Secrets in Medical Device Sales™

The Girls of Grit
  • 5.0 (28)
  • CAREERS
  • UPDATED WEEKLY

Grounded in GRIT, our mission is to be ambassadors for professional women in the medical device sales industry, helping them tap into their potential, magnify their mindset & escalate their careers by providing real world every day scenarios, struggles and solutions.

  1. 3D AGO

    The Secret Skill That Separates Good Reps From Great Ones

    Send us a text Ever had one of those days in sales where everything hits at once a brutal call, a sideways case, and a full inbox and you still have to walk into the next hospital like it’s game time? In this episode, Lisa and Cindy break down the art of compartmentalizing the elite skill that separates good reps from great ones. From handling rejection and managing chaos to mastering emotional control, they reveal real strategies for staying sharp under pressure. If you’re ready to protect your edge and perform like a pro, this episode is your mental reset. Must-Hear Insights and Key Moments Compartmentalizing Rejection – Learn how elite reps reset fast after hearing “no” and avoid carrying rejection into the next call.The Mental Scrub – Lisa and Cindy share quick “reset” habits to shake off bad energy and stay present for the next meeting.Compartmentalizing Tasks – Why chaos isn’t from too much work it’s from too much together. Learn to separate, focus, and execute with precision.The Power of the Planner – Discover Cindy’s quarterly planner system designed to keep you accountable, focused, and calm under chaos.Manage Energy, Not Just Time – True productivity isn’t just scheduling—it’s directing your energy where it matters most.Compartmentalizing Emotions – The elite reps know: emotions don’t belong in the OR. Learn how to stay composed without faking calm.The “Edge” Secret – Lisa reveals the secret that keeps high performers sharp under pressure: keep your edge, no matter what.Real Talk on Women in Sales – Why mastering compartmentalizing helps women show up steady, confident, and respected in high-stakes environments. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    22 min

  2. OCT 7

    Doing the Hard Things: How She Leads, Balances and Breaks Barriers with Erin Kagan

    Send us a text Ever made a mistake so big you thought it would define you? Erin Kagan has been on the softball field and in her career and she’s proof that setbacks can fuel the ultimate comeback. Lisa and Cindy sit down with Erin, now Manager of National Accounts at Ferguson Enterprises, to talk about fearlessly leaping into new industries, thriving in a male-dominated space, and why she ditched “work-life balance” for a healthier blend. You’ll hear practical tips on building confidence, setting boundaries at home and at work, and finding mentors who open doors you didn’t know existed. Must-Hear Insights and Key Moments The Athlete Advantage – How Erin’s years as a Division I softball player taught her focus, discipline, and the “amnesia” mindset for bouncing back fast.A Leap of Faith – Leaving a thriving railroad career for a brand-new industry and the fear she had to face head-on.Networking as a Power Play – Why visibility matters, especially when you work far from HQ, and how Erin leveraged relationships to rise quickly.Mentorship That Moves Mountains – The story behind being paired with Ferguson’s Chief People Officer and how it transformed Erin’s trajectory.Thriving in a Male-Dominated Industry – Real talk on confidence gaps and Erin’s approach to lifting other women up.Creating a Women’s Leadership Summit – How spotting an industry gap led her to build an impactful annual event in just two years.Work-Life Blend, Not Balance – Erin’s color-coded calendar trick, hiring help without guilt, and her secret to keeping family first.Shared Goals at Home – Why transparent communication with her husband turned them into true partners in both career and parenting.About Erin  Erin Kagan is a people-focused leader known for her curiosity, competitive spirit, and passion for building strong teams. Born and raised in Yorktown, Virginia, she now lives in Tampa, Florida with her husband and two children. Erin began her career at Norfolk Southern before making a bold industry switch to Ferguson, where she’s spent the past eight years growing as a manager and leader. Inspired by her father, a CPA turned CEO and shaped by years as a Division I softball player at the University of North Carolina, Erin brings integrity, resilience, and a team-first mindset to every challenge she takes on. Follow Erin Kagan WebsiteInstagramLinkedIn Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    26 min

  3. SEP 30

    Drain or Gain: Hidden Opportunities-Stop Letting Them Slip Away

    Send us a text Ever wonder why some reps skyrocket while others just coast? It’s all in how you use the resources at your fingertips. In this episode, Lisa and Cindy break down the difference between reps who drain resources and those who leverage them strategically for maximum ROI. From mentorship to customer dinners, internal tools to peer-to-peer programs, they share real-world tips that can accelerate your career. Whether you’re brand new or a seasoned pro, learn how to turn hidden opportunities into a competitive edge, boost credibility, and grow your business without leaving anything on the table. Must-Hear Insights and Key Moments Two Types of Reps: Comparing resource-draining vs. resource-gaining reps and their career outcomes.Training Pays Off: Lisa shares her experience finishing #1 in company training and leveraging it for future success.Mentorship Matters: How asking for help strategically elevates your career without overstepping boundaries.Customer Engagement Wins: The power of dinners, lunches, and peer-to-peer programs for building relationships and credibility.Strategic Planning: Aligning resources with quarterly goals to maximize ROI and business growth.Avoid Resource Burnout: Tips to use mentors and company tools effectively without draining them.Document and Reuse: Recording what works to streamline future success and maintain credibility.Call to Action: Make a resource inventory this week and create a plan to execute strategically. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    28 min

  4. SEP 23

    Why Time of Day Changes Everything in Sales

    Send us a text What’s the difference between a 3 a.m. case and a 7 a.m. case? Everything. And yet… nothing at all. In this episode, Lisa and Cindy pull back the curtain on one of the biggest secrets in medical device sales: success in the OR isn’t about the clock, it's about energy, adaptability, and presence. From arriving early to reading the room, they share practical strategies to thrive under pressure. Whether you’re a new rep still figuring out the rules or a seasoned pro who needs a reminder, this conversation will sharpen your mindset and prepare you for any time, any case, any room. Must-Hear Insights and Key Moments Timing is Everything – Why a 3 a.m. call feels different than 7 a.m. and how to show up at your best no matter the hour.Arrive Early or Don’t Bother – Why “15 minutes early is on time” could be the rule that saves your career.Plan Like a Pro – Packing your car, checking boxes, and running through pre-call prep the night before.Read the Room – Matching your energy, tone, and presence to what the OR actually needs from you.Thick Skin Required – Why a surgeon’s stress isn’t personal and how to stay steady when things get tense.The Energy Audit – How to track your personal energy levels to optimize meetings, calls, and case prep.Professional Presence – The difference your body language and calm demeanor can make in high-stakes situations. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    28 min

  5. SEP 16

    The Silent Killer of Sales Careers

    Send us a text Ever catch yourself saying, “Just this once”? Lisa and Cindy call it what it is, the silent killer of sales careers. Exceptions don’t just bend the rules; they break your momentum. In this episode, they share a raw, real talk about why consistency is non-negotiable in medical device sales and how “deciding once” can separate high performers from everyone else. With practical strategies and relatable examples, The Girls of Grit™ help you stop negotiating with yourself, raise your standards, and finally focus on the actions that actually move the needle. Must-Hear Insights and Key Moments Exceptions Kill Consistency – Lisa and Cindy unpack why bending the rules slows growth and derails sales momentum.Decide Once – High performers don’t debate with themselves; they commit once and move forward with clarity.Busy vs. Productive – Learn how to spot the difference and why activity isn’t the same as results.Inputs Over Outcomes – The real drivers of success aren’t results alone—it’s the actions you take daily.Raising Standards – Success means holding yourself to a higher level, even when no one is watching.The Trust Factor – By keeping promises to yourself, you build credibility with both customers and colleagues.Momentum Matters – Every decision compounds, either accelerating or stalling your career growth. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    27 min

  6. SEP 9

    Standing Still Without Falling Behind

    Send us a text Ever felt stuck in a role that doesn’t quite fit, but you know now isn’t the right time to leave? Lisa and Cindy get real about navigating those “in-between” seasons when timing and opportunity don’t align. They share candid stories of building resilience, honing skills, and even chasing personal goals like training for an Ironman while staying grounded in the job you have now. This episode is a reminder that patience isn't a weakness, it’s strategy. Standing still today can set you up for unstoppable momentum tomorrow. Must-Hear Insights and Key Moments Stagnant or Strategic? – Why staying put in your career can sharpen skills and reveal new opportunities.Boundaries That Build – How protecting your energy helps you thrive in a role that isn’t your forever fit.Reputation Matters – Turning a “stagnant” job into a legacy of excellence others recognize.Preparing for the Next Chapter – Using waiting seasons to research, connect, and plan for your next move.The Brag Book Strategy – Capturing wins, awards, and rankings to showcase when opportunity arrives.Life Beyond Work – How seasons of stillness create space for family, hobbies, and even Ironman training.Patience as Power – Why timing is just as important as opportunity when it comes to growth.A Challenge for You – One small step to make your current role more purposeful this month. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    24 min

  7. SEP 2

    How to Lose Trust in 30 Seconds (and How to Avoid It)

    Send us a text Ever been tempted to drop a big client name or repeat something you only half-heard from leadership? One slip like that can cost you trust in 30 seconds flat. In this episode, Lisa and Cindy break down a real-life sales story that proves why credibility always beats charisma. They reveal the ripple effects of stretching the truth and how quickly word spreads when you misstep. Most importantly, they share their secret: verify before you amplify. Tune in for practical strategies to build trust, protect your reputation, and keep your sales career on the high road. Must-Hear Insights and Key Moments The Sales Slip That Ends Careers – Lisa shares a true story of a rep who lost a physician’s trust in one conversation.Credibility vs. Charisma – Why charm might open doors, but only trust keeps them open.The Ripple Effect of Broken Trust – How one mistake spreads far beyond a single hospital.Our Sales Secret: Verify Before You Amplify – A memorable rhyme to keep your facts straight.Best Practices for Building Credibility – From double-checking data to asking for documentation.The Power of “I Don’t Know” – Why admitting uncertainty and following up shows integrity.No Shortcuts in Med Device Sales – Why physicians demand full respect for their expertise.The Call to Action – Before you repeat a story, pause and ask: “Do I know this for certain?” Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    24 min

  8. AUG 26

    The Conversation No Rep Wants to Have

    Send us a text Ever struggled to tell a client or boss you’re moving on? You’re not alone. In this episode, Lisa and Cindy dive into the real challenges of delivering hard news without guilt, fear, or burned bridges. They share five actionable steps for leaving a role with confidence, from preparing your message to giving space for honest responses. Transparency, humanity, and integrity take center stage as they guide women in sales to exit gracefully. Whether it’s your first job or your tenth, these lessons will help you protect relationships, preserve your reputation, and leave a lasting legacy. Must-Hear Insights and Key Moments Prepare, Don’t Panic – Get your facts straight and practice your delivery so you can stay present and confident.Lead with Transparency – Be honest with customers and yourself; honesty builds trust, not guilt.Show Humanity, Not Guilt – Acknowledge emotions without over-apologizing or shrinking in the conversation.Give Space for Response – Allow the other person to react freely; you don’t need to rescue the situation.End with Direction – Offer a clear next step or plan so clients feel supported after your departure.Protect Your Reputation – Avoid overpromising; ensure smooth transitions for customers and colleagues.Leave a Legacy, Not Just a Job – Your exit defines the kind of professional you are and the relationships you leave behind.Confidence is Key – Stand tall, be firm, and communicate your news with authority and grace. Follow The Girls of Grit™: Website Instagram LinkedIn We'd Love to Hear Your Stories! Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes! A Team Dklutr production

    26 min
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5
out of 5
28 Ratings

About

Grounded in GRIT, our mission is to be ambassadors for professional women in the medical device sales industry, helping them tap into their potential, magnify their mindset & escalate their careers by providing real world every day scenarios, struggles and solutions.

Information

  • Creator
    The Girls of Grit
  • Years Active
    2023 - 2025
  • Episodes
    119
  • Rating
    Explicit
  • Copyright
    © 2025 Secrets in Medical Device Sales™
  • Show Website
    Secrets in Medical Device Sales™

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