The Practice Builders

Dr. Vince Leone and Dr. Kyle Pankonin

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Welcome to the Practice Builders podcast, the show where innovation meets strategy for growing thriving chiropractic clinics presented by Specialized Practice and hosted by Dr. Vince Leone and Dr. Kyle Pankonin. They're here to share proven tactics to help you build cash-based revenue streams, maximize staff driven services, and reduce reliance on insurance.

4d ago

63. Why Every Decompression Doctor Needs to Know the Research

🎙 Episode 63 – Why Every Decompression Doctor Needs to Know the Research In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin makes the case for why decompression doctors need to master the research behind their treatment, not just the marketing claims that surround it. Marketing lines like "decompression puts the disc back in" often outpace what the evidence actually shows, and today's patients are educated enough to ask for proof. Dr. Pankonin walks through three recent decompression studies, what each one actually demonstrates and where its limits are, and shows how to pair that evidence with your own clinic's outcomes data to build patient confidence and improve case acceptance. Key topics include: Why "does decompression work?" is the wrong question, and what to ask insteadCombining your clinic's own outcomes data (e.g., 85–93% improvement) with published research to build trustA 2025 USF chart review of 267 patients: 90.5% reported pain reduction, with gains in reflex, myotome, and dermatome testingA 2026 Korean RCT with blinded MRI evidence of reduced disc protrusion in the decompression groupA pre-registered case study showing complete resolution of a chronic C6-7 disc extrusion after a 6-month combined programFraming disc reabsorption as a possibility supported by emerging evidence, not a guaranteeSetting realistic expectations, including the 50%+ pain relief benchmarkUsing AI tools like ChatGPT to automate weekly research summariesThe big takeaway: doctors who master the research, not just the marketing, build real credibility with patients, colleagues, and referral sources. 🎧 Listen now on your favorite platform!
Aug 31

62. 10 Common Decompression Mistakes

🎙 Episode 62 – 10 Common Decompression Mistakes In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin breaks down 10 common decompression mistakes that can hurt patient selection, clinical outcomes, and case acceptance. From relying too heavily on MRI findings to pulling with more force than necessary, many of these issues come down to the same thing: matching the recommendation to the actual patient in front of you. History, exam findings, imaging, neurological status, inflammation, and severity all need to work together. Dr. Pankonin walks through the clinical and communication adjustments that can help doctors select better candidates, set realistic expectations, and use decompression more effectively across a wider range of spine conditions. Key topics include: Why imaging alone should never determine whether someone is a decompression candidateHow realistic expectations, including the 50% improvement benchmark, can improve patient satisfactionWhen an MRI is truly necessary and when history, exam, and X-rays may provide enough informationWhy identifying the actual pain generator matters before recommending a decompression programWhy large disc herniations shouldn’t automatically intimidate youThe importance of addressing inflammation aggressively in stubborn casesWhy more pulling force doesn’t necessarily produce better resultsHow to match the number of visits to the severity of the patient’s condition instead of automatically recommending 24 visitsWhy decompression can apply beyond traditional disc cases, including facet problems, stenosis, and some spondylolisthesis presentationsHow better case selection and dosing can improve both the patient experience and clinical results The big takeaway: decompression works best when the protocol fits the patient, not when every patient gets the same protocol. Take the history, exam, imaging, severity, and goals together, then make the recommendation the individual case actually calls for. 🎧 Listen now on your favorite platform!
Aug 24

61. Stop Selling Technology, Start Selling a Future

🎙 Episode 61 – Stop Selling Technology, Start Selling a Future In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin breaks down why patients don’t really buy decompression, laser, shockwave, or any other technology. They buy the future those tools can help them get back to. Most doctors naturally want to explain the science, the equipment, and the procedure. But patients are usually thinking about something much more personal: getting back on the golf course, traveling with their spouse, playing with their grandkids, or simply living without pain controlling their day. Dr. Pankonin explains how to uncover the patient’s “why”, connect your technology to that outcome, and shift your communication from selling treatments to selling transformation. Key topics include: Why selling technology and procedures often misses the patient’s real motivationThe question that helps uncover what pain has taken away from the patientHow to connect decompression, laser, and shockwave to the patient’s desired futureWhy the strongest recommendation focuses on outcomes, not visits or machinesHow to package services into condition-specific programs instead of selling them a la carteWhy your staff, marketing, and testimonials should all focus on transformationHow to set both a clinical goal and a functional goal for every patient The big takeaway: patients don’t want to buy a machine. They want their life back. Find out what matters most to them, then show them how your care becomes the bridge from where they are now to where they want to be. 🎧 Listen now on your favorite platform!
Aug 18

60. Creating a Remarkable First Visit

🎙 Episode 60 – Creating a Remarkable First Visit In this episode of The Practice Builders Podcast, Dr. Vince Leone shares a micro-training on how to create a first visit that builds trust before the patient ever meets the doctor. Patients are forming opinions from the moment they pull into the parking lot. The way your office looks, sounds, smells, and feels can either reinforce confidence or quietly work against you. Vince breaks down a simple Weekend First Impression Audit to help you identify the small details you and your team may have stopped noticing, from the front desk and waiting area to the bathroom, treatment rooms, paperwork, and patient greeting. The goal isn’t a major remodel. It’s making a few low-cost, high-leverage improvements that create a more professional and intentional patient experience. Key topics include: Why first impressions directly impact trust and close ratesHow to audit your practice through a new patient’s eyesSimple improvements to your front desk, waiting room, bathroom, and treatment areasWhy your team’s greeting and communication matter just as much as the physical spaceThe challenge to identify 3–5 small improvements you can make this weekThe big takeaway: clinical excellence matters, but patients experience your practice before they experience your clinical skill. Make sure those first few minutes tell them they came to the right place. 🎧 Listen now on your favorite platform!
Aug 3

59. Do You Need That MRI?

🎙 Episode 59 – Should Every Patient Get an MRI and How Imaging Decisions Affect Diagnosis Case Acceptance and Treatment Outcomes In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin breaks down a nuanced framework for deciding when an MRI actually belongs in your decompression practice. Most doctors fall into one of two traps: never ordering imaging, or ordering an MRI for every patient. Neither is right. The real question isn't whether a scan looks impressive — it's whether it will change your management plan. History and exam always come first; the MRI is there to confirm or clarify, not to replace them. He also discusses why over-relying on brief medical radiologist reports can leave you with incomplete information, how to avoid scaring patients with scary-sounding terminology, and why an MRI is just as valuable for identifying good decompression candidates as it is for ruling out surgery. Key topics include: Why an MRI should only be ordered when it will change the diagnosis, treatment plan, or referral decisionWhen x-rays are enough — and when persistent radiculopathy or worsening neurological deficits mean it's time to scanWhy Modic Type 1 changes matter and what they can signalHow a $30 chiropractic radiologist review can catch what a brief medical report missesWhy treating the image instead of the patient is one of the costliest mistakes in decompression careHow to use the MRI as a communication tool — simple analogies like "blown tire" build trust and case acceptanceThe big takeaway: an MRI isn't a shortcut to a diagnosis, and it isn't optional busywork either. Used well, it's a tool that sharpens your clinical picture and helps patients understand exactly why your treatment plan makes sense. 🎧 Listen now on your favorite platform!
Jul 28

58. Specialists Win: Why the Future of Chiropractic Belongs to Specialists

🎙 Episode 58 – Specialists Win: Why the Future of Chiropractic Belongs to Specialists In this episode of The Practice Builders Podcast, Dr. Vince Leone breaks down a nuanced framework for deciding when every patient really needs an MRI in your decompression practice. Most doctors fall into one of two traps: chasing every high-value cash service, or staying stuck as a generalist competing on insurance and price. Neither builds a lasting practice. The real question isn't how many modalities you offer — it's whether you're becoming known for solving one or two specific, high-value problems exceptionally well. He also discusses why clinical excellence alone can't save a practice from becoming commoditized, how positioning and marketing are what actually let patients see the difference before they walk in the door, and why the doctors who reinvest in their specialty create a flywheel that compounds over time. Key topics include: Why "commodity chiropractic" happens and how it traps practices into competing only on insurance and priceThe Practice Nirvana model — a general chiropractic base feeding one or two high-value specialties like decompression or knee painWhy specialization builds authority, better protocols, and stronger referrals over timeHow generalists compete on price while specialists compete on value, trust, and outcomesDr. Leone's own journey from a struggling generalist to scaling a specialized practice to multiple seven figuresThe 3 practical questions every doctor should ask about their practice's positioning The big takeaway: generalists compete, specialists differentiate. The future belongs to doctors who stop trying to be everything to everyone and instead become exceptional at solving specific, high-value problems. 🎧 Listen now on your favorite platform!
Jul 20

57. Building A Three Therapy Center

🎙 Episode 57 – Building A Three Therapy Center In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin breaks down how to combine spinal decompression, Class 4 laser, and shockwave therapy into a system that drives better outcomes and doubles your cash-based revenue — and why using them the wrong way is one of the most expensive mistakes a practice can make. The episode is a lesson in matching the right therapy to the right problem. Too many docs reach for one device to solve every case, or buy expensive tech without a clinical system behind it — and a $12k table with a great protocol will outperform a $60k table with a poor one every time. Instead, Dr. Pankonin frames it like a football team: decompression restores mechanics, laser accelerates healing, and shockwave restarts regeneration in stubborn tissue — each with a specific job to do. You'll learn: The two most common mistakes docs make with combo therapy — and the one question that fixes both: "which therapy is best for this patient's condition?"When to use decompression, laser, or shockwave alone — and when to stack them, with real case examples for shoulder, lumbar disc, and plantar fasciitisWhy Failed Back Surgical Syndrome has a 26.2% failure rate while decompression succeeds 90.5% of the time in similar cases — and the three-therapy combo built for itHow to stop selling individual sessions and start selling outcomes by building branded "recovery programs" (Lumbar Disc Recovery, Heel Pain Recovery, Shoulder Recovery) in 6, 12, or 24-visit tiersHow this exact shift took Dr. Pankonin's own practice from 95% insurance to 50–60% cash-based, more than doubling revenue and landing in the top 1% of clinics nationwide A must-listen for any doc running these three therapies who wants to stop treating in isolation and start building programs patients actually buy into. 🎧 Tune in and learn how to turn three separate tools into one system that changes outcomes — and your bottom line.
Jul 14

56. Decompression Case Review

🎙 Episode 56 – Decompression Case Review In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin breaks down two real decompression cases that show why this therapy belongs at the center of a modern chiropractic practice — and how to frame it so patients choose it over pills, shots, and surgery. Both cases are a lesson in patience and patient selection. First, a man with years of recurring low back pain that chiropractic used to fix — until a 2025 injury and a large L5-S1 extrusion changed everything. He was only 25% better at month three; by month four he hit 75%, and today he's on maintenance feeling his best in years. Second, a 57-year-old post-surgical patient no one could help who reached 98% improvement with the right protocol. You'll learn: Why chronic patients whose pain has stopped responding to standard care are your most natural decompression candidates — they already trust youWhy large disc extrusions often respond better than small bulgesWhy breakthroughs often come late — and how setting the full 24-visit expectation keeps patients from bailing earlyThe post-surgical waiting periods that make a patient a safe candidateWhy you always correlate MRI findings with a thorough exam — the pain generator doesn't always match the imagingHow to frame decompression against surgery using the real numbers: 85–93% success versus surgery's ~72% first-time rateWhat the research actually says about muscle relaxers, opioids, gabapentin, injections, and ablationsA must-listen for any doc who wants to become the go-to authority on disc and spine care in their market — because when you can show patients the data on every alternative, decompression stops being a hard sell and becomes the clear choice. 🎧 Tune in and learn how to turn complex disc cases into some of the most rewarding wins in your practice — clinically and for the patients whose lives you change.

5

out of 5

3 Ratings

Welcome to the Practice Builders podcast, the show where innovation meets strategy for growing thriving chiropractic clinics presented by Specialized Practice and hosted by Dr. Vince Leone and Dr. Kyle Pankonin. They're here to share proven tactics to help you build cash-based revenue streams, maximize staff driven services, and reduce reliance on insurance.

Creator

Dr. Vince Leone and Dr. Kyle Pankonin
Years Active

2025 - 2026
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63
Rating

Clean
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© Dr. Vince Leone and Dr. Kyle Pankonin
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