The MSP Zone

Charles Weaver
  • 4.1 (15)
  • TECHNOLOGY
  • UPDATED WEEKLY

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

  1. 5D AGO

    You Can’t Sell What You Can’t Describe

    In this episode, Charles delves into the critical importance of having a clear and compelling message for managed service providers (MSPs). He emphasizes that without a well-defined message, even the best sales tactics can fall short. Charles shares practical steps for MSPs to develop a strong messaging framework that resonates with business decision-makers, ultimately driving revenue and growth. Tune in to learn how to transform your MSP's message from focusing on features to highlighting impactful business outcomes.

    25 min

  2. DEC 14

    Is the MSP M&A Market Cooling in 2026?

    In this insightful episode, Charles and Adam Borst explore the current state of the Managed Service Provider (MSP) mergers and acquisitions (M&A) market as we approach 2026. They delve into the dynamics of private equity involvement, the importance of timing, and the strategic considerations for both buyers and sellers. With a focus on international interest and cultural fit, this discussion provides valuable perspectives for anyone navigating the complex world of MSP M&A. Tune in to discover whether the market is cooling and what it means for your business strategy.

    40 min
  3. Reducing Complexity: The Key to MSP Profitability

    DEC 2

    Reducing Complexity: The Key to MSP Profitability

    Join us for an insightful conversation with Michael George, CEO of Syncro, as we explore the evolving landscape of managed service providers (MSPs). Discover how innovation is reshaping the industry, the role of AI in modern MSPs, and the challenges and opportunities that lie ahead. Michael shares his unique perspective on reducing complexity, enhancing profitability, and the importance of next-generation platforms. Whether you're an industry veteran or new to the MSP world, this episode offers valuable insights into the future of managed services.

    59 min

  4. NOV 17

    Is the MSP Business Model Obsolete?

    Join Charles and Dan Candee, CEO of Cork, as they explore the evolving landscape of Managed Service Providers (MSPs) in today's fast-paced IT world. In this episode, they discuss the shift from traditional IT services to a focus on business resilience and financial outcomes. Discover how MSPs can adapt to remain relevant, the role of cyber insurance, and the importance of engaging in C-suite level conversations. Whether you're an MSP or a business owner, this episode offers valuable insights into navigating the challenges and opportunities in the modern IT environment.

    35 min

  5. NOV 5

    Cybersecurity Awareness: Beyond the Basics

    Join us in this insightful episode as we delve into the world of MSP security and compliance. Chris Viau and Charles from MSP Alliance guide us through a year-long journey of mastering cybersecurity awareness, focusing on both technical and non-technical training. Discover practical examples and strategies to implement robust security controls, ensuring your MSP is resilient and prepared for the evolving threat landscape. Whether you're new to cybersecurity or looking to enhance your existing practices, this episode offers valuable insights for all MSPs. Tune in and empower your team with the knowledge to stay secure and compliant.

    39 min

  6. OCT 28

    Is It Too Late to Start an MSP?

    In this episode, we explore the evolving landscape of Managed Service Providers (MSPs) and the modern-day expectations they face. Join us as we discuss the journey from being a trusted advisor to becoming a key player in the corporate executive suite. We delve into the challenges and opportunities for new and existing MSPs, highlighting the importance of following best practices to thrive in today's competitive environment. Whether you're a startup or an established business, discover why it's never too late to succeed as a competent MSP.

    23 min

  7. OCT 15

    "Cybersecurity's Enron Moment: Are We Prepared?"

    In this episode, we delve into the parallels between the infamous Enron scandal and today's cybersecurity landscape. Join us as we explore whether the cybersecurity industry is on the brink of its own "Enron moment" and what this means for Managed Service Providers (MSPs). We discuss the critical role of MSPs in safeguarding against potential crises, the importance of executive accountability, and the steps necessary to prevent a cybersecurity disaster. Tune in to understand how transparency, compliance, and proactive measures can help us navigate these challenges and secure a resilient future. #Cybersecurity #MSP #Enron

    32 min

  8. OCT 6

    The Ethics of MSP Agreements: Insights from an MSP Owner

    Join Charles Weaver as he sits down with Neil Holme, CEO and founder of Impact Business Technology, to explore the intricacies of managed service provider (MSP) contracts. In this episode, they discuss the ethical considerations and challenges surrounding MSP agreements, including the impact of contractual clauses on customer retention and the balance between business needs and ethical practices. Neil shares his insights on the importance of transparent communication and the evolving landscape of MSP services. Tune in to gain a deeper understanding of how MSPs can navigate these complex issues while maintaining strong customer relationships.

    34 min
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4.1
out of 5
15 Ratings

About

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

Information

  • Creator
    Charles Weaver
  • Years Active
    2020 - 2025
  • Episodes
    335
  • Rating
    Clean
  • Copyright
    © Charles Weaver
  • Show Website
    The MSP Zone

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