PT Pintcast - Physical Therapy

Jimmy McKay, PT, DPT | Physical Therapy Podcast
  • 4.8 (197)
  • Medicine
  • Updated Semiweekly

PT Pintcast is a physical therapy podcast featuring conversations with physical therapists, clinic owners, educators, and leaders shaping the future of physical therapy. Hosted by Jimmy McKay, PT, DPT, PT Pintcast blends real talk, big ideas, and practical insight on clinical care, business, culture, and where physical therapy is headed next. If a TED Talk and a radio show had a baby and raised it in a physical therapy clinic, this would be it.

  1. Content Is Not The Business. Patients Are.

    2d ago

    Content Is Not The Business. Patients Are.

    This episode is a practical clinic-owner conversation about marketing that actually has a job to do. Jimmy McKay, Dave Kittle, and Tony Maritato talk through content creation, direct mail, therapist branding, anonymous posts, AI comments, and why PT clinic owners need to understand the game they are playing before spending money or time. Key insights from the discussion: • Content should attract something specific: patients, referral partners, or staff. • Local positioning matters more than generic posting. • Direct mail can work when clinic owners commit to testing over months, not days. • A new therapist can become a visible local authority if the clinic builds content around them. • Seasonality affects some PT clinics heavily, especially in markets with snowbirds or summer travel. • Anonymous posting and AI comments may create noise, but they rarely build trust. • Showing real clinic interactions can help other PTs learn and give patients a clearer sense of the experience. Why this matters for busy PTs and clinic owners: Most clinics do not have a content problem. They have a positioning problem. This episode shows how to connect marketing activity to real business goals: booked evaluations, stronger staff visibility, better local awareness, and more trust before the first patient visit. GUEST LINKS Dave Kittle   https://conciergepainrelief.com   YouTube: The Dave Kittle Show Tony Maritato   YouTube: Total Therapy Solution Jimmy McKay   YouTube: PT Pintcast SPONSORS SaRA Health   https://sarahealth.com EMPOWER EMR   https://empoweremr.com U.S. Physical Therapy   https://usph.com SUBSCRIBE & FOLLOW Apple Podcasts   https://podcasts.apple.com/us/podcast/pt-pintcast-physical-therapy/id1000443325 Spotify   https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc YouTube   https://www.youtube.com/@PTPintcast LinkedIn   https://www.linkedin.com/in/jimmy-mckay-pt-dpt-a4207659/ Instagram   https://www.instagram.com/ptpintcast X / Twitter   https://x.com/PTPintcast Website   https://www.ptpintcast.com/

    1h 2m
  2. Chronic Pain Isn’t What You Think It Is

    May 8

    Chronic Pain Isn’t What You Think It Is

    Chronic pain patients are some of the toughest cases in physical therapy—not because they’re complicated, but because they’re often misunderstood. In this episode, we break down why treating chronic pain like an acute injury leads to poor outcomes—and what to do instead. The shift is simple but powerful: stop focusing only on tissue and start understanding the person. If you run a clinic or treat patients daily, this matters because better conversations lead to better outcomes, stronger patient relationships, and more consistent retention. What you’ll learn: • Why chronic pain is different from acute pain • How to identify non-tissue drivers of pain • The role of therapeutic alliance in outcomes • Why listening is a clinical skill—not a soft skill • How to improve patient retention starting day one Guest Links: Website: megansteelept.com Instagram: @painscienceprof YouTube: Unpacking Pain Podcast Sponsors: SaRA Health — Helping clinics generate revenue between visits with remote monitoring EMPOWER EMR — Built for PTs who want faster, cleaner documentation U.S. Physical Therapy — Supporting PT careers and clinic growth nationwide

    39 min
  3. What a Rock Radio DJ Learned That Every PT Needs to Hear

    May 7

    What a Rock Radio DJ Learned That Every PT Needs to Hear

    Most episodes, Jimmy McKay is the one asking the questions. Not this time. In this episode, Amit Gagliani flips the script and turns the mic on the host himself — using AI-generated questions to dig into the story Jimmy rarely tells. You'll hear how a morning announcement in sixth grade led to running a rock radio station, interning at K-Rock (yes, Howard Stern's station), and eventually walking away from the dream job he'd had since he was 11 years old. Then: why he almost went to law school, spent a year in business school, and finally found physical therapy through a triathlete friend on a bike ride. Plus — what radio actually taught Jimmy about healthcare communication, why the PT profession's biggest problem has completely shifted in the last decade, and the one thing he says every clinic owner needs to stop saying on their website. If you've ever wondered who Jimmy McKay is when he's not the one holding the mic — this is it. Topics covered: Rock radio to PT: the iPhone moment that changed everything (2008)Interning at WXRK / K-Rock in New YorkWhat PT school looked like at 28, surrounded by 21-year-olds"Accidentally" starting the PT PodcastThe $125K CSM fundraiser — and why no one stole the ideaWhy talent retention has replaced patient acquisition as PT's #1 challengeThe PASO framework and why "mentorship" on your website means nothing"I make suggestions. You make decisions." — and what that really means in the clinic

    30 min
  4. Why PTs Are Underpaid (And What To Do About It)

    May 6

    Why PTs Are Underpaid (And What To Do About It)

    Most physical therapists don’t have a clinical problem — they have a business model problem. In this episode, Jimmy sits down with Courtney Morse to unpack what happens when you step away from traditional outpatient care and rethink how a PT clinic should operate. From burnout and stacked schedules to launching a cash-based practice out of a hair salon, this conversation shows what’s possible when PTs stop undervaluing their services. Courtney shares how mindset, pricing, and business structure play a bigger role in success than most clinicians realize. He also breaks down why so many PTs hesitate to start a practice — and what actually gets them moving. If you’re a clinic owner or thinking about becoming one, this episode gives you a clearer picture of what’s holding you back — and what to do next. GUEST LINKS • Courtney Morse • PT Biz SPONSORS SaRA Health — Increase revenue between visits with automated patient engagement ???? http://sarahealth.com EMPOWER EMR — Documentation built for PTs, not against them ???? https://empoweremr.com/ U.S. Physical Therapy — Growth, mentorship, and career pathways for PTs ???? https://usph.com/

    47 min
  5. PT Burnout Isn’t What You Think

    May 5

    PT Burnout Isn’t What You Think

    Burnout in physical therapy isn’t just about workload—it’s about how clinicians process stress over time. In this episode, Jimmy talks with Charles Inniss about why optimism is not a personality trait, but a trainable skill. They break down how burnout develops in PT careers, why cynicism follows exhaustion, and what clinicians and clinic owners can actually do about it. If you run a clinic, this matters because burnout directly impacts retention, patient outcomes, and culture. If you’re a clinician, this gives you a practical framework to regain control of your career experience. What you’ll learn: • Why PT burnout happens even in “good” jobs • The difference between exhaustion and cynicism • How optimism works like a muscle • Simple daily habits to improve mental resilience • How clinic culture contributes to burnout (or prevents it) Get His Book: https://www.amazon.com/Your-Optimism-Game-Depression-Happiness/dp/1967115281 Sponsors: SaRA Health – helping clinics increase revenue without adding staff EMPOWER EMR – faster documentation and better workflows U.S. Physical Therapy – clinician-led growth and career support

    36 min
  6. Decision Fatigue Is Costing Your Clinic More Than You Think

    May 4

    Decision Fatigue Is Costing Your Clinic More Than You Think

    Decision fatigue isn’t just a mindset issue—it’s a business problem. In this episode, Jimmy, Tony, and Dave break down how hesitation around hiring, outsourcing, and systems decisions slows clinic growth. From front desk staffing to outsourcing intake, they show how trying to make the “perfect” decision often leads to doing nothing—and that’s where clinics lose momentum. One of the biggest insights: the right person in the right role matters more than the job title. A clinically minded operator at the front desk can outperform cheaper outsourced solutions because they think, solve problems, and prevent issues before they happen. Key Takeaways: • Decision fatigue delays growth in PT clinics • Making a “wrong” decision is often better than no decision • Front desk roles can drive revenue when staffed strategically • Outsourcing fails when expectations and execution don’t match • Clinic owners must prioritize speed and adaptability Sponsors: SaRA Health — helping clinics increase revenue between visits EMPOWER EMR — faster, cleaner documentation workflows U.S. Physical Therapy — career growth and clinic partnerships Subscribe & Follow: Apple Podcasts: https://podcasts.apple.com/us/podcast/pt-pintcast-physical-therapy/id1000443325 Spotify: https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc YouTube: https://www.youtube.com/@PTPintcast LinkedIn: https://www.linkedin.com/in/jimmy-mckay-pt-dpt-a4207659/ Instagram: https://www.instagram.com/ptpintcast Twitter/X: https://x.com/PTPintcast Website: https://www.ptpintcast.com/

    1h 1m
  7. Why Doing Less Makes Your PT Clinic More Profitable

    Apr 15

    Why Doing Less Makes Your PT Clinic More Profitable

    This episode challenges one of the biggest assumptions in physical therapy: that offering more services leads to better outcomes and business growth. Instead, the conversation explores how narrowing your focus can improve efficiency, hiring, patient experience, and long-term profitability. Key Insights: • Clinics trying to serve everyone end up differentiating to no one • Simplifying services improves operational efficiency and staff clarity • Hiring becomes easier when your model is clearly defined • EMR and technology can create defensible business advantages • Most PT clinics blend together—clear positioning is rare and valuable • The biggest missed opportunity in PT is saying “no” to the wrong patients • Business skills—not clinical skills—often determine clinic success Why This Matters To PT Owners: If your clinic feels chaotic, hard to staff, or difficult to grow, the issue may not be effort—it may be lack of focus. A clear model reduces friction across hiring, operations, and marketing. Guest Links & Resources: Tony Maritato – Total Therapy Solutions (YouTube)

    56 min
  8. Why Insurance PT Models Are Breaking Down

    Apr 8

    Why Insurance PT Models Are Breaking Down

    This episode dives into one of the biggest shifts happening in physical therapy right now: the gap between what patients need and what insurance allows. Jimmy, Tony, and Dave break down: • Why most AI solutions in healthcare never make it past pilot phase • How insurance limitations are shaping care delivery • The rise of hybrid and post-rehab fitness models • Why clinical skill is no longer the main differentiator • How communication, sales, and patient buy-in drive outcomes Key Insights: • 95% of AI pilots in healthcare never scale—adoption is the real problem • Insurance caps are forcing clinics to find new care models • Neuro and long-term patients are underserved by traditional PT • Cash-based PT is growing because patients value time and outcomes • Pre/post testing isn’t just clinical—it’s a sales and trust tool • PTs are trained to “not lose,” but progress requires risk Why This Matters: If you’re a clinic owner, this is about adapting your model before it’s forced on you. If you’re a staff PT, this is about understanding what actually creates value in today’s market.

    50 min
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4.8
out of 5
197 Ratings

About

PT Pintcast is a physical therapy podcast featuring conversations with physical therapists, clinic owners, educators, and leaders shaping the future of physical therapy. Hosted by Jimmy McKay, PT, DPT, PT Pintcast blends real talk, big ideas, and practical insight on clinical care, business, culture, and where physical therapy is headed next. If a TED Talk and a radio show had a baby and raised it in a physical therapy clinic, this would be it.

Information

  • Creator
    Jimmy McKay, PT, DPT | Physical Therapy Podcast
  • Years Active
    2015 - 2026
  • Episodes
    295
  • Rating
    Explicit
  • Copyright
    © PT Pintcast LLC
  • Show Website
    PT Pintcast - Physical Therapy

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