24 episodes

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

McKinsey on Consumer and Retail McKinsey Retail & Consumer Goods

    • Business
    • 4.8 • 16 Ratings

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

    The ‘Great Attrition’ in frontline retail—and what retailers can do about it

    The ‘Great Attrition’ in frontline retail—and what retailers can do about it

    New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly, or risk losing more than half their store staff.

    • 25 min
    Black beauty brands and consumers: Where do we go from here?

    Black beauty brands and consumers: Where do we go from here?

    Ulta Beauty CEO Dave Kimbell and two McKinsey senior partners discuss how to better support Black brands and serve Black consumers.

    • 28 min
    Are personalized vitamins the future of wellness?

    Are personalized vitamins the future of wellness?

    The CEOs of two vitamin companies, HUM Nutrition and Vous Vitamin, discuss the biggest trends in consumer health and wellness.

    • 22 min
    Taking the pulse of the US consumer

    Taking the pulse of the US consumer

    The latest Consumer Pulse survey shows that people across America are changing their shopping behaviors—and will continue to do so. Companies need to pay close attention.

    • 26 min
    Forecasting the future of stores

    Forecasting the future of stores

    Shoppers’ behaviors and expectations have changed dramatically—and continue to evolve. If retailers want to keep their physical stores relevant, here are five things they’ll need to get right.

    • 26 min
    Creating good packaging for packaged goods

    Creating good packaging for packaged goods

    The e-commerce boom, widespread concerns about sustainability, and the digitization trend are spurring innovation in packaging. Many consumer products will soon be in packages that are stronger, sustainable, and ‘smart.’

    • 24 min

Customer Reviews

4.8 out of 5
16 Ratings

16 Ratings

xinrumichelle ,

Really helpful sharing

Appreciate your generous sharing which is really helpful for retailers to respond to Covid-19 Crisis!

YosiLeonardo ,

Best Content

Thank you so much for sharing this great content at no cost.

jumrd ,

Great

Fantastic content!

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