UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

  1. 8h ago

    Software Security in the Age of AI: Why Traditional SBOMs Are No Longer Enough

    In this episode of UC Today, host Kristian McCann is joined by Devashri Datta, a Senior Security Architect at NVIDIA, but appearing in a personal capacity as a researcher, to explore why organizations need to rethink how they govern AI-powered tools.   Devashri explains why Software Bills of Materials (SBOMs) must evolve to account for AI models, training data, agent behavior, and new attack methods such as prompt injection and data poisoning.  From Microsoft Copilot and Slack integrations to autonomous AI agents capable of accessing sensitive business systems, this conversation explores the hidden risks enterprises face as AI adoption accelerates. Watch to understand why AI governance needs to move at machine speed and why treating AI like “just another tool” could leave organizations exposed.  Key topics discussed include:  🔵 Why traditional SBOMs struggle to capture AI-specific risks, including model weights, training data, RAG pipelines, and AI behavior.   🔵 How AI agents introduce new security challenges through prompt injection, data poisoning, excessive permissions, and access creep.   🔵 Why organizations need new governance approaches, including AI-focused vulnerability tracking, threat modeling, and machine-speed security controls.   🔵 How businesses can build stronger AI security strategies while keeping humans involved in critical decisions.   Share your thoughts in the comments and subscribe to UC Today for more conversations on cybersecurity, AI, collaboration, and enterprise technology. For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

  2. 4d ago

    Why AI Capture Is the Foundation of Compliance and Intelligence - Smarsh

    In this episode of UC Today, host Kristian McCann sits down with Eric Wiggins, Product Marketing Director at Smarsh, to explore why AI capture is becoming the foundation of both compliance and business intelligence in financial services. As generative AI becomes embedded across everything from client communications and portfolio analysis to employee productivity, many firms still lack visibility into how these tools are being used. Throughout the discussion, Wiggins outlines why firms need a unified capture layer that records AI prompts, outputs, metadata, and related communications across platforms such as ChatGPT Enterprise, Microsoft Copilot, and Claude Enterprise. Key discussion points: Why the biggest AI governance gap is the lack of captured evidence—not a lack of AI policies.The record-keeping, supervisory, privacy, and discovery risks firms face when AI interactions are not captured.Why policy and employee training must be supported by comprehensive AI capture to deliver effective governance.How Smarsh creates a unified governance layer across AI platforms and communication channels.How captured AI interactions become a valuable source of business intelligence, helping firms identify adoption trends, workflow improvements, and new opportunities.Why organizations that build AI governance early will be able to innovate faster while maintaining regulatory trust and gaining a competitive advantage.

  3. 6d ago

    Why Voice Can No Longer Be the Exception in UC Compliance - Global Relay

    For years, voice was the blind spot in communications compliance – too voluminous to review manually, too complex to capture properly, and not yet on regulators' enforcement radar. That has changed. In this episode of UC Today, Christopher Carey sits down with Daniel Yates, Voice SME at Global Relay, to discuss why the regulatory posture on voice has shifted, what misconceptions firms still carry, and how advances in AI and large language models are making voice surveillance viable at scale. From non-financial misconduct to real-time intervention, this is a conversation every compliance and UC leader in a regulated industry needs to hear.

  4. Jul 16

    Quantum Computing Is Coming: Why Businesses Need to Prepare Now

    In this episode of UC Today, host Kristian McCann is joined by Chris Harris, EMEA Technical Director for Data and Application Security at Thales to discuss why enterprises need to begin preparing for the quantum era now.  The discussion goes beyond the hype surrounding quantum computing to explain the very real challenges.If you're responsible for cybersecurity, IT infrastructure, compliance, risk management, digital transformation, or technology strategy, this conversation offers practical guidance on where to start, and why waiting could prove far more expensive than preparing. Key discussion points include: 🔵 Why "steal now, decrypt later" attacks mean sensitive data is already at risk—even before practical quantum computers exist. 🔵 Which industries, systems, and types of information should be prioritized for post-quantum protection. 🔵 How organizations can discover where cryptography exists across their infrastructure and build a realistic migration strategy. 🔵 Why crypto agility, vendor collaboration, and phased modernization will define successful quantum security programs. Visit UC Today for the latest news, analysis, and interviews covering the future of enterprise IT and communications.

  5. Jul 15

    Contact Center AI: How to Find the Right Starting Point

    Kristian McCann sits down with Chris Scimone, Director, Solutions Architecture & Engineering at New Era Technology, to answer one of the biggest questions facing organizations investing in AI for customer experience: where should you start? Many contact centers understand the potential of AI, but identifying the right first use case can be challenging. Should organizations focus on customer-facing automation? Agent assistance? Self-service? And how do they ensure early deployments can be expanded upon as the operation scales? Chris shares practical guidance drawn from real-world deployments, explaining why successful AI initiatives often begin by supporting agents behind the scenes before expanding into broader automation. Key discussion points: • How organizations can identify the best first use cases for contact center AI • Why AI assistants are often the ideal starting point for adoption • The metrics that matter most when measuring AI success and customer impact • How to scale AI deployments while maintaining visibility, performance, and governance Next steps: Visit New Era Technology to identify the biggest friction points affecting customers and agents

  6. Jul 15

    Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins

    In this episode of the Big UC Update, UC Today's Christopher Carey sits down with Will Morey, Managing Director at Gamma, for a wide-ranging conversation on the state of the channel, the rise of AI, and what it really takes to deliver technology that works for SMEs. Will shares his journey from selling diesel to farmers to leading Gamma's channel business, and unpacks why the biggest opportunity in the industry right now isn't a product - it's helping customers figure out how to make AI actually work for their business. Topics Covered Include: Gamma's channel-first go-to-market and partner ecosystemWhy AI should be treated like electricity, not a productThe "iceberg model" — what sits below the waterline with GammaData sovereignty, compliance, and why they're suddenly front-of-mind for SMEsThe PSTN switch-off, CX, and what's next for the UC industry

  7. Jul 8

    Big UC Update: Theta Lake’s Governance Playbook

    In this Big UC Update interview for UC Today, Marcus Law speaks with Dan Nadir, Chief Product Officer at Theta Lake, about how enterprises are rethinking compliance, security, and archiving for modern communications. Dan explains how Theta Lake helps regulated organizations capture, archive, and supervise communications across collaboration platforms, including Zoom, Microsoft Teams, Webex, RingCentral, Cisco, and Workvivo. He also discusses the fast-growing role of AI governance, the risk of configuration drift, and why compliance teams need more than basic retention policies to manage today’s digital communications. The conversation explores how Theta Lake’s AI-native platform supports digital communications governance and archiving, detects risk across multiple channels, and helps firms prove that content has been captured and retained correctly. Dan also shares how the company is evolving its platform to support new communication types, AI interactions, legal discovery, and regulated customer needs around the world. For UC and collaboration leaders, the message is clear: as communication channels multiply, compliance needs to become more intelligent, more connected, and easier to operationalize.

  8. Jul 7

    Why Talent Decisions Have Become Financial Decisions in the Age of AI

    In this episode of UC Today, Kristian McCann sits down with Vishnu Shankar, Chief Data Officer at Draup, to explore why hiring, workforce planning, and skills strategy have moved beyond HR and into the CFO's office.  As AI agents, automation, and evolving regulations transform the workplace, organizations can no longer think about recruitment as simply filling vacancies. Every hiring decision now carries implications for productivity, operational costs, compliance, and long-term business performance. Yet many businesses are still relying on outdated workforce planning models that fail to account for the growing role of AI alongside human talent.  Vishnu explains why companies need to rethink how work itself is structured, moving away from traditional hiring frameworks towards AI-augmented operating models that combine people, software, automation, AI agents, and partners.   Key discussion points include:  Why AI has transformed hiring decisions into strategic financial decisions for CFOs and boards.   How organizations should move beyond the traditional "build, buy, borrow" workforce model to embrace AI agents, automation, software, and human talent together.   Why measuring ROI from talent now means focusing on productivity, augmentation, and business outcomes—not simply headcount or cost reduction.   Practical steps organizations can take to build AI-ready workforce strategies while managing governance, compliance, and future skills.   Next Steps  Subscribe to UC Today for more conversations on AI, HR, and enterprise technology.

See All (850)

About

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Information

  • Creator
    UC Today
  • Years Active
    2017 - 2026
  • Episodes
    850
  • Rating
    Clean
  • Copyright
    © 2026 Today Digital Ltd - UC Today
  • Show Website
    UC Today

You Might Also Like