Managing Dental Drama

Consultant and Dentist Duo; Practice Problems
  • 4.9 (37)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

  1. 1D AGO

    Encore Performance

    Encore Performance: While disgruntled patients have always been a reality, they seem to be growing in number. The combination of massive social and economic changes has turned even some of the nicest patients into grumps. In this world-wide rise of grumpiness, the dental field certainly gets hit hard by the patients who are simply looking to fight. In this episode, Dr. Kuba and Bethany discuss specific disgruntled patient examples from just the last week and share insights on how they each handled or would have handled the patient. The ability to successfully deescalate a tense situation is very complicated. However, over the last two years, it has become increasingly difficult. Listen in as Dr. Kuba and Bethany discuss this topic and their strategies for dealing with unhappy patients.  Interested in the Leadership Summit?  Friday, September 18, from 8:30 – 4:30 Inquire or register TODAY:  https://www.hellobethany.com/about-3  📣April Content is available!! Learn all about transformation in this month’s content. Become a subscriber TODAY!   Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    38 min

  2. APR 13

    Medical Emergencies Matter

    In a residual theme of “going deep”, Dr. Kuba and Bethany dig into a weighty and important topic today – medical emergencies. Together they reflect on several REAL scenarios that recently occurred in the dental field. They discuss the appropriate steps to take during an emergency in order to protect your patients, your practice, and yourself. In addition, they discuss preventive steps that can be taken to ensure that your team responds well before, during, and after an emergency. Do yourself a favor and take notes today!   Interested in the Leadership Summit?  Friday, September 18 from 8:30 – 4:30 Inquire or register TODAY:  https://www.hellobethany.com/about-3  📣April Content is available!! Learn all about transformation in this month’s content. Become a subscriber TODAY!   Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    44 min

  3. APR 6

    Dr. Kuba’s Therapy Session

    Dr. Kuba spills the beans today. In complete vulnerability she discusses the recent opening (and closing) of her second location. She unpacks all of the emotions and thought that went into turning the page on this new and exciting venture in her life. At times, life throws curve balls your way, and you have to react, to pivot. Today’s episode focuses on the importance of pivoting and then fighting against the feelings of regret, disappointment, and even guilt and instead forcing yourself to see the silver lining in it all. Welcome to Dr. Kuba’s therapy session!  Interested in the Leadership Summit?  Friday, September 18 from 8:30 – 4:30 Inquire or register TODAY:  https://www.hellobethany.com/about-3  📣April Content is available TODAY!! Learn all about transformation in this month’s content. Become a subscriber TODAY!   Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    54 min

  4. MAR 30

    Going Deep – Stress, Relationships, and Isolation

    Bethany and Dr. Kuba take a more serious tone today as they address the very real hardships of leadership, management, and practice ownership. The bottom line is – it is extremely difficult. Struggling to successfully manage a dental practice and team is so challenging, in fact, that it can feel isolating…..like nobody truly understands the stresses of it all. The isolation can often lead to loneliness and even relationship struggles. Dr. Kuba reflects on how her expectations of her husband changed over the course of practice ownership and how she learned to find support in a variety of ways. While this episode is deep, it is absolutely essential to wrestle through this topic in order to comfort and positive coping strategies.  📣March Subscriber Content Going Away This Week!! Become a subscriber TODAY to access March content.  Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    45 min

  5. MAR 23

    Is AI Taking Over?

    So, what is all the buzz about AI? Dr. Kuba wants to know and puts Bethany on the spot for her take on AI. Together, they discuss what this new trend is and if it is truly something new and exciting. Bethany shares some of her client’s experiences with how they have incorporated AI into their practices and addresses the highlights and possibilities of implementation as well as her own personal reservations. She gives advice to listeners on how to begin implementing new technology into daily practice life. If you’ve been wondering about the AI buzz, then this episode is for you!  📣March Subscriber Content Available!!  Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    42 min

  6. MAR 16

    Management Tool Kit: Salary Review

    One of the most common questions that Bethany gets is, “When should I give a raise?” In this episode, Dr. Kuba and Bethany unpack the mystery of salary and hourly increases. Their advice is to ensure that the team has a clear understanding of when and how often pay will be reevaluated. This clarity will prevent employees from asking for a raise, which seems to be every practice owner’s worst nightmare. Dive into this episode for more details on how to conduct salary reviews and what to expect in these meetings. Team pay is certainly a stressful aspect of practice ownership, but this episode will provide some thoughts and ideas to guide the owner through the process.  Show hosts Bethany Petty and Dr. Reena Kuba discuss the following topics:  What is a salary review? Are salary reviews the same thing as performance reviews? The importance of a full compensation packageRemaining competitive in pay 📣Make sure you check out the HUB!!  Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    48 min

  7. MAR 9

    Real vs. Not Real

    Are you ever stuck in a situation in your practice where you wonder – is this happening elsewhere? Or am I the only one? Bethany gets the opportunity to field “real vs. not-real” questions from her clients all the time. She often helps them decipher if they are truly alone in their struggles or are struggling along with the rest of the dental community. In today’s episode, she tackles four recent scenarios, rumors, and trends that she deems either real or not real. Find some comfort and encouragement today as you navigate how connected your situation is to others.  📣March Subscriber Content Available!!  Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    22 min

  8. MAR 2

    Patient Retention = A Big Deal

    So what is the big deal with patient retention? Dr. Kuba and Bethany dig into this topic today to discuss why this buzzword is so prominent amongst dentists and consultants alike. Bethany discusses multiple different ways to look at the category of retention and then describes why this number is a litmus test for health in most dental practices. This is definitely an episode you do not want to miss! Want to watch the episode instead?! Check it out here! 👈 March content officially dropped today!! If you want to get through the storms (especially those negative reviews!), then you need to subscribe TODAY! ---> Patreon Subscriber Link Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! ---> Free Webinar Link Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Friday, September 18, 2026 from 8:30 – 4:30 Inquire or register TODAY:  HelloBethany.com

    44 min
See All (241)

Trailers

4.9
out of 5
37 Ratings

About

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

Information

  • Creator
    Consultant and Dentist Duo; Practice Problems
  • Years Active
    2021 - 2026
  • Episodes
    241
  • Rating
    Explicit
  • Copyright
    © 2026 Managing Dental Drama
  • Show Website
    Managing Dental Drama

You Might Also Like