Weekly discussion of news, events, and topics of interest to the global managed services professional community. Series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.
An Interview with MSP Channel Veteran, Stephan Tallent
MSP channel veteran Stephan Tallent, Stellar Cyber, drops into the MSP Zone to discuss a wide range of topics. We cover trends in hiring security analysts, bridging the MSP talent gap, adoption rates of XDR amongst MSPs and customers, and more.
Good time to be an MSP?
XDR or SASE
MSP Zone Guest: Stephan Tallent, Stellar Cyber
Saving Money with Managed Services
Is saving money a legitimate objective when engaging an MSP? Justin Current of Sirvis enters the MSP Zone to discuss the age old question, can MSPs save their clients money through managed services.
This question has actually been around since the early days of managed services. You may be surprised but there are ways that MSPs can save their clients money, particularly when it comes to infrastructure costs related to data centers. No, this isn't your typical move everything to the cloud discussion. We will discuss server and data center consolidation tactics that can have real cost saving benefits to customers.
Cost cutting for data centers
Threat footprint reduction (by having fewer servers)
The role of the MSP in helping clients reduce their power footprint
MSP Zone Guest: Justin Current, Sirvis
A Discussion Around Remote Work Productivity
While we may accept that remote work is here to stay (at least in some capacity), we must have a discussion around how remote workers should be working. Most of the discussion to date has been around securing the remote worker but little has been spent talking about productivity and communications.
Corey Jones from NUSO joins the MSP Zone for an important discussion around changes which must occur in order for remote workers to become fully equipped and enabled to remain productivity within their organizations.
Expanding your workforce
Maintaining and growing productivity in remote work environments
SMS and similar tools for communication
MSP Zone Guest: Corey Jones, NUSO
The MSP Path Through a Recession
According to the US gross domestic product (GDP) numbers we are in a recession. But, that doesn’t mean you have to panic. In fact, if you are an MSP, you might actually have a pretty good economic future, if you take the right steps.
The right steps will depend on your particular situation but there are some fundamentals every MSP ought to consider and prepare for when going into difficult financial and economic times.
How leveraged is your MSP practice on break/fix and VAR revenue?
What is your revenue sequence?
Your recession may be very different from your customers
M&A Integration Advice for MSPs
Weaver Outrage Meter (WOM): Low
I used to do a lot of M&A work in a previous life…specifically for MSPs. I have some amount of perspective about MSP deals and what markers make for good ones and the characteristics attached to the bad deals.
Recently, M&A activity within the MSP profession has been significant, including record high valuations. As more MSPs are closing deals, the next challenge comes with the integration. Curiously, MSPAlliance has become involved again in M&A, but this time through the lens of MSP Verify and the role of process and controls.
Controls and process strategy…do you have one?
Best advice for MSPs contemplating one or multiple MSP acquisitions
An Interview with Fred Voccola, CEO of Kaseya
Kaseya now owns Datto. A purchase which cost them $6.2 billion. The big four are technically the big three, although every indication is that Datto will remain intact in many ways. And Kaseya arguably becomes the largest MSP software platform company in existence. That's a lot of responsibility.
Fred Voccola, the CEO of Kaseya and the man in charge of leading this MSP platform juggernaut enters the MSP Zone. We talk about a variety of topics related to the Datto acquisition, the future of Kaseya and the MSP market, as well as last year's July 4th cyber incident which has caused a lot of industry chatter.
Don't miss this episode!
MSP Zone Guest: Fred Voccola, CEO of Kaseya
Entertaining, insightful and actionable! 🙌
Whether you’re well established as an MSP, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Charles and the entire MSP Alliance team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of the ever-shifting industry landscape - with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!