Recruiting Conversations

Richard Milligan
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Welcome to the Recruiting Conversations Podcast, a conversation designed to help Recruiting Leaders who manage a team as well as recruit. Richard Milligan is a speaker, author, strategist, and recruiting coach who built 21 teams as a Recruiting Leader.

  1. 5D AGO

    Stop Being the Onboarding Department: Build a Process That Doesn’t Rely on You

    If every new hire feels like it hijacks your entire month, this episode is for you. Today on Recruiting Conversations, I walk you through how to create a structured onboarding system that removes you from the center without removing your presence. Because if you're still doing 90 percent of the onboarding work yourself, you're not just overwhelmed. You're the bottleneck. But it doesn't have to stay that way. Episode Breakdown [00:00] Introduction – Why onboarding feels overwhelming and why that’s actually a systems issue [01:00] The Real Problem – Leaders treating onboarding like a one-week event instead of a repeatable system [02:00] Introducing the 4P Framework – People, Process, Playbook, Personalization [03:00] P1: People Assign ownership for tech, CRM, marketing, culture, support Move from shared ownership to clear ownership Use peer mentors and onboarding coordinators [03:30] P2: Process Map out day 1 through day 90 Use tools like CRMs, Trello, shared docs to organize the flow Filter every step through these questions: Does this build clarity? Confidence? Connection? [04:30] P3: Playbook Document what you say and do so others can repeat it Include logins, workflows, rhythm calendars, and short videos When it’s not written, it’s not real [05:30] P4: Personalization Welcome notes, calls, gift boxes, and personal check-ins Structure creates consistency, personalization creates belief [06:30] The Pushback – You say you don’t have time to build this. But you don’t have time not to. [07:00] Start Small – Use your next hire to document everything you already do [08:00] Beyond Tasks – Onboarding is not just about information. It’s about belief Did I make the right decision? Do I belong here? Can I trust this team? [08:30] Final Challenge – Build a 30-day onboarding play. Start with what you already do, then improve it Key Takeaways If You’re Doing It All, You’re the Bottleneck – Scale happens when systems replace memory Structure Doesn’t Kill Culture – The right systems free you up to lead with presence Clarity Creates Confidence – Documented onboarding builds momentum faster than ad hoc training Don’t Just Transfer Knowledge – Transfer belief, identity, and purpose Use Every Hire to Improve the Process – Each round gives you a better playbook for the next one The best leaders don’t just recruit well. They onboard with purpose. They build systems that scale their time, protect their culture, and create confident, connected team members from day one. Need help creating an onboarding system that reflects your leadership and scales with your growth? Subscribe to my weekly email at 4crecruiting.com or book a session at bookrichardnow.com. Let’s remove you as the bottleneck and build a system that lasts.

    9 min

  2. AUG 26

    Smart Market Expansion: Which Growth Blueprint Actually Scales?

    One of the most common questions I get from recruiting leaders in growth mode is this: Should I open up a new market with one great LO, or should I wait and launch with a full team? In this episode of Recruiting Conversations, I walk you through the risks, rewards, and right strategy behind both approaches. Whether you're eyeing a “C” market with one strong originator or you're trying to make a splash with a team hire, what matters most is having a blueprint that aligns with your long-term vision. Episode Breakdown [00:00] Introduction – Why this decision is more about vision and systems than market size or opportunity. [01:00] Option 1: Solo Originator – Lower cost and easier execution, but high risk without structure or support. [02:00] Pros of the Solo Model Lower upfront investment Easier to recruit and onboard Culture-first approach through one key player [03:00] Risks of the Solo Model Fragile and dependent on one person Isolation often leads to disengagement No built-in scale unless they have recruiting DNA [05:00] Rules for Solo Market Success Only place culture-aligned people Have a 12-month scale plan Over-communicate with rhythm and presence [06:00] Option 2: Team or Team Leader – A bigger play with more complexity, but greater scalability. [07:00] Pros of the Team Model More stable and resilient Built-in leadership support Visible momentum attracts more talent [08:00] Risks of the Team Model Higher complexity and cost Requires more leadership bandwidth Can expose weaknesses in your internal systems [09:00] The Real Question – Not solo vs team, but: What’s your actual growth playbook? [10:00] Filters for Decision-Making Long-term vision for that market Your current leadership bandwidth Recruit’s alignment and leadership potential Systems to support new locations Cost of misalignment or failure [11:00] Final Challenge – Audit your market expansion strategy before you make another move. Ask if you’re building with clarity, or just reacting to opportunity. Key Takeaways You Don’t Need to Guess – Use vision, systems, and capacity filters to guide market expansion. Solo Markets Work With Structure – Only pursue them if you have the rhythm and blueprint to support them well. Teams Bring Leverage – But only if you’re prepared to serve them with leadership and ops. Growth Without Alignment Is a Trap – Know who you're building with and why it matters. Blueprints Create Scale – When you stop reacting and start building a repeatable system, growth gets easier and more sustainable. Stop hoping for expansion to work. Start building a plan that makes it inevitable. Want help refining your growth blueprint? Subscribe to my weekly email at 4crecruiting.com or book a strategy session at bookrichardnow.com. Let’s turn your next market into a scalable win.

    12 min

  3. AUG 19

    Stop Losing Talent to Big Checks: Build a Culture They Won’t Walk Away From

    Big box lenders are writing big checks, but that’s not what’s costing you top producers. In this episode of Recruiting Conversations, I break down how to protect your team from being poached by creating an environment where no amount of money can compete with your leadership, vision, and culture. If you’ve ever been blindsided by a recruiter offering a six-figure bonus to one of your LOs, this is the strategy episode you’ve been waiting for. Episode Breakdown [00:00] Introduction – The real threat isn't the bonus. It's the gap in belief that existed before it showed up. [01:00] Understand the Root Issue – Signing bonuses only work when your LO believes money will fix a deeper problem. [02:00] Strategy 1: Build a Leadership Rhythm – Stay connected weekly through 1-on-1s, vision check-ins, and personal coaching. [03:00] Strategy 2: Create Long-Term Clarity – Help LOs visualize what their future looks like under your leadership. [04:00] Strategy 3: Stay Curious When They Mention a Bonus – Don’t panic. Ask good questions to understand the "why" behind the interest. [05:00] Strategy 4: Don’t Lead With Counter Offers – Retain people because of shared mission, not short-term money matches. [06:00] Strategy 5: Build Identity Around Culture – When LOs see themselves as part of something rare, they won’t chase a quick payout. [07:00] Strategy 6: Anchor With Belief – Vision, support, and belonging always beat a check if you lead from the heart. [08:00] Final Challenge – Connect with three LOs this week and have a purpose-driven conversation, not a production check-in. Key Takeaways Money Isn’t the Real Motivator – The signing bonus just exposes gaps in connection, vision, or belief. Retention Happens in Rhythm – Regular check-ins, coaching, and conversation are your best defense. The Right People Don’t Just Want More – They want meaning, leadership, and momentum. Don’t Compete With Big Checks – Compete with clarity. Compete with connection. Play the Long Game – Build something worth staying for and let that be what your people align with. The best recruiters are playing chess, not checkers. And when you play the long game, you don’t lose top talent to a quick check. Want help building a culture and system that attracts and retains the right people? Subscribe to my weekly email at 4crecruiting.com or book a session at bookrichardnow.com. Let’s build a team that no one wants to leave.

    9 min

  4. AUG 12

    When Culture Is Off: How to Handle Early Misalignment Before It Becomes a Retention Risk

    What happens when someone joins your team and you realize they may not be fully aligned? In this episode of Recruiting Conversations, I break down how to address early misalignment with clarity, courage, and care, before it turns into a long-term retention issue or damages your culture. Whether it’s attitude, communication, or trust, the earlier you notice and name it, the easier it is to realign or release. This episode gives you a 6-step playbook to navigate the tension without fear, frustration, or avoidance. Episode Breakdown [00:00] Introduction – Every leader will eventually onboard someone who looks right on paper but doesn’t align in practice. Now what? [01:00] The Bigger Risk – Misalignment is more dangerous than underperformance. It affects culture, not just outcomes. [02:00] Step 1: Define What Alignment Looks Like – Get clear on the values, behaviors, and expectations that define your culture. [03:00] Step 2: Identify the Specific Gap – Don’t generalize. Pinpoint exactly what feels off so you can coach clearly. [04:00] Step 3: Create a Conversation, Not a Confrontation – Lead with curiosity. Ask honest, open-ended questions to surface real issues. [05:00] Step 4: Reset Expectations With Clarity – Paint a picture of what alignment looks like going forward and ask for real commitment. [06:00] Step 5: Track Engagement, Not Just Results – Culture is upheld through presence and connection, not just numbers. [07:00] Step 6: Release With Grace When Needed – If misalignment persists, exit with dignity while protecting the integrity of your team. Key Takeaways You Can Coach Skills. You Can’t Coach Misalignment – Values, trust, and direction must be shared or it won’t work. Specificity Creates Clarity – Define the gap. Don’t settle for “they don’t fit.” Start With Curiosity – Misalignment might be fear, burnout, or past leadership wounds. Ask first. Culture Is What You Allow – If you tolerate misalignment, you rewrite the rules of the culture for everyone. Aligned Teams Self-Regulate – When alignment is strong, the team reinforces it without you having to manage it. Leadership isn’t about waiting until it breaks. It’s about noticing the drift and stepping in early with conviction and care. Want help building a recruiting and retention system that aligns with your values and scales with your growth? Subscribe to my weekly email at 4crecruiting.com or book a strategy session at bookrichardnow.com. Let’s build the kind of team that believes in what you’re building.

    10 min

  5. AUG 5

    How to Turn Internal Coaching Into External Recruiting Content

    You’re already creating valuable content, you just haven’t captured it yet. In this episode of Recruiting Conversations, I break down how to repurpose your team meetings, trainings, and leadership insights into high-impact recruiting content that builds trust before the first call is even booked. You don’t need more hours. You need a system that documents your leadership and turns it into content your ideal recruit actually wants to see. Episode Breakdown [00:00] Introduction – You’re already creating content. You just haven’t systemized how to capture and share it yet. [01:00] Why It Matters – Recruiting content builds visibility and trust before the first meeting ever happens. [02:00] Step 1: Redefine What Content Is – Content isn’t marketing. It’s leadership in public. Rants, frameworks, stories, even phrases are assets. [03:00] Step 2: Capture Everything – Record all team huddles, Zooms, whiteboards, and voice notes. Every great moment is a seed. [04:00] Step 3: Extract and Translate – Look for passionate moments, steps, phrases, and breakthroughs. Turn them into short posts or video clips. [05:00] Step 4: Build a Weekly Rhythm – Block one hour each week to harvest and post content. Delegate when possible. [06:00] Step 5: Speak to Your Ideal Recruit – Tailor every piece to what your best hires value most, autonomy, growth, clarity, or community. [07:00] Step 6: Use Content in Conversations – DM your posts as follow-up. Share clips to warm up cold leads. [08:00] Step 7: Reuse and Compound – Great content doesn’t expire. Repost your best ideas and let repetition build trust. [08:30] Step 8: Build a Content Vault – Store 30 to 100 short assets you can use to drip value to recruits over time. Key Takeaways Document, Don’t Create – Your leadership is already producing great content. Just start capturing it. Content Builds Trust Before the Call – Your ideal recruit should feel like they already know you before you ever meet. Post With Purpose – Speak directly to the pain points and goals of your top recruits. Use Content as a Recruiting Tool – Don’t just post and hope. DM your posts. Drip your vault. Make it part of the pipeline. Start Simple, Stay Consistent – One insight, one post, every week. That’s all it takes to go from invisible to top of mind. Recruits don’t follow the most polished pitch. They follow the most consistent presence. Show them how you lead before you ever ask them to follow. Want help creating a system for turning your leadership into trust-building content? Subscribe to my weekly email at 4crecruiting.com or book a session at bookrichardnow.com. Let’s show your leadership to the market.

    9 min

  6. JUL 29

    How to Build a Recruiting System That Scales Without You

    If your recruiting still depends on you doing everything—calls, follow-ups, research, messaging—you're not building a system. You're building burnout. In this episode of Recruiting Conversations, I break down how to structure a recruiting system that still reflects your voice and values but doesn't require you to do it all. Whether you're growing fast or just trying to stay consistent, this episode will help you reclaim your time while still driving results. Episode Breakdown [00:00] Introduction – The core challenge: how to scale recruiting without it being 100% dependent on you. [01:00] Mindset Shift – Stop treating recruiting as a task. Start treating it like a system. [02:00] Step 1: Map the Full Recruiting Process – From lead gen to onboarding, lay out each step and assign ownership. [03:00] Part 1: Candidate Research – Get this off your plate. Use a VA or sourcer and clearly define your avatar. [04:00] Part 2: Outreach and Messaging – Document your voice. Create templates. Let others reach out without losing your tone. [05:00] Part 3: Follow-Up Cadence – Build a 7x7 system. Automate the reminders. Track it in a shared tool. [06:00] Part 4: The Vision Conversation – This is the one part you hold on to. Step in when the candidate is qualified and ready. [06:30] Part 5: Weekly Scoreboard – Host a recruiting huddle. Track leads, responses, calls booked, and progress through your pipeline. [07:00] Final Challenge – Audit your recruiting process. Start delegating what others can own. Focus your energy where it matters most. Key Takeaways If You're Doing It All, You're the Bottleneck – Systems succeed when they're not tied to one person. Document and Delegate – Create tools, scripts, and playbooks so others can execute without reinventing the wheel. Keep Your Voice in the System – You can scale without losing the personal touch if you lead with intentionality. Track What Matters – Weekly visibility into your recruiting pipeline creates momentum and accountability. Lead Where You’re Most Valuable – Focus on high-trust conversations, not task management. The best leaders don't do everything. They build systems that reflect their standard and let others run with it. That’s how you scale recruiting without sacrificing quality or burning out. Want help designing a recruiting system that grows with you? Subscribe to my weekly email at 4crecruiting.com or book a strategy session at bookrichardnow.com. Let's build the system your growth needs.

    8 min

  7. JUL 22

    The 5 Pillars That Attract, Align, and Retain Top Talent

    Most recruiting leaders talk about casting vision, but very few actually take the time to build one that’s real, clear, and worth following. In this episode of Recruiting Conversations, I walk through the five pillars of a meaningful vision, and how to develop each one in a way that moves people and magnetizes the right talent to your team. Your vision is not just about where you're going. It's about who you're becoming and who you're building it with. This episode will help you move from vague messaging to a blueprint that inspires action. Episode Breakdown [00:00] Introduction – Why most visions fall flat and how a clear, personal one becomes your recruiting advantage. [01:00] Pillar 1: Identity – Who are we really? Define the traits, values, and culture you stand on. [02:00] Pillar 2: Direction – Where are we going? Paint a vivid picture of the future you're building and why it matters. [03:00] Pillar 3: Belief – Why does this matter? Share the story, conviction, and emotion that give your vision meaning. [04:00] Pillar 4: Alignment – Who is this for? Define the ideal teammate and what mindset thrives in your environment. [05:00] Pillar 5: Path – How do we get there? Outline what the first 90 days and long-term growth look like under your leadership. [06:00] Recap – Vision becomes powerful when all five pillars are clear, aligned, and communicated consistently. [07:00] Final Challenge – Block one hour this week and start writing your vision using these five pillars as a framework. Key Takeaways If It’s Vague, It’s Forgettable – A compelling vision is rooted in clarity, not just motivation. Your Identity Is Your Anchor – Know who you are so you can lead with authenticity. Vision Must Inspire and Guide – It should stretch your team while showing them how to get there. Recruits Need to See Themselves in It – Alignment is key to attracting the right people. Without Path, Vision Stalls – A plan builds confidence. Recruits and team members need to know what happens next. A well-built vision becomes more than a message. It becomes a recruiting magnet and a cultural blueprint. The leaders who take time to define it clearly are the ones who build teams that last. Want help creating a vision that resonates with the right people and fuels a scalable recruiting system? Subscribe to my weekly email at 4crecruiting.com or book a session at bookrichardnow.com. Let’s build something worth following.

    8 min

  8. JUL 15

    Site Visits Aren’t Tours. They’re Trust Builders.

    A site visit isn’t just a meet and greet. It’s a pivotal trust-building moment that can either move a recruit closer to joining or cause them to disengage entirely. In this episode of Recruiting Conversations, I walk through exactly how to plan and lead a site visit that feels intentional, authentic, and aligned with what top producers actually care about. Most visits fail because they’re either too generic or too scripted. I’ll show you how to hit the sweet spot by making the experience relational, not rehearsed. Episode Breakdown [00:00] Introduction – Why site visits can make or break recruiting momentum. [01:00] The Mistake Leaders Make – Over-prepared visits feel fake, under-prepared ones feel forgettable. [02:00] Step 1: Do Your Homework – Understand what matters most to the candidate and build the visit around those priorities. [03:00] Step 2: Set Expectations Early – Frame the visit ahead of time so it feels like partnership, not pressure. [03:30] Step 3: Structure It Like a Story – Beginning: casual connection. Middle: leadership, peer, and cultural exposure. End: reflective processing, not a hard pitch. [05:00] Step 4: Use Best Practices On-Site – Manage handoffs, avoid overload, take notes, close with gratitude. [06:00] Step 5: Follow Up Fast – Don’t let energy fade. Reach out within 48 hours with a recap and next step. [07:00] Final Challenge – Stop winging your visits. Turn them into a high-trust recruiting tool that speaks directly to the candidate’s values. Key Takeaways Site Visits Are Not Tours – They are trust accelerators that show rather than tell what it's like to join your team. Personalization Wins – Customize the visit around what the candidate values most. Clarity Over Performance – You don’t need to impress. You need to connect. Structure the Visit Like a Story – People remember beginnings and endings. Make them intentional. Follow Up Matters – The visit opens the door. Your follow up determines whether they walk through it. Recruiting isn’t about the perfect pitch. It’s about helping someone visualize their future with you. When you treat the site visit as a trust-building experience, you turn curiosity into conviction. Want help turning your recruiting process into a high-conversion system? Subscribe to my weekly email at 4crecruiting.com or book a strategy session at bookrichardnow.com. Let’s turn your next visit into a win.

    8 min
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4.7
out of 5
47 Ratings

About

Welcome to the Recruiting Conversations Podcast, a conversation designed to help Recruiting Leaders who manage a team as well as recruit. Richard Milligan is a speaker, author, strategist, and recruiting coach who built 21 teams as a Recruiting Leader.

Information

  • Creator
    Richard Milligan
  • Years Active
    2018 - 2025
  • Episodes
    100
  • Rating
    Clean
  • Copyright
    © 4C Recruiting 2019
  • Show Website
    Recruiting Conversations

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