Hospitality Daily Podcast

Josiah Mackenzie
  • 4.9 (33)
  • BUSINESS
  • UPDATED DAILY
Hospitality Daily Podcast

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

  1. Why I Stayed: How Growth, Culture, and Opportunity Kept Me in Hospitality - Steven Marais, Noble House Hotels & Resorts

    5H AGO

    Why I Stayed: How Growth, Culture, and Opportunity Kept Me in Hospitality - Steven Marais, Noble House Hotels & Resorts

    In this episode, Steven Marais, Vice President of Rooms at Noble House Hotels & Resorts, shares his journey from bellman to VP, the importance of culture and opportunity in career growth, and insights into leading through change in the hospitality industry. (00:00) Introduction (00:32) Steven's career journey from Bellman to VP(01:47) How Steven got started in hospitality(02:33) Career opportunities in the hospitality industry(03:09) Steven's current role as VP of Rooms(04:04) The in...

    10 min
  2. What Hospitality Leaders Stopped Talking About (And Why It Matters Now) - Anna Blue

    1D AGO

    What Hospitality Leaders Stopped Talking About (And Why It Matters Now) - Anna Blue

    In this episode, Anna Blue shares insights on the current state of the hospitality industry, including DEI, women's empowerment programs, and practical steps leaders can take to drive positive change. We cover: (01:16) Current chaos and volatility in the industry(02:07) Industry's silence and its impact(03:11) Importance of transparency (05:06) DEI discussions behind closed doors(07:08) Disconnect between C-suite and staff(08:25) Effectiveness of DEI programs(09:09) Programs for women in...

    30 min
  3. White Lotus and the End of Surface-Level Hospitality - Samantha Hardcastle

    2D AGO

    White Lotus and the End of Surface-Level Hospitality - Samantha Hardcastle

    In this episode, Samantha Hardcastle, Founder & Creative Director at The Storied Experience, shares lessons every hospitality provider can learn from White Lotus. Also see: Official White Lotus Podcast on Apple Podcasts and SpotifyStory-Driven Hospitality - Samantha HardcastleThese Slovenian River Guides Showed Me "Experience" Doesn't Have to Cost Anything - Samantha HardcastleThe Two Chemicals Behind The Best Hospitality Experiences - Samantha HardcastleA few more resources: If you're ...

    24 min

  4. 3D AGO

    How to 'Disneyfy' Your Hospitality Business to Delight Guests and Drive Revenue - Vance Morris

    In this episode, Vance Morris, a former Disney leader and founder of Deliver Service Now, shares how hospitality businesses can create extraordinary guest experiences—and significantly increase revenue—by implementing the proven systems behind Disney’s magic. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to ...

    32 min
  5. Behind the Scenes of SCP Hotels' Sustainability Strategy - Kathy Sue McGuire

    4D AGO

    Behind the Scenes of SCP Hotels' Sustainability Strategy - Kathy Sue McGuire

    In this episode, Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, shares how sustainability initiatives can create cost savings, engage teams, and drive revenue growth through a story of her work with Soul Community Planet Hotels. Also check out: Soul Community Planet: Creating a Healthier, Happier Future for Hospitality - Pam & Ken Cruse, SCP HotelsSustainability That Pays: How One Hotel Saved Tens of Thousands on Trash Bags - Kathy Sue McGuireA few more r...

    11 min
  6. Sustainability That Pays: How One Hotel Saved Tens of Thousands on Trash Bags - Kathy Sue McGuire

    5D AGO

    Sustainability That Pays: How One Hotel Saved Tens of Thousands on Trash Bags - Kathy Sue McGuire

    In this episode, Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, shares insights on how sustainability can be a smart business strategy for hotels, helping them cut costs, grow revenue, and engage their teams. (00:00) Introduction to Kathy Sue McGuire(01:18) Kathy's journey into sustainability(03:21) Current challenges in the hotel industry(04:31) Case study: Saving on trash bags(05:44) Case study: Switching to toiletries dispensers(07:10) Kathy's early experiences ...

    31 min
  7. From the Boardroom to the Hotel Lobby: Real Opportunities in Operations - Josiah Mackenzie

    6D AGO

    From the Boardroom to the Hotel Lobby: Real Opportunities in Operations - Josiah Mackenzie

    In this episode, Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shares more takeaways from the recent Hunter Hotel Investment Conference, highlighting the opportunity in hotel operations today. Also check out: Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest ...

    8 min
  8. Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) - Josiah Mackenzie

    MAR 24

    Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) - Josiah Mackenzie

    In this episode, Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shares takeaways from the recent Hunter Hotel Investment Conference, with insights on the economic environment in 2025 and strategies for hotel owners and operators to thrive: (00:00) Introduction and conference overview(00:21) Changes in hotel investment conversations over the years(00:42) Economic uncertainty in 2025(01:04) Chaos and volatility in the market(01:47) Key takeaways from the opening...

    9 min
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    4.9
    out of 5
    33 Ratings

    About

    Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

    Information

    • Creator
      Josiah Mackenzie
    • Years Active
      2022 - 2025
    • Episodes
      883
    • Rating
      Clean
    • Copyright
      © 2025 Hospitality Daily Podcast
    • Show Website
      Hospitality Daily Podcast

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