The Limitless Leadership Podcast

Josh Parnell
  • 5.0 (55)
  • Management
  • Updated Semiweekly

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

  1. 2d ago

    Ep 170: Why We Should Reject Mediocrity with Andrew Klement

    In this episode, Josh interviews Andrew Klement, former Christian Brothers technician and new owner of Finley River Auto & Diesel in Ozark, Missouri, about launching his repair shop and building a culture centered on excellence. Andrew shares why excellence goes beyond clean facilities, it requires consistency, teamwork, continuous improvement, and a commitment to serving both customers and employees well. He also discusses hiring a coach early, creating a people-first workplace, learning from costly mistakes, and building systems that allow the business to grow without sacrificing culture.  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Timestamps:  00:00 Excellence Mindset Teaser  00:22 Podcast Introduction and Welcome  00:55 Meet Andrew Klement  02:37 Sponsor: Promotive  03:24 Sponsor: Shop Marketing Pros  04:17 Andrew's Origin Story  05:29 Defining Excellence  07:34 Putting People First  07:49 Sponsor: Tekmetric  09:02 Building a Kaizen Culture  12:35 Hiring and Building the Team  16:20 Early Financial Challenges  19:14 The Best Advice: Hire a Coach  22:07 What Leadership Means  23:41 Vision and Mission Alignment  24:49 Mission Statement Workshop  25:48 Building Team Buy-In  27:22 Why Complacency Breeds Mediocrity  30:27 Creating a Low-Stress Culture  33:07 The "Leaders Eat Last" Mindset  34:22 Learning from Mistakes and Improving Processes  38:31 Mentorship and Lessons from the Past  41:25 Faith Over Fear  42:51 The Hard but Rewarding Journey  44:26 Final Thanks and Sign-Off   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 170: Why We Should Reject Mediocrity with Andrew Klement

  2. Aug 6

    Ep 169: How They Doubled Revenue With Fewer People with Brian Moak

    In this episode, Josh Parnell is with Brian Moak, 2025 Ratchet+Wrench All-Star/Owner of the Year and Executive VP of the Heart Division at Telly Tire, about building high-performing automotive businesses through strong leadership, systems, and a people-first culture. Brian shares how he nearly bankrupted his family business after buying it at 27, then transformed it by focusing on data, operational systems, and solving root problems instead of symptoms. The conversation explores leadership principles, acquisitions, employee retention, and creating a culture where people and performance thrive together. Stop managing chaos and start leading with purpose.  Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.  Timestamps:  00:00 Every Minute Matters  00:29 Podcast Introduction  01:02 Meet Brian Moak  02:36 Sponsor Break  04:08 The Heart Division  06:27 Brian's Story 08:39  Leading with Heart 12:27  Lessons from Turning the Business Around  18:14 Why Capacity Is a Mindset  24:12 The Acquisition Decision  26:53 A Three-Hour Turning Point  27:31 Building a People-First Culture  28:21 Life After the Acquisition  31:14 How to Connect with Brian  32:31 Leadership Helps People Win  33:12 Building Long-Term Employee Loyalty  36:15 Developing Homegrown Talent  39:02 "Keep the Problem the Problem"  44:27 Creating Team Ownership  47:29 Final Thoughts and Closing      I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 169: How They Doubled Revenue With Fewer People with Brian Moak

  3. Aug 4

    Ep 168: Stop Guessing. Start Leading. | Eric Joern

    In this episode, Josh Parnell sits down with Eric Joern, partner and Chief Revenue Officer at Kaizen CPAs and Advisors, to discuss how financial strategy can help auto repair shops grow beyond simply balancing the books. Eric shares his journey from working at a car dealership to becoming a CPA and helping Kaizen specialize in the automotive industry. The conversation explores leadership, employee development, accountability, continuous training, and why great advisors do much more than prepare tax returns—they help business owners make better decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Cut Through the Noise 00:25 Podcast Introduction and Guest 01:24 Sponsor Messages 03:22 Introducing Under the Hood CPA 04:38 What Kaizen CPAs Does 06:40 Eric's Career Journey 08:43 From Dealership Employee to CPA 12:29 Specializing in the Automotive Industry 15:47 Defining Leadership 16:46 Training as a Long-Term Investment 19:28 Kaizen's Training Systems 20:06 Customized Growth and One-on-Ones 21:52 Building Better Employee Relationships 22:48 EOS Quarterly Check-Ins 23:14 Supporting Employees Beyond Work 23:53 Leading Across Multiple States 24:58 Rethinking Shop Hours 25:42 Scheduling for Success 27:14 Building Customer Loyalty 28:15 Developing a Growth Mindset 30:24 Helping Shops Embrace Change 31:34 Why Accountability Matters 32:34 The Best Leadership Advice Eric Received 34:03 Time, Action, and Execution 35:50 Under the Hood CPA Podcast Launch 37:23 Where to Find Kaizen CPAs 40:07 Final Sign-Off   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 168: Stop Guessing. Start Leading. | Eric Joern

  4. Jul 29

    Ep 167: The Promotion He Never Wanted Changed His Life with Nestor Gutierrez

    In this episode, Josh is together with Nestor Gutierrez, owner of Rancho Express Lube. He shares about his journey from starting as a lube technician in 2016 to becoming the shop owner just a few years later. Nestor shares how difficult early leadership nearly drove him out of the industry, how stepping into uncomfortable roles accelerated his growth, and why leadership starts with setting the example. The conversation explores mindset, mentorship, goal setting, and creating a workplace where employees can grow personally, professionally, and financially. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Hating Growth at First 00:09 The Dealership Ceiling Discussion 00:52 Podcast Introduction 01:25 Meet Nestor Gutierrez 02:59 Sponsor Message 03:41 Finding a Career in Automotive 06:21 Escaping Toxic Management 08:28 Being Pushed to the Front Desk 09:41 Sponsor Break 10:40 Building Confidence Through Discomfort 11:59 Choosing Clarity Over Money 15:59 What Happens If You Quit? 17:08 The Dealership Ceiling Trap 18:11 Mindset Shifts and Growth Opportunities 19:51 Mentoring Beyond the Paycheck 20:54 Personal, Professional, and Financial Goals 22:39 Leading by Example 26:27 Mentors and Hard Truths 30:27 Standards Over Goals 31:04 Breaking Through Limiting Beliefs 33:30 Closing Thoughts and Thanks   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 167: The Promotion He Never Wanted Changed His Life with Nestor Gutierrez

  5. Jul 23

    Ep 166: Why Great Leaders Give People Permission to Fail with Ron Helmer

    In this episode, Josh welcomes Ron Helmer, CEO of Mentor Mentee, to discuss tackling the automotive technician shortage through structured career development and mentorship. Drawing from 22 years in the U.S. Navy, recruiting, and business ownership, Ron explains how clear career pathways help shops improve technician retention, productivity, and long-term success. The conversation also explores authentic leadership, building trust, emotional intelligence, accountability, and creating a culture where people are encouraged to learn, grow, and recover from mistakes. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Trust Starts Here 00:45 Podcast Introduction and Guest 04:16 The Mentor Mentee Mission 06:05 Ron's Journey from the Navy to CEO 08:38 Building Safety and Trust as a Leader 12:13 What Great Leadership Looks Like 16:53 Giving People Permission to Fail 21:24 Excuses vs. Explanations 25:31 Leadership Lessons and Mentorship 29:26 How Mentor Mentee Helps Repair Shops 32:58 The Chance and Choice Mindset 35:04 Final Thoughts and Closing     I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 166: Why Great Leaders Give People Permission to Fail with Ron Helmer

  6. Jul 21

    Ep 165: Leadership Isn't Talent, It's Daily Practice with Lynne Ghelfi

    In this episode, Josh welcomes Lynne Ghelfi, director of marketing for two major dealerships, John Maxwell–certified coach, trainer, and speaker, and author of No Talent Required: 12 Daily Practices to Build Cultural Trust and Performance. Lynn shares her 15-year journey in the automotive industry, how John Maxwell's servant leadership philosophy shaped her career, and why lasting leadership is built on consistent values—not titles or natural talent. She also discusses her daily leadership habits, the importance of intentional communication, and how anyone can lead through influence, curiosity, and connection. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 No Talent Required Hook 00:14 Podcast Introduction and Guest 01:51 Sponsor Breaks 03:36 Lynne's Automotive Journey 04:55 Servant Leadership 07:23 Inside No Talent Required 11:12 Hiring for Values Over Talent 14:14 Leading Without a Title 20:54 The Five Daily Leadership Habits 27:22 Curiosity, Connection, and Better Communication 30:43 Bet on Yourself and Closing Thoughts     I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 165: Leadership Isn't Talent, It's Daily Practice with Lynne Ghelfi

  7. Jul 15

    Ep 164: You Don't Need More Leads—You Need Better Follow-Up with Jono Long

    In this episode, Josh Parnell and co-host Bobby McGraw interview Jono Long, CEO of Leads Near Me, about his journey from youth ministry to leading a digital marketing agency serving independent auto repair shops. Jono shares how he learned marketing through hands-on experience, eventually selling his first agency before partnering to acquire Leads Near Me. The conversation explores leadership, team culture, coaching, decisive action, and why many shops don't have a marketing problem—they have a customer follow-up problem. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps 00:00 Youth Pastor to Marketing 00:33 Podcast Welcome and Guests 03:21 Sponsor Break and Backstory 04:59 From Ministry to Agency CEO 11:08 Leadership Lessons and Speed 13:48 Overcoming Imposter Syndrome 17:38 What Leads Near Me Does 18:56 Leads vs. Follow-Up Problems 21:05 Building Culture and Psychological Safety 30:21 Coaching and Trusted Advisors 34:17 "Money Loves Speed" 38:15 Creating a Customer Wow Factor 40:18 Final Takeaways and Wrap Up   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 164: You Don't Need More Leads—You Need Better Follow-Up with Jono Long

  8. Jul 9

    Ep 163: The Culture Every Business Owner Wants to Build with Edward Caswell

    In this episode, Josh is with Edward Caswell, owner of Full Throttle Automotive and Fastlane Auto Repair, about building a business centered on faith, servant leadership, and investing in people. Edward shares his journey from school teacher to multi-shop owner, the challenges of expanding during COVID, and the personal transformation that reshaped both his life and leadership. The conversation explores accountability, humility, company culture, mentorship, and why serving others is the foundation of lasting leadership. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps 00:00 Podcast Introduction 00:33 Meet Edward Caswell 03:00 From Teacher to Shop Owner 04:58 Growth and Vision Wake-Up Call 06:25 Rock Bottom and Redemption 10:12 What Following Christ Means 14:09 Men's Group and Accountability 18:08 Calling People Up, Not Out 19:43 Leadership Is Serving 22:06 Facility of the Year 24:40 Purpose Builds Culture 26:00 Culture Under Pressure 27:51 Connection Before Process 29:13 Humility and Community 33:00 Servant Leadership in Action 36:46 Mentor Advice and Faith 40:00 Actionable Leadership Growth 40:37 Gratitude and Closing   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 163: The Culture Every Business Owner Wants to Build with Edward Caswell
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About

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

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