Five clients came to us in the last 60 days with the same word on their lips: complacency. Reps showing up just enough to get invited back to work tomorrow. But here's the uncomfortable question: is it laziness, or are your reps rationally optimizing their lives around the comp plan you built? Bud, Ross, and Mike work through where complacency really comes from, why pay curves are steepening across the client base, and how to audit your own program before it quietly costs you 5% volume a year. In this episode, we break down… 😴 What complacency actually looks like on the ground: order takers instead of sales professionals, and the bare minimum to stay employed 🏆 The seasoned vet trap: 15 years on the route, great relationships, hits most of his numbers, and hasn't noticed the market changing around him 💰 Johnny hits every supplier incentive and sits at the bottom of the profit leaderboard. Where is his mindset? Wherever the easy money is. 🔍 The self-audit: when was the last time you changed your comp programming, and how many of your PFPs are recycled month after month? 📈 Why customers are asking to steepen the pay curve, and why the optimal starting point may have moved from 70-75 to 75-80 ⏳ Return on effort: reps trading incremental dollars for a simpler life, and why that math has changed as the value of a dollar shrinks 🍺 News: Reyes closes the 11 RNDC territories, Southern Glazer's buys Eagle Rock, Sazerac lands with Reyes, and the Teamsters push a 75% tariff on Mexican beer Key takeaways: It's not laziness. Reps are optimizing their time and pay toward their own equilibrium. If they're optimizing away from your outcomes, your structure is the problem, not the rep. Show me the incentives and I'll show you the outcome. If 80% of rep pay is tied to supplier-funded programs, don't be surprised when your strategic priorities get ignored. The fix isn't more money. One client used the exact same dollars, changed how reps earn them, and went on a 16-month streak hitting GP and GP per CE budgets. Steeper curves fit performance cultures. Shallower curves fit relationship cultures. Neither works if it isn't authentic to who you actually are. If complacency is sitting in your gut, it's probably sitting in your sales team's lap. Put it on the agenda at your next management meeting and talk about it openly. This is a roundtable episode, no guest, no script. Bud, Ross, and Mike working through what five clients brought to the table in real time, including some hard reflection on the complacency Bud created himself back at Atlas Sales. If you're heading into budget and planning season wondering whether your comp plan is driving effort or entitlement, this one is for you. Listen, learn, and enjoy what you do. Catch the full episode on YouTube, Apple Podcasts, and Spotify. Want to look at your own data and benchmarking, no sales pitch included? Email us at info@vxptech.com. Share with a friend if you love it.