Healthcare Plus Podcast

Quint Studer and Dan Collard
  • 5.0 (68)
  • Health & Fitness
  • Updated Bimonthly

We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.    What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.  Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.

  1. 4d ago

    131_The APC Opportunity: Unlocking the Leadership Potential of Advanced Practice Clinicians

    In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Don Taylor, president of Don Taylor Leadership, LLC, and adjunct professor at UT Southwestern Medical Center’s School of Public Health, to explore one of healthcare’s most underutilized assets: its nearly 700,000 advanced practice clinicians.  Taylor brings a perspective few can match. A retired U.S. Air Force colonel with more than 45 years in healthcare, he commanded the busiest trauma hospital in Iraq as the only non-physician to hold that role. There, advanced practice clinicians (APCs) were indistinguishable in many ways from the physicians working alongside them. That experience shaped a conviction he has carried ever since: The healthcare system has underestimated what nurse practitioners, physician assistants, CRNAs, and other advanced practice clinicians can lead and do. This episode, recorded as part of the run-up to the Rewiring Healthcare: Foundation to Future conference to be held October 20-21, 2026, in Nashville, TN, frames APCs not as gap-fillers but as a largely undeveloped leadership pipeline with real potential to reshape care delivery, physician well-being, and healthcare costs. Listeners will learn: Why healthcare is at an inflection point on how it develops and deploys advanced practice cliniciansWhat vertical development means for APCs, from dedicated leadership training to creating a legitimate path into senior leadership rolesHow horizontal development could extend APC practice into prevention, primary care, post-acute care, and end-of-life settingsWhy the APC conversation is “physician-and,” not “physician-or,” and why that framing matters for well-being across the care teamHow AI augmentation could support the safe expansion of APC practice, particularly in primary care and low-intensity settingsWhy Taylor says less than 10 percent of healthcare workers using AI are formally trained on it, and what that means for health systems right nowThis is a conversation for any healthcare leader thinking seriously about workforce strategy, care redesign, and what it will take to meet the access and cost challenges ahead.

  2. Sep 3

    130_From the 12th Percentile to the 99th: How Spooner Health Transformed Employee Engagement

    In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Mike Schafer, CEO of Spooner Health in Spooner, Wisconsin, for a conversation about what sustained high performance looks like over time. Schafer has led Spooner Health since 1990. When he partnered with the Studer Group in 2009, his organization was at the 12th percentile for employee engagement. Within two years, they had hit the 94th. For the last three years, they have held at the 99th. This is an impressive turnaround story. But it’s also a staying-the-course story, and those are rarer and harder to tell. Schafer brought that story to the inaugural Rewiring Healthcare: Foundation to Future conference in Atlanta earlier this year, where attendees called him one of the most humble and self-aware CEOs they had ever seen on a stage. This episode gives listeners who were not in the room a chance to hear it. Listeners will learn: Why Spooner Health's five-year engagement plan happened in two years, and what made the differenceHow employee-written standards of excellence became the cultural backbone of the organization and still hold todayWhy transparency with data, including the uncomfortable numbers, builds more trust than protecting people from themWhat Schafer tells every new hire at orientation and why storytelling is now central to how he does itHow the rewiring concept gave a high-performing organization a framework for continuing to improve without starting overWhy investing in external development matters even when an organization is already at the top of its gameThis is a conversation for any healthcare leader who wants to know what it looks like to build something that lasts.

  3. Jul 7

    Ep129_Walk in Ready: How New Healthcare Leaders Build Trust, Break Silos, and Lead with Confidence

    With an average CEO tenure now at 3.8 years, leaders are moving between organizations faster than ever. Cultures are shifting. Leadership structures are reshaping. The ability to step into a new environment and genuinely connect, not just perform, is a skill every healthcare leader needs to develop deliberately. That skill has a name: belonging. (Yes, we talk about belonging for employees all the time…but rarely for the leaders themselves.) In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Corrin McCloskey, vice president of heart & vascular and oncology services at Tanner Health in Carrollton, Georgia, to explore what it actually takes for leaders to belong in a new culture…and why that belonging is the foundation of everything else. Corrin brings her background in executive coaching, strategy, and physician leadership to a conversation about what that looks like in practice: building trust before pushing strategy; finding sponsors, not just mentors; crossing silos with confidence; and knowing when to lead with your skills rather than your expertise. Listeners will learn: Why belonging is not a feel-good concept but a direct driver of leader effectiveness and team performanceHow new leaders can earn trust and build connection in a new culture The difference between mentors and sponsors, and why sponsors matter more as leaders move upWhy breaking down silos starts with personal security and a willingness to share, not just collaborateWhat leaders get wrong when they expand their scope, including the expert trap and the right-thing-wrong-way problemWhat the next generation of healthcare leaders needs to look like, and why culture-focused may matter more than credential-focusedThis is a conversation for any leader who has ever walked into a new role, a new team, or a new organization and wondered how to make it work without losing themselves in the process. About Corrin McCloskey: Corrin McCloskey is a healthcare executive, executive coach, and national speaker focused on leadership, culture, and change management in healthcare. She serves as vice president of heart & vascular and oncology services at Tanner Health, where she leads strategy, growth, and service line development. Passionate about helping leaders build trust and navigate complexity, Corrin frequently speaks on physician leadership, organizational culture, and leading change in healthcare. Over the past year, she has expanded her national speaking presence and contributed thought leadership focused on creating healthier, more sustainable healthcare systems. https://www.linkedin.com/in/corrinmccloskey/ https://corrinmccloskey.com/

  4. Jun 23

    128_Succession Planning Done Right: Culture, Continuity, and the CEO Transition at TriHealth

    In this episode of the Healthcare Plus Podcast, host Quint Studer sits down with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist and founding partner of Sperduto & Associates, to pull back the curtain on one of the most intentional and successful CEO succession processes in healthcare. Clement spent 11 years leading TriHealth from the 26th to the 97th percentile in team member engagement and building the most trusted, most preferred healthcare brand in Cincinnati. He did not leave succession to chance. He started planning from day one, built a structured multi-phase process, engaged the board at every stage, and partnered with an industrial psychologist to assess and develop five internal candidates over a decade. The result: a seamless, board-endorsed promotion of COO Terri Hanlon-Bremer as his successor, with all five candidates still in the organization and stronger for having gone through the process. Dr. Reilly brings the assessment science behind the process to life, walking through how Sperduto & Associates uses structured interviews, psychometric testing, 360 feedback, and development planning to evaluate readiness and fit, not just current performance. Together, Clement and Reilly make the case that succession planning is not a one-time event but a sustained leadership discipline. Listeners will learn: Why succession planning should begin the first year in the leadership role, not just when departure is imminentHow to structure a confidential, non-competitive internal succession process that develops candidates without creating political frictionWhat industrial psychologists assess beyond the interview, including problem-solving, self-awareness, personality fit, and behavioral patternsHow to engage the board across three phases: awareness, formalization, and endorsementWhy over 80 percent of TriHealth leadership appointments are promotions from withinAbout the culture-monitoring tool Clement created to help organizations preserve core ideology and continuously improve, modeled on the Built to Last framework This is a masterclass in succession planning for any healthcare leader serious about leaving their organization stronger than they found it. Mark C. Clement is the president and chief executive officer of TriHealth. He joined TriHealth as president in May of 2015 and took on the larger role of president and CEO in January 2016. TriHealth is a $2.1B integrated healthcare delivery system, made up of six hospitals and over 140 ambulatory/outpatient sites of care. Named as the highest performing accountable care organization (ACO) in the state of Ohio and one of the highest performing ACOs in the country by Anthem Blue Cross Blue Shield, TriHealth cares for more than 500,000 attributed lives. As Cincinnati’s fourth-largest employer, TriHealth has 12,000 team members, more than 700 employed physicians, and an independent medical staff of more than 1,800 physicians. Headquartered in Cincinnati, Ohio, and jointly sponsored by CommonSpirit Health and Bethesda, Inc., TriHealth’s vision is to work together with physicians, hospitals, and communities to “get healthcare right” by delivering better care, better health, and better value while fostering physician and team member engagement. Mark also holds the position of CEO at all of TriHealth’s hospitals: Good Samaritan Hospital, Bethesda North Hospital, Bethesda Butler Hospital, and McCullough-Hyde Memorial Hospital, which all serve the tri-state region of Ohio, Indiana, and Kentucky. With a focus on population health and improving the health status of those it serves, TriHealth is an award-winning health system frequently recognized by industry organizations such as U.S. News & World Report, Newsweek, IBM Watson, DiversityInc, The Joint Commission, the American Heart Association, Anthem Blue Cross Blue Shield, and many more.   Dr. Chris Reilly graduated summa cum laude with dual degrees in mathematics and psychology. He earned his Ph.D. in industrial and organizational psychology from Bowling Green State University in 1989. In 2012, he was honored to be selected as a SIOP Scholar, one of the highest forms of recognition for contributions to the field of industrial and organizational psychology. Chris has worked as a consultant for organizations in the healthcare, national defense, avionics, food distribution, nuclear power, and consulting industries. He has published and presented a number of technical papers in the areas of employee engagement, work scheduling, performance measurement, and decision-making. Chris has been with Sperduto & Associates since 1991. He has consistently partnered with Quint Studer, co-founder of HPSG, beginning in 1996, on selection, performance management, executive coaching, and engagement. Chris has worked with clients throughout Europe, Central America, South America, and Canada on projects related to employee engagement, selection, team-building, talent management, and organization restructuring. He is a licensed psychologist and managing partner at Sperduto & Associates. Chris currently teams with Healthcare Plus Solutions Group® as an organizational psychologist

  5. Mar 10

    127_Rewiring Healthcare: Human-Centered Leadership in Practice with Kay Kennedy

    In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with Kay Kennedy, co-founder of uLeadershipÒ and a leading voice behind the Human-Centered Leadership movement in healthcare. Kennedy shares updates on the newly released book, Human-Centered Leadership in Health Care: The Revolution Continues, published in partnership with the American Nurses Association. The book builds on the original theory of Human-Centered Leadership and extends it into practice highlighting real-world implementation, outcomes, sustainability, and research emerging from healthcare organizations across the country. The conversation previews Kennedy’s expanded role at the upcoming conference, where uLeadership will host breakfast and lunch breakouts, as well as a main-stage session. Together with colleagues Lucy Leclerc and Susan Campis, Kennedy explores what changes when leaders truly internalize the principle: it starts with you, but it’s not about you. When leadership becomes human-centered, how leaders spend their time, engage their teams, and make decisions fundamentally shifts. They also discuss the importance of staying “high touch in a high-tech world,” the power of peer connection and networking, and why bringing like-hearted leaders together accelerates learning and impact. Listeners will learn: How Human-Centered Leadership has evolved from theory to practiceWhat organizations are seeing when they implement the frameworkWhy leadership behaviors, not just intentions, must changeHow research, assessment, and reflection strengthen sustainabilityWhat to expect from uLeadership’s sessions at the conferenceThis episode offers a practical preview of a leadership approach designed to strengthen culture, connection, and care at every level of the organization. About Kay Kennedy, DNP, RN, NEA-BC, CPHQ, FAAN Kay Kennedy is a nurse executive, educator, and entrepreneur. By combining a love for nurses, patients, and quality improvement, she has led large nursing teams to create healthy work environments, satisfied patients, and consistent, high-quality care. With experience ranging from bedside nursing to chief nursing officer, she also serves as adjunct faculty at the Nell Hodgson Woodruff School of Nursing at Emory University, MGH Institute of Health Professions, and the Frances Payne Bolton School of Nursing at Case Western Reserve University. She is the CEO of uLeadership, LLC, an internationally recognized professional development and research organization. Her passion as a leader is to ignite innovative problem-solving, develop others to be their best, and lead with empathy and service. Click here for speaking inquiries or to order books

  6. Mar 3

    126_Rewiring Healthcare: Caring for the Caregiver and the Emergency Department with Regina Shupe

    In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with healthcare leader, author, and longtime HPSG colleague Regina Shupe. Shupe will deliver two main-stage sessions at the conference, and this conversation previews both, starting with a timely focus on rewiring how healthcare organizations care for their caregivers. Drawing on nearly four decades in healthcare, Shupe reflects on the toll that passion, grit, and commitment can take on teams, and why the pandemic served as a catalyst for rethinking team well-being. She challenges leaders to go deeper than traditional employee rounding by pairing meaningful questions with practical support tools already available in many organizations, including employee assistance programs, Code Lavender, intentional pauses, and Schwartz Rounds. The discussion then turns to the emergency department, where Shupe is widely known for her work on leadership, flow, and culture. She previews a session focused on rewiring ED operations through intentional flow strategies, non-negotiable goals, and leadership development tailored to today’s realities. From door-to-bed time to trust-building and “love leadership,” Shupe makes the case that emergency departments must be treated as an organization-wide strategy, not a standalone problem. Listeners will learn: Why caring for caregivers requires deeper, more intentional leadershipHow to rewire employee support without adding complexityWhat effective ED flow looks like in today’s environmentWhy patients still expect speed, clarity, and compassionHow leadership development must adapt for newer, less-experienced leadersThis episode offers a practical preview of two sessions designed to strengthen teams, improve flow, and create environments where caregivers and patients can thrive. Click here for conference information and registration. Regina Shupe, DNP, RN—author of Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Care—serves as an advisor, speaker, author, and thought leader for Healthcare Plus Solutions Group®. She brings greater than 30 years of nursing leadership and healthcare operational leadership with expertise in emergency services. She is an innovative healthcare leader driven by the correlation between positive team culture and improved patient outcomes. She leads transformative organizational change by leveraging proven clinical, operational, and leadership development.   She holds a doctor of nursing practice degree. She is a member of Sigma Theta Tau International and the Emergency Nurses Association. She holds a certification in LEAN for Healthcare.   Click here for speaking inquiries or to order books.

  7. Feb 24

    125_Rewiring Healthcare: Caring Connections That Still Matter with Lisa Reich

    In this episode of the Healthcare Plus Podcast, host Dan Collard continues a special conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with longtime HPSG colleague and nurse coach Lisa Reich.  With nearly four decades in healthcare and more than 15 years of coaching experience across hospitals, clinics, critical access facilities, and behavioral health settings, Reich brings a grounded perspective on what truly transcends care environments: human connection. While technology, workflows, and roles continue to evolve, the moments that matter most for patients and for teams are still deeply human.Reich reflects on the concept of “rewiring” and why small, intentional shifts often produce better outcomes than wholesale change. Drawing from her work on patient rounding in Rewiring Excellence, she explains why practices that once worked may need adjustment, not abandonment, and how focusing on outcomes instead of habits leads to more meaningful interactions.   The conversation previews Reich’s upcoming conference session, Caring Connection, which explores how empathy, compassion, and kindness move from words on a slide to behaviors people can feel. She outlines the specific “message makers” and connection points that create memorable moments, whether delivered by a nurse, environmental services team member, food service staff, or leader.  Listeners will learn: Why human connection still differentiates care in a technology-driven worldHow small rewires improve outcomes without adding burdenWhat makes compassion visible and felt, not just statedWhy caring connection applies to every role, not just clinical staffHow leaders can design environments where connection can thrive This episode sets the stage for a session focused on the human moments that patients and teams remember long after the task is complete. Learn more about the conference at www.rewiringhealthcare.com

  8. Feb 16

    124_Rewiring Healthcare: Foundation to Future

    In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Quint Studer to launch a new short series previewing the upcoming conference, Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta), and to explore why healthcare must rethink how leaders are developed in today’s environment. After years of workforce disruption, turnover, and rapid change, healthcare organizations are operating with thinner experience pipelines and leaders who are being promoted into complexity they were never trained for. Studer and Collard make the case for rewiring—not abandoning what worked in the past, but giving leaders permission to change how leadership development, training, and learning actually happen. At the center of the conversation is Precision Leader Development™, a personalized approach inspired by precision medicine. Rather than one-size-fits-all leadership training, leaders are developed based on how they learn, what skills they need now, and the realities of their role, experience level, and environment—making development more usable, focused, and sustainable. The conversation also explores why in-person connection still matters, the “magic in the hallways” that virtual platforms can’t replace, and how the conference is designed to be accessible, practical, and immediately applicable—including hands-on post-conference working sessions that help teams turn learning into action. Listeners will learn: Why traditional leadership development models no longer workHow Precision Leader Development personalizes growth instead of overwhelming leadersWhy rewiring is about permission, not replacementHow connection and community drive resilience and performanceWhat makes Rewiring Healthcare: Foundation to Future different from typical conferencesThis episode sets the foundation for a conference built around real-world leadership, practical learning, and sustainable change. For conference information and registration: https://rewiringhealthcare.com

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About

We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.    What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.  Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.

Information

  • Creator
    Quint Studer and Dan Collard
  • Years Active
    2020 - 2026
  • Episodes
    131
  • Rating
    Clean
  • Copyright
    © 2026 Healthcare Plus Podcast
  • Show Website
    Healthcare Plus Podcast

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