“What’s luck on the outside may very well be courage and skill and experience on the inside.” That is just one of the many memorable lines Dr. Mark Pochapin shares in this episode of the Growth Edge Leadership Podcast. Mark is a physician, professor, senior health system leader at NYU Langone Health, past president of the American College of Gastroenterology, and TEDx speaker. Over the course of his career, he has collected a set of phrases, affectionately known as “Poch-quotes,” that capture a leadership philosophy built on relationships, trust, learning, and generosity. During their conversation, Laurie invites Dr. Pochapin to unpack those ideas one by one. What emerges is a simple but powerful thread: how we see a situation shapes what becomes possible within it. He explains why there’s a reverse gear in a car, why there are only two outcomes to any endeavor, and how leaders create their own luck through relationships, preparation, and the courage to act. Together, they explore why the grass is greener where you water it, what separates the people who solve problems from the people who simply point them out, and how an interruption can become one of the best moments of a leader’s day. Laurie and Mark close with hope. Not as optimism or wishful thinking, but as action. Drawing on his work in medicine and a deeply personal family experience, Mark shares why realistic hope may be one of the most powerful things a leader can offer. Key Takeaways Sometimes you have to go backward to go forward. “In retrospect, we could have handled it better" is different from "you did something poorly.” It acknowledges that we made the best decision we could with what we knew at the time, and it turns hindsight into an opportunity for learning. There are only two outcomes to any endeavor: success and learning. The only time we truly fail is when we stop learning or stop trying. Lucky leaders make their own luck. What looks like luck from the outside is often experience, skill, judgment, relationships, and the courage to act when an opportunity appears. Hard work matters, and so does margin. Our best thinking often happens when we step away. Rest, reflection, and self-compassion are not indulgences. They are part of sustained excellence. The grass is greener where you water it. Before assuming something is better elsewhere, ask what you could make better where you are. Bring the problem, and bring a recommended solution. The person closest to a problem is often best positioned to help solve it, and leaders notice who brings solutions. Interruptions are part of a leader’s job. Even better, many can be elevated into touch points: moments to teach, connect, and leave both people better off. Hope is action, not a wish. Realistic hope moves people forward, whether they are facing a diagnosis, a disruption, or an uncertain future. Leadership starts with you, but it isn’t about you. The truest measure of a leader is the success and growth of the people they serve. 00:00 Welcome: Who Mark Is Beyond the Bio02:27 There's a Reverse Gear in a Car for a Reason04:42 Hard Work, Margin, and Self-Compassion08:11 Lucky Leaders Make Their Own Luck12:02 Leadership Starts With You13:27 The Grass Is Greener Where You Water It15:43 Bring the Problem, Bring a Solution18:18 Interruptions as Touch Points22:25 Hope Is Action, Not a Wish26:32 Rapid Fire and Final Reflections Connect with Dr. Mark Pochapin Mark Pochapin on LinkedIn How to Face Medical Diagnoses with Hope, TEDxNYU Langone Health Dr. Mark Pochapin, NYU Langone Health