strict start time for yourself.  So, to keep the examples in line, let’s imagine you start your work at 9:00 am. Then do not consider work before then. That may take a little adjusting to, but if you develop a strong set of morning routines, you won’t be thinking about work until it’s time for work.  Then, here’s a trick. Do not allow anything to be scheduled for the first 30 minutes of your day. This is your getting a heads up on the day time. It’s when you can say hello and chat with your co-workers, deal with any emergencies and check to make sure there are no fires lurking in your inbox.  Those thirty minutes are also a great time to review your plan for the day.  Now, when I say “plan,” I simply mean making sure you know where your appointments are and what your must-do tasks for the day are. It’s a simple two-minute review and gives you time to map out your day.  Mapping out your day is just about deciding when you will do your must-do tasks. Your meetings are fixed, so what you are looking for is the gaps in between and deciding what you will do in those gaps.  Now here’s the thing: just as it’s important to have a strict start time, there also needs to be a strict closing time for work.  Let’s imagine that you set 6:00 pm as your end-of-work time; this means that around 5:50 pm, you stop what you’re doing, review what you’ve done, and reschedule anything you didn’t get to.  Then look at what you have on your calendar for tomorrow, and decide on your two must-do tasks. That’s it. Done.  Then it’s family and social time.  Now, as you listen to these words, it may sound like a lot. But is it? What you are doing is automating as much as you can so you are not rushing around trying to decide what to do next. It’s all this decision-making that’s mentally exhausting you.  If you can automate these decisions by having a morning routine, a work closing-down sequence, and mapping out your workday, you’ll find that you feel less busy, more in control and much less tired at the end of the day.  We feel so busy all the time because we tend to look at long lists of things to do. For example, if you look at your Slack messages or email, you are looking at each individual message. It’s natural. It’s a long list of stuff you feel you must attend to.  Yet, if you were to treat your Slack or Teams messages and email as one task, all you need to decide is when you will handle them.  For example, if you decide that at 4:30 pm you will work on your messages and spend an hour on them, then it doesn’t matter how many messages you have in there. You will respond to as many as you can.  Another quick tip: start with the oldest first. These can often be dealt with much faster than messages that have just come in. Don’t worry, if you stay consistent with this, you’ll soon find yourself getting back on top of them.  Now, for those of you who tend to procrastinate, the

  6. Aug 16

    Why You Never Have Time for Your Most Important Work

    When filling up your car with fuel, how do you know when it’s full? Well, the fuel filler nozzle clicks off. A sensor triggers the fuel to shut off. Yet did you know that the sensor is programmed to trigger when the fuel tank is 85 to 95% full? There is an intentional air pocket left in the tank to accommodate the fuel’s natural expansion due to heat.  Now ask yourself: how do you know when your calendar is full? Do you have a safety gap to allow for unexpected events that will naturally occur in the week?  Most people do not, and that’s what we’re looking at this week.    Links: Email Me | Twitter | Facebook | Website | Linkedin Learn more about the Productivity Academy Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived Plan Your Week With Me: The Weekly Planning Matrix. The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page   Script |429 Hello, and welcome to episode 429 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  There was a time in the 2010s when hustle culture took hold, and the dream was to become the next “tech-bro”, as they were called. This meant working 18-hour days, seven days a week, with calendars bursting with meetings and every minute scheduled for whatever work these dreamers did.  It didn’t work. Pretty soon, the hustle culture trend morphed into a self-care trend, when rest and relaxation became the priority, not the stuffed calendars and 18-hour days.  Remnants of these trends still exist. There are people adopting AI and building apps today, in the hope that they will be the next hyper-successful business leaders. And a cursory look around YouTube will show you plenty of videos about slow living and mindfulness.  And as with most things, there’s a happy medium somewhere that, when found, brings you the success you wish for without the burnout, stress and overwhelm.  To find that happy balance requires one observation. Your natural capacity. And that’s what this week’s question is all about.  So, it’s time for me now to hand you over to the Mystery Podcast Voice. This week’s question comes from Sarah. Sarah asks, hi Carl, what would you advise someone who never gets round to doing their most important work because their calendar always fills up with meetings. I was promoted last January, and since then all I seem to have been doing is sitting in meetings every day. I never have time to stop and think about strategy or even reply to my messages and emails. Hi Sarah, thank you for your question.  This is a very interesting question, as you may have noticed, I’m a little obsessed with calendars.  That’s because it dawned on me a few years ago that it doesn’t matter how many tasks are on my task list or how many articles, notes or reports I should read if I never have the time to do or read them.  The only thing that really matters each day is how I will spend my time. And that means the only productivity tool available to me is the calendar.  You see, your calendar is honest. It cannot lie to you. All you get are the 24 hours each day, and you plot out how you will spend the hours.  Now, I know it’s not always that simple. Some of you will discover that people can schedule meetings on your calendar without your knowledge, and many of you will likely already have some recurring meetings that happen every week or even every day.  So, technically, it’s unlikely that you will ever begin with a blank calendar.  However, if you allow someone else to control your calendar, that is where many of your time management and productivity problems begin. You bypass a key part of managing your calendar—the decision stage.  Let’s break this down. When someone makes a request on your time, you have a decision to make. It’s a simple yes/no decision, but it’s an important decision all the same. Do you say yes and accept the commitment, or do you say no and reject the commitment? If you say no, that’s it. It goes no further, and it doesn’t end up on your calendar. If you say yes, you make a commitment, and that commitment goes onto your calendar.  This applies whether it’s a meeting or a task. Tasks still require time. They may not initially go on your calendar, but they still need to be done, which means you will have to find time to do them at some point.  So, every time you take on a new commitment, you are putting more pressure on your capacity.  Your capacity is the work you can realistically do each day or week. And we all have a capacity.  Now, this introduces an issue most people miss. Every commitment you accept has a time cost beyond the actual thing itself.  A one-hour meeting, for example, often requires some preparation time, and then you need to be in the place where the meeting is being held, even if it’s an online meeting.  I do my coaching calls using Zoom, and for each session, there is at least fifteen minutes of prep time and 2 or 3 minutes to set up the computer for the call.  Today, I have four coaching calls; that means I need to find an additional hour beyond the four hours of calls. It’s not four hours; it’s five.  You might think the proposal you must send today will only take thirty minutes to finish, but that does not take into account interruptions, the possibility that you need to ask someone for further information, and then have to wait for them to come back to you before you can finish.  There’s a good chance that your thirty minutes turn into 90 minutes.  What all this means is that if your calendar is packed with meetings and time blocks without any buffer time, you’re going to go beyond your capacity for the day.  This relates to the difficulty we all have predicting how long a task will take. We don’t know. Not with any degree of accuracy.  And that’s because each day is different, with different distractions, emergencies and interruptions.  For me, recording and preparing a YouTube video generally takes six hours. Yet, yesterday it took me eight.  I have a process for making my videos that I’ve developed over ten years, and I create a video every week. You would have thought by now I would be able to predict with accuracy how long a video would take to prepare. Not a chance.  My wife was at home yesterday; there was an unexpected issue with one of the tools I use for making videos, and in the middle of making the video, there was an urgent message I needed to respond to.  None of those disruptions was predictable. Yet they happened despite all the safeguards I have on my calendar and in my processes.  The job still got done; the video was finished and handed over to my video editor for cleanup and polishing.  Yet because of the lessons I’ve learned over the years, the one task I had to get done yesterday was the video. Nothing else mattered.  What all this means is that it’s important to be in control of your calendar and be self-aware enough to know your capacity. If you don’t know where your limit is, you’ll be like a fuel tank with no air pocket. You’ll burst or, worse, explode.  Not in a literal sense, but you’ll exhaust yourself, make more mistakes that need rectifying later (more pressure on your capacity) and miss deadlines, which is not great for your promotional prospects or for your business’s reputation.  Unfortunately, the solution to this is not easy. It can go against all your human instincts to be helpful and courteous to other people.  The first step is to look at your regular meetings. Ask: How did that meeting come into your life?   Some meetings are unavoidable. A weekly team meeting where everyone updates the boss on their project progress, discusses progress on various proposals, sales or other work, and alerts colleagues of any unforeseen issues or delays.  Yet, there will be other meetings where, when you ask yourself how they got into your life, you realise it was because you tried to be nice to someone, but a meeting that brings you or the other attendees no real value.  These meetings should be removed.  One-to-ones with your team members or boss may also be important meetings, as they add value to theirs and your work.  Really, what you are doing is a meeting audit. Do you really have to be in all these meetings? Given that you are in a leadership position, you may be able to delegate some of these meetings to your team. This is great, as it helps them develop their skills, removes a commitment from your calendar, and you only need a short summary from your team member about what happened.  Next up, I would suggest putting a cap on your meetings each week. But before you do that, ask how much time, on average, do you need for strategic thinking and doing your important focused work?  How much time, again on average, do you need each day to deal with your communications?  I say “on average” because you can only work on averages. You will be interrupted; there will be days when your energy levels will be low, and conversely, there will be days with no distractions or interruptions, you’re feeling great, and you can get a lot of work done.  For example, I allow six hours for doing my videos each week. Yet, some weeks it takes me four; others, like yesterday, it can take eight. The important thing is that when the week began, I knew how much time I needed for the important work I needed to do that week.  Once you know how much time each week you want for your deeper, focused work and handling your communications, that will tell you how much time you have left for meetings and other appointments.  However, don’t be temp

  7. Aug 9

    Why You’re Too Tired to Plan Tomorrow

    “In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.” That was Theodore Roosevelt, giving his thoughts on making a decision, and in this week’s episode, I am answering a question about why we may be trying to solve a time management problem the wrong way. Links: Email Me | Twitter | Facebook | Website | Linkedin   Learn more about the Productivity Academy   Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived Plan Your Week With Me: The Weekly Planning Matrix. The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script |428 Hello, and welcome to episode 428 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  If you’ve followed this podcast for any length of time, you will have heard me talk about processes and routines. It’s these little things that have the effect of automating your daily decision-making requirements.  If you always start your day in the same way, you no longer have to decide what to do when you wake up. You do it automatically.  And this is important.  Reducing the number of decisions you make each day prevents something called “Prefrontal Cortex Overload”, which is often called “decision fatigue”. And it’s not woo-woo science. It’s very real The prefrontal cortex is the part of your brain that deals with executive function. These functions include impulse control, evaluating something, and making choices. Basically, decisions.  When your prefrontal cortex becomes tired and fatigued, you find it harder to make logical, objective decisions, and instead your brain begins to use the amygdala, the part of your brain that controls emotions.  In effect, you begin making decisions based on how you are feeling.  And that leaves you picking the easy and exciting over the important, mundane tasks.  It also leaves you with little discipline, which often means you eat unhealthy food and stay up later than you should.  When overwhelmed, the brain defaults to the path of least resistance by delaying decisions, defaulting to the status quo, or refusing to choose at all. You then procrastinate, feel exhausted, anxious and overwhelmed.  When you set up processes and routines as well as setting some “if this then that” rules, you reduce the burden you place on your pre-frontal cortex.  And all that explanation now brings me onto this week’s question. Which means it’s time for me to hand you over to the Mystery Podcast Voice. Some say she’s always on holiday; all I know is she’s called “The Mystery Podcast Voice.  This week’s question comes from Fabian. Fabian asks, hi Carl, you recommend that you should do your daily planning at the end of the day, not at the beginning. But I am always so exhausted at the end of the day that I find I just cannot do any planning. Is there anything I can do to consistently plan at the end of the day?  Hi Fabian. Thank you for your question.  When I read your question, my thought was that it might be because you are not getting enough sleep, or that your work causes you to make decisions all day about what to work on next. Nothing is pre-planned or pre-decided.  Both of which could be the underlying reason for feeling exhausted at the end of the day.  If you’re not getting enough sleep, the effect you will experience would be the same as if you were experiencing decision fatigue. An inability to make decisions.  And that is why, at the end of the day, you find it so difficult to plan the next day. After all, what is planning? It’s making decisions about what you will work on tomorrow.  So, if a lack of sleep is the issue, then the fix would be to look at your sleep cycle and make adjustments there.  However, for most people, the problem is making too many decisions throughout the day, leaving them feeling mentally drained and lacking in any motivation to do anything.  This is where routines, processes and rules come into play.  Every productive day is the result of hundreds of decisions: What deserves my attention? What can wait? What should I ignore? What should I delegate? When is “good enough” truly good enough? If each time you come up with something new and you have to decide whether something deserves your attention, whether it can wait, or whether you could ignore it, you’re tapping into your prefrontal cortex’s energy reserves.  And your prefrontal cortex does not have an 850cc engine that only draws a minuscule amount of energy. No. It has a full-throated V8 and drinks fuel like it’s put a straw in a lake and called it a warm-up. This is why pre-establishing what your core work is matters. Once you know what your core work is and what that work looks like at a doing level, you are pre-deciding what deserves your attention. It’s the work you are employed to do. It’s important and must be done.  Now, all you need do is decide when you will do it.  And with core work, given that the type of work you’re doing will be the same, you can pre-block time each day for doing it.  For example, you could protect 10 am to lunchtime for doing your core work each day. That means you are no longer deciding what to do each day. You’ve pre-decided; it’s blocked on your calendar, and all you need to do now is turn up and do the work.  It’s always fascinated me that the most stressed-out people I’ve come across in my professional life are the ones who’ve told themselves they can’t do that, and that they have to be available for everyone immediately they ask.  Complete nonsense, of course, but there really are some people who believe that.  In this situation, a person is constantly having to decide whether they should respond to this person or that person. Who is more important? Should I call my boss, or perhaps send her a text message? “Oh shoot! This person’s been waiting 10 minutes. I must call them immediately!)  It’s also why the least stressed-out people are the ones who are comfortable turning on Do Not Disturb on their devices when they sit down to do some focused work.  They’ve made the decision that for the next hour or two they will work on a specific type of task. If something was a genuine emergency, they would be told somehow.  I remember last year, when we were changing our car, that the sales manager we dealt with was wonderfully laid-back. Within a few days of starting the process to change our car, I worked out that he would respond to our messages between 11:00 am and 12:00 pm or between 4:00 and 5:00 pm, depending on when we messaged him.  It was consistent, and I was hugely impressed.  When I picked the new car up, I asked him about it, and he said he gets so many messages and emails each day that he wouldn’t be able to do any work if he responded instantly to everything that came in. So, he does an hour before lunch and an hour before he finishes the day.  Brilliant. And I bet you he never gets any complaints about it.  So, having a process for dealing with your communications is just as important as having time protected for doing the work that matters each day. Then we come to your routines. If you were to have a small fifteen-minute closing down routine at the end of the day, this would again minimise the decisions you need to make.  For example, at work, I will close down by clearing my desktop and tidying up my desk. I clear out Todoist and process my inbox. Then I open up my daybook and plan out tomorrow by writing in my appointments and the most important things I have to do tomorrow, and that’s it. Done.  It tells me that my workday is now finished. There can also be other things you might do too. For example, at home, perhaps before you go to bed, you load the dishwasher and turn it on, or if you don’t have a dishwasher, you wash all the pots and mugs before going to bed.  That’s a routine. A going-to-bed routine. Pre-decided, and after a few weeks, you would feel uncomfortable if you didn’t do that.  And then there are your rules, or standards.  Again, this helps you make pre-decisions so that, on a day-to-day basis, you don’t have to.  For example, I have many of my coaching clients make a commitment to respond to their emails within a specified period of time.  Let’s say you set a rule to respond to all your emails within 24 hours. This means that any email that is close to your time limit must be responded to today. Anything else can wait.  For emails that will require you to do a lot of work, the response time still holds, but the response is to reply with something like: “Thank you for your email. I will get it back to you as soon as I can” This way you filter out the genuinely urgent from the non-urgent. If the person you’re responding to comes back to you saying they need it by such and such a date, now you know it’s important, and you can prioritise it accordingly. If they respond with, “Thanks”. You know it can wait.  The difference between a rule and a routine is that routines happen automatically. You do the same thing at the same time. A rule is conditional. A sort of “if this, then that”.  If I have a presentation to do this week, I will protect an hour the day before for preparation, for example.  Processes are pre-decided methods for doing the different types of work you do. For example, “if I get a sales enquiry, this is the process I follow.” What these routines, processes and rules do is they reduce the number of decisions you need to make each day. This helps to prevent you from overloadi

  8. Aug 2

    Why You’re Still Overwhelmed After Trying Every Productivity System

    Are you on a mission to find the best productivity app or system, and find that no matter how many apps or new methods you try, you still find yourself overwhelmed, backlogged and stuck? Well, this week I want to tell you about a new way I can help you.  Links: Email Me | Twitter | Facebook | Website | Linkedin   Learn more about the Productivity Academy The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script |427 Hello, and welcome to episode 427 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show.  Eleven years ago, I began writing blog posts on time management and productivity. My goal was simple. To help people navigate the rapidly changing world of time management and productivity.  In 2015, it seemed almost every day a new task manager or notes app would come out promising to make organising your day easier.  This meant established productivity apps such as OmniFocus, Things, Remember the Milk and Todoist had to change to keep up. So these apps started adding features, changing their design languages, and everything started to become more complicated. AI today is doing exactly the same thing. Promising a lot and forcing established productivity tools to add more and more features, whether we want them or not.  When trying to decide if a new productivity tool is all that it promises to be, I’ve noticed that many of these promises are repackaged things that already exist.  For example, I’ve been using an app called TextExpander for fifteen years now. TextExpander inserts pre-written “snippets” of text through a keyboard shortcut.  I use it for writing dates so I don’t need to look up the date. All I type is “Edate”, and it will give me the date in the UK format: day, month and year.  I also have some pre-written thank you emails there too. They are written by me in my writing style, and a simple keyboard shortcut will give me the email. While TextExpander won’t send the email for me, all I need to do is hit Command and return on my keyboard, and it will send it.  Then we have tools such as Calendly and Acuity. These tools allow you to set up times on your calendar that people can pick from to set up an appointment with you. Once set up, this works in the background, and you have nothing to do.  No back-and-forth negotiating a time. People just click on a link, and these tools deal with time zone differences and all the admin.  No need for AI to get involved.  AI will inevitably change the way we work; for many people, it already has. However, there are some principles that never change.  There will still be 24 hours in a day, you will still be able to only focus on one thing at a time, and you won’t be able to be in more than one place at a time.  Your energy will fluctuate, and you will need to get enough sleep.  The need to manage our time is still there. We still have friends and family, work commitments and perhaps some hobbies. They all need time.  And the principles of time management will not change. If you want to do something, it will require time. Whether that’s cleaning out your car or sitting on the sofa chatting with an AI bot.  Time management and productivity skills will still be needed no matter what advances AI brings to our workplaces and lives. Thinking about all this led me to look at how people are engaging with my Learning Centre. This is where I have courses and programmes to help people become better at managing their time and become more productive.  As I was looking, I noticed something interesting. The people who have made the biggest positive changes in their lives weren’t the people who bought the most courses.They were the people who kept learning. They perhaps began with my COD course, my free productivity fundamentals course, then went on to purchase the Time and Life Mastery programme or the Time Sector System course.  Some went on to join my coaching programme so they could have guidance on building their own, tailor-made system.  This highlighted a mistake many people make with time management and productivity. They approach it as if it were a destination. Find the perfect app, read the right book, take the right course, watch one more YouTube video, then they’ll finally be organised. Yet that’s not how it works, and you’ve probably noticed. A few years ago, the trend was minimalist desk set-ups. This is where people stripped everything from their workspace so all they had was a small plant, a simple lamp and a laptop attached to a large monitor.  YouTube was full of videos of people showing off their desk setups. They looked great, but did absolutely nothing for their productivity.  Now the trend is to have books and notebooks everywhere. The plants survived, but the little desk accessories have reappeared. Minimalism seems to have lost its appeal. Few people have been able to stick with it.  It seems keeping things minimal is challenging and time-consuming. I also saw something similar when I was at university; I studied part-time. 6:00 pm to 9:00 pm every Tuesday and Thursday.  On our first day, there were just over 200 students crammed into the lecture theatre. All excitedly looking forward to their graduation day four years later with an LL.B Honours degree.  I remember the professor in charge of the course telling us that 70 to 80% of those in that lecture theatre would not graduate. Not because the course was particularly difficult. It wasn’t. But because committing six hours a week to attending lectures for four years would be a commitment beyond most people.  And on our graduation day, there were just 24 students left. Almost 200 students had quit! It didn’t matter what tools or processes you had. What mattered was understanding the basic principles of time management. Turning up consistently and doing the work.  It had nothing to do with academic ability or how smart someone was. The people who graduated were the ones who turned up constantly and managed their time so they were able to attend the lectures and do the reading (there was a lot of reading to do for a law degree) week after week for four years.  Being good at time management and consistently productive is more like fitness. Let’s say you wanted to get fit. You wouldn’t expect to take a three-hour course on weight training and suddenly become stronger.  Fitness doesn’t work like that. The same is true of playing the piano, learning a language, cooking, and photography. These are not one-time learning experiences; they’re continuous. And learning to better manage your time and be more productive is no different. Our lives and work change. We may begin as a junior administrative assistant, but within a year or two we are managing a team of four people and overseeing projects.  You start a family; now suddenly you have a little monster waking up every two or three hours screaming through the night. And as your kids grow up, you have commitments to take them to and pick them up from swimming or football practice.  The time management skills you learned at school and university don’t work in the workplace. And as you change jobs, you need to learn new ways to manage your time both professionally and personally.  The real challenge isn’t knowing what to do. If you’ve followed this podcast or my YouTube channel, you will already know you should plan your week and day, spend less time reacting to emails and messages, and protect time for your core work (at least I hope you do). The challenge is applying what you know consistently while juggling meetings, deadlines, family commitments and the unexpected events that arrive every day. This is why consuming more productivity content isn’t going to create the change you want. As James Clear’s Atomic Habits (a fantastic book) shows: Information fades; your habits remain. Over the years I’ve noticed something about many of the people I’ve coached. The ones that become brilliant at managing their time don’t just complete a course or have one or two coaching sessions and disappear; they keep coming back. They ask questions, refine their systems, and they adapt as their careers and family lives change. They come back to ideas we implemented years ago and learn new ideas because they now have different challenges.  My best clients have been with me for over eight years, and they are the ones who’ve seen incredible changes, so much so that they’ve inspired me! I realise now that when my driving instructor told me years ago that: “You don’t learn to really drive a car until you’ve passed your driving test.”  the same is true about your time management and productivity: you don’t become more productive and better at managing your time until you start practising what you learned.  All this got me thinking about what productivity education should look like over the next five to ten years. I don’t believe it’s about creating more courses, and it’s certainly not about developing more complicated systems, packaging them up and selling them.  Instead, it’s about creating a place where people can continue learning, refining and improving over time, just like many of my coaching clients have done. They understand that becoming organised and in control of their time isn’t a project; it’s a lifelong commitment. And like every commitment, it works for those who stick with it. So, going forward, I will be introducing more live training events for you.  I started doing a few live training events in 2023, and some of my favourite moments have been in those sessions. I’ve been able to answer questions

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About

Showing you ways to get control of your time through tested techniques that will give you more time to do the things you want to do.

Information

  • Creator
    Carl Pullein
  • Years Active
    2017 - 2026
  • Episodes
    200
  • Rating
    Clean
  • Copyright
    © Copyright 2024 Carl Pullein International. All rights reserved.
  • Show Website
    Your Time, Your Way

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