SEE YOU NOW

Johnson & Johnson and the American Nurses Association

On a daily basis, we trust nurses with billions of dollars of equipment, critical procedures, and our most important assets: the people we love. But they're doing so much more behind the scenes. SEE YOU NOW is a podcast that shines a light on the real people changing the status quo in health: from nurses working in labor & delivery, with infectious diseases, and in hospice; to nurse allies in politics, business, and tech. Created in collaboration with Johnson & Johnson and the American Nurses Association, SEE YOU NOW gives listeners access to meaningful conversations with the nurses at the forefront of healthcare and innovation; those developing new devices, processes, protocols, and ways to treat for infection prevention, infant health, maternal mortality, palliative care, and so much more.

  1. MAR 26

    Episode 132: Safer Together | The Nurse Well-Being Imperative

    Protecting nurses and healthcare workers physically and mentally is not just one component of the Safer Together National Action Plan; it may be the one that holds all the others together.   In this third episode of our Safer Together series, Patricia McGaffigan, RN, MS, Vice President of Safety at IHI, President of the Certification Board for Professionals in Patient Safety, and co-chair of the National Steering Committee for Patient Safety talks with Christine Pabico, Senior Director of the American Nurses Credentialing Center's Pathway to Excellence and Well-Being Excellence Programs.  Patricia and Christine trace the development of ANCC's Well-Being Excellence Credential, the first of its kind to encompass the entire workforce across every type of care setting. We also hear from two of its pilot organizations, Children's National Hospital in Washington, D.C., and BayCare Health System in Tampa Bay, to hear how they became certified through the ANCC Wellbeing Certification and what that means for their organizations.   Patricia McGaffigan, MS, RN, CPPS  ·  Senior Advisor for Safety, Institute for Healthcare Improvement (IHI); President, Certification Board for Professionals in Patient Safety; Co-chair, National Steering Committee for Patient Safety  Christine Pabico, PhD, RN, NE-BC, FAAN  ·  Senior Director, Pathway to Excellence and Well-Being Excellence, American Nurses Credentialing Center (ANCC)  Nikki Daily  ·  Chief Team Resources Officer, BayCare Health System   Rocky Hauch, DNP, RN, PCCN  ·  Advanced Professional Development Practitioner and Nurse Well-Being Lead, BayCare Health System  Trish Shucoski, DNP, MSN, RN, NEA-BC  ·  Chief Nurse Executive, BayCare Health System  Simmy King, DNP, MS, MBA, NI-BC, NE-BC, CHSE, FAAN  ·  Chief Nursing Informatics and Education Officer; Associate Professor of Pediatrics, The George Washington University School of Medicine    Safer Together Series In the first episode of our Safer Together Series, Donald Berwick, MD, co-founder and President Emeritus of the Institute for Healthcare Improvement, and Patricia McGaffigan, RN, MS, Vice President of Safety at IHI, President of the Certification Board for Professionals in Patient Safety, and co-chair of the National Steering Committee for Patient Safety, issued a call to action: safety is not a matter of individual effort; it is a total system responsibility, built on four interlocking pillars, one of which is workforce safety and well-being.   In the second episode, Kelly Randall, PhD, Vice President for Patient Safety and Regulatory Services at Ascension, where she leads the health system's comprehensive patient safety program, high reliability strategy, and system-wide deployment of the Safer Together National Action Plan, showed us what it looks like to answer that call, shifting culture across nearly 100 hospitals, one huddle, one conversation, one near-miss at a time.    Resources   1. The Foundational Workforce-Safety Lucian Leape Institute. (2013). Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care. Boston: National Patient Safety Foundation. https://www.ihi.org/library/publications/through-eyes-workforce-creating-joy-meaning-and-safer-health-care  Gandhi, T. K., Kaplan, G. S., Leape, L., et al. (2018). Transforming concepts in patient safety: A progress report. BMJ Quality & Safety, 27(12), 1019–1026. https://doi.org/10.1136/bmjqs-2018-008768 https://pmc.ncbi.nlm.nih.gov/articles/PMC6288701/    2. The Safer Together National Action Plan  National Steering Committee for Patient Safety. (2020). Safer Together: A National Action Plan to Advance Patient Safety. Boston, MA: Institute for Healthcare Improvement. https://www.ihi.org/partner/initiatives/national-steering-committee-patient-safety/national-action-plan-advance-patient-safety  Integrating the Safer Together National Action Plan to Improve Nurse-Led Models Focused on Patient Safety. PubMed. https://pubmed.ncbi.nlm.nih.gov/40876046/    3. Nurse Burnout and Patient Safety  Li, L. Z., Yang, P., Singer, S. J., Pfeffer, J., Mathur, M. B., & Shanafelt, T. (2024). Nurse burnout and patient safety, satisfaction, and quality of care: A systematic review and meta-analysis. JAMA Network Open, 7(11), e2443059. https://doi.org/10.1001/jamanetworkopen.2024.43059  Getie, A., Ayenew, T., Amlak, B. T., Gedfew, M., Edmealem, A., & Kebede, W. M. (2025). Global prevalence and contributing factors of nurse burnout: An umbrella review of systematic reviews and meta-analyses. BMC Nursing, 24(1), 596. https://doi.org/10.1186/s12912-025-03266-8  Smiley, R. A., Kaminski-Ozturk, N., Reid, M., et al. (2025). The 2024 National Nursing Workforce Survey. Journal of Nursing Regulation, 16(1), S1–S88. https://doi.org/10.1016/S2155-8256(25)00047-X    4. Workplace Violence Against Nurses  Pascale, A., George, N., Potter, C., & Warshawsky, N. E. (2025). Alarming rise in nurse assaults: Urgent call for legislation. Nurse Leader, 23(3), 321–327. https://doi.org/10.1016/j.mnl.2024.12.012  Wolf, L. A., Delao, A. M., & Perhats, C. (2014). Nothing changes, nobody cares: Understanding the experience of emergency nurses physically or verbally assaulted while providing care. Journal of Emergency Nursing, 40(4), 305–310. https://doi.org/10.1016/j.jen.2013.11.006    5. ANCC Well-Being Excellence Credential  Carson, W., & Bates, M. (2024). Elevating professional well-being in healthcare: A crosswalk of the NIOSH Impact Wellbeing campaign and the ANCC Pathway to Excellence Framework. Nursing Administration Quarterly. https://pmc.ncbi.nlm.nih.gov/articles/PMC11373476/  American Nurses Credentialing Center. (2025). ANCC Well-Being Excellence Credential. NursingWorld.org. https://www.nursingworld.org/organizational-programs/well-being-excellence    6. Nurse Well-Being: Building Peer and Leadership Support Program  American Nurses Foundation. (n.d.). Nurse well-being: Building peer and leadership support program. NursingWorld.org. https://www.nursingworld.org/foundation/programs/nurse-wellbeing/    7. Healthy Nurse, Healthy Nation  American Nurses Association. (n.d.). Healthy Nurse, Healthy Nation. https://www.healthynursehealthynation.org/

    1h 3m

  2. MAR 19

    Insight 26: Nurse Voices Are Closing the Gap Between Work Imagined and Work Done

    What if the biggest risk to patient safety in your organization is a broken communication loop? When one of the nation's largest health systems conducted its first National Action Plan assessment, leaders expected to find gaps in the process. What they didn't expect was to find gaps in communication and assumptions held at the top that didn't match the reality on the ground.  In this Insight from Episode 127: Safer Together | From Plan to Practice, Kelly Randall, Vice President for Patient Safety and Compliance at Ascension, walks us through the honest, sometimes uncomfortable conversations that revealed hard truths, and the intentional communication strategy that brought healthcare teams back into alignment around one shared goal: zero preventable harm. To listen to this Insight clip's full episode, visit the  SEE YOU NOW Podcast Episode 127: Safer Together | From Plan to Practice on APPLE, SPOTIFY, YOUTUBE, or your favorite streaming platform.   For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    7 min

  3. MAR 14

    Insight 25: Nurse Well-Being is Foundational to Patient Safety

    More than 25 years after To Err Is Human put patient safety on the national agenda, the crisis persists. The WHO estimates that 1 in 10 patients worldwide experiences harm during medical care, and half of it is preventable. And yet one foundational factor remains overlooked: the well-being of the people delivering care. With more than half of nurses reporting burnout and hundreds of thousands expected to leave the profession, the workforce crisis and the patient safety crisis are now one and the same.  In this Insight from Episode 123: Safer Together | The Architecture of a Movement, Donald Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow at IHI and former Administrator of CMS, and Patricia McGaffigan, RN, Vice President at IHI and President of the Certification Board for Professionals in Patient Safety, make the case that healthcare must look beyond its own walls, drawing on lessons from aviation and other industries, to build cultures where psychological safety, dignity, and the freedom to speak up are the foundation of safe care. Not sentiment but essential reality.  To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast Episode 123: Safer Together | The Architecture of a Movement on APPLE, SPOTIFY, YOUTUBE, or your favorite streaming platform.  For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.  Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    7 min

  4. FEB 27

    Episode 131: AI in Play | The Clinicians Shaping Healthcare Technology Part II

    There is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer?  In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world.   Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems,  and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission,  from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her.  Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand.    For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    36 min

  5. FEB 27

    Episode 130: AI in Play | The Clinicians Shaping Healthcare Technology part I

    There is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer?  In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world.   Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems,  and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission,  from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her.  Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand.      For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    45 min

  6. FEB 19

    Insight 24: Nurses Moving Care From Complex to Complete

    Some of the most complex health challenges aren't medical alone — they're human, social, and deeply interconnected. In this SEE YOU NOW Insight from "Episode 80: Health Starts with Housing," nurse and systems leader Lauren Hardin shares how she built a model of complex care that brings providers together across sectors to serve people whose needs fall through the cracks of fragmented systems.   To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast "Episode 80: Health Starts with Housing," on APPLE, SPOTIFY, YOUTUBE or your favorite streaming platform.    For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    7 min

  7. FEB 12

    Insight 23: Nurses are Human-Centered Designers

    Nurses sit at the intersection of people, systems, and care, and that perspective makes them powerful designers of better healthcare. In this Insight from Episode 24: Designing With, nurse and service designer Brittany Merkel shares how the core practices of nursing are also the foundations of human-centered design, and why it's important to design with nurses, not for them.  To listen to this Insight clip's full episode, visit the SEE YOU NOW podcast library at APPLE, SPOTIFY, YouTube, or any of your favorite streaming platforms.   For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    5 min

  8. FEB 5

    Insight 22: How Investing in Nursing is Valuing Health

    Understanding the value of nursing care in the US requires a shift, not only in policy, but in philosophy.  In this SEE YOU NOW Insight drawn from Episode 129: Investing in Nurses! Invisible to Invaluable, Pam Cipriano, immediate past president of the International Council of Nurses and former president of the American Nurses Association, explains how U.S. healthcare economics have historically obscured the value of nursing care. She argues that this isn't just a policy problem; it's a philosophical one, and that understanding and investing in nurses is essential to building a healthier, more sustainable healthcare system, and society. To listen to this Insight clip's full episode, visit SEE YOU NOW Podcast Episode 129: Investing in Nurses! Invisible to Invaluable at APPLE, SPOTIFY, YOUTUBE, or at your favorite streaming platform.  For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.

    7 min
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About

On a daily basis, we trust nurses with billions of dollars of equipment, critical procedures, and our most important assets: the people we love. But they're doing so much more behind the scenes. SEE YOU NOW is a podcast that shines a light on the real people changing the status quo in health: from nurses working in labor & delivery, with infectious diseases, and in hospice; to nurse allies in politics, business, and tech. Created in collaboration with Johnson & Johnson and the American Nurses Association, SEE YOU NOW gives listeners access to meaningful conversations with the nurses at the forefront of healthcare and innovation; those developing new devices, processes, protocols, and ways to treat for infection prevention, infant health, maternal mortality, palliative care, and so much more.

Information

  • Creator
    Johnson & Johnson and the American Nurses Association
  • Years Active
    2019 - 2026
  • Episodes
    193
  • Rating
    Clean
  • Copyright
    © 2019
  • Show Website
    SEE YOU NOW

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