Salon Goals

Lauren Lappin
  • 5.0 (17)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.

  1. 3D AGO

    Listener Q&A - Fuel Prices, Retail Competition & Dealing with Online Hate

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren tackles some of the more difficult topics facing Small Business Owners in 2026. Including the impact on fuel prices on Salon Patronage, competing in an online-first retail environment, and dealing with negative and hateful comments online. Listener Q&A: (01:47) Fuel Prices and Small Businesses.(15:19) Competing with Big Companies on Retail.(22:50) Receiving Hate and Criticism Online. .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    35 min

  2. MAR 30

    Training New Staff - Timelines, Pricing, and Why You Can't Put Everyone in the Same Box

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work. Training New Staff: Training New Staff Members (02:35).Service Training (04:52 ). Adjusting Service Times (07:20). Factors Affecting Training Time (11:13).Importance of Clear Expectations (20:10). Putting Appropriate Pressure on Staff to Improve (27:26). Time is Money (30:12 ). Salon Boss Mastermind (31:46). .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    33 min

  3. MAR 23

    The Real Reason Salon Owners Undercharge (And It Has Nothing To Do With Your Prices)

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren discusses the three fears business owners face when implementing a price rise. Getting Paid for Something You Love Doing. (02:20). Fear of Rejection. (10:00). Impostor Syndrome. (12:40). Summary of Fears. (15:00). Implementing a Price Rise. (16:40). Don't Announce the Price Rise. (21:45). Salon Profit Calculator: https://www.laurenlappin.com.au/service-cost-calculator .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    30 min

  4. MAR 16

    The Reason You're Fully Booked, But Still Not Growing

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist What is your content creation time actually worth per hour? In this week's episode Lauren discusses the long-term importance of content creation, not just in terms of brand lift and awareness, for your business, but in real dollar terms. The Importance of Focusing on Content Creation. (00:21). Calculating Average Hourly Rate for Content Creation. (02:24). Time Management for Content Creation. (06:07). Breaking Down the Content Creation Process. (21:37). The Challenge and Next Steps. (28:44).Accountability and Support. (32:19 ). Work Through Your Own Numbers: Step 1 — How many new clients did you bring in last month? (e.g. 82 new clients in January 2026).Step 2 — What is the average spend of a new client? (e.g. $105 in the same month).Step 3 — Multiply those two numbers together 82 x $105 = $8,610.Step 4 — Divide by 4 to get your weekly new client revenue $8,610 / 4 = $2,152.50 per week.Step 5 — How many hours per week did you spend creating content that month? (e.g. 5 hours per week).Step 6 — Divide your weekly new client revenue by your content hours $2,152.50 / 5 = $430.50 per hour. That is your rough hourly rate for content creation. Now ask yourself — are you treating content like it's worth $430 an hour? .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    34 min

  5. MAR 9

    The Full Story: My Lifelong Weight Struggle, My Gastric Sleeve Surgery, and 5 Years of Keeping It Off

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren gets deeply personal and shares all about her lifelong challenges with weight and body image, and her eventual choice to undergo Gastric Sleeve Surgery in 2021. The surgery was the catalyst for Lauren reaching her goal weight initially, yet it was only the beginning. As you will discover in this episode, Gastric Sleeve is no magic pill, and to keep the weight off you have to be stay ultra disciplined (with diet and movement) every single day. The Full Story: (01:00) Gastric Sleeve Surgery Experience. (02:20) Struggling with Weight. (08:30) The Turning Point After Seeing Photos. (19:10) Surgery and Recovery. (21:20) Weight Loss Journey. (25:00) Maintaining Weight Loss. (28:20) Importance of Daily Choices and Consistency. (47:10) Effective Weight Loss Strategies. .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    54 min

  6. MAR 2

    Is Your Team Toxic? 5 Red Flags Salon Owners Always Ignore

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren shares the 5 Red Flags Salon Owners Always Ignore when it comes to Team. From spotting red flag behaviours early, to taking action to correct the issue(s), this episode will give you all the tools you need to tackle and overcome Team-related red flags in your small business. The 5 Red Flags Salon Owners Always Ignore: Attendance. (01:40). Resistance to Growth. (07:50). The Non-Team Player. (12:45). The Salon Gossiper. (19:00).Client Retention Issues. (27:10). .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    36 min

  7. FEB 23

    5 Reasons Salon Owners Burn Out (and the Honest Fixes Nobody Talks About)

    Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist In this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Small Business. Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why? 2) Set Boundaries & Stick to Them. (Make Your Default Answer NO). (09:15). 3) Always Have Something Meaningful to Look Forward To. (13:30). 4) Get Organised and Get Important Tasks Scheduled and Off Your Plate (and off your mind). (17:00). 5) Move Your Body Every Day. (20:30). Ep. 83. Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivity .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    25 min

  8. FEB 17

    Staff Management Q&A - The Five Love Languages | Staff Giving Attitude | Handling Leave Requests | Cash Handling & Control

    https://www.laurenlappin.com.au/private-coaching In this week's Listener Q&A episode, Lauren dives deep into the topics of Staff Management and Staff Engagement, and then offers up a complete masterclass on Cash Handling and Cash Control for your small business. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Showing Staff You Value Them, the 5 Love Languages. (00:35). Dealing with Staff Attitude. (08:30).Managing Staff Leave Requests. (15:53).Onboarding New Staff Members. (26:07). Daily Cash Handling Processes, and the Importance of Cash Control in a Healthy Business. (31:18). From Chaos to Cash Flow: Why Stock Management Matters for Your Beauty Business: https://player.captivate.fm/episode/a2054778-3cf5-4f3c-bfd4-6a19659c3a00 .... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128 Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59 Lauren on Instagram: https://www.instagram.com/laurenlappin_ Allure's Instagram: https://www.instagram.com/allure_lashbeautybar .... This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

    55 min
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5
out of 5
17 Ratings

About

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.

Information

  • Creator
    Lauren Lappin
  • Years Active
    2022 - 2026
  • Episodes
    182
  • Rating
    Explicit
  • Copyright
    © Copyright 2026 Lauren Lappin
  • Show Website
    Salon Goals

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